I came in for lunch on a Thursday afternoon and was treated terribly. My friend was completely ignored when he wanted to order. When asked if he could place his order he was treated very rudely. I wanted to buy toast to go with my tuna salad and everything I asked for seemed like a problem. I was stared at as I was eating like I wasn't wanted there. I was charged extra for everything and ended up paying nearly $17 for a salad and a drink. I will never come back here and I don't recommend anyone else to come here either! read more

I'm not sure why they have such bad reviews.. The bagels here are amazing and everyone I know loves it here. Get their BEC- it's sooo good! So is their iced coffee. read more

What possessed me to come back here ? God knows ! I I ordered a tuna wrap was small soggy as hell . 90% wilted lettuce . Worst part was that it was wrapped in foil and put in a paper bag by the time I got home the rainbow bagel that was in the same bag was covered in tuna juice . I had to chuck both . read more

A few of us at work decided to order from here. Looked up their menu online and found it on their own website. We selected a few things, wraps and sandwiches, and someone went to go pick them up. Well turns out that wraps on their website priced at $5.99 were really $7.99. They just haven't updated their own menu even though prices have changed significantly. The wrap I had was decent, might have been 3 stars at $5.99, but really not worth it at $7.99. That on top of the fact their website was so outdated and they didn't cut a break on the prices due to their own omission, 1 star. Food is average, misleading website due to laziness=1 star. read more

I'm genuinely pissed off right now. Took me and my friends 30 minutes to get 3 damn bagels. the lady there messed up one of my friends orders so we waited another 10 minutes. I get in the car to eat my bagel because we're already late to work, i asked for a taylor ham egg and cheese and i got a bacon egg and cheese which i don't eat. second time here and my experience has been fckin horrible. takes 20 min to take an order and while i'm standing there waiting for the food we pay after when all that time is going by. never coming back here again i'm just tryna eat before my 14 hour shift read more

It's one of my favorite breakfast and lunch stops in the area, I always make sure to pass by it. Nova and White fish salad is out of this world, salads, soup, ready made sandwiches . FRESH IS THE KEY, I can always tell, the good thing about it once you have anything on a bagel you are good to go for hours, always very busy means waiting a bit not much though. it's absolutely worth it. helpful staff and clean all around, what else can you ask for. read more

Creskill hot bagels is a great spot for a quick date or quick take out order on your lunch break from school or work . I would recommend the chicken Caesar wrap or Atlantic City wrap . The place is clean and the service is outstanding. read more

I stop by there every morning on my way to work, really one of the best Bagels in the area, they do carry a lot of other things, Salads and fresh juice. Fast service and great taste. read more

hitting myself for giving this place another chance. i ordered egg whites on a plain bagel and i waited over 10 minutes for it. after seeing many orders come out after mine should have, i asked them the status of my order. they looked at me weird and told me i must have "not ordered it" after i actually paid for it. almost 5 minutes later i get my bagel and they gave me attitude the entire time. read more

Cresskill Bagels will steal from you. Watch out. Cresskill Bagels routinely tries to overcharge you & charge you for items you did not order. As other reviews say, their prices often don't add up, and they'll play stupid when you call them on it. Too bad there are no competitors in Cresskill. I am seriously considering reporting them to the attorney general and better business bureau as i see this happen time and time again. Do not recommend. read more

I ate there three times in the past year. Each time the price was different, almost random price for a chicken sandwich -- depending on who serves you; and similarly the amount of chicken they have put changed dramatically between the more "generous" employees and the "stingy" employees. In all occasions, I found the food to be mediocre; and each time they made at least one mistake in my order (I asked for Flat Bagel, they prepared it with regular bagel; I asked for Toasted bagel, they forgot to toast). Expensive prices. read more

They are the worst, I just left there 15 minutes ago. It cost me 8.50 for 3 French toast bagels and 3 poppy seed I don't know what the bagels were bit they weren't French toast. They were all dough with no taste except some brown sugar on one side What a rip off this place is, I will not be stupid and go back I hit the one star by accident. It deserves nothing. No rating it is just horrible read more

My go to spot in the morning on my way to work. Bagels are great especially with scallion cream cheese. The pricey. Very pricey. 0.60 cents to add lettuce, another 0.60 to add tomato and another to add onion to my sandwich. If that was on a croissant, forget about it! It's good food and given the location the prices make sense. Dumont hot bagels is still better. read more

Cresskill hot bagels probably has some of the best bagels I have ever had... And that includes the city. I don't know if they still have the same muffins but, they had THE BEST blueberry muffins in the world. I use to get one everyday after school and i always looked forward to it. Since the expansion, the shop has lost some of its charm but, the product is still top notch. read more

I'm a bit of a NYC snob when it comes to good food. In fact I'll usually travel to Fairway Market in Manhattan for really good Smoked salmon. Anyway, since I found cresskill bagel, I'm ok to stay in NJ. Excellent quality food read more

Every time I've come here, not only does the service completely suck but so does the food. Apparently their grill closes at 5 but at 415 they refuse to use it to make scrambled eggs for a sandwich? Inexcusable. On all occasions I've unfortunately visited this location, the coffee orders always get fucked up. And the milk in my latest coffee is most definitely sour. If I could give this place - 5 rating I would. It does not deserve to be open. The owner was simply like "no. No grill." Wtf? Don't tell a customer it's open till 5 then say I'm not doing it. Terrible business. Food is gross and I tried something different every time. Just a disappointing experience every time. Never come. Also, I found tons of egg shells in my egg salad. Absolutely ridiculous. Obviously the owner and staff don't care about the customers. read more

I've given this place multiple chances and I'm always left disappointed. I've never had them get my order correct, very slow service too. Their sister store in Dumont is slightly better but not by much. read more

I usually go to this bagel store to grab a bite in the morning and most of the time I'm satisfied for what I pay for. However, after getting a bagel from them recently and giving it to my girlfriend, she let me know she had found a piece of glass in her olive cream cheese bagel. After experiencing something like this I will never go back again. read more

Best bagel store in the area. Busy but they serve you promptly. The bagels are fresh and there is always a good selection. Love the rainbow bagels and the flagels. Friendly and helpful staff. read more

Always a great experience. Clean store. Fast service And the freshest salads. The bagels are made the right old fashioned way if u know what I mean. read more

The best bagel store in this area: great food, wonderful help -- a pleasure for us to start each day. Joe Lepore

As a customer that has tried many bagel stores, the bagels here are definitely below average. Despite this, I sometimes find myself purchasing food here because of its convenient location. Another plus is the friendly staff. I give this place 2 stars because of the below average bagels as well as the price. I was charged $5.83 for a bacon egg and cheese sandwich. Thats right, $5.83! I asked the staff if they raised the price but they replied with a simple "not really." If you want to pay close to $6 for a subpar breakfast sandwich then this is your place. If not, make food at home or take a short drive to Celebrity Bagel in Tenafly. They have the best bagels in the area for sure and they dont charge $6 for a breakfast sandwich. I guess Cresskill bagel is only for the wealthy celebrities that live in the area, but for hardworking middle class Americans, it is not the place. read more

Great place for morning bagels and coffee. Love their salads and the choice of cream cheeses.

The bagels are tasty but I always feel here questioning the price I paid and the nonexistent customer service. I think they are pretty busy so I know there's not much time for niceties and that's ok. I ordered the amazing flagel sandwich advertised in window but couldn't find a price anywhere. The sandwich is a flagel with cheese, lox, onion and cherry peppers). It's very good but I was HUGELY surprised to be charged $13 for it. It seems weird that a full bagel sandwich costs over $10. A similar sandwich with lox in The Financial District where I work is $10 and I thought that was pretty expensive. Sad to say I never noticed the price of these bites because I usually buy a bunch of other things and never get an itemized receipt. I also asked them to make me a new one since I was buying a whole one and got offered the premade ones that were already cut up. The food is good but the lack of clear pricing on the special and so so service means I probably wont be visiting anymore. Note I have been here often in the last few months and always got the kind of service, so this isn't a biased one visit review. read more

Bagels and food are very good. Muffins etc as well. Problem is the service. I used to get breakfast for the family every weekend but for almost 8months the food was wrong when I came home. The problem is too many new faces. There's about 3-4 employees with long time experience who are great. read more

Out of any bagel shop I've been to, this place has the worst service. The man who works here regularly, always looks like he is in a horrible mood, and usually I put up with it but today he was incredibly rude to me. I ordered a bagel and then I decided later on that I wanted to also have a coffee and I asked and he snapped back at me, "I asked you earlier if you wanted anything else!" Unnecessarily rude and almost like he didn't want to do his job. The bagels here are overpriced for what you get and the fillings are incredibly overpriced. I observed that they have some people here who come regularly and seem to get additional things for free or not getting charged or being told that it is included. I have never gotten any of these services even though I come regularly and I don't get these tiny macaroni salads that they seem to love to pass out to some of the women who come into the store. Several times I've ordered toasted bagels that I see later are completely burnt to a crisp. The bagel shops in Tenafly are much better and nicer to their customers. I sometimes came here due to convenience but after this recent encounter, I'm kicking myself for spending so much money only to be treated rudely, and for a mediocre bagel, at that! read more

This bagel shop has always had decent food. Not great, not terrible, but decent. However, the service of one particular worker there is terrible. He is always rude, hostile, dramatic, and aggressive. On one occasion our friend greeted the employee very kindly and wished him a good day. He didn't reply and had an angry attitude towards her. On another occasion I was paying for a sandwich with a card but realized there was a 10$ minimum. After realizing, i told him i would pay for my friends sandwich also (she already ordered and was next in line). He sighed/grunted loudly, rolled his eyes,and threw the plastic bag with my sandwich on the counter and walked away. I was utterly confused by this hostile response, since i was very kind. After that experience I will never return and neither will my friend. I don't recommend unless you can get past the shitty attitude. I only give one star because the food is average. read more

In today's day and age where almost everyone is using plastic to pay for almost everything you think this business would be smart and not charge an extra $1 to process a credit card order. Now I get that they are a small business and I 100% support all the local small businesses in the area and usually pay cash but today I didn't have it! This is the first time I have ever experienced such a thing, an extra $1! My order was a reasonable amount $8, I wasn't asking to charge $2 worth of food.Two customers had the same experience at the same time and said they wouldn't be back. Do they think the credit card company fees are hurting their business or their unethical business practices? I have seen minimum order amounts which is fair like $5 -$10 dollars and I am fine throwing in another item to get there but to have the gall to charge a $1 is just poor business practice. Listen the dollar charge doesn't hurt me but it does add up over time and it just angers potential customers. I feel badly for the employees who have to deal with the backlash at the counter and who were embarrassed with this policy as well. Good luck with that policy! read more