Since Matt and his wonderful crew has been taking very good care of my Cooper, I will not trust…read moreanyone else. I have to drive about an hour to get there but it's so worth it. My Mini Cooper is 11 years old and still runs great, thanks to them. Euromotive will charge you fairly and they are all very professional and friendly. I highly recommend this place.

Let's be honest, nobody likes hearing that something is wrong with their car and having to take it…read moreto a specialty shop. I took my car to Firestone for what I thought was a simple taillight change, but it turns out I had a much deeper electrical issue that required a place specializing in European cars to fix. Dealerships are always overpriced, but the woman at Firestone recommended Euromotive to me. I'm so glad she did. They were honest, great at communicating, and thorough. They even gave me options for the repair (new part or used part) and explained everything to me in a way I could understand. All in all I got a used part (electronics module) and the total with labor was about $700, versus $1,100 if I opted for a new part. They communicate via text which I love as a busy manager who is often on work calls all day. They also send your quote electronically, you can authorize the repair electronically, and you can even Apple Pay for your service from your phone! I can't say enough great things about the service I received here. I highly recommend this shop if your European car needs a repair!

Been using Cox Auto Parts for several years. Tammy is one of the best in the business.. period!…read more Whatever you need, she can find. The best customer service ever! Would recommend in a heartbeat!

Horrible service! They delivered a hood for a repair to a Jetta. The hood had hail damage and could…read morenot be repaired. We called for them to pick up the part as it could not be repaired. They stated they would pick it up. We called several times to remind them. I called again today only to be told it was too late for us to return it as they have a policy of 30 days to return. The part was delivered May 29, 2026, we made the first call on June 3, 2026. I was transferred to the manager he put me on hold several times and then came back stating no calls came from our business number. Well, we do not use the business number, we use our cell phones to make calls. He stated he did not have time to look up all the numbers, we should have kept calling. it has been over 30 days and they would not accept a return on it. We should not be penalized for them not doing their job! Do not do business with them! They say one thing and then do another. Very poor business practice!

This is an amazing car shop. I've had a coolant flush, transmission flush, and some belts replaced…read morehere. Every time I can comfortably tell them that "I think this is the issue, but if it's something else, feel free to repair/service whatever it is." They never pull out random stuff to be replaced. It's always very fair and well-priced (cheapest place for all of the above in Hunt Valley). Anyway, the best part is that they're extremely nice/pleasant people. They really are trying to help you out and you don't feel like they're ever trying to take advantage of you. Update: Took off one star. They looked at my exhaust today, quoted me $700, and then charged $40 to check it out (which I was told wouldn't cost anything). Still very nice and friendly, I think exhausts might just not be their cup of tea. I went to a Monro Muffler and Brake. They did it for $250.

My wife & I have been going to this shop for almost 10 years. We trust them implicitly. I would not…read morewant to go anywhere else & highly recommend this shop. Tracy is an absolute joy to deal with & your in great hands with Mike & Dominic with the whatever you need done on your car. Don't go anywhere else.

I recently started taking my cars to J&K for service and repairs. So far I have nothing but good to…read moresay about my experience. Fairly priced and timely. I plan to continue coming here.

My friend took his vehicle there at my suggestion because they are listed as a Christian business…read more He was told to bring in the vehicle on a Monday and they didn't look at it for three days. During that time he was without transportation. They finally contacted him to say it was repaired but it started doing the same thing it did before he left it with them. He took it back and they still took 2 weeks. I rode by many times & it was on the lot parked. He was overcharged based on other shops estimates and he had to pay more each time he picked it up. I've heard them advertised on WRBS and believed they were trustworthy. Very disappointed.

Very Professional place of business. I have a Audi Rs3 and a Vw Gli and I take my vehicles either…read morehere or country dubs. NGP has a little more opening time and people to work on the cars. They have taken care of all my needs and been very good with communicating any updates. They don't try and upsell out of the ass. They're true and honest.

VERY nice folks at this shop. I believe Anthony was the rep I talked with most, he was great, and…read moreeveryone else I spoke with was more than helpful when I had a question. I'm new to tuning my German car and these folks took the time to explain everything to me and get me rolling proper. The facility is really nice. If you have a waiting appointment there's coffee, bottles water, TV and whatnot. Very clean restrooms too. The work done was spot on, it was done in the time promised for the price quoted. PERFECT I'm super excited to be an NGP customer. Counting the days until my next scheduled upgrades in Jan. Thanks NGP!!

It was a good experience not bad on pricing and was finished a head of schedule very friendly…read more Car looks like new even polished tires.Thanks0

Things started off smoothly. Baltimore Body Shop and Service was willing to fix damage to my bumper…read morefrom a minor fender bender. They told me it would take 5 business days. On the fifth business day, I called in the morning to see when my car would be ready for pickup. They told me it would be ready after 12PM. Then, I received an email about the fog light plug at 2PM that day (email attached for review). I thought it was odd since my car had been at their shop for 5 business days and a weekend and this was not noted previously. I refused to get it repaired, and I wanted my car back for the evening. I had to drive to DC that night. After I received my car, I realized that my bright lights did not work and my left turn signal was rapidly clicking. This made me think that something was not right with the car after I picked it up. I scheduled an appointment that evening on the day I got my car back with a different mechanic used by family and friends around the DC area for the following day. It turns out that wires on the driver's side were not reconnected after re-attaching the bumper and harness back on the car. The fog light plug was fine, but the wire to it was cut and needed to respliced for it to be connected again. There were missing bumper clips (see additional bumper clips in the list of materials) that had to be added to the bumper to secure it into place, so my bumper was not even secured to the car after the work had been done to it at the Baltimore Body Shop and Service. There was even a missing bulb from the front of my car! I attached the report from the second mechanic who had to re-plug the wires, reconnect the cut wires, replace bulb, and add the bumper clips to secure the bumper back into place. I had to pay more money to remedy the situation, since it was dangerous to operate my car (bumper could have fallen off; brights did not work; left turn signal was not working - fast clicking sound). If this task cannot be performed well, please do not offer to do it.

Took my car for the first time this past week to Bel Air Auto. Chris and Rob were both very…read morefriendly and accommodating. They did an excellent job on my brakes of my Subaru. They were transparent all the way through the repair about costs and time. I was made to feel like they have known me forever. I will be taking all my vehicles to them for all my repairs.

The service has gone way, way down. We have used them for years, but will no longer go there. The…read morerep at check in was rude and seemed annoyed we were there. Dropped the car off for an 8am appointment, at 2:30 they said they might be able to get to the car today. No explanation as to why, just a very insincere sorry. Don't waste your time, go somewhere else!

Value. Works well within your budget. They work fast and get you out in a reasonable amount of time.read more

100% DO NOT GO HERE. I got my car back after a full…read moreMONTH.....not repaired. I had to go take my car back. Worst communication from any "business". can only bother to use emails and then doesn't reply or give you updates unless you email and ask why you haven't heard anything. Lies and excuses every single time. To top it off, the car was dead because the lights were left on and they damaged the drip edge ( pictured ). I came to this garage because Hugo used to own it and he was really good. Now that his son runs it....I will never suggest them again. The business has ruined all the good that Hugo did. Please, don't go and be treated the way I was.