Fixed my son's Alienware. Good stuff. Another company had said they didn't handle my issue, and to…read morecontact the manufacturer... so at first I was afraid Hi-Tech Gadgets wasn't as honest as the other guys. Not the case, though! They were great! Also, bonus: If you go Tuesday through Friday (not sure about the weekends), there are like a dozen food trucks around these guys. I didn't get to try one, but I look forward to heading there soon.

Never replied to my request. Premises were closed in the middle of the afternoon when I visited.read more

There latest commercial...is a girl doing backflips on t.v....saying we are the strongest…read morenetwork....LIES they bounce of antennas for sig al...and in texas , california, new york......their signals SUCK...bad !!!! Use AT &T.....THEY never have lost or poor signal...always good !!! The truth hirta

T-Mobile Tuesday. Stopped in on a cold December morning to pick up my gift. Greeted kindly…read more Plenty of parking. Activated my reward via my T-Mobile phone. I advised Derek my dad was 86 and he said just to bring his phone in and then he actually went ahead and gave me a glass to take to him great service happy holidays.

Great store with a great vibe! The team is knowledgeable, thorough, and always works hard to find…read morethe best deals. They make sure I get the most value out of my monthly budget without any pressure. Friendly, professional, and genuinely focused on helping customers. Highly recommend these guys!

I brought my mother, who is elderly and not tech savvy, into the store in her wheelchair to discuss…read moregetting a new phone. My mom has a very old flip phone. I also wanted to inquire about putting her phone on my bill so I only have to pay one bill. Upon entering the store we were greeted promptly. I explained to the employee what I was looking for and he was knowledgeable and helpful. He had a phone that was extremely simple and offered it to my mom. However, my mom declined because she doesn't like change and her phone still works, so that's fine. The employee gave us all the information we needed to know to put her on my account. So, in a nutshell, the Verizon employee was helpful, he was knowledgeable, he was patient with my mother even with her lack of understanding of technology. Next time I need to go into a Verizon store this is the one I will pick. Thank you :)

If I could give iTech 10 stars I would. Note: THIS IS NOT A PAID OR SOLICITED review…read more A bit of background... I've been having issues with my Samsung phone where the phone will be fully charged and less than 4 hours later, while only on standby, be totally dead. On Saturday, I took the phone to The Best Buy (I originally purchased the device at a Best Buy) in Round Rock, which is the only one of their stores in the Austin area that services the device. The "technician" tested my device and said the battery was fine and they couldn't replace it because it past their "thorough test". Not one to take things at face value, I went over to iTech in the Domain. The technician was knowledgeable and pleasant and agreed there was something up with the phone. He opened up the device (with me standing there) and to both of our surprise the battery was swollen to twice it's correct size and ready to explode. Remember all those people who couldn't get on airplanes last year because their Galaxy Note 7's were ticking time bombs?...yeah like that! New battery installed and I've had zero issues with it since. Apparently, Best Buy's rigorous test was to ask "is it a battery?" and if the answer is "yes" it passes. I will NEVER give Best Buy my business again. Not only did they fail to correctly diagnose the issue with my device but they let me walk out the door with a device that could have caused physical harm or fire damage. (and yes, I'll be leaving them a review also.) So, in short, bring your device to iTech in the domain with the confidence that it's in good hands. Best Buy....I hope Amazon puts you out of business.

My second time using this business. They're incredibly honest here, reasonably priced compared to…read morenearby competitors and quick!

Just can't say enough about how great work they do…read more Fast ! Friendly and talked about books for like 30 mins !!! Which yes is the greatest experience to have now a daze while yes I was there to fix a device being able to drop it off and just talk about books was exactly what I needed And again amazing work on my phone like brand new with my phone insurance totally free ! Enjoy

They walked me through every single step which was not just out of the ordinary but also helped a…read moretech challenged person like me be relieved that when your cellphone doesn't work they are here to help! I came from TMobile and ended up needing my screen changed. This was the nearest place I could claim insurance for it and had the same day fix! They even stayed in the shop longer to wait for me as I messed up the apple pw I should have a memory for but do not. Highly recommended!! Very professional, kind and efficient store to get your cellphone repaired or fixed.

Stopped in here because we were close and had a bit of an emergency. Stuck SIM card in a newly…read moreun-boxed premium phone. CJ was able to use his magic and tools to get it out and in no time we were in business. He didn't even want us to pay since "it was only 20 minutes of work". I sincerely thank these guys for helping us and being so patient. Great shop, great customer service. Great job.

Hate to spoil all the 5 star reviews. Beg to differ...This is a cash only business-charges fee for…read morecredit/debit cards. This is a DUH-me story. I initially came in with non-charging USB, To look at it was $75.00 - No can do. 2nd option was a battery charger to individually charge the removable battery. I got it due to needing my phone till I order a replacement. I later found out the cost was upped. I paid $25.00 for a cell battery changer. I found it cost $ 3.00. I say don't upgrade your supplies to innocent shoppers. Also, they take no returns. Some reviews say "Honest People", NO!!!

I'd like to share my awesome customer service experience that Jason provided when I needed some…read morehelp with a all in one computer. Jason took the time to look at what I needed the first time I walked in and offered up a good solution for the repair I needed. He not only repaired it in less time than I expected it works great. I will have one happy teenager daughter to have her computer back. Thank you..

Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Save your time and money, never transfer over to this company. They will take your money and take…read moremore for any reason. I've been in an active feud with them to get my old number ported out of their crappy company with no avail.

Daniel Gibson addressed some of my concerns and got me set up with new WiFi very quickly. Very…read moreprofessional and efficient. Thanks.