Experienced great customer service getting a new radio installed. Prices were competitive, service…read morewas easy to schedule and they were extremely helpful with my follow up questions. I highly recommend them for any audio related needs.

Not a very good install and when I went back to have some things fixed, I got charged and told that…read moreneither amp works and they also disconnected my fog light. And then the attitude started. Don't recommend at all.

my carver sd/a-360 5-disc carousel cd player with linear single-bit d/a converter is not right…read more sometimes my cd has sound and other times no sound. most of the time, it is not playing. i think there are two o ring bands that were out and stretched out, or the laser needs to be clean or not read the cd. there was one time the cd was stuck, and i turned the player upside down to get it out; maybe i missed aline, the laser beam. thank you frank cupertino

We recently moved into a house that had speakers in several rooms. We had no information on the…read moresystem. Dennis came out and assessed the situation and promptly provided a proposal for setting up the system. He obtained all the equipment needed within a week and returned to set up the system. He was very professional, obviously knew his trade very well. He was very informative with instructions for us and made us feel comfortable that we could contact him at any time in the future if we needed assistance. Highly recommend Atlantic Audio and Dennis for their services.

I spoke to him on the phone a few times, although he didn't do my Repair seemed like a honest and…read morereputable business

I brought in a 1975 vintage Sony turntable for servicing. Had great communication, on-time…read moreestimates and faster than expected return. Jorge is pleasant, polite and very exact ... exactly what you hope to get with a technician of his level. He replaced some board-level components, cleaned and lubricated the mechanical sections and my 50-year-old turntable was spinning like it was 1975 all over again! Reasonable price for the work as well! Highly recommended!

I called Jetsons service for my LG washer. They were here within days. While here, I asked about a…read moreproblem with an igniter on my Thermador cooktop. Andy, the service rep checked to see if the part was available which it wasn't. Both Joe K and Andy did a favor for me and I thank them. Jetsons always has real people and answers their service # promptly. Thank you for a well run company that's a pleasure to do business with. Connie E

I have been dealing with my GE refrigerator not working since early December , here it is March 11,…read moreand 7 service visits later , 25 parts ordered , not sure how many he actually replaced, hours wasted waiting for tech to arrive, loss of food and guess what , I still do not have a fully functioning refrigerator . Yesterday he came to replace a final part, asked why, now that it is working fine after last visit, he said GE told him to , then left abruptly , we thought he was coming back, and when we to put our food back in and noticed now the back light is now not working, it was before he came . Asked to speak to the service manager x 3 throughout this nightmare, still waiting. SHAME ON YOU JETSONS!!! Mary L

Doug is awesome! He has done a lot of work for us over the years and he is always knowledgeable,…read moreprofessional and kind. Highly recommend!! Aaron

We were very satisfied with DRD Technical Solutions. We found Doug, the owner, extremely…read moreknowledgeable in all the diverse technologies intertwined in most sophisticated home electronics systems, whether security, home entertainment or high-speed communications. Doug responded quickly and professionally to our request for assistance in our unfinished complex home electronics project. We highly recommend DRD Tech Solutions.

You would think a card holding Best Buy Geek Squad total tech member would matter to this company…read moreand store- it does not. After purchasing high dollar TV and paying $179 for installation, the tech tells me it would cost $100 more to turn it on and connect it to WiFi. I've had so many issues with Best Buy service after spending many thousands for appliances, TVs and computers over the last year that it isn't worth the trouble anymore. Customer service has gone south. I told the tech to take the TV back to the store and I will take the rest of my high dollar recent purchases back. Short the stock if you own it.

Geek squad tried to sale me a membership ($200 or without $300) for factory reset for my surface…read more To make a long story short was told going to take 2 to 4 days. Came home went to youtube and found the process to reset my surface. It took 5 minutes. I would not every go or recommend Geek.

completely professional,knowledgeable, & people friendly they upgraded my bentley gt with so many…read morenew features that my head is spinning. the job is clean and precise and looks as if it came from the factory jay made suggestions that made sense. a new front camera, new phone chargers, disc player, new usb ports and the latest model pioneer radio that sounds better than the original nick took me outside transferred my sirius acct and took me through the huge array of buttons. - bravo.its the place to go, the place to be for car audio

I got an estimate to install a system the previous week and then when I returned the following week…read moreto have the work done I was told that it was gonna be several hundred dollars more than what I was quoted the week before. When I asked the owner how to fix the solution he threw a temper tantrum and demanded to give me my money back. I've already given $1000 deposit for a head unit and then he refused to sell me the unit I'd put the deposit on. Bad customer service and inexperienced business owner who does not communicate with clients efficiently or respectfully.

A good judge of a company is when things go wrong with your purchase. I bought a pair of used JL…read moresubs thru Brian. One of them arrived DOA. Brian was quick to assist me to troubleshoot and ultimately send the sub back for service. I'm weary of certain hifi shops after a few negative experiences with being arrogant and lacking customer service skills. You get none of that at AA. You have earned yourself a customer for life. Appreciate you Brian, and the rest of the AA team.

Tried a bait and switch.I was born in the day,but not vesterday.I was trying to buy a mcintosh amp…read morefrom them.I needed more pictures and they sent me some but were a little blurry.I have a magnafying glass that i used and it was a different serial #,

Best service I've ever experienced. I've used this company for 10 years. He answers the phone,…read morecomes out quickly with needed parts and keeps my appliances running smoothly. Absolute perfection.

Request quotes for 2 television repairs due to power surges. Was instructed to send model numbers…read more After sending and not hearing back, was told the serial numbers were also needed. Another day of no communication- was told he was working on it. The next day, was told I needed an FPL form. I had emailed and spoken to FPL with no mention of a form. He could not take my email (I had already provided) due to driving so I texted. Day 4's follow up was back to the form again. I said "if you're too busy, maybe I should try to get a quote elsewhere" to which he replied "ok" and hung up. Basic business transaction: I repair tv's- please give me a quote to repair my tv's- here's what I charge and here's your quote. This should have been resolved in one call and a week would have not wasted.