Had a great experience from the time we walked through the door. Gina at the country store provided a warm and friendly greeting. The level of customer service while shopping at the store was world class. The food was good per usual. It was served in a timely manner. Our server was attentive. Looking forward to the next visit. read more

Look, I get it, it's an institution. And it's why we waited an hour on Father's Day to get in (my dad's request). The service was nice and very accommodating to the fact that we had a newborn and hyper preschooler as part of our group. I just felt like...nothing had flavor? It's been a few years since I've been, but the chicken and dumplings was disappointing. The meatloaf was disappointing. Beans were meh. At least the biscuits were pretty good? But it just did not justify the wait at all for me. I know there are a lot of casual dining chains doing quite well these days and I'm a fan of many of them, but I'm good with Cracker Barrel. read more

Talk about a throw back to my childhood! I had no idea I was only 15 minutes away from a Cracker Barrel. My husband and i immediately had to go. The store is just amazing. There is something for everyone. There's home decor, seasonal decor, soap, coffee mugs, candy, the list goes on! I bought a ton of stuff after we ate! The ambiance is exactly how I remember it from back in the day. Our service, however was definitely bad. This was an isolated incident as every other server I saw giving great service. So great that we saw numerous tables get their food before us who were sat after us. The restaurant was slow, so there really wasn't an excuse outside management needs to train better. Our server gave us our drinks without a straw. When asking him for a straw, he just looked at us, and walked away. Tbh it was kind of comical. After waiting nearly 20 minutes, it was safe to say he forgot. When I saw him again, I asked, and again he just walked away without saying anything lol but he did grab a straw! Woohoo! Onto the food, I ordered the chicken and dumplings with turnip greens and hashbrown casserole, my husband ordered the campfire chicken. We waited close to an hour for our food. I think it was a combination of our server maybe putting our order in late, and our food sitting for a while. At this point, my husband and I were so hungry. My food wasn't hot. It was lukewarm so I know it was sitting for a while and our server wasn't paying attention. Was it still delicious though? Yes! Again, we were so hungry I didn't say anything because I didn't want to wait any longer. It was still delicious and I'd order it over and over. My husbands dish was incredible! Hot and the campfire seasoning is AMAZING! The chicken was also so tender and juicy. He loved it! We will definitely be back! However, I will request them to not give us the waiter we had. read more

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NO.... Absolutely not and never again... Service throughout was awful. From start to finish it was terrible. A group of 4 of us stopped in for breakfast and placed ourselves on the waitlist via their website. Upon arriving we checked in at the host stand and were told it would be a 10 minute wait. After waiting an hour and being told we were next numerous times we finally were seated... we were told we never checked in at the host stand but we clearly did.. 3 times.... now after ordering to get your food? That was another hour... a breakfast outing should not take 3 hours... Ouff... Now to the food... I really didn't think breakfast food could truly ever be that bad, well... unfortunately I was wrong. The standard here is questionable. 'Edible' maybe? I felt extremely nauseas while eating the eggs. The pancakes? Pass... TBH just pass on this establishment completely. I'm trying to find something positive to write and unfortunately I've got nothing.. read more

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Had a really nice family dining experience. Our server, Isabel, did a fantastic job of introducing herself and making menu suggestions. The food definitely had a "down home" feel and taste to it! The store is very organized and well maintained. The cashier, a young man, was very friendly and thanked me for my military service. Which leads me to say kudos to Cracker Barrel for offering such a wonderful benefit and showing appreciation to military veterans! read more

Food and service was fantastic! They worked hard to get our group of 28 in at the same time and made it happen! it looked like they had a great team ensuring customer satisfaction. We had a student leave a purse there. We were on a bus from our mission trip in New Jersey and couldn't turn around to go get it without running out of hours for the driver. After talking to the manager he graciously said he could mail it to Minnesota for us! I offered to pay him which he declined. We were so happy that we were in such good hands. The student was pretty upset and worried about getting her purse back. We always make this our stop and will continue every year we do this trip! Bless you for helping us! read more

I called Cracker Barrel tonight and told them I was looking for needohs, I spoke with Nick who informed me that they had two different ones in stock. I told Nick I was driving 40 minutes to purchase them and thanked him and we laughed about how far I was driving at the behest of my daughter. I get to the store and Nick comes up to the counter and says if they're gone, they're gone. FORTY MINUTE DRIVE. For nothing. I told him I was on my way and he insinuated he was going to put them up for me if he wasn't going to put them up for me he should've advised me. Hey, they might not be here in 40 minutes before I loaded in my car and drove all the way there. That sucks read more

Average Cracker Barrel, still a great place to eat. Food is as expected, really delicious and gives you the "home cooked" food vibes. Always fun to look at the gift shop before eating. The older lady working the front of the house in the morning is always smiling and friendly, even if it's a rush. Servers are hit or miss. Sometimes our service is great and other times we only see our server once despite seeing every other server multiple times. Overall a reliable, tasty and nostalgic spot. Also PLEASE, have an expectation for a wait time especially on the weekends. and PLEASE be kind to the staff if there is long wait times- it's not their fault! read more

This was my first time every trying Cracker Barrel and I was pleasantly surprised at the taste of the food. This location does not take reservations so we joined the waitlist around 15 minutes before we arrived and waited around 15 more minutes until our table was ready when we arrived. While you wait for your table, there is a whole store of toys/clothes/decor that will keep you occupied. After we ordered our food, we got our dishes within 15-20 minutes. I highly recommend any dish with pancakes and fried chicken. Although I might've gained 5 lbs after eating here, it was well worth it. The pancakes have a lovely crispy edge (likely because they're fried in butter) and fluffy inside. AND you get free mini syrup bottles which are so cute. Nothing special about the eggs and sausage that came with it. The fried chicken has a perfectly salty and crispy coating with tender, juicy chicken. Since it was our first time, we joined their rewards and got a free sharable. The fried pickles were fresh and had an addicting taste. I can see myself coming back here again. read more

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The creamy cole slaw was very good. I appreciate the option of Mobile checkout from our table. That is so fast and efficient. I was disappointed in the ham dinner. The ham slice I was served was so dry I couldn't believe it .After 2 bites, I set it Aside and took it home with me to chop up and add to a home made salad. Lastly, the biscuits were disappointing. I expected a light fluffy, warm biscuit. Our biscuits were none of those. The corn bread was good. I averaged out a 2 star rating from me with a 5 star rating from my husband who had a different meal than me. read more

Cracker Barrel Old Country Store - Side salad. - American Near Me - Naperville, Illinois

Happy Father's Day! Or so we thought. We arrived at Cracker Barrel around 9am. I checked in online and the text told us to check in with the host when we arrived. So we did just that. My name was all the way at the bottom but I showed the host which one it was exactly and I thought she did what she had to do to check us in. Turns out, she did not. We were told it would be about 10-15 minutes. After 20 minutes, my mom went to the stand to complain. They told her that we would be called soon. 20 minutes later, we complained again. Turns out we were never checked in. The manager was up front and he agreed to sit us down. Long story shorter, we ordered finally. An hour and a half after we arrived, we were eating. The food was meh. Definitely not worth waiting that long for. Sad to say we will not be visiting a Cracker Barrel again in the near future. read more

Cracker Barrel Old Country Store - Eggs and bacon - American Near Me - Naperville, Illinois

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You can't go wrong here, everything is tasty and delicious, fried chicken for breakfast no problem, fresh biscuits and cornbread. Endless sweet tea. Green beans or mashed potatoes, hash brown casserole. The staff is attentive the bathrooms clean. Plus you can shop for retro candy , and cute things . read more

By far the worst Cracker Barrel I've ever been to in my life. Horribly slow service and our meals were cold when they arrived. The manager was even incompetent and couldn't even deduct the right cold meals from our ticket. Avoid this location until they get their shit together read more

A nice spot for a value oriented meal filled with comfort food. This location is like other similar Cracker Barrell locations that I've been to where parking is plentiful, there's a large store as you walk in, the menu covers a large range of comfort foods from breakfast to fried chicken to meatloaf, the decor reminds you of country elements, and service is friendly. The food here is prepared pretty consistently. Hot and to expectations with big portions and familiar flavors. I generally enjoy getting the breakfast for dinner here but find that the savory options, particularly the fried chicken, to satisfy cravings. Sides here really remind me of well done Thanksgiving food and are well priced and plentiful with every entree. Overall, you can easily get a filling meal for a very reasonable price here and have a great time with friends and family in a cozy setting. read more

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My husband met some friends here and brought me home dinner from the Cracker Barrel Old Country Store. I got the The Cracker Barrel's Country Boy Breakfast (Starts with three farm fresh eggs* and choice of two Breakfast Sides plus Sirloin Steak Tips. Comes with Buttermilk Biscuits and Sawmill Gravy). I got the pancakes and fried apples as sides. I was charged for the side of pancakes. The biscuits did not come with gravy. There was an issue with getting my food order on time and another issue with being able to take payment which delayed my food getting home warm. I was forced to microwave several items so that they would warm when I ate it. The eggs were scrambled and fluffy. The apples were cinnamony. The pancakes had nice, crispy edges. The steak and biscuits were tasty The food gets five stars. The service needs a little improvement. I recommend Cracker Barrel Old Country Store. read more

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Love Cracker Barrel and always try to go when there is one near me while traveling. The one closest to my home is about an hour. This time I tried the country fried steak with mashed potatoes, mac n cheese, and a corn muffin and biscuit. Delicious. In the past, I usually order breakfast but their menu has so many options so I decided to switch it up. The decor is always fun to look at plus the gift shop has so many goodies. read more

Cracker Barrel Old Country Store - Country Fried Steak - American Near Me - Naperville, Illinois

Last night they were out of broccoli cheese casserole and soup but our server checked the kitchen after bringing our drinks and told us they just made more and they would be available in just a few minutes. The chicken noodle soup was fantastic, my wife got the broccoli cheese casserole...delicious. I got a NY strip and it was surprisingly good and well-seasoned. Not as good as a steak joint but for Cracker Barrel, very good. Always fun to look at their high-priced country store items. read more

Waiting in the queue at this place is annoying. Their system is flawed. The seating was terrible. They gave us a table for only 4 when there was 5 of us and there was not enough room to eat comfortably. Our server was amazing! We ordered chocolate chip pancakes from the kids menu, 3 people ordered the fried catfish, and I ordered the country fried steak. We also ordered an appetizer and they did not even give us small plates to share the appetizer. The unsweetened ice tea was unnaturally bitter. If my mom didn't love Cracker Barrel so much, I would never come to this place. read more

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The server Tara, is first rate!! Always friendly, and cheerful and very efficient . We never feel rushed and she is always there to refill you cup or ask if everything is good. The breakfast food at this Cracker Barrel, is fresh and delicious. The biscuits are always hot and the bacon crisp and delicious. We have found the staff at Cracker Barrel, friendly and accommodating. The fireplace is warm and inviting. read more

I really don't think that I am a big Cracker Barrel fan. I ordered the tenderloin with two sides. I have to say for the price the tenderloin was good. I was looking forward to the mashed potatoes and gravy. I didn't especially care for the mashed potatoes or for the gravy. I chose the beans. They were OK. The thing I do have to rave about was the service. Wish I remembered the server's name. She was on the ball and genuine in her kindness. I think I'd give it another try and order something different. read more

I've been to many different locations and each one I always had a good experience. Service was always attentive, drinks were refilled, and food brought out hot. I took my dad out for early Father's Day. I ordered grandpa's country fried breakfast. I had scrambled eggs, chicken fried chicken, fried apples, biscuits and gravy. Eggs were fine. Hard to mess up eggs. Chicken fried chicken was good but it could be a little more tender. Less crunchy. Biscuits were soft, not rock hard. Gravy was tasty. Plenty of parking if you go on a weekday morning for breakfast. It may be crowded on the weekends. Portion sizes were generous. read more

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Just picked up a curbside online order from this location. AWFUL SERVICE. Server brings food to car, i greet him with "hi". He says NOTHING, hands me the bag. I still tip him even though I didn't like that. I dig thru the bag, half the condiments are missing. I go inside to host stand they call for Lionel. The guy who brought me my order. I tell him what's missing, he takes 5 min to get tartar sauce and pepper sauce! The slowest moving, unbothered server ever. Hands it to me. No apology, NOTHING. I wanted to ask for my tip back at this point. Now I realize there's no silverware (all of which were requested and printed on the ticket). The host goes to get it himself and he actually apologizes. That's a lot of getting out the car for a curbside pickup order. I am stealing clear of Cracker Barrel. I knew I stopped coming here for a reason but my mother requested chicken an dumplings for lunch. Never again!!! read more

I really want to brag on the Naperville location on Dielh Road the grits were so outstanding so smooth like made at my home. The biscuits were so fresh. Whole meal tasted like when I was a child or I was back down in Georgia And the service was amazing. I will definitely be going back. read more

First off, I mainly go to CB to shop in their store and buy gifts for family and friends. I don't really go there to eat! I love the products they have in their store moreso than eating their food. Hubs and I ate brunch here today and the food is okay, but I don't walk away thinking I have to come back anytime soon. However, I will come back to shop in their store because they have the cutest Halloween merchandise right now! I'm not sure if this CB is going to get remodeled or not, but I would say their bathrooms could use a makeover. CB should also consider adding cushions on their chairs. Their coffee was good at least! As I said, I LOVE the store area of CB and I'll be back within the week to buy some merch for sure! read more

First time eating inside in maybe 7/8 years. Service started out good..quick coffee and food arrived fairly fast and warm. I had an up charge for non pork meat substitute. After I received my meal...my check was brought out and sat on the table. My server Kim never asked if I wanted anything else before giving me my check. I then waited quite some time for her to return to get a box for my leftovers! It wasn't very packed today which was nice. read more

Cracker Barrel Old Country Store - Grandma's platter..pancakes..spicy chicken sausage with eggs and grits. - American Near Me - Naperville, Illinois

Excellent service! Wonderful food! Would definitely come to this location again. Thoroughly enjoyed it. Biscuits were amazing!

What a disappointment. Food was mediocre at best. The biscuits were heavy and doughy, the cornbread muffins were premade and reheated in the microwave so they were hard as a brick. Dumplings were thick and pasty. Used to be a good place to eat. Not anymore. read more

The food was good Shrimp, shrimp campfire, meatloaf, Mac & cheese, catfish, fried okra, turnips greens, biscuits and cornbread! Our waitress was nice and did a good job. The restaurant was decorated with country like decor and The tables were stocked with what we needed. Please bring back the shrimp and grits! read more

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Angel was the absolute worst server I have ever had. Just absolutely disrespectful and worst attitude. He didn't even ask how we were doing he straight up asked us what we want and never gave us refills or check up on us. read more

Visit to this Naperville Cracker Barrel on Nov. 30, 2525 the day after a snowstorm found parking lot not plowed, not Cinderella, just packed ice that was very treacherous especially for the elderly and this was 3:00 in the afternoon! read more

Always a must stop when passing by!! Service is always great! And the wait is y'all's 15-20 mins, enough time to walk around the store! read more

Cracker Barrel Old Country Store - White cheddar fried cheese aka cheese curds - American Near Me - Naperville, Illinois

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The food was terrible as you can see by my picture. The bacon was complete fat! The server exchanged it for some crispy bacon, which looked good. It had absolutely no flavor whatsoever! I know eggs are expensive, but that little bit of egg didn't look like much. all and all I feel the whole plate does not look appetizing. The service was excellent. Our server was very attentive and very nice! We used to love to come here, but it has changed dramatically! read more

Cracker Barrel Old Country Store - Create your own breakfast - American Near Me - Naperville, Illinois

I visited in June 2023 while staying across the parking lot. It was a Tuesday evening and there was no wait! I was seated instantly and was able to order my drink and food pretty quickly after that. The food was 2 stars at best. It was slightly below average in my book. The bacon mac n cheese only had breadcrumbs, no bacon. The hand battered chicken strips were surprisingly generously portioned but was still slightly rubbery when I ate them. The green beans...don't get the green beans. They don't taste bad but they don't taste like something you should spend money on. Overall, slightly below average for overall experience. read more

Food has REALLY CHANGED here. The salads no longer have the fresh croutons and you can tell they're bagged croutons. Waitress admitted that to me. The sourdough bread just doesn't have the flavor that it used to. I used to love it so much. I would never leave there without taking a bag home to make for breakfast No more All the good dressings are gone even their steak fries now you can tell that they're some cheaper more disgusting brand. I could barely eat anything. The corn was good though, if that counts. Won't be rushing back read more

I like this restaurant the food is always on par and the service is always fast, staff is friendly and helpful. I gave it a 4 start because I prefer mom and pop joints, but this place is still my go to when I'm on the road. read more

We love coming here to eat but we haven't been here in a long time, I was craving chicken and they have the crispiest breading and the southern fried chicken is perfectly cooked ( no blood around the bone and you could tell they use fresh meat because there's no black bones... unlike some fast food restaurants because their chicken has been previously frozen.) So I highly recommend dining here if you haven't already done so. My husband order the boneless southern fried chicken. For the sides I ordered the dumplins and coleslaw and my husband had the turnips greens and steak fries. We both had the corn bread rolls (try them with butter and honey ) The waitress said adding honey to the chicken makes it takes even better and they were right!! I added some honey to a Bare piece of chicken breast and it made it taste even juicer! Highly recommend you give it a try. We will be back again for sure ! read more

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The lattice wall next to our table is filthy as is the ledge and everything on the wall, you can see the thick dust and dirt. How anyone can be comfortable eating with all this disgusting filth I just don't understand. They should spend more time on cleaning and less time on the store. We will not patronize this place ever again.Naperville Illinois read more

A very mixed feelings - last time I was here I left happy with good food on my plate. Today I ordered signature chicken and let me tell you this: if you want decent friend chicken go to KFC, this one was so tough I couldn't risk damaging my braces.. and it didn't look good enough to give it a try. Definitely not freshly fried - the meat was dry, and the breading long past its crunchiness. Atmosphere OK, although service did everything to look the other way when I didn't eat the chicken at all. read more

Cracker Barrel Old Country Store - Signature Fried chicken (?) - American Near Me - Naperville, Illinois

Well it's always fun at the Cracker Barrel! Their little store that's attached to the restaurant reminds me of the traveling days where we would stop off there interstate for a bite to eat. This specific one is nice, clean and the staff is very friendly. We were seated immediately and drinks provided quickly. They have specials each day and some entrees to take home at a discounted price $6. I selected the Friday fish fry, which was white fish and a choice of 2 sides(broccoli and Mac cheese) the broccoli was steamed well not soggy and that was fine. The Mac and cheese was good, cheesy and baked with a nice crust. The fish was flaky, the light coating was crisp, not greasy or super crunchy but allowed the flavor of the fish to come out. It was surprisingly good 4 pieces. Reminds me of the whitefish up in door county. Tartar sauce was good too. My husband had the spicy chicken, 2 breasts. He liked his sides (Cole slaw and steak fries). He liked the steak fries and the coleslaw was very good. I'm going to pick that side next time. Yum! Their website will give you wait times and allow you to make reservations. We went on a Friday afternoon and it was perfect timing. We will return and bring my granddaughters for breakfast. I know they will enjoy it. Prices were reasonable $10-15. You know what you get at the Cracker Barrel and while you're there pick up your old time candies! read more

Terrible service they made me get food poising and my family she didn't even apologize for making my order wrong they are a terrible choice and they suck read more