Never ever buy major appliances like refrigerators or dishwashers from this place. In fact, don't…read morebuy anything that requires installation from them. ​The installation delivery crew was incredibly rude, disrespectful, and completely unhelpful. It felt like they think we can't survive without a fridge or a dishwasher and that they are doing us a favor. Guess what? We can survive just fine, or we can simply buy from somewhere else. ​If you see that an installer named Leonid is assigned to your delivery, cancel your order immediately. My strongest advice is to stay away and NOT buy any major appliances here. You will absolutely regret it. They seriously need to fix their installation team and fire people like that. Absolute garbage service.

geek squad, Apple support sent me there for new battery for my iPhone…read more they dismantled my phone worst techs customer service and all in between! woul recommend my wors enemy to this company

If you have a simple repair or a misconfigured Apple device this business might be able to help…read more Anything beyond that you need to send it to the source I detail below. Here is why: Hurricane Milton knocked our power offline for several days. When power was restored an electrical surge ran through my 2022 M1 Max MacStudio, blowing out all my USB and Thunderbolt ports. I took it to Autobahn Communications for diagnosis and repair. They told me "it could not be repaired and if it could, it would cost more than a new unit". They also claimed the unit "looks like it experienced water damaged and was corroded beyond repair." The alleged corrosion claim voided my homeowners content insurance claim. I wasn't convinced. I learned about DosLab Electronics (https://doslabelectronics.com) watching their YouTube channel. For those who do no know, YouTube features a good number of technicians repairing and upgrading computer devices of all kinds, right before your eyes. What I witnessed, in real-time, was impressive. After opening a ticket on their website, I received a message back confirming they should be able to repair and quoted a very reasonable price. I was invited to send the Mac Studio along with a "dead" MacBook Pro to them.(Autobahn said that one couldn't be repaired either) The communication at DosLab Electronics was professional and responsive. Despite the Holiday season, I was notified within a reasonable time both units had been successfully repaired and they sent them back. Their estimate for repair was more than reasonable, considering these devices were supposed to be dead or unrecoverable. Since receiving these two machines, I have been using both for about 2 weeks and I could not be more appreciative. They literally brought these two devices back from the dead. Autobahn charged an upfront "diagnostic fee" of $65 for each of these devices. The fee isn't unreasonable through does emphasis the value I received from DosLabs. The MacBook Pro had been "dead" for over a year and works wonderfully again! Thank you DosLabs!! The $350 incudes: * shipping * Repair Mac Studio M1 Max 2022 - repair ALL USB A/C Ports - repair ALL thunderbolt ports - clean out dirt and debris collected within * Repair MacBook Pro 2013 - replace logic board

Not only did Autobahn solve all my Apple computer woes, but in a jig, Robert fixed my Apple Watch…read moreissue which neither Verizon nor Apple could fix (after spending hours on the phone and in the stores). HOORAY and thank you for your outstanding customer service. You can bet I'll be a loyal customer.

The service was great. After i made a mess with vpn and my nas that I needed for work. Quantum…read moreSolutions showed up on a Sunday refused to leave until my problem was solved. Was understanding due to my disability. I would not use any one else. If you are looking for knowledgeable , smart and fairly priced. I even had questions after he left and we're answered in a matter of minutes on a Sunday. If you are looking for any services they offer. It should be your first and only call. Frank North River Shores

Ivan was great, arrived on time, very polite and he fixed everything we needed done perfectly. I…read morewill definitely use him again and recommend him to others.

I needed a new computer cloned from an old one. Staff is very professional and did the job quickly…read moreand reasonably.

Very professional, patient and great problem solvers. Will always be our first choice for computer…read morehelp/repairs. Great company!

I am MORE than PLEASED - HAPPY to have Bill O'Donnell as my OUTSTANDING IT for many years, as he is…read moreALWAYS ready to assist me in correcting my home office PC for MAXIMUM operating results. Today, I was hit with an unknown on-line virus that plagued my computer and forced me to stop my discoveries/work on line. I contacted Bill for asssist and he arrived within reasonable time today like within the hour framework AND corrected the unsolved problem to make desktop PC perform at TOP NOTCH calber!

Very professional and knows computers well Every thing went…read morewell No more problems... and would highly recommend

Walking into an Apple Store when your current phone is broken feels a little like arriving at the…read moreemergency room carrying your own severed arm. There's stress. There's urgency. There's the quiet fear that someone is about to explain why this situation is going to cost the same as a small Caribbean vacation. So before visiting the Apple Store at The Gardens Mall, I checked the online reviews and honestly became a little hesitant. The feedback online painted a picture somewhere between "mild inconvenience" and "technological apocalypse." But I was nearby, desperately needed a new iPhone, had a gap in my schedule, and decided to roll the dice. I'm glad I did. First off, the location is incredibly easy to find, especially since it's right near the Bloomingdale's entrance at The Gardens Mall. No wandering through endless corridors wondering if you accidentally crossed into another county. The store itself is exactly what you'd expect from Apple: spacious, bright, sleek, and somehow engineered to make you feel poorer the longer you stand inside it. I was greeted quickly and paired with help almost immediately. Since I already knew what phone I wanted, I expected the interaction to be fast and transactional. Instead, what really stood out was that I genuinely felt served instead of sold to. That's an important distinction. The two employees who helped me were professional, patient, and extremely knowledgeable. They walked me through the purchase process, transferred the data from my broken phone to the new one, and even helped with the switch from my phone carrier... which isn't even one of Apple's preferred vendors. And not once did I feel rushed, pressured, or upsold. Yes, they guided me toward a phone case and charger, but it felt consultative instead of sales-driven. More like, "Here's what would actually work best for you," and less like a timeshare presentation disguised as customer service. Considering I walked in expecting stress, complications, and possible regret, the entire experience was surprisingly smooth and honestly kind of refreshing. Whatever experiences other reviewers may have had, mine was absolutely a five-star visit. Also, my blood pressure survived the iPhone purchasing process, which may be Apple's most impressive innovation yet.

**One Star: The Apple Store Experience, Now Featuring Endless Waiting**…read more I visited the Apple Store because I needed a genius bar appointment--one of those magical time slots you choose online with confidence and optimism. What I did *not* get was confidence, optimism, or, honestly, time. Let's start with staffing. The entire Genius Bar and repair check-in process appears to be managed by **one** (1) person. Just one. She's taking her time to answer every single question from customers who clearly have never owned a smartphone before, as well as customers who come in with the energy of "My phone is doing a thing" (said with the calm certainty of someone who has never turned a light switch on). This includes grandma, who can't use her phone--yet somehow the conversation continues as though she's teaching a classroom of students how to land a spaceship. Meanwhile, there are **20 other employees** standing around on the floor... doing absolutely nothing helpful. They're all talking to each other, standing in clusters like decorative mannequins with lanyards. Every once in a while, one will glance over and nod as if to say, "Yes, we are watching the slow-motion train wreck of customer support." But no one steps in. No one helps. No one moves the line along. The store simply runs on the power of **that one genius** trying to single-handedly solve the world's problems. Next: the repairs. If you have an appointment, please enjoy the thrilling surprise that "appointment" means "sometime after the heat death of the universe." Repairs were running **way late**, and the excuse was basically: "We have a lot of walk-ins." Okay, sure--walk-ins happen. But here's the part that really seals the deal: - Appointment slots are available online. - Cancelling those appointments comes with **fees**. - Getting stuck waiting for hours because they're behind? No discount. No courtesy. No "sorry for your time." Just the same look of calm superiority, like customers should be grateful for the privilege of being delayed. If you enjoy being treated like you're bothering the staff simply by existing, then this is the perfect place. If you value your time, your dignity, and the concept of "on schedule," I recommend setting your expectations to "my appointment is a suggestion" and bracing yourself for a customer service marathon powered by slow answers and scattered arrogance. **Bottom line:** One Genius. Twenty social butterflies. Walk-in chaos. Late repairs. Cancellation fees with a side of indifference. Would I come back? Not unless I need the kind of repair that only happens after an extended waiting period and multiple lifetimes.