I vowed I'd never return to a Cracker Barrel until they got rid of their current CEO who led an effort to do a makeover on the brand. However, this was my daughter's last night visiting us before returning to the West Coast, and we have fond memories of eating at CB during our family travels when she was MUCH younger. We arrived at this location an hour before closing, which I try to avoid with any restaurant. The parking lot was sparse at that hour, so parking wasn't a problem. We were immediately escorted to our table after making our way to the host station. There were still several tables occupied, which made me feel less guilty about our arrival time. Drinks were promptly brought to our table and then we placed our order. Now comes to the one-star deduction explanation. By my phone, at least 30 minutes went by before I asked our server if our food was coming out or did we need to go elsewhere. Up until this time, our server hid in the kitchen. While he appeared geniunely polite, I think he was honestly afraid to ask the kitchen crew what was taking so long. Our server's supervisor came out and apologized for the delay explaining that our order had been lost (our server later told us the order printer ran out of paper and no one seemed to notice). In an effort to make it up to us, the supervisor stated he would take off the priciest meal on our ticket. Within a few minutes, our order did come out and thankfully the food was delicious, which actually was this restaurant's saving grace. I don't normally travel through this area unless headed to the Charlotte airport, so it's unlikely I'll stop again at this CB location. My recommendation though would be to come during busier times of the day when the staff seemed to be more "on point." read more

Ambiance was so comforting and nostalgic- exactly the same as it's looked for decades at every Cracker Barrel location! Service was good. Hostess was friendly, server was attentive, cashier at the end was super bubbly and nice. My husband was craving breakfast and loved the chance to have some breakfast food at lunchtime. I got the veggie plate and loved the carrots! The broccoli was a little sad. The fried apples were delicious. The Mac and cheese was fine. Love how we got a basket of biscuits too! Fried pickles were pretty delicious to start with! Happy with this meal! read more

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Happy people!!! Everyone was so accommodating. The food was very good. I got the breakfast with 3 meats and I chose the country ham as one of them and got grits as my side. It was delicious. The pancakes were huge!! My boyfriend got steak and eggs. His steak was a full size thick ribeye and it was wonderful ! Our server was awesome. To top it off , I was surprised to see that they serve alcohol so I indulged in a Bloody Mary. On our way out we got lots of candy. It was a great experience! read more

If you thought it was bad that they started to mess with the logo. Wait till you step inside and see how poor the service is.!!! This has to be the poorest run Cracker Barrel in the country. Never mind a 30 minute wait I think that's to be expected but for them to see us and not let us know that they had a hour and a half back up in the kitchen was untenable read more

Last night's visit was the third time. We have been to this location and had subpar food and service. But last night was the worst . My husband's mashed potatoes were so cold. They didn't even melt butter. Our waiter took our order and then just kind of vanished. We didn 't see him again until another person brought our food to the table, minus our carrots. And after she found out what we wanted as a substitution for our carrots. He pops in, oh, by the way, we're out of carrots. We had to ask him for refills. On our drinks and even though he was told multiple times my husband had half-and-half I had sweet tea. He gave my husband all sweet tea and tried to give me half-and-half when I corrected him. When he went to fill my cup with sweet tea, he poured it on the table on my plate on my food on my arm. And never even apologized, this wasn't his first day I asked, I don't think we will be returning to this location again. 3 strikes, you're out, but on a side note. The manager was extremely nice and apologetic. Can't say that for our waiter, but the waitress that brought our food lexy.Really wish we had ahead her.She was on the ball on top of everything.But unfortunately, we got stuck with anthony. read more

Very inconsistent with servings for take out. Food never consistent in cooking or amount. Must be a lot of different people doing this job. Someone , ie manager should be checking these dinners before they go out. read more

Placed a large to go order and while it took over 30 minutes beyond the estimated pick up window the order was correct and everyone seemed satisfied with the order. We were provided only 1 biscuit or cornbread muffin per entree when it's usually 2 and only 1 person ordered biscuit but the bread was 50/50 biscuits and cornbread. read more

My wife and I stopped here for lunch with our young granddaughter on a Saturday afternoon. Like so many places, it appeared they were a bit shorthanded because some seating areas had no servers. I don't in any way hold that against them, though. #Bummer. We asked for a table by the windows and received one (thank you, hostess). One of the things I'm always looking for is dirty floors, especially in corners or along the edge of the walls. Cracker Barrel gets an A+ here for cleanliness. Our table was clean as well. Keep it up! I ordered the Cheesy Bacon Homestyle Chicken since there was a giant picture of it on the menu and it looked good. We also got some sliders and fries for our granddaughter. My wife got the chicken fried steak but I'll let her review that . Tracy, our waitress, was very prompt with everything. She gave our granddaughter a kid's paper menu/drawing thing and some crayons so she was happy while we waited for our food. So far, so good. Our food was served promptly. Mine and my wife's food was nice and hot, and our granddaughter's food was cooler. Again, perfect. But, then we hit a speed bump. The breading on my chicken was not good. I can only describe it as once-crispy but left out and then nuked so it's now chewy. Know what I mean? It was bad, which was a shame because the carrots I got for a side were great. I requested the manager and the waitress Tracy together. I explained the issue with the breading (nicely, I'm not a Karen) and the manager immediately offered to replace it with anything I wanted. Great! Then, and the reason I wanted the manager, was so my wife and I could tell her although there was a problem with my meal, Tracy was awesome. People always hear the bad, but they need to hear the good as well. I got roast beef as my replacement along with a side of fried apples and mashed potatoes with gravy. All three were great and there was nothing left by the time I was done. Well, my lovely wife absconded with my apples so I only got a few of them. Our granddaughter got some, too, and she loved them as well. At the cash register, we had to wait for the cashier to come over. I was standing there for a bit, but it turned out he was just a few feet away talking to the host. When I stood right up at the counter, instead of like 3 feet back where I had been standing as I looked around for someone to help, he walked over. He could use some training to understand when people are standing in front of the cash register with their stuff and maybe ask them if they are ready to check out. Don't make them literally touch the counter before you walk over to help them. All in all, I'm giving four stars. Tracy, though, gets 10 stars! read more

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I didn't think I would have a back to back visit to different Cracker Barrel restaurants. This one is located in Salisbury and actually was a social meeting visit. Seating and drinks were quick and efficient. Orders were taken and I returned with the Country Steak with eggs, the hash casserole, with coffee. Biscuits were brought out with our meal and the steak was fantastic. Coffees were refilled and getting the server to bring the check along with a takeout box was relatively easy since she was constantly checking on our progress. Dishes were even taken away before the check arrived. I had no complaints at all and would return back, if in the area again. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Salisbury, North Carolina

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Breakfast was very good , got there early enough to beat the crowd . The new strawberry pancakes were very good . The Carmel latte was as good as one you would get at Dunkin'. Definitely one of my top breakfast spots . And will be returning read more

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Picked up my heat and serve and the box was leaking profusely as she carried out. She took it to the back and 10 minutes later bright it back out and the box seemed dry so I went on my way. When I got home, I discovered the new box leaking like crazy least a pint dumped on my kitchen floor and all over my car seats. Now the heat & serve has gone to pot. It's time to the time if death for Cracker Barrel. Also while I was there I had what was supposed to be buttermilk pancakes and sausage. Somehow I ended up with pecan pancakes cakes. I love pecans and didn't mind but I'm not one of the masses with tree nut allergies. They literally get nothing right anymore. read more

Cracker Barrel's our favorite place to go to whenever we want home style southern cooking. Eating and shopping are my thing. What can be more perfect than Cracker Barrel! I always ended up having my belly full and a bag of something. During this trip, I bought a pair of girl's sunglasses and a toy for my granddaughter. My husband, our granddaughter and I came I came in at around 5 pm, so there's no wait and we're seated upon arrival. Immediately after seating, our waitress approached us with a smile and got our drinks order. She's friendly and very attentive. I ordered my usual Chicken Fried Steak, green beans and turnip greens. Yummy! My husband ordered the Cheesy Bacon Homestyle Fried Chicken. He didn't like it. He said the breading was chewy. The manager asked him if he wants to order something else and ordered Roast Beef which was tasty and tender. We shared peach cobbler and asked for additional scoop of vanilla ice cream. Perfection! Overall, we were happy about our dining experience. The nostalgic homey interior's a plus. read more

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Service was great. Food was pretty good (delicious lemonade btw). Shop was really neat and decked out for Halloween and Christmas. Just confused as to why there wasn't many people there. Never seen a Cracker Barrel so empty and hope it was just a dry day. read more

Had the country veggie plate. Great flavor but could have been warmer. Tyesha, our server did a great job!

Completely undercooked fried chicken, horribly seasoned with stains of blood still inside. Slow service, asked for gravy 3 times didn't get it. Asked for napkins twice didn't get them. Complete waste of money and appetite. We ordered two orders of the special southern fried chicken platters we left both the way read more

Food has good down hill alot almost like eating banquet dinners at hone biscuits are frozen reheated not made fresh fresh anymore. Also could tell they don't like my kind of people anymore removing old person from brand feel devalued as customer. Waitress was good food failed management failed read more

Food prepared incorrectly, (steak and shrimp) Dumplings were like pasty mush, Waitress was phenomenal though and front staff. read more

The table we were escorted to had water underneath it. We had to ask to be moved to a nearby vacant table. That table had water on the seat and food in the high chair. I apologized for bothering her and asked the woman with us for a napkin. The woman told us she was a hostess, she escorts people to tables and the server could get us anything we needed. That's when we should have left. The pancakes were so-so. And there was bacon in my fried apples read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Salisbury, North Carolina

Cracker Barrel's always amazing great breakfast great lunch great dinner. Some of our specials are phenomenal like their campfire dinner was amazing read more

I ordered the country fried stake and mashed potatoes. My husband ordered the turkey and gravy, green bean and mashed potatoes. What an incredible disappointment. After this I am actually proud of the homemade food we make for our dogs. Usually when we don't eat all our food we take a doggy bag but I would never take something like this home. Let's not mention the Poor service. I hate writing reviews like these because some years ago I actually ate there with friends often. This time I felt like telling people waiting to go home and not waste their money. The little bit I tried messed me up so bad it wouldn't be appropriate to mention on this site. Same with my husband who by the way can eat rocks ‍z couldn't get out of there fast enough. read more

I normally would love this place but when you get seated (party of 3) and people come in and sit after you, are fed before you and are finished before you have your order then I believe something is off. No special order at our table...all French toast which is a staple on the menu. The wrong food was delivered (sausage instead of bacon) and the waitress said the kitchen wanted the sausage back before they would let her bring the correct order of bacon. The kitchen wanted food back before it would make the order correct???? WHAT???!!!! One side of French toast was delivered without the strawberry side and one order of French toast came about 8 minutes later than the other 2 orders! Had to ask several times for more silverware because only 2 sets were delivered to our table. The food was good but I believe the organization needs lots of help. read more

Never go wrong with breakfast at Cracker Barrel. They have so many breakfast options to fulfill your craving! Absolutely love their pancakes and iced lattes read more

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Typical Cracker Barrell, good food, great price, awesome country store. Huge wood burning fireplace to warm my bones, could feel it at my table. Next to the freeway by the Wal-Mart but I found it. RV parking - go all the way to the end, then left into parking lot. read more

Cracker Barrel Old Country Store - Real wood fireplace.... awesome - Breakfast & Brunch Near Me - Salisbury, North Carolina

Had breakfast, friendly staff negative only one waiter took time to get my order and went they brought food eggs were cold. Waiter did his best to be attentive but i suggest hiring or making sure you have additional servers when you have around 10 tables. read more

Only the hostess had on a mask, no cook or waitress. Walked in and back out. No one wants someone in their face or cooking their food during a pandemic without masks. Common Sense!! read more

This place is wonderful! My husband and I are traveling in an RV and they allowed us to park for the night. The restaurant was clean and the staff was beyond helpful and polite. They meals were terrific!! We had dinner, dessert, and breakfast! I would not hesitate to stop there again next year when we go south again. read more

Visited Salisbury location to place a pick up order for the family dinner. Spoke to four different Cracker Barrel employees who were not occupied at the time in an attempt to place an order. Although they were not busy at the time each of them passed me off to someone else. Evidently there is a server somewhere who takes the To Go orders. After a 10 minute wait I asked for the manager which was a useless and futile effort. Once they located her in the office she made her way out. Still no server. Manager was totally unconcerned. In no way rude. Heck I would have appreciated rude more than cold uncaring tone. I'm very forgiving of establishments that are understaffed as they are trying. This was not the case here. We called in our order to the Lexington location. Much better service there. read more

My husband and I dined before 4:00 p.m., our waitress, Jennifer, seemed to be in a hurry to get us out. I ordered the Wednesday special. The waitress said she hadn't served any that day and went to the kitchen to see if they had it!!! They didn't have the sugar plum mimosa that I wanted but they had the Wednesday special. However, when our food came out I received the to-go order that I was going to get instead of what I had ordered for dining. We had only 3 forks in our basket, and used the forks to stir the coffee. I didn't complain about having the wrong order to eat, but it was hard to eat the maple bacon grilled chicken with just a fork. I asked three times for a knife and never received one. Jennifer gave my husband a coffee refill and said that was the end of the pot. My cup was empty, and I did not get a refill from her. Shortly, she said she had leave, but gave no reference as to whom would finish waiting on us! She did come back to ask if we were through with the salt and pepper because she had to refill them. We told her they were full enough. Then, she proceeded to sweep around us--told me not to move and brushed my husband's foot with the broom. Later, a waiter named Jordan came by and got me a knife and coffee and was very accommodating. We left him the bigger portion of the tip! When we were leaving, we noticed that the young mother and her young son seated across from us, had been there quite awhile, and hadn't been waited on. I realize it's the holiday season, and good help is hard to come by. Every person with whom we dealt was a "Rising Star" and had earned no actual stars. The staff in the store were all very gracious and accommodating. read more

Breakfast on the road, why not stop at the Cracker Barrel? I really can't complain - it's inexpensive, they are good at what it is and it's easy to get right back onto the highway. I don't know of a single CB that I've visited that wasn't really all of those things. I had the Uncle Hershel with two eggs over well, the hash brown casserole and a pork chop. I find that their bacon and sausages are way too salty but this is just right. Biscuits were good too! I wasn't in a grits mood today. Maybe next time! read more

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Cracker Barrel is in the midst of a 3-phase menu change that is eliminating the core menu items that customers come for. Right now after only phase 1, you cannot order eggs in a basket, turkey sausage, The Old Timers Breakfast, and more. Things like Oatmeal have been gone since COVID. But I guess to make me feel better about not being able to order the items that have always brought me into this restaurant, I can now drink beer, wine and cocktails. WHO goes to Cracker Barrel to drink alcohol??? Hey Cracker Barrel - you've forgotten who your core customer is and why we patronize you. read more

It was a pickup cratering order, with that we didn't get all of our order. What we did get was absolutely terrible. This was supposed to be Christmas dinner and we threw it away. I know I should have checked it before leaving the store. However waiter loaded it in car and it was in bags that were tied and already leaking in the bag. Missing part if meal was not the worse of it!! The chicken and dumplings, well it was just dumplings. Not any chicken!! Mashed potatoes tasted very earthy, basically dirt. Corn was ok. Roast beef had a weird taste as did the geavy. Even the loaf of sour dough bread tasted like vinegar!! So $148 dollars in the trash!! And when I contacted the restaurant by calling, emailing and leaving review I have heard nothing. Will never eat there again and I hope you will not either!!! So much for Christmas dinner!!! Absolutely the worse meal ever. read more

I had lunch at the Cracker Barrell in Salisbury NC. It was the best dining experience that I've had in a long time. The hostess and cashier was nice, my waitress was great and the food was wonderful. My food wad delivered quickly and it was hot. read more

1. Please answer the phone. 2. After calling 4 times to place a to go order, someone hung up on me. 3. I called back a 5th time and was placed on hold and sent to Neverland... because my order was never taken. I hung up the phone and gave up. I will continue on to the Clemons, NC location. read more

Well... I don't know what to say except I'm done with this Cracker Barrel, maybe all of them. We had a simple mistake turn into a full fledge shaming put on us by the manager. They put the wrong sauce on a menu item. No big deal. We were just going to scrape it off, but the server talked us in to sending it back. We did, and everything was fine except they did not put the sides back on. We still didn't say anything about it. Chalked it up & moved on. When my wife was paying she said everything was fine except what happened. The manager came out and wanted to talk about it. The manager then proceeded to lecture us about how it was our fault the sides got left off because we returned the plate. We weren't looking for a handout or even an apology, but I'll be damned if I'm going to be shamed over a meal. Obviously they have no interest in conducting a decent business. read more

I ordered online last night and got home and was missing some things, which for a pregnant lady can make ya very upset! But luckily I called and spoke to the manager (I want to say Rachel) and she was beyond nice and great in the situation and made everything better. For her great customer service I will be back. Plus my food was great when I got it! read more

Spiders. I used to love going to Cracker Barrel. Not anymore! The people here was extremely nice and welcoming. I was drinking coffee with a neighbor after ordering and a spider came down from the ceiling and landed on my neighbor. I screamed because I am arachnophobic. I apologized to the others in the restaurant and went into the lobby. My neighbor followed me into the lobby where the staff and I realized the spider was crawling on her bare back. She was wearing a sun dress. I screamed and belted out of the restaurant. I went back and paid for our drinks and will never return to a Cracker Barrel again. All those dusty things on the walls and ceiling. No wonder there are spiders. So glad the meal didn't arrive. That would have been a whole other web of confusion. No thanks! read more

Food was great. Great service to be a holiday. We had a friend who is allergic to almost everything and her food was prepared carefully for her. Only good things can I say. read more

Gross and cold food. I have been to many a Cracker Barrel and this one was awful. Servers were disinterested. Food showed up cold. It was greasy and didn't even look good on the plate. I had the same thing I had the last time I was in a Cracker Barrel. What a difference. Too bad I can't give it 0 to negative stars. read more

We were traveling and stopped at our favorite place for dinner. We were greeted by a staff that was not at all interested in serving us. They're excuse was it's only 30 minutes until they close and they're short staffed. There were only 2 tables occupied in the entire restaurant!!! These girls clearly did not want to be at work and were only ushering people out so they can close up and get out of there. UNBELIEVABLE!!! read more

Went for breakfast on Sunday morning. Two of us had what one would consider a normal breakfast which were good. However, for my wife and I to eat cost $30. At the register, I asked "where are the toothpicks?" The cashier informed me that they were taken away, offered to sell us a box. $30 and can't get a toothpick? I'll not go back. read more