My husband and I were looking to possibly switch cell providers and went to this location to…read morediscuss our options with a sales agent. There was one employee, a young woman with absolutely NO interest in helping us. Her blank stare and lack of enthusiasm were disappointing in and of themselves, but her inability to articulate clearly made communication frustrating. We ended up walking out, completely unimpressed. For sure, Verizon will not be getting our cell business.

I needed my iPhone screen replaced and Harry was extremely helpful. He did an amazing job and…read moreprovided excellent customer service!! Thank you Harry!!

Customer service was terrible. Came in for a free phone screen replacement. I found the screen…read moreprotector and even told the lady that I'll install it myself. I just need her to check me out and the lady told me how she can't do it and that I need to wait 20-30 mins for her to finish opening up new accounts which is ridiculous.

Stop reading your press clippings…read more Come out of kitchen and talk to diners You suggest diners dress appropriately and staff has no idea how to dress

Andre (and Timothy) are phenomenal! First, became a customer at this location in September 2023. My…read moreiPhone had completely stopped working and would not come "on". Andre was extremely patient, kind, and knowledgeable. He worked on my phone long past closing time until I could at least get a signal knowing how not having a cellphone this day in time is such an emergency and necessity. A few weeks later, I return to purchase the new iPhone - once they were released - and again, nothing but nice and considerate guys all around. I've watched as folks come in and crowd the place, hoping to see this small but extraordinary team and no matter how busy it gets, they never lose their cool; always professional!!! Since 2023, I've stopped in several time to either purchase equipment for my phone or to ask questions regarding my service plan and they're still great. Highly recommend this location and this team, especially Andre!!!

The Verizon Ovation…read more Monday, 4 November of 2024, at 8:30 AM The Verizon store at 3825 Bellaire Blvd in West University, Houston, Texas, has become an adulation for my family. Keano Smith, the authorized sales tech at that Verizon location, is the third technician who has made our visit a pleasure. It seems that any problem we introduced to Keano was solved. His help made us receptive to a painless remuneration transaction even at the end of our visit. We shall indeed be visiting Mr. Keano Smith and look forward to his advice and supportive guidance. In the meantime, we are contemplating upgrading our phones because of Keano's kind attention. Thank you again, Keano, and thank you, Verizon, for having such an outstanding employee at your West University store. Lalo de Pilar

WOW ! Abdul is incredible at cell phone repair and recovery.highly recommend for service and offers…read moregreat cell phone plans though Xfinity and H2O. 5 stars !

Abdul did an outstanding job fixing my iPhone 13 Pro. The back was completely shattered and he was…read moreable to replace the glass to make it look good as new. There were some fitment issues around the flashlight but he allowed me to take it back a second time so that he could fix it as best he could and even explain to me why it won't be perfect but he did the best he could. In the end, I'm happy with how the phone came out he did an excellent job and he was very friendly.

Had a wonderful visit with Gerona yesterday. We spent a lot of time with them in the previous…read morelocation, but moved out of state. We took our great grandson, Leon. He was always a big fan of the MsKurvyGirl "family". It had been three years, but we were in town. Gerona shared her very calming spirit with Leon. Leon made some purchases and we left with a lifted spirit. It was a wonderful visit. Thanks, Gerona.

Was a fan of this business until we made a big order of things and they literally withheld a…read moreblockbuster candle that was in their stock. Like someone was being nosey with our order and was "like nah they don't need this". Even though none of what we ordered was out of stock. I'm sorry, but if you're being nosey with someone's order and you have something in stock that someone ordered you honor that! Game recognizes game, and they knew what we were doing, so they withheld from us. You don't do that to loyal customers that drive out of their way to a city they don't even like!

Tolan was so accommodating to our needs of fixing a bill. Easy solutions, made it comforting and…read morequick as well. Will definitely come here for his services again

It's a bit frustrating that you need a PIN just to pay a bill…read more The extra steps and unnecessary hassle this company puts people through really says a lot about what they prioritize--and it's definitely not convenience.

I recently had the screen on my iPhone 17 Pro Max replaced through my Assurant insurance claim at…read moreCPR Cell Phone Repair in Missouri City. They installed a genuine Apple display, properly calibrated it, and the repair maintains my Apple warranty--they did not use a generic replacement screen. The repair was completed in about an hour and a half, exactly as promised. Alisha and Marcius provided excellent customer service throughout the process. They were professional, knowledgeable, and kept me informed every step of the way. I highly recommend CPR Cell Phone Repair in Missouri City for anyone needing quality phone repairs.

Alicia A. has the worst customer service. very unprofessional. I will never go here again. I don't…read morehave the young man who helped me name but don't let him touch your phone.

Some of the best customer service I've experienced from management to sales reps. This will be the…read moreonly location I go to!

This location helped me to change my number today…read more Easy process and good customer service!