We recently received a notice from the water company that we had a leak, and honestly, we had no…read moreidea where to start or how to handle it. We ended up getting estimates from three different plumbers, and I Need a Plumber Now immediately stood out, they just had the best vibe from the start. They were professional, quick to respond, and took the time to clearly explain everything. They provided detailed information about the work, walked us through both best- and worst-case scenarios, and made sure we felt comfortable every step of the way. Ryan was especially amazing, super professional, responsive, and easy to work with. On top of that, they were able to get everything done in just one day, which was such a relief. I Need a Plumber Now definitely has a customer for life. I would recommend them 10/10!

Highly Recommend Ryan from "I Need a Plumber Now!" After…read moreputting in a request on Yelp, "I Need a Plumber Now!" was incredibly quick to respond--and Ryan actually arrived before several other plumbing companies even replied. Once Ryan arrived, he was extremely helpful and clearly determined to resolve the slow drain in our kitchen. He walked us through a few possible approaches and immediately got to work. After some diligent effort using a drain snake followed by his high‑powered water flushing equipment, the clog was finally cleared. Ryan also took the time to leave us with helpful tips on how to prevent future buildup, especially regarding cooking oils that had hardened inside the pipes. That extra guidance was much appreciated. Beyond his technical skills, Ryan was personable, friendly, and professional. In this day and age, it can feel worrisome inviting someone into your home--but Ryan is someone I'd gladly invite back for a cookout anytime. Overall, the service was fast, efficient, straight to the point, and fairly priced compared to the competition. I highly recommend Ryan and "I Need a Plumber Now!" Thank you, Ryan, for your hard work!

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

I had an exterior hose bib that I needed to replace due a leak at the handle. The fixture was…read moretight against the wall, and I could not get a wrench behind it so as to use 2 wrenches to avoid damaging the pipe connecting to the fixture. Jason came out and was able to solve the problem and then refused to charge for it. He wouldn't even accept money for his time and transportation with gas now over $6.00. This was a level of honesty and customer service is above and beyond anything I've previously experienced. They have won me as a return customer should I need work on some future plumbing issue.

so far, really professional company. Waiting on inspection.. Thats out of our control...The…read moreDirectional Digging is awesome. Totally recommend this company. Totally.

Friday June 5th, 2026, a toilet in the basement of our home on Mercer Island started to overflow…read more The City Utilities Department within less than an hour determined with a camera probe that invasive roots into the sewer line on my property was the cause of the overflow. I contacted Ars Rescue Rooter Company, picked from the Internet, who early the following morning, Saturday made a thorough camera inspection and temporary clearing of the obstructions at an amazingly low cost. The inspection by Dennis, the company foreman, confirmed that the 1947 asbestos-cement sewage pipe leading to the city system was very susceptible to further root invasion and potential collapse because of age and old material. I was shown in detail on a monitor the shortcomings of the system which furthermore was lacking a code required clean out. We agreed that the Ars Rescue Rooter should return the following Monday, which gave me time to research pricing for various procedures, including application of new plastic lining to prevent any further root obstructions and to prevent a very likely collapse of parts of the four-inch diameter and almost 80-year-old cement-based sewer line. Monday morning Dennis, Joseph and Marcio began the excavation necessary for installation of a two-way clean out and high-pressure jet clean-out of all the roots. Despite the difficult access to the work site, the entire time, all in the group displayed a kind, upbeat and effective posture leading to quality and outstanding workmanship which made my situation considerably less stressful and very much appreciated. Having done my research, the price negotiation was easy and very satisfactory for the only sensible approach of jet cleaning, hot water cleaning and plastic lining and hard packing of the soil to return the topography to its clean and almost original appearance. The entire process and meticulous detailed follow up, including informing me systematically of time and stages, were exemplary and admirable which make it a pleasure to sincerely recommend Ars Rescue Rooter, with especially this outstanding crew, to any homeowner or company which find themselves in this highly stressful and fast action demanding situation. Lars M

Got charged over $1000 for just coming on site to diagnose the clog problem. Provided a quote for…read morealmost 10K stating they will attempt to resolve the issue. and no actual services was provided for the initial visit charge

Very happy with installation. Brandon communicated ahead of time when he would arrive. He arrived…read moreat that time and quickly disconnected the water heater being replaced and installed the new Bradford White unit. We had a very minimal downtime for access to hot water. The installation looks great. Thank you.

I contacted Brandon from water heater doctor via yelp projects. My water heater suddenly stopped…read moreheating water. He was super quick and detailed in his responses. He share couple quotes for repairing or alternatively replacing my existing electric water heater and patiently explained the quote breakdown and work required. His quotes were the most reasonable of all people I requested from. I ultimately decided to try and DIY the fix - replacing the thermostat and heating element myself. Brandon went the extra mile and helped me iron out details like where to get specific parts from and was available to jump on a call and walk me through the repair. That level of support was so unexpected and so reassuring. His advice was critical since the parts I was looking at home depot weren't really compatible. Thanks Brandon and water heater doctor. If my repair doesn't hold and I need replacement for sure I will go with them. Highly recommend.

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

I had an issue with a gas leak in the fireplace so I scheduled servicing the fireplace as well as…read morethe HVAC system. I was quickly scheduled and the tech arrived on time, took care of the issue.i was provided pictures of the work, and a report. I found out shortly after there is a 90 day. Warranty on the service - which is great in case I have any recurring issues. Price is a bit on the higher side but I knew that before scheduling the appointment.

Joseph (Joey) came out to inspect our unit and give us a secondary quote to fix our outside unit…read more The first company said we needed to repair the system which would cost between $7k-$11k. Joey immediately found the issue (breaker) and the system came right on. He didn't even charge me for the quote! Harts Services just received a lifetime client with me. VERY IMPRESSED!

Please don't waste your time with this company. They don't follow through on showing up and then…read moreblame you for it. They seem like a scam not worth your time. Go elsewhere plenty of great companies out there that will show up and not have you waste your day waiting for them.