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    Cravings Maui

    3.9 (8 reviews)
    Closed Closed
    Updated 2 weeks ago

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    5 months ago

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    11 months ago

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    10 months ago

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    8 months ago

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    11 months ago

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    Kelley B.

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    11 months ago

    The thing I liked most about this place was that the shave ice flavors had a more natural flavor to them

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    3.6(22 reviews)
    2.3 mi

    Yum, such a fun treat. I was running errands in the area & had some time to kill. So this was…read moreactually my very first time checking out this cute little food truck area. Which Kula Kups won me over with their massive menu. Plus with so many mouth watering pictures I almost couldn't decide what to try first. I ended up settling with a delicious dirty chai though. Now I just need to figure out what to try the next time I'm upcountry. P.S. the service was amazing. Thanks for making my first impression a good one & for being my Kula Kups models:) Until next time. XOXO, ChelsieFletcher

    Great Drinks, but the Customer Service is a Facade I've…read morevisited both of their locations and unfortunately received the same disappointing outcome both times. While the drinks taste great (even if the pricing could be better), the real issue is the owner's behavior. Do not be fooled by the fun, energetic, and polite image she displays on social media,it feels like a 100% facade. In person, she lacks basic customer service skills. There's no greeting, no "thank you," and not even a simple "we will be with you shortly." The wait times are very long, which happens, but to completely ignore customers while they wait is unacceptable. I originally wasn't going to leave a review, but after talking with my coworkers, I couldn't stay quiet. Almost all of them had similarly horrible experiences with the owner. It also brought up a concerning pattern regarding her social media, which exclusively highlights a specific "local" crowd and even brags about her local customer percentage. Although I am local, I don't look it. My coworkers who had terrible experiences are Filipino. The only coworker of ours who received great customer service fits the stereotypical "local" look. Coincidence? Based on our interactions, I highly doubt it.

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    The Maui Cookie Lady - So many other sweets to choose from!

    The Maui Cookie Lady

    4.3(359 reviews)
    0.3 mi
    $$

    I have been a Maui Cookie Lady fan for ten years! Up until November 2019, we visited Maui on an…read morealmost yearly basis. (Yes, we are way overdue to get back on island!) I had heard about the Maui Cookie Lady cookies in early 2016 and knew that I had to get one the next time we visited. At that time, the cookies were only available at various local markets that would get a delivery once or twice a week. There was no dedicated retail store then. In November 2016, it finally happened! I was able to find a small supply of Mitzi's, the Maui Cookie Lady's, cookies at the Market Maui (since closed). My first cookie was Da Half Baked - a chocolate chip cookie stuffed with Reese's, Snickers, AND Oreo! OMG...only a super creative cookie chef extraordinaire could have imagined such a delight! I knew that I would be a fan forever!! On every subsequent trip, I sought out the amazing cookies. It wasnʻt always easy to find them, as the batches were small and offered in very limited locations. I would be on a mission and never gave up until I found them. My friends and co-workers were always so excited when I brought them back a "world-famous Maui Cookie Lady" cookie when I returned from Maui. In late 2020, the year after my last trip to Maui, the Maui Cookie Lady opened up a retail shop in Makawao. I haven't been able to stop by in person yet, but I will be going the next time I visit. I tell all my friends about the cookies, and several have been able to stop by the cute shop. When I am lucky, a friend will bring back some ono cookies for me. The Maui Cookie Lady cookies are not like most of the cookies you are used to eating. The first thing that you will notice is that they are really big!! I like to say that they are "gargantuan"! The second thing is that they are made with creative ingredients that may be familiar to you, or they may be new. Many of the varieties incorporate local ingredients lilikoi, Kona coffee, and macadamia nuts. The combination of flavors will excite any cookie loverʻs taste buds. Donʻt worry if you are not local to stop by the shop in person. You can order cookies online, individually or via the monthly subscription box. If you are visiting and want to take a few home with you, know that they can be frozen and stay great when you want to enjoy them. They do not contain preservatives, which I think is a big plus. In addition to creating great cookies, Mitzi is a big supporter of the community. She helps with various fundraising efforts to help those in Maui. As a former teacher, she is connected to educators in Hawaiʻi and their special needs. Once I get back to Maui, I will visit the store and update this review. I can't wait!

    WE MADE IT!!!! @mauicookielady After stalking this…read morebeautiful place for years, online.... We finally made it to the island and bought all the cookies!!! I'm so excited! I don't know which cookie to eat first. The shop was seriously soooo adorable, beautiful and fun. The Staff was very nice and welcoming. I'm so thankful we were finally able to have this experience! We absolutely loved it!!!

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    Cravings Maui - icecream - Updated May 2026

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