Taran diagnosed my iPhone 6 S in a couple of minutes (needed a new battery, had it fixed, provide d me with a new case at a fair price, all done and out the door in twenty minutes! If you're looking for reliable device servicing and repair with a good selection of accessories, this is the place! Conveniently located on the main concourse near Starbucks inside the Great Mall. read more

Horrible experience -- they likely ruined my iPhone's motherboard during a simple back glass repair. I brought my iPhone 14 Pro Max (256GB) to Talk N' Fix at the Great Mall in Milpitas on July 2, 2025 for a back glass replacement. I paid $130 and thought everything was fine. Then, on July 11, my phone started shutting off every 1-2 minutes and dropping calls -- something it never did before. I brought it back, and the man who originally worked on my phone said he was "too busy" and sent me to another tech. That tech said he would diagnose it, but all he did was force restart the phone and tell me to leave. When I mentioned the issue started after the repair, he got defensive, told me "don't say that," and blamed me for supposedly damaging the phone again. I later returned to speak with the boss, who told me to come back in 3 days. When I did, the same technician opened the phone and replaced the battery. He said if it was a motherboard issue, they'd have to send it out and charge me extra -- which made me uncomfortable since they were already denying fault. After replacing the battery, he tried to charge me $29, saying the battery was the problem. I refused to pay since the phone worked fine before they touched it. He eventually let it go -- but then asked me to leave four 5-star reviews just because I had family with me. I declined. The phone worked for 12 hours, then the issue came back -- shutting off every 2 minutes again. I texted them for help, and they ignored me. I took the phone to uBreakiFix in Santa Clara, where a real tech diagnosed motherboard damage -- a common issue from poor laser back glass repairs. They tried a new battery and charging port, but the phone still kept shutting off. The verdict: Talk N' Fix likely damaged my motherboard, and now I have to buy a new phone. Final Thought: This place refused responsibility, gaslit me, and probably ruined a $1,200 phone. Avoid them -- don't let them touch your device. read more

Talk N' Fix - Mobile Phone Repair Near Me - Milpitas, California

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Worst division of my life. I came here for battery issues and now it has cost me my phone and I had to buy a new phone. I honestly feel bad about it, they have fixed my screen before good as new without any issue but now they replaced my iPhone battery with their own battery and my phone shut off!!!!! I feel so bad please avoid this place if you have battery issues and if they offer to "fix your problem" with a battery replacement PLEASE WALK AWAY!!!!! Never coming here again. read more

Great service by the team. They have been professional during the whole process. I had my iPhone 14 Pro Max fixed here. They guide me about the available options and under 30 minutes my device was as good as new. Before coming I called around for quotes, and comparatively their pricing was much better. 10/10 would recommend. read more

Fardeen took care of my phone needs, very knowledgeable, and has great customer service skills. Fardeen definitely knows how to serve his clients. My phone was super cracked, but he was able to make it look brand new. Thanks! read more

my phone doesn't work the same after they changed my screen. Cámara, Face ID, map and zoomin in

Very good service pretty fast 15min,thank you, fardeen and I'd recommend to everyone this place and best phone repair in the town

SCAMMERS! My phone wouldn't charge, so they said they would need to replace the charging port. Guy told me to come back in an hour. I came back in 20 minutes and my phone was already done, which I found suspicious. I then took my phone to Apple, Best Buy, and other phone repair shops to get their opinions. They had told me my phone has never been opened and my charging port was not replaced, and that it was just cleaned. I then attempted to get my money back or some sort of solution. These guys just deny deny deny. They're rude and disrespectful and they refuse to refund. DONT USE THEIR SERVICES! read more

Beware, possible scam artist! I was helping my dad replace a simple screen protector and had suggested to buy one at Talk N Fix. When he came home he had told me the screen protector looks great but noticed that his face recognition didn't work. So after further investigation, I noticed that the screen protector was set and placed over the front camera causing enough blur for the face recognition not to work. We went back to Talk N' Fix to plead our situation and asked if they can replace the screen protector as it was incorrectly installed. The person working at the time immediately said it wasn't his fault but would correct the issue at a cost of $5. I replied back by asking him why should we pay extra if they originally installed their product incorrectly? He told me that's all he can do and was rude about it. Now after correcting the issue on our own we are left with a bubble on my father's phone. PLEASE DO NOT GO HERE, SCAMMING SENORS TO MAKE A QUICK BUCk! read more

Talk N' Fix - Bubble top right.. - Mobile Phone Repair Near Me - Milpitas, California

Stay Away!!! Way overpriced!!!! Found somewhere else that did it for more the half what they were charging!!

Came in to get my iphone 13 pro camera replaced, and I was a bit skeptical at first. My camera was cracked and my wide lens was not working. Ali just took a quick look at my camera and said $30 and asked me to come back in 30 minutes. Not very welcoming at first, then I had to tell him about my lens issue and that the whole camera needed to be replaced. He said he needed to put in an order for the new camera and charged me $130, better price than the actual Apple Store. I came in a couple days later when they got the lens, and a different guy replaced my whole camera, and got my lens to work again with no cracks. Overall, was skeptical at first from the welcoming, but great results. read more

They overcharge for repairs by themselves damaging the parts and make customers pay and cheats them. It happened I gave my phone for checking the charging port and they tampered my screen and motherboard and told me too change and they opened my phone and without letting me know and tampered them with original parts..They are really a big Scammers read more

We took our phone to replace the cracked screen and back panel. After waiting a few hours to get our phone, we realized that the home button in our iPhone got messed up. When we gave them our phone, the home button worked as expected. The button totally stopped working now, just a few hours post-fixing it. We should have read the reviews here before doing business with them. Shocked to read a lot of customers have experienced this issue. read more

iPhone 13 screen replaced and functions, but battery now drains to 10-20% by end of the day with moderate usage. Brought back to owner who said my battery was the problem. Would not check the battery and just ignored me after awhile. read more

Do yourself a favor and STAY AWAY from this place! The level of disrespect I encountered here was unparalleled. After having my slightly damaged iPhone 12 Pro screen replaced, my phone battery began draining at an alarming rate, nearly four times faster than usual. While I understand that third-party parts may not match the quality of genuine ones, I did not anticipate such a drastic decline in phone battery performance. Upon returning to address the issue, I was met with defensive and dismissive behavior from the staff. Despite presenting clear evidence of the problem, they refused to acknowledge it and instead deferred me to speak with the manager. Unfortunately, my interaction with the manager proved to be even more alarming. From the onset, they displayed a disrespectful attitude and immediately attempted to shift blame onto the phone's battery. I requested to restore my original phone screen as the phone is useless if needs to be charged 4 times a day. After four (4) visits and a waiting time of more than an hour, ultimately told that they didn't have a solution and could not locate my original screen. The final straw came when the manager resorted to aggressive, abusive, and threatening language. I am quoting the manager here: "I will smack you so hard, your spit will be on the walls, you don't get shit from me and go do whatever you want". read more

Asad diagnosed the problem to my iphone right away and charged an affordable price compared to apple. The service was very quick (under an hour and a half) and now my phone is working and looks brand new again! read more

Duy is your man if you ever need your phone fixed! I had my back glass replaced with Talk n Fix but due to the millions of shards from the crack, there were some issues and my phone started rebooting constantly. It took him a few days and quite a bit of testing but finally, Duy managed to diagnose the problem. They fixed it with no additional charge to my back glass replacement despite the amount of labor that went into it. I'm grateful to have my phone back and the patience Duy had to fix my phone. I would recommend them to anyone in a heartbeat. read more

We've heard a good things... but when we ask for an honest opinion; they could have upsold us for a service and he was just honest. People like this and business like this are rare we will leave back to fix our phones in the future here. read more

Horrible service. They use cheap after market prices be always Act like they are cutting you a deal when they are really just ripping you off for the low They use aftermarket price and charge you a fraction of what Apple Pay you but because they using cheap screens read more

Talk N' Fix - Mobile Phone Repair Near Me - Milpitas, California

Very good spot for phone work! They installed a screen protector quickly and cheaply!

DONT bother wasting your time here! They over charge you for simple jobs that can be done elsewhere for less, AND ever since I got my phone fixed from them, my screen has been acting weird, buttons are being pressed without me clicking on them. I assume they didn't put my screen on correctly all the way, or they did something sketchy because they were upset they had to price match with an offer I got elsewhere. Unhappy with their customer and phone service, will not be going back! read more

I did a replacement of my iphone 13 pro max charging port and it cost me 87 dollars including tax but when i got it, it started acting strange and the signal is just not working and the quality is okay it's the signal, so this place is not an apple approved technical mechanic store like I feel like they messed it up like? i dont approve of this place at all for apple users read more

My partner had a cracked screen and went to get his phone fixed on his lunch, when his phone was given back to him with the screen fixed it would shut off and not turn on and there was a noise of something loose shaking around inside the phone. When my partner returned not only did he HAVE TO PAY THEM AGAIN FOR FIXING THEIR MISTAKE ON HIS PHONE they took his phone overnight and lost his phone case. Y'all were my whopping 1st review and I would give 0 stars. read more

Update: we got the battery replaced around 6pm. It was 50% charged. In around 5 hours it went down to 2%. And they said it's a "new Samsung battery". I really doubt if those good reviews are from real customers. Again, if I could give negative stars I would definitely give them negative 5 stars!!!!!! We came here for Samsung battery replacement. Before we turned in the phone, it was intact without any damage. We've been waiting here for an hour. But when we came back to get the phone, the screen got busted, like a car that got scratched. And they admitted yes it's their fault but there is no way they can fix it. They can only offer us screen protector, yet still expected us to pay for the shitty service. There is no way we would pay for this shitty service. Screen is way much more expensive than a battery. We have lost way much more even if we didn't pay for the battery. I can't understand their business service - busting customers' phones and asking them to pay?? I've been to three or four other fixing shops and it never happened like this before. If I could give negative stars I would definitely give them negative 5 stars. This is seriously the worst shop I've ever been!!! read more

I had my screen replace and was informed that the battery need replacing, battery was swollen. The service was excellent BUT latter I notice the phone was heating up and it needed frequent charging. I took it back the technician said I should update the IOS give it some time. I did and the same problem occurred plus the battery would go down to 20 to 10% in that same day. Took it back today 11-22-22, a different tech try to tell me BS that the weather is hot and i'm using it to much and they can't replace the battery. i hate being lied to I will never use their services again read more

I do not recommend this place . I came here to get my front screen fixed on Sunday 1/28/24 . I only came here because the place I have been to before is closed Sunday's. It was a reasonable price . After I picked up my phone everything seemed okay but the next day some of my buttons were not working . Yesterday my phone completely stopped working . I wasn't able to press any buttons at all. Today I went to a phone repair place that I've been to before . He looked at my phone and told me it was my screen . It is not cracked and still in good condition. After it was fixed he told me it was the screen that was put on . This place scammed me and gave me a bad screen. Save your money and go somewhere else read more

No BS help right away. Good looking out guys thanks for the help lasts minute! You can leave the phone to be repaired while you go shopping it's very convenient instead of Apple genius appointment. read more

El servicio y la atención muy buena, me gusto la calidad del servicio y aparte tambien hay personas que hablan español

The guy at the Talknfix desk next to Victoria secret in great American mall replaced my apparently faulty Iphone earpiece with one year warranty. So after one month when the same part doesn't work the guy asks for 20 bucks more to open and replace the faulty part with another new part. When I ask how I would know if the part you are giving is original or not, guy says it's original because he says so!!! So now when we ask to take home the so-called faulty part that he replaced, guy says no he won't give the replaced part!!! I am 100% sure that original Iphone earpiece part he replaced was working properly which was replaced by his own parts collection which may have been stolen from iphones from other customers. Advice to other customers: Stay away from this scam heaven. Pay more elsewhere so as to get service quality guarentee !!! Also read all the one star reviews. Those are the genuine ones :) read more

So I'm adding a star and making my review a five star review, I ended up needing to go back to talk and fix can I have my phone looked at and had forgotten my receipt they were able to look up my receipt with my credit card and still help me anyway and my phone is working a1 perfect now. Thanks Talk and fix! read more

Talk N' Fix - I dropped my Samsung note 9 in the parking lot and it was run over by a minivan.. they had a new screen in stock! - Mobile Phone Repair Near Me - Milpitas, California

My iPhone 7+'s front camera lens is cracked so I went to this Talk N' Fix stand inside great mall entrance 4 and ask about the price and how long will it take. The person in charge who also fixed my phone said $35 dollars 30 minutes. Sounds great so I let him fix my phone. Seeing so many reviews I gotta admit that they maybe good at changing the cases, or fix your front screen, or some other basic stuff. ****But DO NOT let him fix your camera lens.*** So BEFORE he fix my phone, even tho my front camera lens is crack but everything is working just fine, can focused, can record, can use portrait mood. Everything is functioning well. Just can't take good pics when there's too much light hitting my front lens. Before he start fixing my phone he was surprised too and told me I'm lucky that I didn't break my camera just the screen is cracked. Was glad to hear that too! After he fix is, turn on the camera everything looks fine too, so I paid and left. AFTER HE FIXED MY PHONE. A couple hours later (finished shopping at great mall and left) I was taking some pic of some document and found out that 1/4 of the bottom screen can't focused. At the beginning I thought maybe let t sit a little will work, then later on the whole screen can't focused. Lol... So I decided to went back to see him. Found his coworker and I told him what happened. He simply make a call and then told me "hey man you know this is the cameras problem not our fault blah blah " then he told me the person who fixed my phone was at the other stand by Starbucks coffee. I went to him, show him what's up, and he start explaining to me you know blah blah blah it's not their problem it's my phones problem when I cracked my lens and I damaged the camera as well. Hey excuse me, I'm the one looking for experts to fix my phone, that's why I go to you. So then aren't you suppose to tell me that BEFORE you trying to fix my phone? Instead of giving me solutions but u just keep telling me all these BS excuses because you don't want to be responsible for what you done? Cmon dude lol Its like you are a patient who's sick and doc ask you to take some pill but then you die an hour after taking the pill. And the doctor still claims that he cured you but your body system fucked you up. By all mean, if luckily you just fixing some simple things and didn't have any problem after, they are great customer service and nice attitude. But if something wrong u need after service, hey bad luck to you! ;) Let those real experts handle the real problem, or else you will be spending more to fix it just like me. (He even use my phone to take photos, can't focused on the bottom of the screen, and it's not his problem it's he cameras but it was perfectly fine before I fix it tho? =p) read more

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Half the price of official apple repair, i had my iphone 8 screen replaced for $85 plus tax. Took around 30 minutes. She checked the cameras and keyboard and validated that all looked ok. Friendly and knowledgeable. read more

I brought my 8+ phone in to fix the back screen. While they are fixing the screen they took the paint off of the camera. And they did not want to be responsible and said that's the best they can do. I will not come back anymore, rather pay more from apple. At least they are responsible for anything that happens to ur phone read more

Talk N' Fix - Mobile Phone Repair Near Me - Milpitas, California

Ayyaz and Zaki helped me with my LG G5 when nobody else could. Their customer service was amazing and I would highly recommend Talk N Fix for all your cell phone needs. I had my front lcd and camera lens replaced my them. They were very professionally and super honest with me. That is something that really stood out to me. I highly recommend them for iPhone, LG, Samsung and any other phone repairs. read more

Talk N' Fix - Mobile Phone Repair Near Me - Milpitas, California

Such a great phone repair business. I've been going here for years, for my last 2 phones and my wife's phone. Work is clean and quick. Customer service is top notch; professional and honest. I even took my phone there when it had water damage and T-Mobile said it was unrepairable, and Ayaz (manager/owner) fixed it at an honest price. Thanks again Ayaz! read more

Recently my phone Galaxy S20 Ultra back rear camera stop working i check many places and I spend a lot money and my time some guy tell it's need new camera but when I come to great ne of the guy check it and tell it's motherboard issue and your camera works fine I give him time they fix it with old camera in 2 hours those guys really know what do stop wasting time guys come to great mall if you guys have problems with your phone read more

I had my iPhone XS Max screen replaced on August 15 at Woodfield Mall. It said there was a 90 day warranty. Yesterday, October 31, the left side of the screen stopped working out of the blue. It just froze and no troubleshooting would fix it. I went back to the store, there was a new manager, Mike, and he said he couldn't honor the warranty because the previous manager was no longer there. This is so unprofessional because the store is still the same and should have the same rules even though the manager is new. read more

Best and cheapest place to fix the iphones. Very fast service by highly knowledgeable people. Fix my iPhone 7plus in 30 mins. Recommend to everyone read more

Talk N' Fix - Mobile Phone Repair Near Me - Milpitas, California

I made a review on google saying how i got my iphone x screen replaced 2-3 weeks ago with no issue, spent 125 on it, until just yesterday when the whole screen started falling off and onto me and was hanging by a wire, the owner replied and said to come in and they would fix it no worries! wasted a whole hour in traffic after work just for him to tell me that he wasn't gonna do anything and he told me to my face that he only said to come back to the place in his reply, just so he could call me a liar in person, I have way better things i'd rather do than waste my time leaving false reviews or reviews in general and wasting peoples time like this guy did as i'm pretty sure this is only my 1st or 2nd review ever, he acted childish wasting the time outta my day just to say no and rub something that's not even true in my face for what? then he said he couldn't "replace the screen" because it was "personal damage" even though i haven't dropped my phone and i wasn't asking for a screen or screen protector replacement , I was asking for my screen to be glued on correctly since it had loosened over time or they hadn't done it correctly the first time and my actual screen wasn't even damaged and i told him that many times but he kept repeating himself too, I think he refused because I have a screen protector that i didn't even get from there that has a small chip from me sitting on it which happened after i got the repair (2-3 weeks ago as a reminder of how long i had the phone with no issue), and the entire screen barely started falling out yesterday so it's completely unrelated, i also looked up my situation when i got back in the car after and it said it wouldn't be considered personal damage since I was only asking for the adhesive to be placed again and not for an entire screen or screen protector replacement which does not affect the adhesive at all, so the owner literally knowingly scammed me out of the warranty we're "given". He only replied to my first review to try to make his business seem good thinking i wouldn't update it, as if they actually follow up on the warranty instead of just calling you a liar and saying they don't care which is wild, the owner completely ignored everything i tried explaining and just kept his mind fixed on calling me a liar and telling me how long he's been working there and how the events unfolded to MY phone like he's an all knowing being. Complete waste of time, don't ever think about using your money here, truly, go get your moneys worth at apple or somewhere else where you don't have to worry about your entire screen hanging by a thread afterwards. read more

Taran helped fix my iPhone camera. He was super attentive and was also very quick. He explained what was wrong and how he could fix it. He also helped my mom pick out a case for her phone. Really appreciated his help! I came back to these guys to fix my phone and Taran was super helpful! Timely service and fair price. read more