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Houston, TX

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AT&T Store

3.5 (6 reviews)
Closed • 11:00 am - 7:00 pm
Updated over 3 months ago

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3 days ago

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2 years ago

I went in looking to get my phone fixed and was greatly assisted by Mia she was able to fix the situations I had in no time

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7 years ago

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7 years ago

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7 years ago

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8 years ago

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AT&T Store

AT&T Store

2.8(15 reviews)
2.2 mi•The Heights

Convenient authorized retailer…read more I like this location because it's not overly crowded and I don't have to wait very long. Other locations you're in a queue for an hour just to talk to someone. Kayla was very helpful in ordering my upgrade when I ran into complications online. She also helped me choose the right plans for each of my five lines. She was patient and answered all my questions knowledgeably without unnecessary upsell. Parking is mostly available. It's a small shared lot but there's typically a spot open.

WORST EXPERIENCE EVER... I walked out without a working phone number. I cannot use my phone number,…read morewhich I had for the last 8 years. After spending 12+ hours dealing with multiple employees online and in store, and 3 days later, no one at AT&T is able to fix it. I am stuck without my phone and phone number. The employees are rude and do not know how to do their job. Dairius the employee lied that my phone number transport from another carrier was denied, but added phone installments to my account, without giving me the phone. I gave him all the information that was needed to get the job done, but he was so confused the whole time, and kept typing the wrong information. I went to different store the same day, they said my account was already active, but they were not able to provide me with a phone, because Dairius did not delete the installments. On requesting to delete the device info, he said that he did do it, and that said that my line was not active, so my request was unreasonable. Also, Dairius was taking a personal call, while asking me the account details. All my personal and financial information was maybe sold to someone. They are very unprofessional.

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AT&T Store - mobilephones - Updated October 2026

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