The food is average, expensive, they charge 3.99% fee on EVERY credit card purchase and today was the 3RD time I was left on hold on the phone (for over TEN MINUTES each time) only to be ignored when I call back/no remorse upon arrival to the store. I know for fact the gentleman with the mustache leaves the phone off the hook when I call ( be it 6am or 10am)....This man without fail always has an attitude when I come in...as if I'm annoying him trying to spend $20+ most of the time I order. Eddie on the other hand is an absolute pleasure to place an order with and the only reason I come back sometimes. read more

They were doing curbside delivery and we felt safe picking up our orders. Today my daughter placed a large order so we could freeze bagels as to stay at home as NJ residents are supposed to. She called from outside and they refused to bring her the order insisting she had to come in. In the store customers were lined up within inches of each other! None had any face covers and two meatheads on the line mocked my daughter for being afraid to go into the store. Workers were handling bagels and money with the same gloves on. My daughter was told she could NOT cancel her order when she called from the car. I'm furious she went into that germ filled crappy store. Shame on the two body builders in tank tops on the line laughing at a young woman and For NOT having even a bandanna around their steroid ugly faces. I'm calling the Cresskill Health Department for this store on lack of not practicing Social Distancing and handling money and food. In addition I'll be in touch with the BBB for not allowing my daughter to cancel her order that was supposed to be ready. Allowing workers to handle money and food without gloves is disgusting. To the two weightlifters, I hope no one ever laughs at your younger sister or mom for being cautious of you nonmaskers. We haven't gone to that bagel store again but sure tell the story. Count your change carefully if paying in cash. My husband was shortchanged by seven dollars once and a few times of $10.00 read more

Went in for a quick pastrami, egg and cheese on a bagel and all I got was one lousy piece of meat. Save your $10 and go else where this place is a over priced rip off. read more

Cresskill Hot Bagels - Pastrami, egg and cheese on a bagel - Bagels Near Me - Cresskill, New Jersey

Bagels are good and service is good, only issue is that the prices are a little high and they skimp a little on the meat. Lines can get long like any bagel place, but the wait isn't too bad. They also have a decent sitting area which is more than a lot of places. read more

Cresskill Hot Bagels - Bagels Near Me - Cresskill, New Jersey

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I have never felt the need to write a review before...but the temptation was too much on this one I wouldn't say I go here a lot but consistently over the years. The service is nice and never really have a problem myself however I will say outside of this one situation the manager himself always seems rude, pushy, and NEVER smiles or says thank you or have a nice day..any of the usual. The rest of the staff on the other hand do. Today I went into this place to get a breakfast wrap. The guy before made a casual complaint to the manager about something he got charged for. The manager proceeded to move a display to download their phone app, which behind it was a small sign on one of the cash registers stating that the store was "now offering a 4% immediate discount on cash purchases. The customer complained about the sign being hidden and no mention was made when he went to pay. He then left, no issue. Well...me being curious, as I was paying I asked how long that policy was in effect. In my mind I've been coming for years and I almost always pay with credit card for convenience. The manager jumped in..who I wasn't talking to, and stated about 3 months. I calmly stated that I've been paying the same price for my food for the last 2+ years and no discount is being given for cash. They are basically just charging people for the credit card fees..mind you no credit card fees are that high for swiped cards so they are also adding a little off the top. To be clear, I run a business and I get, however disagree with, the justification of passing these fees onto the customer IF you are trying to lower costs. But don't lie about it and tell people they are getting a cash discount...mind you I didn't say this part. All I said after stating I've been paying the same price for years is, "thats not right". I then turned to leave. As I was walking out the door the manager screamed out "don't come back here". I turned, waved and said "Okay, I won't". No anger nothing...thats how you deal with customers??? Its laughable. I made a comment that I disagree with a policy and the immediate response is I'm banning you from buying here? lol. Good luck staying in business with that attitude. It can't be great as it is if you charge such high prices and still need customers to pay for your merchant fees. read more

Bought a baker's dozen and was charger EXTRA for the 13th bagel. I asked the woman ringing me up why she was charging me extra for a baker's dozen includes 13 bagels and her response was that she thought I wanted it separate from the dozen. She then proceeded to charge me for the extra bagel when I made it very clear that I didn't want the 13th bagel to be "separate", refused to give me a recite at first but then handed me one 5 minutes later- which, as soon as the paper left her hand, she ran away into the back room. WOULD NOT RECOMMEND. Bagels are not fresh and clearly their staff is not very competent. read more

Cresskill Bagels = Real Bagels . Real Bad Service . I just moved to the area and my friends who live in the area told me that this place had the great bagels. I've had ordered from them multiple times before and they have gotten my order wrong almost single time . I thought it was just a bad time and gave them another chance . On my recent visit , I ordered a ham, egg, and cheese, with ketchup and pepper on an everything bagel. They charged me $4.89 which is a ripoff. I feel that they may be overcharging as their menu prices don't add up. Also, I won't mind paying that if the bagels are amazing and they got the orders right. When I got my bagel order , they forgot the eggs . When I drove back to let them know the bagel order was wrong, there was no apology and they seem to want to fix my bagel with the one I had bitten into that they made wrong and I informed them I wanted a new bagel . They made the bagel and then forgot to toast it and then had to do it again . When I finally got my bagel that was toasted , they forgot to put ketchup on it . It was a never ending order . Check this place out if you want to experience a good bagel made wrong . Long story short , their motto should be Cresskill Bagels = Real Bagels . Real Bad Service . read more

Their bagels and appetizing are quite good, yet I always feel like I am getting ripped off here. Yesterday, I went to purchase 1/2 lb of nova, cream cheese and bagels and some other items. When the nova was weighed, it was on 3 sheets of oil soaked paper, and no deduction was made for the paper. When I questioned, I got a look. At more than $40/lb, it does make a difference. When I went to pay, I had coupon for 2 free bagels with 6, and 10% off from the local PTO discount card. Obviously the discount card was worth more, but the woman who manages the place told me that only one of the discounts could apply. On a $40 order, they couldn't throw in 2 free bagels??? read more

The bagels stay fresh for a at least two days, so you should feel comfortable with buying a dozen for the weekend. They have a lot of fresh options like sliced fruit, homemade salads, deli meats and hot soups. There are also a bevy of hot food options as well. Their menu board is easy to navigate and pricing is right for the area. Seating is appropriate and they even offer a restroom for customers. They have an above average selection of beverages and they cater. Parking will always be a problem but there are municipal lots close by. During inclement weather navigating through the parking lot to the store may prove treacherous. Tread lightly... read more

Service stinks. Bagels are okay but overpriced. I've seen a lot of flies around the bagel shelf when I went to the store. They handle money and food with the plastic gloves on...smart... read more

Very good bagels, but the kids working there have over charged several times 2 eggs o. A bagel with bacon and cheese was charged 4.39 .60 1. Please learn how to charge properly I also asked for 4 whole wheat mini bagels, u was give plain bagels. Need some supervision here read more

Favorite Bagel Shop in Bergen County, Bar None! Their flagels are pretty tasty too! The line in the mornings, especially weekends indicates how popular this shop is, and I grew up on Cresskill's Bagels. My usual is any variety of their everything bagel/flagel, a Chocolate Raspberry Coffee, and something cold to drink. They have enlarged the shop, placed flatscreen tv's and generous seating for a morning sitdown. The staff has always been top notch, occasionally someone will have an off day, but not in a I won't come back ever experience. They keep the line moving as fast as the run through the orders. You can pay with cash or plastic. Their Tuna-Salad Bagel Sandwich is another favorite, although you will probably have to share it, UNLESS you are starving. It's definitely a kid-friendly place. The parking is on the street, and sometimes that's the biggest obstacle, waiting for a spot to open up while double parking, or looping around. I recommend this place, and if you don't mind the lines, the sometime parking insanity, their bagels are worth it! read more

I would give them five stars, but its so popular that there is always a line.

So far the best bagels I've found in the area; the everything could use a more generous hand with the toppings but the bagel itself had that perfect balance of chewy and crispy. Sundried tomato cream cheese was perfect and I want to come back just to try the bacon/cheddar cream cheese! read more

Went for a long bike ride and stopped near the end to have a sandwich. Asian manager was rude and made it seem like we didnt pay. Had to wait 20 minutes to get a water bottle. Sandwich was decent. Service awful read more

Ahhh the bagel store from my youth. I remember when bagels were 40 cents each. Now they are a dollar (still pretty reasonable). These are bagels they way they should be. You can't see day light through the hole in the center. They are soft on the inside and usually crispy on the outside. There is usually but not always a good level of toppings on the bagel, there is nothing worse than ordering an everything bagel and only having a few lone pieces of salt speckled on top. They also have plenty of other bagel store standard fare. They make good bacon egg and cheese bagels, have muffins that are pretty good. The service is usually pretty good too. They are fast and courteous, even at 9 am on a Saturday when there is always a line. I wish they would do a better job to anticipate the bagels that will sell fast. Just this weekend I went in and they said they were out of everything bagels at 10 AM on a Saturday. C'mon guys you know that those are going to be popular, how can you not be prepared for the demand? read more

The best whole wheat everything flagels around. Their coffee is....meh....but they make fresh juice so I don't care if I miss my coffee. They always have tons of people working behind the counter so the line moves. They also have an excellent salad bar and make awesome chopped salads with your choice of many toppings and dressings. Parking in town on the weekends can be hard sometimes...but I usually sneak into the bank parking lot in the back. read more

Terrible service- super slow! 6 employees 3 costumes (I was the third) and still waited 5 minutes? Bagels were cold and somewhat hard- more like what you'd find at a grocery store than a fresh made bagel store. Ordered 1lb of strawberry cream cheese at $7.59 and it's basically food coloring and cream cheese. Awful. Never going back here again! Save your money and time and go to the next bagel store. read more

Almost always gets my order wrong. Today I ordered egg and sausage sandwich on a plain bagel and they gave it to me on a raisin bagel. Who eats an egg sandwich on a raisin bagel! The wait is ridiculous. I realize it's prepared to ordered but still. And the register area is chaotic. They need a system to order and pay. Oh and don't get me started on the over six dollar egg and bacon sandwich that literally had one slice of bacon. Over priced and slow! Bad combination. read more

Some of the worst attitude and service ever, which has gotten worse over the years. I have been coming here for 30 years, but it is DEFINITELY time to find a new place. read more

I ordered online for bagels. I was told to be there by 8:25, I got there at 8:45 and the order wasn't on the counter. I asked the guy behind the counter if they were ready, he said to me that they were busy and I would have to wait. Isn't that the reason for ordering online so you don't have to be inside during this time. He then told me to come back later. Eventually a woman came over and got my 5 bagels for me. I've had it with this store, so incredibly rude for no reason. Started going to Griddle This, always greeted with a smile and a see you next time thanks for coming in. read more

No one behind the counter understands English. I had to repeat my order several times just for a small, decaf coffee with milk that tasted terrible. This is not the first time they did not understand my order. Another time they wanted to charge me when I asked for a plastic cup for a bottled beverage I had purchased along with some sandwiches. The owner is extremely rude and acts as if he's doing you a favor. I'm never going back. Do not give this place your business! read more

I have been here about 6 times. Food is always pretty good. Last 2 visits I had the same server. Did not get his name but he works the front, was tall and a gold chain. 1st of the 2 visits I ordered 2 bagels with cream cheese and lox. I had initially asked for light cream cheese so I thought that may be misleading. I realized this as he was still cutting the bagels. I got his attention and told him I meant 'low-fat' cream cheese. He shook his head in annoyance. I let it go as I feel anyone can be having a bad day. Visited again today. Long line, then it was my turn and I asked for 8 bagels with lo-fat cream cheese. 4 sesame and 4 cinnamon raison. He asked me if I wanted cream cheese on just 1, and I politely said no, on all 8 please. He again shook his head side to side, as though I was doing something wrong. Even the gentleman behind me shrugged his shoulders at me in surprise when I looked at him. Again, good food, and the other counter servers have never been anything but completely polite and helpful. Bob read more

My family has been coming to this place for years to get their bagels. Best bagels around and service is pretty quick. My only qualm is the customer service!!! The people who work there are rude and unfriendly. The bagels are great but if I could be greeted with a smile and a warm personality, I'd be a much happier gal eating my bagel on a Sunday morning. read more

I never had any problem with this bagel store before. The servers were always nice and courteous. But, ever since the pandemic, or maybe because I get there when they open; there is this guy who was very obnoxious. Today, I went in to buy two dozens of bagels. With a nasty tone, I was told I have to order in advance if I am buying a lot. I could have left, but because this is one of the few bagel places that sell flagels; I decided to get three bagels and a flagel. I asked the man to toast it. When I told him to toast the other bagels, he complained that I was giving him trouble. a customer who is just asking him to toast the bagel is giving him trouble. Then when I said that he doesn't have to give me an attitude , he offensively told me I don't have to buy the bagels he prepared. I responded by saying: I am not that kind of a customer. I ordered and I will pay for it. What an attitude! read more

Yes, I LOVE the bagels, most of the employees, and their food. What I don't love is being charged whatever THEY want, DESPITE what is written on their price list above the register. It was upsetting to watch the tall man behind the counter STILL not taking responsibility for a simple error. INSTEAD he decided to tell a woman to not speak so loud (even though only 3 patrons were inside), and then explain in a roundabout way that her item was under a different category, and the kicker, the charged price was even MORE than what he pointed to! The manager should've just quietly apologized and given her the change. By the time it was all said and done, 3 OBNOXIOUS men customers decided to have a demeaning conversation about HER, after she had left. Sad part is SHE was right, the employee doesn't know HOW to run a pleasant business. p.s. After reading the past reviews, I have to agree with ALL of them, the ladies are nice, BUT geez some of the fellas that are employed NEED some help with social skills, the frowning, the non-existing eye contact, yes, the moustached man especially. If these guys are SO miserable, get a job without any customer contact. - read more

Great selection of bagel but they will ALWAYS mix up your order. They never toast bagels when asked. If ordering bacon, egg, and cheese, you might get the cheese. But if you get the cheese, they will forget to add the bacon. They have NEVEr ever gotten the order correctly. Even if they write it down. Today was a new low, they gave me the incorrect change. Instead of $10 back, they tried passing me a $5. In addition, do any of these workers ever smile? The light skin gentlemen with the occasional facial hair/beard, he is the grumpiest of them all. How does this place stay in business? Where is the manager? Smh read more

Amazing fresh bagels!!! Cresskill bagels have been a staple in my life for years and I would never go anywhere else.

Horrible customer service. Refused to serve because it was "too early" even when it was over an hour they were open and they were very rude.

I had the most heart breaking experience at this store today. An older woman was paying for her tuna salad and she was 41 cents short. The cashier was giving her a hard time and she offered to take some of the tuna salad out since she couldn't pay for it all and he was actually going to go and take some of her tuna salad out over 41 cents?! Terrible customer service. So glad I was there to help this woman out. read more

The bagels are great and tuna salad is always fresh . Definitely one of the best I the area wen the bagels are hot in morning caffe it's ok read more

As a regular customer, if you're the type that enjoys going to a bagel store, never being greeted "hello," "goodbye," "thank you," or "you're welcome" this is the place for you. Their bagels are subpar and not nearly worth helping support a business with a staff that is as unpleasant as ever. Week after week I walk in to see a clerk, likely the manager (or owners son) in his late 30's with a belly and goatee. He's the worst. And after today's encounter I drew the line where I can gladly say they have lost my business permanently. They handed me the wrong bagel during payment. When I got home and noticed I drove back to exchange for the correct order. Mr. Goatee with belly's response after I explained their mistake..."okay, $2.74" being that I was charged marginally less for the incorrect order. When I questioned whether the extra $2 bucks would help keep their lights on, he turns his back and walked away to get his mommy. Mrs. Owner comes to greet me. I explained her son was sabotaging her business. Then Mr. Goatee begins to raise his voice to me explaining that the mistaken bagel exchange wasn't his fault. So clueless about what customer service is he misses the entire reason for my disgust. Mrs. Owner graciously offered to credit me back my $2. I told her to keep it and to keep her son in the kitchen behind closed doors, preferably with a hair net on his face to cover his grubby looking un-showered facial hair. read more

The bagels are the only good thing about this place-if and when they remember to toast them, or give them to you as you ordered. I have to say, I never go out of my way to write a bad review but this staff has certainly earned it. Listless, humorless, inept are just a few words I would use to describe every single experience I have at this place. They manage to mix up the simplest orders and over complicate anything else. The bagels themselves haven't done anything wrong, I feel bad for them. They are fine. However, after today I will most certainly not give these people any more of my money. Does customer service mean anything anymore? read more

Being a big fan of Toast in Tenafly, I found out they were also affiliated with Cresskill Bagels. Best flagels ever!!! Super clean and they let you sample the spreads so you have no regrets on your order. Cranberry Chicken Salad is my fave!! I just wish they would deliver. read more

Also bagel store from my youth (Alex!). I remember coming here at 6 AM on Saturday mornings getting a lox bagel, eating half of it on my way to x-country meet and the other half after the race (as my reward). Coming back now, the bagels are a slight more expensive to keep up with inflation, the store is renovated and expanded, but the owners I think may still be the same? (at least the lady behind the counter looks familiar). I wish they had more toppings (scallion tofu for example), but I have no complaints about the bagels themselves, always light and fluffy. read more

Customer service is not good. People are COLD and DRY. But I went to a couple of times because it was close from me. One day I ordered coffee with cream, and they said they didn't have cream. REALLY. That doesn't make sense for a bagel shop. I go to a bagel shop in Tenafly or Closter. read more

The thing I love the most about this place is when I order a taylor ham, egg and cheese on a hard roll..they answer with the correct response "salt, pepper, ketchup?". I lived in Cresskill for 10 years and its the best breakfast sandwich ever that only a New Jerseyian a make right! Love them here best..a great hard roll. I am visiting the area now and so far have eaten two of these delightfully tasty sandwiches, expecting a third tomorrow. They have nothing even near to the flavor in Geneva so I have to get them in while I can! read more

Best Bagels in the area! Try out their flagels if you get a chance!

First off, they don't have curbside pick up. You still have to go inside this business to pick up your "curbside order". Second, they are not practicing proper social distancing in the store. Too many people were inside at once while I had to go inside to get my order. These bagels are not that impressive and I've been to other bagel stores that serve more meat on their sandwiches for the same price or less. Service, not so great. We ordered bagel sandwiches to be picked up for brunch on Mother's Day and I was at the store at the pick up time. When I realized my order wasn't ready, I also noticed they messed up another lady picking up her order and gave her something complimentary so I gave them a few extra minutes to get it together. I get it, mistakes happen. After waiting for 10 minutes, an employee finally acknowledged me and asked for my name and what was my order. I pull up my receipt that I paid for online and the man says when they're busy sometimes all receipts don't print out so they never made mine, but he'll have it ready in 5 minutes. I go outside and wait in my car for 7-8 minutes because I don't want to wait any longer than I have to in a shop full of people during a pandemic. When I come inside, still no sandwiches and I wait another few minutes. When they finally give me my sandwiches after this whole ordeal taking over 20 minutes, I was very upset that not one employee, out of the several behind the counter, had apologized once to me. I don't want to pull the race card, but maybe if I was a different race, like the lady before me who's order was also messed up (and also received a nice apology and free goods), maybe then would I have at the very least gotten an apology. A little customer service and all would have been forgiven and maybe I'd even come back, but never again. I rather drive a town over and get quality bagels instead at a shop where safe social distancing is practiced. read more

When we left easy access to Ronnie's in Hillsdale (we moved) I thought our days of bagels-that-your-office-swooned-over were done. But not so. Cresskill is as good as Ronnie's. So much so that i suspect they are part of the same restaurant group? Suspiciously similar in design, selection and quality. Hmmmmmmmm. I mean MMMMMMmmmmmmmm read more