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Crepes n Cafe

5.0 (1 review)

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15 years ago

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Cactus Cafe - Carne Asada Fries and Fish Tacos

Cactus Cafe

3.4(8 reviews)
1.1 mi

Really nice waitress and decent food. Order the Carne Asada fries. Fish tacos were nothing to write…read morehome about.

We were excited to try this restaurant. Cactus cafe offers steaks and nice options. It didn't take…read morelong to lose the excitement. We were checking out the park in hopes of moving to Yuma but this left a bad taste, both literally and figuratively. We were greeted at the door and shown to a table when the server/hostess came back from the dining room. Service was great. Our server was very friendly and efficient. I never had to ask about refills. Great service was 4 1/2 stars. The food and manager was the problem. We ordered the Clam chowder was cool. Hubs chose the Fish and Chips which was the Friday 'special' although no discount or anything special. The Fish were good but fries were cold. They make some ahead instead of cooking as they go and keeping the fries hot and fresh. Ridiculous. Fries are not good cold. We explained that to the server. She must be instructed to get the manager because she said she would get the manager. Not good. They took it off the bill. Big deal since they took it back. The Manager argues that it was not cold. He didn't feel it or taste it but made the final determination that they were hot. He was rude and condescending and not helpful at all. He brought back out a chowder that wasn't hot again and probably the same cold French fries. He didn't address our problem at all. After he left, as woman who lives at the park came by the table and said that this happens a lot and that she worked for many years managing a big restaurant that he needs to learn customer service. My meal had a bright spot. The Chicken fried steak was excellent but my potatoes were barely warm, too. The asparagus was good, too! The manager brought out potatoes again but they were the same as before. I don't think the manager understands that when a customer is so disappointed with a food that they return it, when it comes back out, it must be fixed big time. In this case, piping hot. Ridiculous, to send out the same bad food. I think the manager believes that the customers are a captured audience-that they will eat there because they live there. That is disrespectful to those that pay to live there. There are many complaints, so hopefully the owner will rectify this situation soon.

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Cactus Cafe
Cactus Cafe
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Crepes n Cafe - desserts - Updated May 2026

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