I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

Better Air NW did a great job. On time. Easy to work with. Seemed efficient. Only thing was that…read morethey couldn't get up on our metal roof to clean out the laundry vent. Understandable.

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.

I selected this company based on his outstanding Yelp ratings and he showed up on time and did an…read moreexcellent job. I rely on Yelp for most of my vendors and this company is first class. I had them clean my ducts and the dryer vent. I love it when a vendor is just exceptional. I had to wait a few weeks because they are in high demand but it was worth it 100%

Had a blockage in the vent between laundry room and outside. tried to do ourselves but didn't fix…read more Called and scheduled Max, explained the issue and he was able to clear for us. Max was extremely professional and will be contacting him again to have all the ducts/vents cleaned again. It's been 5 years (Vacu-Man did the last time as well). Highly recommend. And my SIL will be reaching out to him soon for her own ducts/vents.

Scott was a true pro and explained everything and did great work. We had a new furnace to replace…read moreour 36 year old furnace and a heat pump installed. After 3 quotes that were really over the top for our small house they came in with the best price that fits our budget. Highly recommend. Made sure we got the rebate and killed a monster spider

We had our furnace checked by a company that offered to do it free and they found a leaking heat…read moreexchanger which is dangerous. They offered a repair for $6000 and did not tell us the part was under a factory warranty. We were suspicious so we hired Paragon to give us a second opinion and they found there was no such leak. Paragon came on short notice and charged us only $226 which included servicing our furnace. They were friendly and informative. In short Paragon rocks!

Purchased a home with a furnace that was serviced in February 2025 by this company. The log…read moreindicated that they did a furnace check up, hypervac service and air duct cleaning. I went to check the air filter to see what kind of filter I needed to purchase in the future. Imagine my surprise when I saw this filter just floating in the filter frame. There was plenty of gap for air to just go around the filter and straight into the blower. It makes me reluctant to use this company in the future, especially when they say on their website that they have a philosophy of attention to detail!

Our friends highly recommended air ductors and we are so glad they did…read more Rob and Drew are a fantastic team, we couldn't have been happier with the quick diagnosis, ordering the correct parts and coming back to repair our broken air conditioner within a week. They are professional, organized, trustworthy and reliable, we are going to continue to use them for annual maintenance. they are timely, answered all my questions and walked me through the future maintenance needs of our system, so that we will get many more years with our current system and equipment. we are so happy with our service and repair, we are recommending air ductors to friends and family. call this company, you will be so happy you did.

The service was unprofessional and the cleanup was incomplete. They only had basic tools and could…read moreonly clean from both ends of the vent -- their equipment couldn't reach through the entire vent. After a quick attempt, they simply stated they had done all they could and asked me to pay.

Kevin came to clear out air ducts. He was professional and made an extra effort to keep our lawn…read moreand house clean when moving equipment. House smelled noticeably better after cleaning.

Once Again this company and associate(Forest) delivered Top Notch Quality Service. I am so pleased…read morewith their employees. Polite, professional and considerate. The Quality care and Respect of my home 5

Josiah Lewis was very professional and courteous, great job on the carpet cleaning. Highly…read morerecommend PURE CLEAN SERVICE

I booked AirGanic's services for duct cleaning, furnace cleaning, AC cleaning, and dryer vent…read morecleaning. They came on 3/6 in the provided time window, and did a good job of cleaning from what I can tell. On their website, they mention they provide a before and after report of the duct cleaning, though the only report I've received so far is the indoor air quality one. It would be nice to see the before and after, but that's not my biggest concern with their service. Unfortunately after they completed the service and left, I noticed floor new vibrations on the floor that is right below the furnace (which weren't there before the service). At the time since this was still during the day, I figured it might be from some construction work outside and ignored it. The vibrations continued into the night at which point I was getting concerned. I call them on Monday 3/9 and the earliest they can send someone to check it out is Friday 3/16 -- not ideal, but appreciated nonetheless. It's the same tech who did notice the vibrations on the furnace with the blower compartment open and fan running. Unfortunately he doesn't have an idea on what could be causing the vibrations from a cleaning. I suspect the vibrations to be from the blower going out of balance (perhaps from something settling on the blower during the duct cleaning). He goes to call his boss and returns saying the boss isn't also sure of what could be causing the vibrations, that the blower could be cleaned but AirGanic doesn't do it and that the boss would reach out to me with details of a company that cleans furnace blower. It's been three full business days and I've yet to recieve a call from the boss. I removed, cleaned, and put back the furance blower myself in the mean time which did resolve the vibrations -- it looked like there was stuck on paper on the blower fins. No idea where that came from. I'm not particularly happy with how my situation was handled -- if I am told someone will reach out to me, I expect to be reached out in a reasonable time. If I'm hiring a professional for a service and something unexpected happens, I expect help from the professional -- that's why you hire a professional. I was left without help and had to guess and fix the problem myself. Everyone makes mistakes, that's not what I have a problem with, I'm only interested in how well the mistake is remedied. I imagine this was something that doesn't happen frequently. In all probability, you'll hire AirGanic for cleaning, everything will go great -- I certainly don't contest that the cleaning itself was poor or unsatisfactory -- but if something unexpected happens, you might not get the help you are expecting.

I'm always reluctant to write negative reviews and for the most part have not. Unfortunately, I've…read morehad to today. We called AirGanics this morning because of no heat coming from our furnace, which we had installed when we moved in our house June 2021. We tried most of the morning, both email and phone to contact them. We couldn't wait any longer and reached out to another company to fix our furnace. We did a call back but was told they do not service "non AirGanics" installed equipment. I explained we did have AirGanics install our our whole unit when we moved in, but was told they had no record of us installing, just a consultation. So I forwarded the invoice we had paid to have the unit installed. I received an email back simply stating, "Checking our records now for that invoice. I did find that. Thank you So now I don't even know if the warranty on our less than 5 year old furnace will be serviced in the future, or will we need to go to another company. Just passing along our experience.

New review 4/30/2025 - Great service, great pricing. Scheduling is a bit hit or miss, but i guess…read morethat is expected when you are trying to accommodate clients with fast responses. They did a lot better than my previous experience.

I spent over 20k on a heat pump and air handler last year for my house. It doesn't work properly…read more The "fix" is to spend another 15-20k. Felt like Gary just wanted my money. I went with them because They ended up matching a competing quote but it ended up being several thousand more than the original quote. Not a good experience at all.

Quality and value work! Worthy to have his work for fresh…read moreclean air Very professional and great job!!!

David was easy to communicate with, easy to schedule, and prompt to show up. He cleaned out our…read moreducts and dryer vent, his quote was accurate, and all the work was done quickly. I'd recommend him for sure.