its honestly a pain in the ass to eat here. they have no food delivery options and ordering for pickup through their system is abysmal. go into the store and they dont take any digital form of payment. what restaurant in 2024 doesnt have tap to pay or apple pay? or offer door dash or uber eats? this restaurant shoots themselves in the foot on so many levels, when it really should get with the times and be MUCH more accessible.
around 2015, this chain/franchise was the place to eat. not sure what has happened since then, as the only thing thats still consistently enjoyable is their sides, such as the iconic green chile mac or their regular or sp fries, which can honestly be hit or miss cause they're often incredibly stale.
have tried tons of stuff from their menu and while a lot of it sounds great on paper, much of it often falls flat in flavor and execution.
burgers for example. a staple. could be amazing and definitely used to be, but out of the last 5 burgers I've had at Crave within a year, 4 were hardly enjoyable. The bread is often too porous and dry, while the meat feels like it hardly has any flavor. Get a bad apple cook, and they hardly put any condiments or toppings, and it easily goes from a 6/10 burger to a 2/10. the toppings and different menu options seem great, but just don't taste like much of anything on a few of those burgers. They should learn from other restaurants who have MASTERED burgers, like hoppy monks blue fox or orange cow.
Breakfast items also meh, Mexican traditional classics are often fudged or bland. Huevos rancheros were sure this way, you almost feel you could have done better with stock ingredients in your kitchen. unusual choice of almost enchilada like red sauce, creates an unpleasant flavor profile. Pancakes are similar to the burgers; dry again, and the condiments they give you for the pancakes by default simply don't make any sense. should compliment them and cover their weakness, but just competes instead.
The great items I've had though are the sides and apps. The tomato basil soup and crostini with goat cheese is heavenly. Haven't had the chicken and waffles for a while but same story with the chicken and the waffle, can be bland, and dry respectively. Breakfast scrambles are okay at best, they look super appetizing but just don't appeal to the palate, you really don't want to eat all of it by the end. super homemade feeling, though, doesn't feel like the eggs you would get at village inn or dennys. this goes a long way.
Breakfast sandwich also tries to do too much and ends up doing too little. The dry waffle returns, and the flavor profile of the sausage and cheese with it just clashes. The sausage also has a very strange and off putting texture. however, it was a pleasant surprise to see the bacon IN the waffle, and it honestly comes together to salvage the whole experience. it applies the texture and richness to the waffle that its missing, which seems to be a recurring theme at this restaurant. Craves Monte cristo was definitely a weird take on the monte cristo and again just not much of anything. played too safely. The country potatoes have potential but often are just massive starchy potatoes, that yield the same experience as literally just taking a bite out of a half baked potato, but less satisfying.
Gnocchi was a refreshing experience where so few offer such a dish, and definitely screams "original recipe" and gives a very homemade feel. makes me feel like the flashback scene in ratatouille, as does the tomato basil. This deserves to stay on the menu forever, and just feels like they really nailed the recipe.
drink selection looks fantastic and some of the agua frescas really don't disappoint, but it's also really hard to muck those up.
I have not tried any of the tacos, but again do not have super high expectations. tortillas are super easy to get wrong and I feel like the menu curators taste may lead them astray here too. its like they dont know what their own food tastes like or is like to eat, or havent done quality control in a long time, and the acceptable menu standard has drifted.
Need to give the nachos and ceviche a shot, and maybe even the wings, hoping that it has something to offer when the rest of the menu falls flat. But my expectations are tapered, with reason. Normally when I venture from what I normally order here, I am let down. It makes me cautious and skeptical about trying other things at this restaurant, when it should be adventurous and confidence inspiring.
I'll probably be back cause enough time goes by and I forget how bad it was and desperately need to be reminded. Also there are several items here I really DO enjoy, and cannot find anywhere else. I really hope this restaurant shapes up because it has huge potential with a knockout menu on paper and general preparation taste, just leaves much to be desired on the execution. Stick with what you know here and sometimes it won't let you down. read more