It's the closest location but not the best in terms of the size. It looks a lot smaller than the…read moreothers that I have been to. Another negative is that there are fewer employees so it is tough to find someone who to ask regarding a product. There was even one time where I was told that it is either there or that they are out of stock. That's not what I want to hear. Shame on that salesman. The only reason why I even come here now is to look and go home and order it online. If you are looking for more products and services, I suggest Mountain View or Union City. You will thank me later.

I cannot say enough good things about BENNVE. From the very beginning, he has been extremely…read moreprofessional, patient, and genuinely helpful. He truly cares about customers and makes sure every issue is handled the right way. We actually live in Union City, but the customer service there is honestly horrible. We had so many problems, and the manager in Union City was very unprofessional and not helpful at all. It was extremely frustrating, and we felt like no one cared to solve our issues properly. Because of that experience, we decided to come all the way here just to get our problems resolved. And I'm so glad we did. BENNVE completely changed our experience. He listened carefully, explained everything clearly, and treated us with respect. He didn't rush us, and he made sure we understood every step. That level of service makes a huge difference. Now I shop at Best Buy much more often, and even though we live far, I am willing to drive all the way here because the customer service is excellent. BENNVE represents what great customer service should be -- professional, calm, respectful, and solution-oriented. Thank you, BENNVE, for restoring our trust and giving us such a positive experience. We truly appreciate your help and will continue coming back because of the outstanding service we received.

I haven't had too many electronic repair experience but very happy with KT Electronics. Got my old…read morebut can't-find-anymore 3-level touch-sensitive nightstand lamp repaired. It wasn't cheap but super fast and great value. Khuong texted me updates and picked up my calls right away every time. He honestly advised that I just buy a new set during drop-off and after diagnostics. He was very collaborative and addressed all of my questions and concerns. Overall, I found this repair shop very friendly, professional, knowledgeable, and last but not least very accommodating, highly recommend!

I went to this place trying to get my computer diagnosed and repaired in July last year. The person…read moretold me very confidently that it was the issue of the fan, and the only thing needed was to replace it. Also, they promised a date when the fan would be available, and I believed it. However, when the day came, they said they would need another few days. Using the computer was very important to me, so I got annoyed and switched to another place. At the new place, I was told the issue with my computer was because of a completely different reason, and they helped me repair it smoothly. Glad that the delay helped me avoid further loss with this unreliable KY electronics. Unfortunately, although the diagnosis result was a complete error. I was not refunded for the diagnosis fee. Edit: The business owner replied saying that my job was on May 29, 2024, which is completely false. I wasn't even at the Bay Area during that time. Either he intentionally mixed me up with someone else or simply made up the story. Apparently, I have no point of making up a negative review if being satisfied as the customer, but the business owner has full motivation to respond to negative reviews by making up stories when he cannot reasonably dispute it, and it seems he has been doing it for many other reviews as well.

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

My go to place for whatever computer problem I may run into. Quick and accurate repair service,…read moreand trustworthy. Highly recommended.

I see some employees, some are Asian for example Kevin! (Not from Home Alone, Hamster and Gretel,…read moreBen 10, The office, etc) because he's very reminiscent of Nathan Chen.

I purchased a kitchen appliance online and it was on sale. When I received the shipment, the…read moreappliance wasn't in the plastic bag of the box. When I opened up the lid of the appliance, it smelled like food and there was food residue still in the pot. Disgusting!! I returned it at the store and they gave me a refund instead of an exchange as there were none available. I asked if they can order online and have it shipped to me and they said I could do that on my own. But then I asked if I would still be honored the sales price. They told me that I would have to call and ask. So I contacted Target and was told that they would give me $10 towards a future purchase. That wouldn't be the sales price, I'd still be paying more. Not doing it. So disappointed, unacceptable.

This repair shop was assigned to perform warranty work on my LG tv and feel fortunate to have them…read moredo the repair. Sean was very friendly and cordial in diagnosing my issue over the initial call. Texted him pictures of the screen problem and he ordered the part right away. He and his partner then came out to replace the screen upon receiving the replacement from LG. They were very professional and took great care working around my living room and meticulous in their work. Sean and his company are a gem in this industry. Most major appliances and electronics company after sales and warranty repair channels are notoriously terrible and can be a nightmare to deal with. I can say this experience single handedly restored my confidence in LG TVs. LG should feel very proud and reward their repair shops as good as Sean's as he's a great asset to have which reflects to LGs overall customer service reputation.

Couldn't have had a better experience. Sean was extremely helpful and knowledgeable about my issue…read morewith my TV. He took care of it quicker than I could've ever imagined and the price was more than reasonable. Thanks Sean!

I am beyond shocked to see the low ratings here for this particular T-Mobile…read more My family and I stopped by to look into an iPhone upgrade. The customer service initially wasn't great but I wasn't exactly expecting the world- IYKYK!! These kind of cases and staff pay no mind to you and typically avoid putting out any effort unless you're gonna be a serious client. Tell me I'm wrong?!! The sales rep was quite helpful, informative, and ensured that I got a pretty good deal on the upgrades and changes that were put into place on the account.

I stopped by the T-Mobile store in Milpitas yesterday and had a great experience. KT was the…read moreassociate who helped me, and his customer service really stood out. He was very patient, asked the right questions, and took the time to explain everything without rushing me. He helped me choose a clear ZAGG case for my phone (about $54.99), and explained the lifetime warranty and how to activate it so I'm covered. Honestly, I haven't had the best experiences at some other T-Mobile stores lately, so this level of service was really refreshing. KT was knowledgeable, professional, and made the whole process easy. Because of this visit, I'll definitely be coming back to the Milpitas location in the future. Great customer service like that makes a big difference.

I first went to Guru Electronics Car Audio to upgrade the speakers and head unit for my 2014 Honda…read more Civic EX in November 2025. I was very amazed with the work they did. Sunny was very patient and informative. I love the new Apple CarPlay features my car now has and the better audio output. I later went back again last month, in January 2026, to get a newer, better dashcam (Wolfbox G900 Pro) to upgrade my old one, and I couldn't be happier. Even though the unit I received was faulty out of the box, Sunny just replaced it with all new parts and the problem was fixed. I also had a weird issue where one of the speakers was making a rattling noise, but it turned out to be just a loose screw, which was a quick and easy fix. They even added some sound-deadening material at no cost to me, and it sounds even better than before. I highly recommend this business. They have top-notch customer service; they truly care and have passion for what they do. I will return at a later time to possibly get a subwoofer for my car and maybe other things! This place will not disappoint.

TLDR: Make sure to go inside and around the right for Guru (the owner)…read more The actual labor and installation of the audio is 5 stars. Customer Service is 2 stars... it needs a lot of work. I didn't know what to expect coming here... I waited at the front of the garage for about 15 minutes. There was a guy smirking in the front, doing something with cables, 2 other people working on a car, and another guy going in and out doing some kinda repair work on a truck outside. None of them said hi to me. But I know they all saw me. It was very weird. Finally after about 10 minutes of waiting (I figured maybe the owner was on lunch, since this was about 1pm), I walked up to the smirking guy and asked if the owner was here. Then he just nodded and pointed to the right, which was a very small aisle BEHIND a big stack of boxes. It was very off-putting. But I was here, and I had a time crunch. The actual owner was nice... he asked about my car, and then showed me some models. I made a purchase, and he told me to come back in 2 hours. I walked to a nearby Carls Jr, about 7 mintues away. 2 hours later, right on the dot, I get a call to get my car, and they close sharp at 4:30p. The same guy who was walking in and out (remember fixing the truck), was the one who showed me how everything worked, helped me pair my phone. I paid about $950 after taxes. I don't know if that's a good deal, but everything works well, no scratches around the dash. If it weren't for the unwelcoming first impression, this would be a 5 star for me. I wanted to give them 3 stars, but this is clearly a small business owner. My hope is they read this and work on their welcoming attitude.

Bizcom has piss poor service and takes forever to ship media that should be readily available. I…read moream disgusted that ASUS will Only let you buy recovery media from these jokers. Bizcom is a FAILURE for any support needed with any sense of urgency.

I sent my Toshiba computer to Bizcom for repair and received the repaired laptop today. I am…read morepleased with the service and finished product. Although I had to wait several weeks for completion of repairs (waiting for an ordered component), the technician ensured that the computer was in working order prior to returning my laptop. Additionally, it appears that the keyboard was cleaned for preventive maintenance.

Had what first appeared to be a speaker issue. Troubleshot much of it ourselves for the 2016 Ford…read moreEscape in question. The scratchy intermittent issue was looking like an amplifier problem. Called another shop who referred me to Short Circuit. These guys are very helpful and knowledgeable...you can tell right off the bat. As I suffered thru the various symptoms which was crackling, no sound at all, couldn't use hands free..., but when I couldn't get the touchscreen to respond in certain spots, I narrowed it to probably be the ACU (audio control unit). We took it out of the dash itself to save the labor on that. Took it in and in a week I had it back. Year warranty. These guys know what they're doing as they've done it for 25+ yrs. They repair the 'guts' inside and they diagnose before they charge. And the replace is much more costly and involves reprograming by Ford. Where this unit sits, it's unlikely that something happened. It's age. So if you're approaching the 10 year mark and you start to have sound issues, remember these guys. Great knowledge and service (shout out to Mark) matter. It's NOT located in a retail strip mall type area. So when you map it, don't get thrown by that.

I took my OEM Alpine navigation DVD player and a dash display to Short Circuit that were not…read moreworking any more, Mark was a pleasure to work with and got my units back up and working again. Excellent customer service, I am a very satisfied customer. Thanks again Short Circuit.

I receive a damage gauge. I contact this company through phone. They never answer the phone…read more This guy.ANDREW YANEZ make me go through all the test that I can do. I Send him a picture of everything even the voltage that this gauge is receiving and everything that I went through. It was no improvement. I asked him for a replacement and this guy keep sending me the same email over and over again. I can't believe this has a customer service like that This guy is making this look really bad.

This company has zero customer support. I recently bought a wide band o2 sensor to replace an older…read moreone and it doesn't work. I can plug the old one in and it works, the new one doesn't and instead of replacing the defective part they want me to uninstall it and do a bunch of electrical tests. Poor product and poor customer service.