I would highly recommend this body shop for any type of car repairs or auto body repair. Cesar…read morewent above and beyond to repair my recovered stolen truck, to its original condition. It was definitely a very difficult repair, due to the make and age of my truck a 2000 F 250, diesel. Truck was stolen and recovered, with major electrical damage and moderate body damage, along with stolen stereo. Unbelievable customer service, for any business, I would say he was the best I have ever encountered. Cesar kept me informed every step of the way, managed any issues that arose (due to difficulty ordering parts for a 26 year old truck) and despite me being 800 miles away during the repair, I was never uneasy about what the timeline was, or about the safety or storage of my truck. I had to fly up from California to retrieve my truck this week. Truck was immaculate, ran perfect (better than before), every detail was taken care of and on time. Truck was detailed and ready to go. Drove it home and as I look at in my driveway (drove it 800 miles home), I couldn't be more satisfied. Thank you Cesar and your incredible crew.

Was able to come in the same day with the part to change my door seal on my 2015 bmw 428iread more

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

Good work, awesome people! Definitely recommend!! Had our truck done and it was phenomenal.read more

THE BEST customer service I've experienced in a long time. Needed work done on my car and was able…read moreto bring my car in right away. Work was started and parts ordered asap. Don't let the looks for a small business fool you, very professional, courteous, and honest. I felt welcomed right away and the work was done in a timely fashion. I would trust this small business and if I ever need work done, this will be my first choice. Big thanks to Jae

Had an accident in the mountains. Called 6 different auto body shops and they were all booked for a…read moremonth and a half. The good body shop was the only place available within the next week. Everything was perfectly done! Amazing pricing! Car was fully ready to go within 10 days even with a delay because of the pandemic and shipping distributions being under staff the car was completed in great time! Looks like a shady place to go too but you won't regret the business the owner brings to the table! Absolutely a great experience. Does a better job than big chain companies! Support your local businesses Tacoma peeps!

Amazing work! I had my bumper done here and couldn't be…read morehappier with how it turned out. Dave did an amazing job--the fitment, prep, paint, and overall finish came out looking great. You can tell these guys actually care about the quality of their work. Dave was also great to work with and made the whole process easy. I'd definitely recommend this shop to anyone needing paint or body work. I'll absolutely be coming back for any future work!

I can't say enough good things about Image Auto Body & Paint and Dave. From the first call, he was…read morekind, helpful, and did his best to estimate without even seeing my car. Once I came in, he immediately made the experience comfortable and set clear expectations. My paint color is uncommon and not easy to match (probably a headache, honestly ), but Dave went above and beyond to get it right, and he nailed it. Communication was clear throughout, and he wouldn't let me pick up my car until he was fully satisfied. The result was better than I ever expected, and he even sent me home with touch-up paint. The price was fair, the work was phenomenal, and as car people, we'll absolutely be back. As a woman who's used to getting the runaround at auto shops, I truly appreciated how respectful and honest Dave was. Support local businesses like this you won't regret it.

This is a top notch shop. Martin and his crew painted the front end of my car, installed new…read moreheadlights, and rear spoiler. They also buffed out my entire car and it looks like brand new! I use to own a body shop, and this is the first shop that I am impressed with. If you are in the Tacoma, Lakewood and surrounding areas, I HIGHLY recommend this shop, and it's easier on the wallet then the "big guys" This is the only place I will use now!!

I couldn't recommend Martiniano's enough! I got some paint scratches on my front bumper (pictured)…read morefixed, and they went above and beyond to sand down and repaint the entire bumper to prevent further peeling and scratches. The staff was extremely helpful, knowledgeable, and friendly. They worked really quickly and made so many efforts to make getting the work done easy for me. They were also much less expensive than other shops that I got quotes from!

I took my car into J& J to have them look at a dent made by a hit and run . Amber set the…read moreappointment over the phone. Shelby came out to survey the damage. She brought one of the guys out to take a look at it They were so empathic and offered a solution right there on the spot. I was so thrilled I gave their technician a hug. I would recommend this company hands down for any body work you ever need on your vehicle. Their the "best" in my book. Judy M

I gave this place one star because I used to go there and get good service since Chad took over as…read moremanager and a couple of the other people I use to trust left. It's been nothing but going down hill they scammed me and my insurance company I'm sure I'm not the only one they have scammed I want ever go there again. Chad and the owner are crooks they should not be in business they will total your car in hopes that they can buy and sell chad went to my insurance company 3 times for more money until they said enough it's a total this was a 2024 car with front bumper accident that my wife really loved this car do not trust this company

I had a fender bender and didn't want to involve my car insurance and I also didn't want to go to a…read morebody shop where they would charge me a fortune to replace parts. I went to Nextdoor Neighbor to get recommendations. I ended up at The Dent Whisperer and boy am I glad. I couldn't believe what a good job he did. He estimated it would cost $300. I took it to him to work on, killed time in an excellent restaurant (check out their Mac and cheese). Tom called me when it was done. He said he fixed it in less time than he estimated and charged me $275!

If you have a dent on your vehicle. Even one that others say they can't fix take your vehicle to…read moreTom. He does great work and truly is a master. I was quoted "Tesla tax" on my son's Tesla with a small dent. Tom didn't do that. He quoted me a fair price and did the work. It's flawless. I will take all my vehicles to him when I need a dent pulled. 5

I couldn't be happier with Green Auto Body and Repair. Julio and Mitzi are professional, efficient,…read morequick to respond, friendly, and comprehensive. Not only did they repair my car quickly, they offered me a ride to pick up a rental, dropped off my car at the conclusion of the repair, and even detailed the car so that it was cleaner than when I dropped it off. I highly recommend supporting this business!