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    3 years ago

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    5 years ago

    Last minute cancellations twice! I'll look for a more reliable company. Fortunately, my issue wasn't an urgent matter.

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    Thanks for the review, Daniel! We appreciate your business.

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    Parker Bros Heating and Cooling - Outdoor unit and wall units

    Parker Bros Heating and Cooling

    (8 reviews)

    New review 5/29/2026 - AFTER 3 YEARS OF TRYING, I am giving up on them. This time the appointment…read morewas scheduled but the technician couldn't keep with the time commitment. They called to move up the appointment since they were done with other clients early and since I couldn't accommodate their last minute request, they asked to reschedule. I have been down this path before (see my review from 2024 below), no thank you. THEIR TECHNICIANS ALSO DON'T WORK AFTER 3 PM. =============== New review 4/30/2025 - Great service, great pricing. Scheduling is a bit hit or miss, but i guess that is expected when you are trying to accommodate clients with fast responses. They did a lot better than my previous experience. =============== New review 5/23/2024 - Disappointed by scheduling. I was rescheduled twice and they didn't show up at the door after a confirmed appointment. They are unapologetic and keep pushing the appointments. My suggestion to them - let's be transparent to the clients if things are too busy. Time is of value. =============== First Review - Parker Bros installed an A/C unit in our house last week and they did a great job at that. Their quote was quite competitive and reasonably priced. The installation crew was respectful of our house, they took care of all the steps, made sure that the system was working right and answered all questions. As far as scheduling, they took more than 4 months to get the unit installed. I guess I understand the shortage in supplies due to the current global situation but I was hoping they were a little more communicative about this in the starting when I got the quote. I had discarded some other providers because they told me upfront that they don't have the TRANE units, so I thought that Parker Bros had it. But sadly that was not the case. Overall though, the job was nicely done.

    DO NOT HIRE THIS COMPANY!! We contracted with them to fix a 5 year old system that wasn't working…read moreproperly. They installed a new system that isn't appropriate for the space - they gave us a unit that is meant to service one room and instead they've installed it to heat/cool 3 bedrooms plus bathroom. It has of course never worked and they just let us keep paying them money to "fix" it. They have completely ghosted us, ignored letter from attorney, now we have to pay $25K to install a new system because we a completely broken down system due to their incompetence. They should get ZERO stars!

    Crawl Pros - insulationinstallation - Updated October 2026

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