No idea the last time I had Cracker Barrel so while visiting we had to come visit, first time we tried long wait so we decided to come back another day, worked better & no waiting. Once seated we stared with drinks, Watermelon Lemonade & s'mores latte not bad. On the food I had the Campfire breakfast skillet it was very good, great combo & hubby had the Grandpas country fried breakfast & side of pancakes, wow that chicken was delicious, good pancakes loved the little bottle of syrup. This place is a bit of a one stop shop, shopping area when u enter a lot of fun stuff, fun decor .. service was good & prices were reasonable we enjoyed our breakfast & time here. read more

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I placed a phone order, I did not dine in. The wait was longer than I was told. There were no customers inside the establishment, that should have been a sign. I ordered the catfish dinner and before I started eating I seen something black in the mashed potatoes that I thought may have been from the potatoes if they were homemade--it was not. It looked like rat feces. When I returned the food no one apologized, no one was shocked (especially not the manager, he also couldn't work the system to give me a refund or locate the order). This establishment is unsanitary with poor customer service skills. read more

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This Cracker Barrel has some of the worst customer service you can possibly imagine and I'm gonna tell you why delivery people walk in and just stand there and we are treated like a bunch of idiots when customers order online they literally are ahead of the majority of people that are already online ready to check out, so I don't know why you prioritize the people online when people that ordered online are equally the same customer as the ones that are in front of you so here's my point if I walk in and my Food is right behind you. Why is it so hard for you to turn around? Acknowledge me say hi ask me what order I have hand me the order and let me go and literally takes 30 seconds if not less to do so yet you hold us there for 3 to 10 minutes at a time because you have a line of customers and sometimes it's not even that much. It's not hard to just turn around and be proficient at your job if you're in customer service and you're the face of the restaurant multitasking is a fundamental requirement that you must have. It's not rocket science you see someone standing there with a bag. Ask him if they need an order handed to them I promise it'll take you like 10 seconds to do so but for us to sometimes wait 10 minutes for you to just acknowledge us the next time I'm just gonna grab the bag myself to get your Attention. This is so ridiculous because you out of very few restaurants. Here in Williamsburg are just terrible when it comes to communicating with third-party vendors, we matter to we are also humans we are people. We also work with you treat us that way. read more

This was by far the worst experience I've ever had at a Cracker Barrel. Food was cold and subpar. They've changed their menu and no longer had ANYTHING even remotely healthy. I used to come with my ex-husband and they had a breakfast menu for lighter fares with a yogurt parfait, oatmeal, etc. I ordered the only thing on the menu with egg-whites and they literally told me they were out. Christ. Everyone's food was cold, our server would disappear for 10 minutes every time we asked for anything, and he forgot to ring up the only thing my husband ordered - so they had to go back and make it and then came back 10 minutes later and said they were out of soup!? So, they made him a grilled cheese and then didn't even take it off the bill... Unimpressed, big-time. Best part was the gift store. Their menu is awful, the food was lukewarm at best, service was bad. No reason to come back at all... and I won't. read more

Service: 4/5 our waitress was kind and attentive. The hostess was also sweet. The one complaint was that our waitress let us sit there for 10 minutes as we thought you paid at the table. You actually go up to the country store. Ambiance: 3.5/5: it is a typical Cracker Barrel with old fashioned Knick-knacks and saying pictures all over the wall. Lots of tables and chairs, good for big and small groups. Also has the country stories up front to browse and shop at if you have to wait. Food: 3/5: Chicken and dumplings were good. Ample portion. Pinto beans side- not good, no flavor. Fried apples: were nit cooked as good as the last time I was at a Cracker Barrel. Corn bread-very dry. Will go back and try other items. read more

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CRAPPER BARREL! The WORST restaurant experience I've ever had. Restaurant was filthy, service was slow, and food tasted like it came out of a trash can. I'm not exaggerating. First of all I asked for green beans as my side with my chicken and dumplings, I received collard greens. Anyways, the chicken and dumplings were horrible, plain bread had more flavor than that monstrosity. The only flavor was from the pepper I had to add. Now on to the worst part of this prison meal... the collard greens. They didn't even taste edible. I can imagine if you took a bite of out a smokers couch it would taste the same, and that's being nice. Pancakes were gross. read more

Cracker Barrel Old Country Store - collard greens - Breakfast & Brunch Near Me - Williamsburg, Virginia

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DEE provided excellent service!! She was friendly and very efficient. The food was good too. We ordered the $19.99 meal for 2 which is offered Monday-Friday. We chose their new (mini) cinnamon rolls skillet as the appetizer/dessert and their new breakfast burger for our entrees. Everything tasted delicious. read more

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My meal was nothing short of AMAZING! It was basically eggs Benedict but nothing basic about it. I enjoyed the "Brisket Benny". It's BBQ brisket covered in An over easy egg with tomatoes and green onions. It all rested on 2 buttery biscuits. It was hot when it arrived, flavorful and I loved the way the textures came nicely together; the warmth of the egg, the tenderness of the brisket and doughiness of the biscuits. I fell in love! A unique bonus was that my meal actually LOOKED LIKE the advertising photo. How often does that happen? To wash that down I had a strawberry mimosa, which was also delicious! The server for our table was Jon. I appreciated his enthusiasm and energy. He was really nice and accommodating as well. read more

Mike cute young waiter awesome sauce if u come here ask for him ladiees!! Just saying oh the food is good 2

Customer service was great, the restaurant was clean and maintained. Just food was ok, not the best but not bad either. Overall, average Cracker Barrel. read more

We had a last minute dinner here on our trip to Williamsburg. Restaurant was really busy with 2 empty buses in the parking lot. So many middle schoolers! Staff handled this so well and so professionally. Our server Jenny was fantastic, a breath of fresh air in that chaotic dining room. She moved quickly and expertly through her tables with a smile for everyone. Food was hot and tasty. read more

This Cracker Barrel needs lots of work and you can tell it starts in the kitchen, leading out to the floor. We had the worst experience of my entire life at Cracker Barrel - and it might just be this location. Have you ever seen an empty parking lot and wait 30 mins for a seat, then an hour plus for your food - just for your entire meals to come out cold. We had kids with us and their meals were all cold. We were a larger group and we were not the only party in the dining room waiting on our food. My husband order a basic cheeseburger - meat cold that the cheese didn't even melt, his bun was so hard it sounded like a rock. Disappointing- you mess up a simple meal. Our waitresses were nowhere to be found, being a bigger party we were assigned 2, we had to ask other waiters to find ours to just simple refill a drink. Save yourself the hassle especially with kids and go eat elsewhere. We did get a refund on the burger, but the lack of care from the waitress to the cashier in horrible customer service, just disappointing especially from a chain restaurant that's been around for lots of years! read more

Eggs were perfect ! The chef really did a great job on the food. Waitress was good also. Everyone was so nice and helpful. . I stopped Mike and asked him for butter . While he was carrying dishes.. He came back with a handful. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Williamsburg, Virginia

We ordered a takeout dinner last night. We don't t have takeout that often because most of the time when it arrives it is cold. Usually I go get it . Both of are late Seniors, Not feeling like going out we gave Cracker Barrel a try. To my amazement, I was surprised. The meal arrive while warm and delicious. I had the pot roast to give it a try. The wife just wanted a cheeseburger, which she said was also good. Will give them another try in the future. Thanks to all, especially the cook. read more

The food was good fresh but the corn was plain and had no seasoning chicken tenders were good the inside of the restaurant was nice and cool but the waiter was TERRIBLE he was rushing my mom to order gave the wrong drink forgot the coleslaw brought the wrong food and took SO LONG just to bring A TO-GO BOX. read more

Wait time was about 25 minutes, which is not abnormal when we come to a Cracker Barrel restaurant. The temperature is very cold outside and pretty much inside. The first table we asked to be moved because of the draft coming through. I ordered fresh hot coffee, turnip greens, potato casserole, and the fried chicken. My sweetheart, ordered their new potato casserole shepherds pie. The fried chicken was hot however the breading is too thick to my liking. If you enjoy double fried very hard crispy chicken skin then this is for you. The turnip greens and potato casserole was lukewarm, but tasty. My sweetheart stated the shepherds pie was OK could've used more of the potato casserole versus the mashed potatoes as it was advertised. The pot roast was tender and quite tasty and it was served in the cute cast-iron skillet. Coffee was fresh and hot. However, the spoon that was given to me was not properly cleaned. The biscuits were fresh, plush and delicious. They actually melted in my mouth. Our waitress was very sweet and friendly. I will give her a four stars. The restrooms on the other hand were horrific. Smelly and trashy. I will be sure to let management know on our way out. Overall experience was three stars . read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Williamsburg, Virginia

The food was amazing and the prices were good as well. Our waitress, Cameron, was amazing. She was very attentive without being overbearing and was very friendly. read more

Waited half an hour to get our food only to be told what I had ordered was sold out and then 10 minutes later what I had ordered as an alternate had also been sold out. This was Memorial Day weekend on a Sunday evening. It has always been a decent Cracker barrel , but I would steer clear of this on Sunday evenings or holidays. read more

I had such a great experience at late lunch today - it was the first time I had ever been to a cracker barrel - Sakura was wonderful and so sweet, service and food were awesome. Only taking a star off because the "guests" around us were downright rude. Table behind us was flagging down servers to complain for ridiculous reasons and the couple seated at the table next to ours was given the option of 20+ tables and chose the only dirty table (next to ours) and insisted that the host clean it while they stood there and watched. I get that "sunday diners" are usually not the best and not the restaurants fault, but it's hard to enjoy the dining experience when people are being see you next tuesdays around your table. Also the young blonde host with the glasses was extremely nice (the one that had to bus the table for goldilocks). hopefully people are kinder during the week. read more

Chicken and dumplings served was so disappointing. It used to be a thick creamy delicious meal. It was in a watery base, chicken seemed soggy and no flavor- dumplings sloshed around in the water. Never order! Service was pretty good but they got busy with a bus load. read more

The parking lot was almost empty, which I mentioned but then thought maybe because it's 3pm. Although Golden Corral next door was packed. Google gave this place a 4.2 stars, I wish I had looked at yelp first because I definitely would not have eaten here. The food was awful breakfast casserole very greasy and I got the Shepards pie which I could not eat much of, and started having a stomach ache after eating some of it. Who puts tomatoes and sour cream on Shepards pie? But not just that it was not good at all. read more

Cracker Barrel Old Country Store - Hashbrown Casserole Shepherd's Pie - Breakfast & Brunch Near Me - Williamsburg, Virginia

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This is one of my favorite breakfast spot, the food is great and the shop has some old time favorite snacks. I recommend this restaurant. The service was great and our waitress had a wonderful vibe for during our breakfast. read more

server was great. we were sat quickly. But a restaurant that makes southern food should know how to make grits! As a southernerI find it disappointing to have to search for my grits in the bowl. this not a hard thing to make. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Williamsburg, Virginia

I have mixed feelings about this restaurant. The first meal I had there was so good I felt it was the best meal out I had in Williamsburg up until that time. Since then it was been variable but over all pretty good. Recently I ordered the "Southern Fried Chicken," and on a scale of 1-10 I would say it was maybe a 4. The chicken meat was overcooked and chewy. I guess my expectations were a bit high. Usually I order breakfast meals and they have been fine. read more

Stopped by while in town because it was mid-November and I wanted to try their seasonal country fried turkey dish. Saw an ad for it, had never tried it before, and it looked super delicious from the photos! Even though we came during prime lunch time, this location had zero wait time. Totally surprising because the ones back home in Las Vegas are always totally packed, especially during lunchtime! I haven't tried going during covid but I'm sure its an even long wait now with social distancing measures in place! This location had a fair amount of diners inside but even with social distancing in place, there were still plenty of available tables when we were seated. Our waitress was super friendly and chatted with us about everything from how good the country fried turkey was to the local area and even Las Vegas, where we told her we were visiting from. When our food came out, it really was tasty and just like how I had imagined it would be. I would definitely recommend this location and will also be back the next time I'm visiting the Williamsburg area! read more

Cracker Barrel Old Country Store - Country fried turkey - Breakfast & Brunch Near Me - Williamsburg, Virginia

Crackle Barrel has the nastiest bathrooms - so much pee on the floor my shoes were actually sticking to the floor. That's pretty bad I had to wipe my shoes before getting in my car. The bathroom doors were disgusting, the walls are disgusting- do not touch anything. I cannot get past the smell much less eat there. read more

Food was pre-cooked and just warmed up to serve, fried chicken should be crispy and cannot be cooked in just 10-12 minutes. Same with fried okra, if the okra was just fried it would be hot and crispy, ours were barely warm and soggy. The hash brown casserole was barely warm and sticky like it had been sitting around. My chicken fried steak was not hot and was tough. Cracker Barrel's food has been falling in quality for several years, we used to eat there often, we rarely go and now we will never go back to the Williamsburg restaurant. Too many better restaurants to choose from in this area. Golden Coral would have ben better. read more

Pretty good food but my freind didint say anything and after all of us ordered and it was his turn he didint get to talk the waiter walked away please inform this notify this waiter at this fine eating establishment if not I will never be consuming anything in this restaurant. read more

Cracker Barrel Old Country Store - This picture implies the establishments conditions pretty good except for the waiter peculiar assumptions - Breakfast & Brunch Near Me - Williamsburg, Virginia

Second visit to this establishment at a different location. Extremely disappointed in quality of food and friendly service. All three dishes we ate were extremely bland. Had to add lots of salt and pepper just to make it palatable. Server was no where to be found. Best part of the meal was the sweet tea. We will not be eating here again. read more

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Let's start with the good. Country fried chicken and my wife's country fried steak were both hot and delicious. Now the negative. Service was very slow and our sides must have been plated 30 minutes before the entree because they were hard and cold from sitting. Was excited to try the cheddar broccoli casserole so we ordered it but unfortunately it never arrived. No manager checked on us, not a great dining experience. read more

Ambiance was nice and relaxing Store is cute. But I would have to give the food about a 2 1/2. We ordered a platter that had ham, eggs, biscuits, gravy and potato casserole. Could hardly eat the ham because it was so salty. Potato casserole was not very hot and had too much onion. But the biscuits and gravy were good and the eggs cooked just right. read more

If I could give it 10/5 stars i would. Host was super sweet and was sat quickly. My server Nikola was the sweetest. He communicated he was new but my husband and I are regulars to Cracker Barrel so it was okay. Food came out fast and amazing. Lady that checked me out was super sweet. read more

Maybe the biggest problem with this experience was that we'd eaten from a different Cracker Barrel several days before, and the food at the first one was fine. Unfortunately, I don't think I'll be visiting this location ever again. I had ordered the classic sampler, with a piece of chicken plus chicken and dumplings as my entree, and two sides (Mac and cheese, and broccoli), with hopes of eating some of it for lunch the next day. I'm not a huge broccoli fan, but we all need something green. Let's start by saying the broccoli was the best part of the meal, for sure. On the plus side, it was bright green and steamed, and tasted as broccoli should--unlike everything else I received. The biggest problem was the chicken and dumplings. My first concern upon removing the container from the bag was the fact that the entree-size serving was roughly the same as a side. I understand that it was supposed to be smaller than the typical entree serving size, but this was roughly the size of a side. It was nearly comical, to see this small bit of dumplings in the entree container! At first I was irritated by the size of my serving, but then I took a bite and realized whoever dished it up was trying to do me a favor. These were the saltiest dumplings I've ever tasted. I did find two small pieces of chicken mixed in the gravy, but again, it was so salty it was inedible. But wait!, you say. You got a sampler, so there's more chicken! Oh yes, the piece I intended to save for the next day...well, it was dry and tough. I left almost all of it. I left the mac and cheese too, because it was just mushy and tasteless. It was truly the worst food I've ever had at a cracker barrel in my life. I don't think most of us go to Cracker Barrel expecting a classy meal, but I do think it's okay to expect a decently cooked and well-tasting one. Cracker Barrel missed on both counts, and left me so wary I'm not sure I'll try again. read more

Today we had breakfast and discovered the host for the restaurant was also the only server. Despite this he waited on my husband and I as well as the other four occupied tables, one with six and one with EIGHT, with efficiency and a great attitude. Times are rough all over when it comes to staffing, so kudos to him. We've lived here for fifteen years and have been enjoying our local Cracker Barrel for all that time. The food was as fantastic as always, and I wanted to update my review to pass along some goodwill to our server for bearing up so nicely under pressure. Hopefully the staffing situation will be remedied, but in the meantime, good job! read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Williamsburg, Virginia

My friends & I stopped in for brunch. The restaurant was not crowded, so we were seated immediately. It took a while for our waitress to come to our table. She greeted us, but got busy with other tables and took a while to get back. When she got to us, she apologized for the wait. There was quite a long wait for our food to arrive. We all ordered a grilled pork chop with our meals. They came sized and cooked differently. Mine was small, dry & hard. The others were acceptable. I sent my pork chop back and received a new one. The grits were so watery they even tasted like lumpy water. No one ate them. The pancakes were good and my eggs were slightly cold. I was honestly too hungry to send them back so I ate them with my pancakes. When the waitress brought our checks, we were charged extra for the grits. However, when we ordered, they were part of the meal. We indicated there was an issue and she went and got the manager. The manager came, we explained our concerns & he apologized and corrected our checks. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Williamsburg, Virginia

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Service took forever and server was very rude. Was excited to go and have breakfast for dinner and it wasn't great. Asked for bacon as a side and was told that "wasn't a breakfast side". Dinning room was dirty and loud. Not a great experience. read more

Never again. Last year I actually said I was never coming back to another Cracker Barrel but my son likes the pancakes so here I am sitting here without any food because even though it wasn't crowded, my food came out cold and one thing I NEVER do is send back food and ask for anything else. This place sucks and if you aren't the right Race, your experience is different. read more

Service was friendly and nice. Talk about good old southern hospitality from Micheal. However, we come from NY and the food was not up to par. I asked for my sirloin steaks medium and got them more than well done. I know it isn't a steak house but don't ask me how i want my steak and not give me what i ask for. The prices were decent but it was my first time in a Cracker Barrel but don't think i will continue. read more

We checked in on wait list online since there was a 15 min wait. Arrived and the lady said we can't seat anyone even with online check in, that's fine we checked in and waited . 20 mins later we seen others coming in and being seated and we were never called , went to talk to her again, she forgot to put us in when we arrived so did then and it put us behind 8 other parties. Normally we would have left but it's tradition of ours for new years brunch at cracker barrel . We waited, almost 30 mins later got a table. Ordered the mama's French toast, as we do each year, the toast was hard and chewy and tasted almost sour couldn't eat it. The eggs were hard and cold but the bacon was crispy. It was a disappointing visit but the server we had was very polite and looked to be waiting at least 4 tables at the same time. So he was keeping busy and still kept it polite and checked up on our beverages! I personally wouldn't recommend the mama's French toast, however the chicken and dumplings on the table across from us looked amazing ! As far as ambiance, the store was spaced nicely to be able to move around and shop and the dining area was very clean. read more

Cracker Barrel Old Country Store - Mama's French toast - Breakfast & Brunch Near Me - Williamsburg, Virginia

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Absolutely phenomenal! Service was quick and wonderful. We got served by a nice man named Ali. He seemed very well at home with the customers and made sure everything was alright with us. Food was fantastic. The biscuits were a little battery for my taste but delicious nonetheless! I got the fried country steak with fries and fruit. Fruit was sweet and juicy, steak was delicious, and the fries were exceptional. The entire restaurant was decorated with old country town ads and photos. It was amazing! It had a very homey feel to it. I would definitely go again! read more