Poor customer service. I was informed by the manager today that they no longer except phone calls…read morein the store. He said the phone was in the office and no one is never in the office. I tried calling and the call was sent to the call center. They tried calling the store directly and could not get a response either. He sat up a call back and said it would be returned in two hours. It has been 8 hours with no call back. Apparently they do not communicate with the call center either. I have been a Best Buy customer 15+ years. Like so many others Walmart and Amazon will get my business. They are not busy at all in the store. They will not be missed.

I recently visited Best Buy in McDonough, Ga. to get help with checking the status and expiration…read moreof my warranty, and unfortunately, my experience with the customer service representative, GiGi, was very disappointing. I explained that I needed assistance accessing my warranty information and that I was unsure how to navigate the app to find it. Instead of offering guidance or walking me through the process, she repeatedly told me to "try again" in the app without providing any real help. I made it clear that I did not know how to locate the information on my own, but she did not take the time to assist me or offer an alternative solution. She also did not attempt to find another associate who might have been able to help. Overall, I felt dismissed and unsupported during the interaction. Customer service should involve patience and a willingness to help customers resolve their concerns, and unfortunately, that was not my experience. I left feeling frustrated and dissatisfied with the level of service I received.

Less than a month after I got my daughter's iPad screen fixed by this company, her screen cracked…read moreagain in the same exact spot. She did not drop her iPad , she didn't do anything to it and it literally just cracked indicating that this company does not provide quality work. I paid $135 to get it fixed 3 weeks ago and when I called the the refused to repair it for free. They charged me the same amount that I paid 3 weeks prior. I wish I would have gone with a company that stands by their "quality" services. I am getting her iPad repaired by another company from now on.

No better place in McDonough to get your electronic device repaired. Bring your phone, tablet or…read moregame station! Doesn't generally take longer than about an hour. Great technicians who know what they are doing and are friendly.

Great stop on a road trip to fill up on gas and get a quick, cheap bite. The gas station had no…read morelines both times we filled up, which was great. They also have a kiosk inside that offered a hot dogs, soft drinks, pretzels, and icees. For drinks, they have a Coke freestyle, so lots of options! We got the hot dogs & soda deal and a pretzel which a great deal. I only knocked off a star, because it seemed like the staffing was a little lopsided in certain departments.

They always have great customer service. I'm always greet upon arrival and upon departure and the…read morestaff that works in the lunchmeat department make me laugh every single time I go! They always make my visit pleasant. Keep up the great work everybody!

starr did an excellent job of educating me on all my…read moreoptions for executing an up grade. the transition was smooth and enjoyable. she was friendly and patient. she provided service with a smile. it was a very enjoyable experience.

Lots of issues and confusion trying to move from one carrier to T-mobile, but the two people I am…read moregoing to mention at this location, made everything worth it. I went to this store on several occasions. First visit I saw David. He saw how elated I was when I entered, and how my whole demeanor changed when he gave me the bad news that the phones I wanted were not in stock. He was very sympathetic to my needs, he tried to help as best he could and even other employees joined in the search to help to locate phones without being asked. After several chats and calls to T-MobiIe to try to order the phones online, unfortunately I was told that I would have to go back to the store to order the phones because their computers were down. I had to call the store to confirm David would be there, as he knew the situation. David told me that he would not be in on the day I was scheduled to return, but he would make sure that he documents my file so that someone else would be able to take care of me. My second visit was that same week. I met with Nikki. She was aware of my situation as soon as she met me at the door. She knew exactly why I was there and immediately began to work on ordering my phones. I was there for awhile, but she was able to set up everything, and explained everything to me that would take place. Nikki was very friendly, approachable and made sure she dotted her i's and crossed her t's to make sure I receive all info for the account and she had to reiterate several times to me (all new to me) what would happen next. I would encourage anyone with any issues, concerns or interest in joining the T-Mobile family to visit this store. I look forward to my business with T-Mobile.

So bad gave my the wrong phone did not tell me good thing I had looked at it before I had to wait…read morehere for hours do not go here it sucks the people do not know what to do especially Rachel

From the owner: Switch today & enjoy America's largest 5G network.read more

The staff is rude and act like it's an inconvenience to wait on you. Walked in store 3 people…read moresitting around doing nothing. They barely looked up , never spoke to us! Last time I'll deal with that office

Edrionne went way above and beyond to help me get my new phone. I will visit and referread more

My subwoofer was taken to this shop as they're a certified repair shop for JBL. Let's just say Doc…read moreand his assistant called me back in a couple days after testing and finding the issues. They ordered the parts and had my dual subwoofer back up and running. However, I live 5 hours away and they said I had 30 days to pick up since the item was still under warranty. That worked out perfectly for me because I was going through Atlanta to fly out of country and upon returning was able to grab my sub and bring it back home. I was so excited to hear my sub bang out the bottom end that I knew it was capable of. I would definitely recommend them for any hifi/ professional equipment repairs

Impressed with Wizard Electronics. They seem like experts at what they do. Got my 1980 Marantz back…read morein operation! They are wizards!

Store was in mad disarray. Not many workers. Miss Nikki was very helpful though. Only one register…read moreOpen and one person at the self Checkout. Slow process.

I am honestly exhausted trying to shop at this Target. The aisles are consistently a mess -- random…read moreitems left everywhere, carts of merchandise abandoned throughout the store, and overall very poor organization. My family and I even noticed an old Starbucks drink sitting in the toy area and joked that it seemed like it was always there. Sure enough, we returned eight days later and the same drink was still there. The toy section clearly hadn't been cleaned in over a week. There is absolutely no pride being taken in the condition of this store. The icing on the cake was checkout the other night. The cashier was rude, didn't greet me, and barely spoke. When I handed him a coupon that didn't scan, he asked another employee, who said that if it didn't match, they wouldn't take it. I explained that it did match and showed him the K-cups, but the cashier refused to look or compare them and just said, "No, it doesn't." He then threw my coupon away. When I asked for it back, he huffed and acted annoyed. Overall, this was an incredibly frustrating experience from start to finish. I expect better cleanliness, organization, and basic customer service from Target.

This place is absolutely fabulous. I am extremely pleased and amazed with the high level of…read morecustomer service I received. Phil and Rachel were knowledgeable about the whole process. They were also quick and very efficient. I will definitely return.

Poor service. Attendant would not even come out from behind the particion to greet customer and no…read moreother customers in store. Shouted out and asked if I could come back. I declined. Very disappointing

Tawanda was the most help! Verizon was willing to lose our business, that they have had faithfully…read morefor over 7 years. Ms. Tawanda not only helped us get started with T mobile, she insured a customer to her store for many years to come! I can't thank her enough! She made joining a pleasure!

22 fucking people in the store and an hour+ to activate a phone. Fire the entire staff and figure…read moreout why no one that has been trained is competent enough to clear a queue of people at 3pm in the afternoon. Unacceptable. Piss fucking poor.