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    AT&T Store

    2.8 (11 reviews)
    Open 9:00 am - 7:00 pm
    Updated over 3 months ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    12 years ago

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    9 years ago

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    7 years ago

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    9 years ago

    Terrible service. Rude, unhelpful staff. I would NOT recommend this particular AT&T store to anyone.

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    12 years ago

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    9 years ago

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    AT&T Store

    AT&T Store

    2.7
    (12 reviews)
    4.9 mi
    $$$

    This store is horrible-RUN DO NOT GO IN. Untrained/unknowlegable people/kids work here. I traded…read morein my S21+5G on 8/26/23 for a Samsung Flip 5. Its been 6 months and I have not received a dollar of the $1,000 trade in promo. This store held my trade in phone till 10/14/23 before sending it in (was someone using my traded in phone for 6 weeks?). I have called the store dozens of times, have been there in person several times to no avail. Finally I got a manager and made him print out a receipt showing my phone was turned in., that was in November-Still 3 months after that not a dollar credited to my bill. I finally had to file a BBB complaint and contacted corporate, after 3 hrs on phone with corporate it was figured out that the untrained staff sent my phone back on 10/14/23 but did not associate my cell # with the serial number to the phone. This was MY job to track all this down for 6 months. This store is a disgrace, I want OUT of my contract with these people and will not stop until I am released. Even though there error was finally realized by me it could still take several billing periods to catch up on my bill. The owner of this store should be ashamed at how customers are treated by his kindergardenuntrained staff, they change staff weekly, cant get the same person twice.

    This review is for the AT & T store in Palm City on Martin Downs…read more This is one of the best experiences I have had in a store. Zack worked with me and my husband. He was very professional, patient, and helpful with us and we had lots of questions! He helped guide me through a purchase of a new iPhone and helped my husband sync his apple watch to his iPhone. I can't say enough good things about Zack and the store in general. I heard another employee working with a customer, and she was just as great as Zach. I would highly recommend them and this particular AT & T store!! It will be my "go to" store from now on!!

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    AT&T Store
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    Verizon

    Verizon

    3.4
    (11 reviews)
    4.7 mi

    I had a negative experience with the tall, distinguished bald gentleman in the Palm City store, as…read moredid the older lady before me. She got a notice on her phone and asked if he could explain it to her. He read the message and instead of simply telling her, he had to shame her by saying something like, well, it says it right here, doesn't it? His tone of voice clearly implicated 'can't you read?' When she asked more questions he finally gave her a full explanation but in an impatient and condescending way. He did the same to me. I was there to ask him to transfer the data to the new/used phone I purchased from Verizon online. I attempted to do the transfer myself, followed the instructions carefully, and then, after hours of watching the circle of death, realized something went wrong. He told me he could do it but it would cost $40. I was shocked because the techs at Verizon stores in the past always did simple fixes on their phones for free, good customer service. He said if he did that, he wouldn't make any money, and suggested I trade in my old phone and get a brand new one instead. He said never buy a used phone, even from Verizon. And then suggested I go on YouTube to figure it out, like duh. That being said, I will never enter the Palm City store again. Being friendly costs nothing, but treating people the way he treated both of us tells a story I want nothing to do with. I've been a Verizon customer for 12 years. I need a phone now because I am traveling soon, but when I return I will be looking for a new provider.

    Gary in this store is amazing he helped us out when the Stuart store could not. We had a crushed…read morephone and he got our Google account back up and running in less than 10 minutes.

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    Verizon
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    AT&T Store - mobilephones - Updated June 2026

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