Not expensive good food! The service is great! Once arrived it was busy. we were informed of a wait then received a table fast. I really enjoy eating at this place! read more

Great service and amazing food. Great family environment. Kids loved it and the bear collection was cute.

I visited Black Bear Diner and unfortunately left feeling disappointed. While the restaurant has a cozy atmosphere and friendly staff, the overall value just wasn't there for me. One of the biggest surprises was the orange juice. At $7 for a single glass, it felt extremely overpriced, especially for such a basic beverage. In general, the menu prices seemed unusually high for the quality of food being served. The food itself was okay, but nothing stood out as particularly memorable or spectacular. For the prices being charged, I expected dishes with more flavor and better execution. Instead, everything felt fairly average. Another issue was the portion sizes. I know many people appreciate large portions, but in this case they felt excessive. The servings were so large that it seemed wasteful, and I'd rather see more reasonable portions at lower prices. Overall, Black Bear Diner wasn't a terrible experience, but between the expensive drinks, high menu prices, average food, and oversized portions, I don't feel it offered good value for the money. I probably wouldn't return unless the pricing and portion sizes were adjusted. read more

I saw a similar place in San Antonio and it was packed so didn't have a chance to try it. But then found there was a Black Bear here. Well, the food was great and you have so much to choose from. And, breakfast is served all day. I need to come back next time for that. I ordered salmon and it was delicious. Alan, the server was great. The restaurant looked great with images of bears and it has a good feel for it. read more

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Came here on a Tuesday evening with my family of 7 for a birthday dinner. We all have different palettes so this spot had something for everyone. I called ahead of time because this new location has been so busy lately and the last time (on a Saturday night) the wait was over an hour that we decided to dine elsewhere. Tonight was the night! There was no wait and the staff was stellar from start to finish. I ordered the bacon cheeseburger and it did not disappoint. So happy to have found a decent burger in El Paso. Who knew Black Bear would be one of the few spots! My daughter had a burger too and she said it was good. Shoot. I forgot to take a picture. That's how good it was! My kiddos ordered fish and chips, chicken tenders, and Mac and cheese meals. My little mac n cheese eater was not crazy about his. To be fair, the menu did not deceive and literally said it was Kraft Mac n cheese. I think he still expected gourmet. My hubby went with breakfast for dinner. The blueberry pancakes looked great but ended up having too many blueberries within, so he'll skip that next time. The fries were bussin' and hot. I'm looking forward to trying their patty melt next time. I can see us returning more often. My daughter says she may want to choose Black Bear for her birthday dinner as well. read more

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We were visiting from out of state and stopped by for a breakfast. We were seated rather quickly. Our server Natalie was outstanding. The food was great! I must say all of the staff from the host to our server were extremely hospitable! Thank you for a wonderful experience! read more

Black Bear Diner El Paso - Joe Battle - Diners Near Me - El Paso, Texas

So I'm back for my birthday celebration today, with some friends who bright me out and asked where I wanted to go and I chose the diner. I had the pot roast with salad, and had bread pudding for dessert. My dining partners had a chili bowl with corn muffin, a Denver omelette with hash browns and corned beef hash with potatoes, scrambled eggs and added a waffle, because WAFFLES!! Oh and they split a chocolate cream pie. So my salad was amazing, forgot to take a pic. The ranch dressing here is really good. Ripe to and crisp romaine. And nice cucumbers. My pot roast was so tender it was simply falling apart, the veggies under were nice. The gravy was yummy, I had to ask for some extra. The green beans were simply amazing here. And they had corn on the cob!!! Bi-colored, sweet, tender-crisp when you took a bite! SO GOOD. My dining partners liked their food, the Denver omelette was a picture to look at and huge. The only real complaint there was the has was just too dry. It was just shredded corned beef and small cubed potatoes. It needed something to bring it all together, she said. She didn't finish it. The 3 of them split a chocolate cream pie. It looked very nice but when cutting into it, to share slices, that was impossible, it was not set inside, it was very runny. Perhaps the waiter grabbed one that had just been made and not one that had chilled long enough, but they ate it with spoons and loved the flavor. My bread pudding was spectacular. I love Bread Pudding anyway, but this was very very good but the third bite in, it was cold, not just refrigerator cold but super cold. So I called the waiter back over and asked him to please reheat it because it was like near frozen in the middle. Which he happily did and also added some fresh whipped cream for me. So a couple of miscues with the desserts but all in all a nice birthday celebration. MAGGIE, I know you wanted me to email you, on my previous review, HOWEVER, your email address you gave bounced back as undeliverable or not an email address on several email options I have. Just to let you know, I tried. I was going to just come talk to you in person, but today was not the day to do that sort of thing. Could you check and see if your email address is correct? Thank you! Love the BBD! Will be back again. read more

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Our waitress was super helpful. We ordered the fried chicken dinner and a chicken and waffles. Both of our meals were very tasty and my mom LOVED the coleslaw from my meal. We each took half home, the portions were more than enough for 2 meals each. My mom had never been to a Black Bear, and she was tickled by everything Bear. The carvings on the back of the wooden chairs at the bar were fun. The decor is always different in each location, but you know it's going to have bears! read more

We ordered 2 chicken fried steak dinners with baked potatoes, the meals came out about 45 minutes later, one meal missing a baked potato (waited 15 minutes more for that). The waitress never smiled, we had to request a refill of one iced tea which was served without ice, we thought the tea was already chilled but it turned out to be hot from the brewer. The waitress served the tea and did not even offer ice as she left our table. The food was good but getting 1/2 our meal and the long waits really ruined our appetites. From beginning to end of service our waitress (Kailey G) did not even smile. It was our first and last visit to the Black Bear Diner. read more

Black Bear Diner El Paso - Joe Battle - Receipt. - Diners Near Me - El Paso, Texas

Placed a to go order, 3 steak and eggs variations so asked that names be added to the plates. No names, the plates were all mixed up. Had pancakes in our orders but no syrup, butter, utensils, salt/pepper, nor napkins were included. My coworker said her well-done steak was too hard to cut so she didn't eat it, her potatoes had no salt. My steak and eggs had little flavor, no one ate their pancakes. They did offer a $10 refund, but will not be returning read more

I dined in at Black Bear Diner on 8/29/26 around 1030AM. My wife and I ordered breakfast. She ordered the PWF Volcano. A few minutes into our meal, she pulled out of her mouth a substantial amount of plastic that was cooked within her pancake. We called for management and they comp'd us $14.98 for food quality. We filled out an incident form and completed our complaint. I reached out to corporate (530)243-2327, left a voicemail with my information, but never received a call back. We will not be dining there again. Our server, Randy S. did a great job! read more

I wanted to love this place. But the food was just OK. We waited a long time for a table and my sandwich ended up being pretty greasy and hard to eat. Cute decor, though. read more

Black Bear Diner El Paso - Joe Battle - Diners Near Me - El Paso, Texas

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This place hasn't been opened long and I'm sure its still trying to get the kinks worked out. But for my visit we had a good waitress. The restaurant has cute decor. I had the bread pudding French toast. It was perfect. I loved every bite. I cant wait to go back for more. My sisters biscuit and gravy was needed more gravy. She asked for more but it still wasn't enough. That was the only issue but nothing major. Also there was a toddler screaming and crying and one of the workers wearing a green shirt went over and got the toddler to stop crying. I really appreciated that he cared enough to help a mother out to comfort her child. read more

Black Bear Diner El Paso - Joe Battle - Bread pudding French toast - Diners Near Me - El Paso, Texas

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Good morning breakfast but lunch/ dinner terrible. Then the staff are doing their best.

Amazing French toast!!! Great service and atmosphere! Food was great! Totally recommend this place!!!

First of all the service is top notch. From entering to leaving the entire front of the house staff is extremely attentive. The portions are huge. The taste of the food is amazing. The restaurant itself has a cozy,home feel to it. This place is a must try!. read more

Black Bear Diner El Paso - Joe Battle - Ruben w/ Onion Rings - Diners Near Me - El Paso, Texas

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No, no, no, just no! we were excited to try this place out. Our pancakes were dry, bacon was burned and stale, the biscuits are big but cold and dry. Everything was tasteless & not worth the money but like always, we never eat out without tipping, it's never the server's fault (in my opinion) seriously could not be more disappointed. F! where in this city is the food actually worth paying for‍‍ugh read more

Chose 1 star because I had to or I would've rated no stars. Worst service ever. Worst part is we waited for an hour and 40 minutes for a table. Never again. Ordered the big bacon...6 bacon 3 eggs and a side. Received 4 bacon and 1 egg. Told server. They brought me my bacon and 1 egg. Brought me 1 egg 10 minutes later. Still missing my 3rd egg. I don't thinks it's too much to ask for to get what I paid for. Never again will I ever step foot in this establishment ever again. read more

My waitress was great, but it took 45 minutes for her to bring me a ham and cheese omelet and biscuits and gravy. While I'm waiting, no one refills my coffee. The order comes without the biscuits and gravy and I start to pepper my omelet and hash browns when a manager says I've been given the wrong omelet... it was a Denver omelet in front of me. She takes it and I wait an additional 15 minutes for my order while I eat my biscuits and gravy (biscuit was hard, by the way). I made a note not to come back if I have limited time to dine. read more

The service was good but the food wasn't what I expected. We got a strawberry lemonade and it was just strawberry puree and water. My hamburger tasted like rubber and my husband's Mac and cheese was cold. I love Black Bear Diner but this experience was very disappointing. We always leave a tip but our meal wasn't worth what we paid for. read more

Had an incredible meal here! Our server (I unfortunately forgot her name, but she was working the tables today) was absolutely amazing. We were next to the counter in the corner booth. She was incredibly friendly, polite, checked in on us often, and made sure my drink was never empty. She truly went above and beyond to make our dining experience great. Exceptional service! The food was outstanding, I had the Hobo omelette and my wife had the Avacado eggs Benedict great meal !! Great service !! Definitely a memorable birthday breakfast. Thank you black bear read more

Visited on Tuesday 26 May 2026. The place was clean and the servers were attentive. I have not had a bad meal from this location. I ordered the Bear's breakfast with 2 eggs over medium--that's how they came out; my mother ordered a ham omelet. Food was hot and very tasty. I'm so happy they are just a stone's throw from my home. During weekend breakfast hours, you'll find a wait; but it is worth the wait in my opinion read more

The black bear diner is a top 10 restaurant for me cool decor themed all about bears gift shop and a long menu full of tasty food. The service is amazing and I plan on Coming again soon. read more

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Server was great. The food took a while to come out, but it was good! Would recommend and come again. read more

Black Bear Diner El Paso - Joe Battle - Diners Near Me - El Paso, Texas

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We came at breakfast time during the week. We tried to come in on a weekend but there was a two hour wait. The food was good. Good portions and tasty. Our waiter Paul was very cheerful & efficient. The place is decorated with Black Bears. Gives off a cabin in the woods type atmosphere. Fun place ! read more

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Sunday morning around 8:40 not a very good experience ... no hostess upfront since it was just one person they offer the bar no problem ... took 7 minutes to get acknowledge a very nice tall blond kid I don't think I was his section but he try to help me.. got coffee took my order after 30 minutes still no eggs.. would I give them another chance? Maybe during the week and I would ask for the blond kid section super nice kid ... read more

Love this place the food is delicious servers that I've have been really good except the last one I had but other than that food is worth the wait and look forward to future visits read more

Black Bear Diner El Paso - Joe Battle - Strawberry Waffle with bananas - Diners Near Me - El Paso, Texas

Love the dinner atmosphere, waiters are always very helpful. Expect a wait of over 30 minutes to an hour any time of the day.

The food was good and the chocolate cream pie was amazing. i am stuffed,everything delicious my name is Olivia and I'm 9 years old

We had an early Thanksgiving gathering for a group of 11 people. The turkey dinner plate was abundant and excellent. Sophia our waitress did a great job of making everyone feel welcome. Will definitely be returning. read more

Food was ok... They charge for coffee?! $4 a cup. I have never been to a diner that charges for coffee??? Pancakes are dry. Biscuits are dry. And expensive! read more

We did wait awhile. Got seated and got drinks right away. Food did take awhile but they were busy so its okay. Food was great. I would definitely be returning. This is a great breakfast place. read more

I wish I could give 4 negative stars. A couple of days after they opened I ordered the fried chicken. One piece was cooked the other pieces were frozen, yes frozen like ice. I called the restaurant twice and asked for the manager. The person on the phone asked why. I told her and both time I was hung up on. The third time I left a message and now a couple of months later I have not been called back. I am not going back and not going to recommend them. read more

Thank you Kailey G for serving my family today. We ordered the bacon and cheddar burger and the Western BBQ Burger. I just wanted to say you did great! Happy New Years read more

Big portions of great tasting breakfast or comfort foods. Does not disappoint. Very worth the time to visit. Service is friendly and fast. Restaurant is clean and very well staffed. read more

The food was sooooo good ! And the service was amazing! I definitely recommend this place! read more

Black Bear Diner El Paso - Joe Battle - Diners Near Me - El Paso, Texas

great service, restaurants is really cute, decorated like if you were in a cabin in ruidoso, and the menu has SO many options, desserts look great. Good price too read more

Pretty sad, they offer a menu with a picture of what I will pay for the item in the picture with no other disclaimer. I ordered it and got it without the strawberries that were in the picture, so I asked for the strawberries and they wanted to up charge and when I showed them the picture, they wanted to argue about it , including the manager. My first time there and my last. I got up and left. Scammy place. read more

Been going to the Joe Battle location ever since they opened. Have not had a single bad experience...service, food, enviornment always a pleasure, et cetera were all exceptional. It is refreshing to go to a restaurant where you get quality food and quality customer service as well more than enough food to sate even the largest of appetites! Retired 27 year hospitality industry manager here. The team work is amazing! (All the servers have been exceptional...special call out to Missy!) read more

Ivy was great! Highly recommend asking for her to serve you. She was attentive and made our experience very pleasant. The food was delicious. We will be going back for sure because of Ivy. read more