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Sebastian, FL

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Cricket Wireless Authorized Retailer

5.0 (1 review)
Updated 2 months ago

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3 years ago

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AT&T Store

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1.5(17 reviews)
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I needed to come into the AT&T store in Sebastian as I needed a new screen protector. All three…read moreemployees were kind and welcoming when I walked in the door! They were two ladies and a gentleman. I spoke to the gentleman who is the manager, Dylan! He was very kind and very helpful! It is nice being able to shop in our small hometown and not have to go elsewhere for service! the service was great, the staff were friendly and knowledgeable. Definitely worth giving them your business! Great team you have Dylan!

AT&T Does Not Value Its Loyal Customers…read more I am extremely disappointed with AT&T and the way they treat their loyal customers. After supporting this company and trusting them to provide reliable service, I am frustrated by the lack of accountability, customer appreciation, and professionalism. What makes this experience even worse is being blamed as the customer for mistakes that AT&T should be taking responsibility for. Instead of acknowledging their errors, correcting the problem, and making things right, the burden is placed on the customer to deal with the consequences. That is unacceptable. A company should value the people who consistently pay their bills and remain loyal to its services. Unfortunately, my experience has left me feeling as though customer loyalty means absolutely nothing to AT&T. When something goes wrong, customers should not have to fight to be heard, repeatedly explain themselves, or take responsibility for mistakes they did not make. AT&T needs to do better. Take accountability, train representatives to resolve issues professionally, and stop treating loyal customers as if they are the problem. Customer service should be about finding solutions, not shifting blame. Loyalty should mean something, and customers deserve honesty, respect, and accountability--not excuses. After this experience, AT&T has given me serious reasons to reconsider whether they deserve my continued business.

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AT&T Store
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Mr Phone Pro

Mr Phone Pro

4.6(9 reviews)
89.2 mi

Mr. Phone Pro is hands down the best place in town for phone repairs. Not only are their prices the…read morebest around, but their service is incredibly fast. We dropped our phones off at 8:00 a.m., and just two hours later they were completely repaired. One phone needed both the front and back replaced, and the other needed the back replaced, both were completely shattered. They fixed everything perfectly, and the total cost was about half of what other places quoted us. Now let's talk about the staff. They are incredibly positive, friendly, and professional. Everyone there was knowledgeable about the products in the store and happy to answer questions. Their attitude and customer service were so impressive that we actually canceled our phone upgrades with Spectrum and decided we'll be going back to Mr. Phone Pro to purchase our new phones instead. If you need a repair or are thinking about a new phone, start here first. Great prices, fast service, and amazing people. Support small businesses, you won't regret it!

This guys are the best and I fully recommend them , they put the customer service in high ,…read more This place fix my back of my iPhone that was crack , a couple weeks pass by and I notice my back was crack again , well this guys back up their warranty and redone my back screen as their good faith of their work , so definitely this guys are honorable and trustable and great people to build good clientele... You won't be disappointed to come here , they have fair prices and they back up their work ... Thanks for fixing my phone

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Mr Phone Pro - Behind every repair is a team that cares.   Meet the people behind Mr Phone Pro -- dedicated to keeping Lakeland connected, one device at a

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Cricket Wireless Authorized Retailer - mobilephones - Updated November 2026

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