NEW OWNERS as of May 2025 -- BEWARE. Do not trust this…read morecompany. I went to [I Fix and Repair] to get my iPhone battery replaced. At first, everything seemed fine -- but within a month, the phone started randomly shutting off and overheating, just like it did before the repair. When I returned, expecting them to stand behind their work, they refused to replace the faulty battery they had installed. I even showed them my bank statement clearly proving I paid for the service on April 10th. But because I "wasn't in their system," they told me I'd have to pay again just for them to look at it. To make matters worse, the two men working were rude, dismissive, and acted like I was being unreasonable for expecting a working battery and basic accountability. Most reputable shops offer at least a 90-day warranty -- apparently, not this one. Now I'm out the money, and still have a phone that doesn't work. Total waste of time and money. Shady practices, poor customer service, and zero responsibility. Stay far away. **REPLYING to Devon's response below** I want to clarify that my intention was never to "extort" anyone. I simply sought support for a repair I genuinely believed had been completed at your shop. Which it was. When I provided my bank statement as proof of the transaction, you declined to honor it because the repair wasn't found in your system. I then asked if you could open the phone and inspect the battery--since it was replaced at your location--and you stated that I would be charged again just to have it examined. Accusing me of leaving a fake review or acting unfairly is both inappropriate and unprofessional. I approached this situation with a willingness to resolve the issue respectfully, but your dismissive tone and assumptions have made it clear that customer service and constructive dialogue are not your priorities.

From out of town and walked in to see if the store had a battery on hand for my iPhone 12 mini…read more They did, and I had my battery replaced within 30 minutes. Devin was professional and kind, and I can now continue to keep rocking my paid for device ... Would definitely recommend.

Amazing shop, Zach always comes in clutch with customer service and fair pricing, always love to…read morecome here

From the owner: Here at Bros and Phones we offer phone, tablet and computer repair. With 8 years of experience…read moreunder our belt we are confident in our ability to repair your device. we do repairs on gaming consoles as well. In addition to this we are a gaming and TCG shop! We buy sell and trade, TCG Cards as well as sports. We have ample table space for game play. four tvs for streaming and video games. Towards the back of our store with have a great selection of exotic snack and sodas. We have Pokémon, one piece, yugioh, magic the gathering, Lorcana and sports singles and sealed.

I brought 3 watches in for new batteries. I received my gold Gucci watch back with the gold Gucci…read moreclasp, which is on ALL Gucci replaced with a plain silver clasp and the crown, which is also on ALL Gucci watches with the Gucci insignia, was also replaced with a plain silver crown. When I called to challenge what had happened I was told that they deal with very high end diamonds and that this was just pennies to them. Never go back! Buyer beware. They are thieves and crooks!!

I contacted fixology after attempting go replace the battery on a coupe watches myself. I was left…read morewith one back I couldn't close and a pin that I couldn't reinsert on another. I emailed my questions and they responded quickly with a price to replace the pin and no charge to reattach the back. Who does that anymore!?? I arrived and the nice gentleman told me it would take just a few minutes. When I returned he handed both watches back, no charge. The pin just needed straightening, not replacing. I will definitely use Fixology again. Not because it was free, which is an amazing thing, but because even before that, he was fast to respond and friendly and courteous in person.

I had great service in the past but was told the repair on the mini headphone jack would be at…read moreleast $250 and would be 8 weeks + and no one even looked at it. I had a replacement battery installed a year ago for $135. I was being blown off. I worked in a TV repair business for 30 yrs so I'm not oblivious to repair costs. It's too bad they couldn't take the time to really find out what the problem was. Very disappointing.

Great service. They quickly determined the issue, gave me a price . Picked it up 3 hours later ( as…read morepromised ). Will be going back when I need to. Highly recommend

I have been using the dv wireless services for many years. They have been very consistent with…read moreproduct quality and customer service. Besides, they are very knowledgeable in their trade. Every phone and computer issue I have brought to them they have been able to help me with. I strongly recommend to our community the great services of this well-established business.

Terrible experience, ruined my iphone with a faulty repair. When I came back he offered to charge…read moreme to fix his mistake. STAY AWAY !!!

I called ole boy... he said come by in 20-minutes…read more I dropped my iPhone a couple times. Screen cracked. THANG, THANG was not working. I figured I was S.O.L and would have to go to the Apple Sto and drop 7-bills on a new iPhone.... Ole boy took a quick look, evaluation, and said I needed a new LCD screen and to come back in 20-minutes. I cam back, he had the THANG THANG fixed and I'm in business. He did a real nice job, and was very fair, and friendly. Recommended.

Thanks for the Great Service on a Saturday Quick Service had a Battery Changed on an I Phone 7 And…read morea Good Price. Thank You.

Still no change!! Why do you keep changing the return counter? HIRE more staff please. One of the…read moremain reasons I quit ordering from Amazon the return process at staples is horrible!!

Colleen was very nice and cheerful at the time I checked out. She even made jokes about her check…read moreout light not working that day. Had a great experience with her during checkout, which made my shopping experience even better. Great job Colleen!