Excellent "No BS" service. Ricardo is super responsive, honest, reasonably priced, and nearly best…read moreof all: on time -- and providing great communication all the way. This is the second time we've had him out to help us and at this point we wouldn't go anywhere else.

I have used them a couple of times for a full drain and clean, and will continue to use them in the…read morefuture. Ricardo is super responsive over text, and was able to accommodate my schedule changes!

I highly recommend Preferred Pool and Spa Repair! They showed up right on time, were extremely…read morefriendly, and did a great job. When a second leak appeared, they came back and fixed it at no charge, even taking time out of their busy schedule to help us. I'm truly impressed with their professionalism, honesty, and excellent customer service. I don't usually write reviews, but I wanted others to know what a great experience I had. Preferred Pool and Spa Repair went above and beyond, and I would absolutely call them again!

Terrible experience. I do not recommend this company…read more Before booking, I explained to Evan that our spa was leaking and the water level was dropping in both the spa and pool. He told me it was likely the check valve, required a $250 deposit, and said they would replace the part during the visit with the deposit applied toward the repair. When they arrived, they had no parts, spent only a few minutes looking at it without testing anything, and said they'd return later that day. They never came back. After I followed up, Evan was rude and said they couldn't repair the leak--based on the same information I had provided before the appointment. I paid the $250 in cash and received no repair, no testing, and no refund despite requesting one. I feel completely scammed out of $250.

I thought I could keep my pool clean myself by adding the products myself as a pool supply store…read morerecommended for 6 months. I failed, so I called Dave at Aqua Hero and asked him to help me rescue my pool. Dave showed up as promised, and upon arrival, he explained all the the steps needed to bring the pool back to life. It took Dave just days, and my pool is sparkling and ready to be used again. Thank you!!

Dave has been servicing our pool for a few years now. I found him on Yelp after my last pool guy…read morewent from awesome to awful. Dave is knowledgeable, reliable, and his rates are very reasonable (for this area). If you are looking for someone to take care of your pool, this is your guy!

Once again, Kari from Spa Works Repair provided outstanding service for my Meridian One hot tub…read morerepair on May 5, 2026. The lower control and main circuit board had failed, and Kari was incredibly responsive throughout the entire process. He communicated promptly before the parts arrived, kept me informed along the way, and quickly scheduled the repair once parts were available. Kari also worked directly with the distributor onsite to ensure the replacement circuit board was properly installed, configured, and functioning exactly as it should. His expertise and attention to detail gave me complete confidence that the repair was done right. This is just one of many occasions where Kari has delivered exceptional customer service and high-quality workmanship. He is knowledgeable, reliable, and genuinely committed to taking care of his customers. I highly recommend Spa Works Repair to anyone looking for honest, professional, and dependable hot tub service.

Prompt and efficient with accurate and reasonable quotation for work to be done. Honest assessment…read morebased on photos of the problem leak and happy to help provide instructions plus spare part if a similar leak were to occur with my 20-year-old spa. Friendly service. Highly recommended Kari for any spa work.

------ it only took css two days to come and fix my hot tub . my hot tub is the only thing i have…read morethat is truly a luxury, so when it doesn't work i miss it a lot ! their labor rate is very high so don't be surprised ! the parts are also way expensive . angela is the best employee . she really knows what's going on and doesn't waste your time . . . Big

Jose diagnosed and repaired the problem in a jiffy. Very impressed! Thanks for your fast…read moreefficient service

I had a wonderful experience working with these pool and spa services, but specifically Kyle. He…read moreresponded to my request immediately and squeezed me into the schedule last minute, which was so incredibly appreciated. Thank you again, Kyle! I will be coming back to this company for any spa needs I have in the future.

Kyle was great at repairing my hot tub leak. Good communication and quick to finish the job…read more I will call him again if needed. Lisa

A few months ago, I hired Aqua Pool to service my pool on a weekly basis. It was in bad condition…read moreat the time, and Peter did a wonderful and conscientious job of getting it back to looking pristine. He is extremely conscientious, helpful, and willing to do what he can his customers. I highly recommend his service. C. Nelson, Pleasanton.

Peter was responsive, friendly, and did an excellent job with my service. He communicated well and…read moreworked a long time to ensure I was completely satisfied. Highly recommend him and his company.

I contacted Balance Pool Care after my previous pool company left my pool looking like crap! There…read morewas sand or dirt coming from somewhere and we couldn't figure it out! After a lot of trouble shooting Alex found the issue, saved the day and made my pool sparkle like never before! So happy! Highly recommend

Alex came and gave me a very competitive bid to rehab a very old and dirty pool. His team spent two…read morefull days just cleaning and prepping the pool that hadn't been used in a very long time. They added new pool equipment and painted the pool and deck. Alex fixed a few cracks and ground down the uneven pool deck. The finished product looks like a brand new pool.

They cleaned my pool once from green to blue, good job on that but maintenance service was poor and…read moreincomplete. He added less chemicals and water went out of balance too quickly. I had to ask him to do things which should have been done without being said. Recently i asked him for a service to which he denied. Which pool company does that, in October? Nobody can't be that busy to deny service without any reason. Not professional at all.

I would give Kirk and Opulence Pool and Spa 10 stars if possible. I am new to pool ownership as we…read morejust moved into our house with a pool. It became clear pretty quickly that I needed professional help as my attempts to keep in blue and clear failed miserably. Even though Kirk doesn't regularly service Alameda, he agreed to come for a one-time consultation. He quoted me $400 in advance. However, when he got there, he immediately and voluntarily reduced the price to $300 because he said the pool was not in as bad a shape as I had said it was. Kirk wound up coming back three consecutive days in a row to get the pool to his standards. I kept asking him if I should pay him and he insisted that he would invoice me after the job was finished. After three days, the pool was blue, clear and sparkling. Thank you so much, Kirk.

Made an appointment with Roy to come out on March 18th in the morning to check out my backyard and…read morestart building a quote. He never called or showed up. Called him again and left him a voicemail. Called back and he said he would shoot me some texts with times he had available coming up. He never did. Really disappointed in the lack of communication and follow thru. Will continue to look else for a contractor to install a pool.

Roy installed a spa for us which he's maintained for multiple years. Roy is extremely solutions…read moreoriented and doesn't give up when there are issues with sometimes very complicated systems. Roy has great connections and resources available to him and will get the job done right.