Great massages, very clean, smells good!…read more The outside might look deceiving, as it is located in a shopping center, but it is a very well kept establishment. Friendly front Desk service and prices to keep you coming back!

A highly relaxing environment! The massage therapist was professional and provided excellent stress…read morerelief. The setting is tranquil and immaculate. Lost one star since they did not start the massage at the exact scheduled time; however, the massage session was fantastic.

I have no idea why it took me so long to start coming here for massages! I have lived in the area…read morefor over five years but just started my appointments here about a year ago. I was under the impression that they were more expensive than other places but once I began my membership I realized I was completely wrong. I automatically pay each month for a 60min massage and I can add additional massages at the membership rate if I get impatient and need another massage inbetween my regular appointments. I accidentally scheduled my appointment with Joe when I made my initial appointment and am so glad for that! He is amazing! When I say accidentally, I just mean that I intended to schedule with a female therapist but then selected an appointment time on Joe's schedule. They called me to confirm if that was okay and I just rolled with it. I have been seeing him at least once a month ever since. I have been getting massages since before I even had a license. Joe is the most consistent therapist I ever had. I prefer deep tissue massages and I get just that...for the entire 60 minutes unlike some massages where only here and there feels good. Joe is professional and always checks in before each session to determine if there are any specific spots he should focus on. Prior to leaving I always get my next appointment on the calendar. The customer service here is great. Because they are super small and don't always have someone at the desk, I typically have to leave a message when calling. I always receive a call back within the hour. I have had to call to reschedule an appointment or two and never had an issue. I highly recommend checking them out. If you are a deep tissue person, give Joe a try!

WOW, WOW! I must recommend Joseph. Prior to meeting him, I've went to 2 different massage parlors…read morealong with stretch place! Nothing worked, until I met Joseph! Ive nick named him the "Terminator of Massage"! and you will be back! Check them out!

Nice spa business that is clean, well-organized, and, most importantly, not intimidating!…read more I had my first haircut with blowdry done by Kate. She was very professional, patient, and creative. Throughout the haircut, she explains to me what she was doing, constantly checking how I felt about the cut. She was very patient with my mid-length thick hair, sharing tips on hair care, without pressuring me to purchase any products onsite. She took time to give me a beautiful blow-dry, styling my hair beautifully. They gave me a goodie bag as a welcome gift! Maybe one day, I'd try some of their spa services!

Had a last minute waxing with Stacy. Was thrilled they could fit me in last minute it's a super…read morecute place and comparable waxing prices to the other places in the area but better quality. It's super nice to know there's a place like this in the broad neck area. Will definitely be back !

Regina was an absolute delight. Her studio is incredibly cozy, welcoming, and beautifully…read moredecorated, you can tell she puts real care into every detail and truly prioritizes her clients' comfort and satisfaction. I'll 100% be booking with Regina again.

Great massage and facial package (Queen package). Highly recommend for exceptional service and…read moreincredibly high quality procedures.

Clean and very well decorated. Owner occupied and run. Ken does a really good pedicure…read more The spaces are nicely divided. . Highly recommend.

I love getting my nails done at Serenity. Chrystal is awesome. She always has me walking away with…read morefantastic looking nails! Everyone is nice and the people answering the phones are always so pleasant. Serenity is my go to nail place for sure!

I thoroughly enjoyed the spa and fitness center at Live…read more I received the Live Signature Massage with Peppermint Oil. I had a choice of oils between Lavender and Peppermint. The massage was much needed after attending boot camp and having sore muscles. Minta was friendly, professional and an AWESOME massage therapist. The ambience was both relaxing and beautiful. The fitness center was very nice too. It provided the equipment that I needed to get a great workout while staying at the hotel. I am thinking about returning tomorrow for a body treatment, time would not permit it today. I would definitely recommend this spa, it a great place to retreat and revive yourself.

I booked a massage at Live! Spa hoping for a relaxing experience, especially being 36 weeks…read morepregnant, but the entire process caused me more stress than relief. My original appointment was scheduled for April 16, but when I arrived the receptionist could not find my reservation. My best friend, who booked it for me, eventually helped them locate it, but by then my appointment time had already passed. I was told it would be rescheduled for April 22 at 12 PM. When I returned on April 22, another receptionist, Precious, told me there was no appointment in the system again. I was then told my original holding fee had already been used, but I could receive a refund after speaking with management if I placed another holding fee for a new appointment on April 23 at 2:30 PM. After finally attending the April 23 appointment, I asked about the refund I had been promised and was then told by another employee that I could not be refunded even though all of these issues were caused by staff errors, not me. I came for a massage to relax during the final weeks of pregnancy and instead left feeling frustrated and more stressed. The lack of organization, poor communication, and conflicting information from staff was extremely disappointing. A spa should be peaceful and professional, but this experience was the complete opposite.

-1000/5 stars. TLDR: I booked my appointment over the phone and stupidly gave them my card (which…read morethey require). I had to cancel last minute due to work, the salon took all the money they could get out of me and threw THEIR OWN policy out the window. Warning- they call it a "fee", it's not just a "fee". Also I guess this place can just charge you whatever once they have your card information. I'm sorry but if I'm unable to make my appointment under no circumstance do I feel like it's fair to pay 100% of the service- nor did anyone declare what they meant by "a fee" over the phone or in the auto-text that came. I called Chesapeake Salon on the day of my hair appointment, I can't help when something last minute comes up at my job- and I realize and fully accept that I was going to pay a fee for messing up the schedule/wasting a salon expert's time. I will happily pay a fee, but 100% of it? They used zero (0) product on me- spent no time on me- and I'm expected to pay $200 for nothing! + { It goes against their website's own policy.} I would have totally been okay with paying half- maaaybe a little more. But I'm absolutely angry about this "fee". This is not fair and I was under the impression that I would not be paying full price. Heck, when I called- they had to ask "what were you getting done?" Completely unprofessional to not know what a client wants and to arbitrarily assign a price. A price that was never agreed upon might I add. ** Also also, nowhere was it overtly stated that I'd have to pay 100% of the service otherwise I'd have told my office that "no- I can't stay behind and help out today". If you go looking for the policy on their website you'll finally see what they mean by "fees" and it's sneaky how they fail to mention it + they fraudulently charged me- and that even by THEIR OWN policy! But more on that in a second... Over the phone while making the appointment they use vague language like "you'll have to pay a fee" like, I personally expect a fee to resemble 70-100 bucks. I should have noticed the red flags. They didn't tell me once that I'd be paying for a full service and not just a "fee" upon cancellation and these things shouldn't be used synonymously it's just misleading. A service they profit 100% from with 0 loss of product, 0 effort of their own. And yeah- argue all you want that I'm a time slot wasted. That I know and I agree. But a fee was what I was willing to pay, a full service slap in the face- no. Update 1: So yeah, I checked my bank account and that $200 is pending for a service I absolutely did not receive. Does this mean I'm owed product? Update 2: Still mad about this, went to the internet to look for their policy on their "fees". Their own website policy says I should have only been charged 50% because I called with less than 24 hour notice- their own words. They charged me 100% as if I were a no-call/no-show per their website. Weird- cause that's not at all what happened- because I certainly called and talked to someone within the 24 hours who TOLD ME I'd be paying them full service- before the time of my appointment. It didn't say "within 24 hours but no less than 3 hours before the appointment" for the 50%. Sketch-city. Do business here if you like the idea of a place treating others like trash. Update 3: The shady nature of this business knows no bounds. I saw another negative review here saying they have "wiped clean" other reviews they didn't like from Google. (That is where this original post lives) And so to protect my post I've saved it, their policy (with a time stamp) and I'm documenting the shenanigans with great interest. NEVER give a business your debit card especially over the phone and BEFORE you've even received service. I've learned my lesson and I hope this helps anyone especially during this time where money is tight and getting charged this absurd amount literally changes things completely. There's so many salons in this area (and these other places do not require card info up front) we do not need this abuse.

Natalia is terrific! I wasnt sure what I wanted but after a consult and explanation, i decided on a…read morecut and full highlights. Natalia is delightful in addition to talented. She loves her work and it shows; I'm very pleased and making an appointment for my 21 yr old granddaughter. You will enjoy going to this clean, friendly salon.

Fantastic massage! My back felt so much better immediately after getting off the table. Josh has a…read morelot of really unique tools and techniques that I've never experienced before during other massages and that's saying a lot coming from someone who has been getting regular massage for 25 years! He's definitely got my repeat business.

I've had many massages and I would say Joshua gave me the best massage experience by far. He was…read moregreat at finding problem areas in the muscle and relieving tension! He also helped me to relax mentally, reminding me to breathe deeply through the massage. I would highly recommend Joshua to anyone who is looking for a professional that knows what they are doing and is looking out for the clients best interest.

Took a chance on this spa and happy that I did. "Nancy" was my therapist and her technique was…read moregreat in relieving my stress and anxiety. She incorporated hot stones into my session which felt great on my muscles. Although there is no sauna or shower here, the massage alone is worth a visit. Not the newest place inside but adequate for the session. I am planning on returning! Hope to see "Nancy" again!

booked appointment and they were closed I was in need of this massage im very disappointedread more

Facial treatment was an amazing experience - Maria tailored it to my skin type and made my skin…read morefeel and look incredible. Her shoulder and neck massage was on point too. Will be returning!

Moved into Maryland from Virginia and it always feels so hard finding a new salon in your area but…read moreI am so happy to have found Sadona! I had a consult first with Zaida and we confirmed the change I wanted to do with my hair and then 2 weeks later she made it happen and i'm obsessed! My hair feels so healthy and it's only been two days and I've gotten so many compliments. Can't wait to go to her from now on and definitely try out some spa treatments soon too!