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Creekstone Inn

3.2 (73 reviews)
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Elevator roof
Gino S.

8.8 rating, No way. the building was old and broken down. The front door was stuck, the walls were marked up. The curtains had holes in them. The towels were like sand paper. Find other places to stay.

No way this is 8.7. Room was ok. But they don't say there are two buildings and you have to drive to get breakfast in another building, had to park across the street because the lot was full. and the parking garage isnt in building we stayed in. the breakfast is advertised as buffet and it's cafeteria style with only three items. Make your own pancakes, yogurt and some fruit. Misleading advertisement. Disappointing, just be honest with us. We come to pigeon forge three to four times a year try to stay in different spots. This won't be one we come back to.

Deluxe Room River View
Missy S.

Right off the top, if you are a family of 4 looking for a reasonably-priced place to stay near the national park or Dollywood, I think this is a very solid choice. I would call this above average. we found it conveniently located, not only to those two places, but as far as access to food and entertainment. We stayed in a "Deluxe Room with River View" in what I think is the old building, on the 3rd floor. There was an elevator which worked fine and luggage carts which we appreciated. The parking was a little bit tight but we always found a space, even late at night. Remember that this one is located across the creek from what I guess is the main building, but we had no problems navigating to the lobby for breakfast (which was just OK) by taking a five minute walk . It was clean, spacious, and had most everything we would need. It would've been nice to have a small table on the outside patio, and a small table inside the room, but we were fine without those. The front desk check was easy, and the people were extremely nice and accommodating. I absolutely loved being by the creek, and though we didn't get a chance to take advantage of it, I love that you can use the hotel's inner tubes for free to have fun on the creek. All in all, not glamorous, but very serviceable for our needs and we would stay again.

Heron, view from balcony
Jen R.

This place has lost its vibe. They replaced the furniture with huge pieces and the rooms feels cramped and claustrophobic. The last stay was our last and we have been staying elsewhere. I miss the kitschy feel that it had, older but neat and clean. Now, it feels more tacky and uncomfortable. I will miss it since we stayed here so many times over the years.

View from our room.
Lisa A.

Overall we really liked this hotel. It is very much a mountain resort. The rooms were clean, and the staff was extremely friendly. There were a couple little issues with the room, such as the coffee maker not working, but I'm sure they would have replaced if we had asked. The breakfast was nice. The new of the river was fantastic. My son had a great time swimming and tubing in the river - just bring good water shoes.

Notice on door if you keep your do not disturb on your door all day
Shawn C.

Pleasant staff and fairly quick check in and out. The room was nothing like I expected , my fault. I looked at so many hotels I didn't pay attention to the room set up which we hated. The bed closest to the balcony doesn't get much of the air conditioning while those by the front door freeze. The water pressure is A LOT and the force splashes water everywhere from the sink that's in the middle of the room. The carpeted floor has dips and groves in the flooring underneath which is odd. The shower sprays SO HARD that even while in the shower and the curtain closed the water sprayed all over the door and floor. Barely any room in the bathroom to turn around in. Definitely not a room to share with others when you need to privately change clothes unless you want to stand in the tub. Exhaust fan in bathroom- really is pointless. Doesn't do squat. And the fear of the toilet over flowing with every flush was stressful. SO MUCH WATER per flush. WOW. ALSO if you're there for just a couple days and don't need housekeeping they places notice on your door saying they will inspect your room if housekeeping can't come in after 24 hours. Never experienced that before. We didn't use the safe so no opinion on that. We enjoyed the balcony and watching the ducks and geese. Went floating a little bit, WEAR swim shoes and be careful it's super slippery. Go down the little rapid forward facing or there's a risk you'll flip. We went down them twice and it was an exhausting activity. The curtains need replacing. One by the balcony doesn't block out the bright morning sun and the one by the door had small holes in it, it also needed to be bigger to properly cover the window. Breakfast: eggs were cooked ok with zero seasoning,sausage was good and had a little Peppery heat to it, potatoes were ok. Some were not done while others were soft. Biscuits - OH LORD- hard as a rock on the outside and really doughy in the center (HOW DOES ONE MANAGE THAT)?) gravy was thin and MEH. Of our 2 days we only got breakfast once so no idea if there are different items on other days. I think they had pancakes, I did see watery looking grits and oatmeal. But didn't look to see what else they had. elevator #1 always smelled amazing. Don't know what they put in there, but was really clean and smelled good. Housekeeping ladies were so nice and helpful even though there was a language barrier. The parking is so weird. Not full spaces and the lines were so weirdly places between the columns. My oversized conversion van had to take up an entire section between columns as I have a wheelchair lift on the right side and couldn't fit next to another car. We parked on very bottom for better parking. There are some brave pigeons outside if you're patient. Overall the place is pretty decent for the price and very clean. There are just some areas needing improvement. The beds were comfortable, when we sat on them there was a huge air bubble because of the plastic enclosed mattress. Lol

Jaime B.

My husband and I really enjoyed our stay. The view is beautiful and the sound of the creek is so relaxing. We appreciated the comfy rocking chairs on the balcony. While we felt it could use some minor updates, there was nothing major to point out overall. The room was very clean, the carpet appeared to be newer or very well maintained. The bed was actually one of the most comfortable beds I've slept on in a hotel, and the sheets were very soft. We didn't eat the breakfast provided, so I can't comment on that, but you do have to cross the street to the main office for breakfast. I can say the dining area looked very clean and organized. The front desk staff was friendly and helpful. We will definitely stay again, and recommend it to anyone looking for a more quiet and relaxed setting.

Queen bed room - 1517
V H.

Since my first review, Creekstone Inn has updated their rooms! Pros - Plenty of hot water and good water pressure - More space to use the bathroom - Very very clean looking, new paint/carpet/sheets/furniture - Empty outlets on both sides of the bed - The breakfast is delicious! Sausage, eggs, and potatoes are always available. - New AC unit! - Fridge & Microwave in all rooms and very clean - New balcony chairs Cons - Very very poor WiFi - Our room had several gnats flying around which was obnoxious - Hair was left in the shower drain - Very slow elevator. My husband has bad knees and during the busy times of the day it is virtually impossible to get the elevator. We waited 10+ full minutes and decided to take the stairs. If you need the elevator, make sure you get a lower level because it will take a lifetime to get to you on the upper levels. Overall a very good experience for the price.

Ana R.

I loved this place!!! Just got back home. We stayed there for 8 days (May11-18)with my hubby and had a great time. The guy at the front desk was very nice. We got a nice room with a great view of the creek. This hotel is close to a lot of attractions. They also have tubes available to use on the creek. Unfortunately we didn't get a chance to use them because we would leave really early and come back late. The breakfast was good. All the staff were nice and friendly. I enjoyed the stay, I would definitely return. We were in room 1228.:)

Tiny bathroom

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3 hours ago

No!No! This hotel is the pits. This hotel was built in 1947 and yes they are updating but it is still OLD!!!!!

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7 months ago

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10 months ago

The room is so humid and everything feels wet. So uncomfortable and not relaxing. If you want to enjoy your stay don't stay here

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Page 1 of 2

Ask the Community - Creekstone Inn

How far is the trolley stop from the second building?

The trolley stop is located at the exit of the hotel parking garage. There is a sign showing the location.

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Review Highlights - Creekstone Inn

The hotel is right on the Little Pigeon river so we got to see some wild life.

Mentioned in 2 reviews

Read more highlights

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If you love Christmas this is the place to stay! Well kept hotel and the staff are very friendly…read more The decor is beautiful and the pool is idyllic. Free breakfast, daily Santa meet and greets, Santa in concert a few nights a week and a beautiful pool, so much to enjoy and the holiday spirit is contagious.

Home2 Suites by Hilton Pigeon Forge - Meeting Room

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Margaritaville Island Hotel - Room

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Head to Gatlinburg and stay at the Margaritaville Resort…read more This hotel has seen better days. We had a basic room with two queens overlooking the creek. The bathroom had a vent with tons of rust, the paint was chipped all over the walls. Beat up and scuffed furniture. The patios were sad and depressing. The patio door was broken and did not lock. The view is "sad creek with creepy parking lot." The hotel also gives a complimentary margarita coupon to guests. We do not drink alcohol. When I went to the bar I asked the manager if we could trade it in for a non-alcoholic margarita or NA beer and they said no, only alcoholic margaritas. How ridiculous! Not even a freaking mocktail margarita! After staying at the Gatlinburg resort property this was a huge let down. We have since learned they are two different franchise owners. Suffice to say, we were going to stay two nights. We paid for two and after one night we left and booked a room at the Gatlinburg location instead. That's how bad it was.

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We stayed here the last time we visited Pigeon Forge. I would stay here again. We had a creek view…read moreroom with a fireplace. The room was very spacious and I loved the layout of the room! The hotel is older but very well maintained and off the beaten path so we really loved that. The hotel desk staff was very friendly as well. The only issue was there seemed to be many smokers staying there while we were there and they liked to congregate around the front entrance. So every time you came in, you were blasted with cigarettes. Otherwise, the stay was very enjoyable!

Tru by Hilton Pigeon Forge - Guest room amenity

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We stayed here for my birthday in late October. The check in staff should be fired. She couldn't…read morefind my reservation. I gave her my confirmation number and she said that my name was in there backwards. I am an Honors Member and I have the app so I didn't have to put my name... she never thanked me for being a Honors Member either. She never told me anything. I had to ask how we entered the hotel to access the room. Her little co worker thought it was cute to laugh at me as well. She couldn't even count! She kept saying that we were only there for 2 days! I finally said umm we are here Thursday, Friday, Saturday night that's 3 days. Hotel was clean. The rooms are kinda small and noisy! Our heater wouldn't come on and we had maintenance in and out of our room for over 30 minutes! We didn't hardly have any toilet paper because apparently they didn't put new rolls in our room and our soap, shampoo, conditioner and lotions were really low and empty when we left. The indoor pool was really small. We didn't use the outdoor pool but it is shared with another hotel which I found ridiculous because it is fairly small itself. The breakfast was really good though! I really enjoyed that part of the stay. Although I don't think I would stay here again because of the staff and how noisy the hotel was! It was really hard sleeping in.

We love this hotel! We have stayed here multiple times now while visiting Pigeon Forge…read more The hotel is clean! The pool is shared with the other Hilton next door which is both good and bad. It's a tad small to share in my opinion. The rooms are fairly specious. Breakfast options are okay... nothing special or amazing. Pretty sub-par. It is a perfect location in Pigeon Forge! Right across the street from The Island, about 5-10 minutes from Dollywood.

Creekstone Inn - hotels - Updated May 2026

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