My girls and I went to this Cracker Barrel in Midland, TX, for my birthday brunch back on June 10, 2024. Parking was simple. They have their own lot. Restrooms were mostly clean. We were seated almost immediately. We meandered through their gift shop for maybe one minute before they called us. Cute & cool gift ideas can be found here -- mainly for kids and women. Service was a bit slow getting to us, but picked up quickly thereafter. Here was our order: Kid's Sprite $1.99 Southern Half n' Half $3.29 Kid's meal with birthday pancakes & bacon $4.99 Kid's meal with popcorn shrimp & fries $6.49 Creole Shrimp $12.99 - so good! Except the toast. I just wasn't a fan. Since we were stuffed, our waitress gave me a piece of chocolate cake to go for us to share later! It was delicious. read more

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Very hit or miss at this location. The last time we went, the gift shop was great however the food was not good at allll. Our steaks along with the table behind us had freezer burnt steaks and our pancakes were so dry. No amount of butter or syrup could revive them read more

We used to eat at Cracker Barrel once a week when they opened the Midland location. Now we go once every four to six weeks. Service and food quality have really gone downhill. We have learned to ask what they are out of before we look at the menu!!! I'm not sure about their staff training. Not sure wait staff stays long enough to get proper training. They seem to have more turnover than other restaurants. We see a noticeable positive difference at locations in other towns. read more

The place was empty. It took the waitress 15 minutes to get our drinks. once we ordered it took them an hour to get the food out. We complained about the time and all they said is that we've been getting a lot of complaints. read more

Two hour wait for a non eatable meal. We were told the wait was 15 minutes after an hour they seated us after another 45 minutes the waitress informed us they were out of chicken and dumplings. My husband settled for meatloaf. It was cold. I had do cut my pancakes with a knife and my ham was like leather. read more

Four star for the service, minus the star for the food. The service was much better than the food itself. Still a pretty cool spot if you've never been , I say you gotta try it at least once. Great decorations, cool vibe, country feel and the service is absolutely amazing. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Midland, Texas

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Why do they suck, make people wait and the food sucks and they have back music also the poor management of the gift shop

Cracker Barrel is always a solid choice for a casual meal. The food is good--nothing fancy, but comforting and reliable. I usually go for the chicken and dumplings or chicken fried steak, and my son loves the kids menu, especially getting to circle his order and see the pictures. The staff is always friendly, and we love hanging out in the general store before or after eating--playing checkers has become a little tradition. The old-timey decor keeps my son entertained with a game of "I Spy" while we wait. It's just a fun, easy place to eat with the family. read more

10/10 wouldn't EVER recommend on top of waiting for a seat and walking around endlessly in a sea of people then you get to the table and you're ignored for minutes on minutes and then you go to order which you've pretty much had ready to recite since you walked in and they are out of biscuits. How can that literally be? Then it gets better than you wait almost an hour on top of already waiting just to get a table on food as other people are comforted that their food will be out shortly, but you know sit there and wonder. Horrible, please do better read more

This place is absolutely awful. Get ready to wait forever then the food is just mid. IF THEY EVEN HAVE IT. Their menu has biscuits and gravy but they have no biscuits. Every time we try to comeback there is something awful with this place either service, wait or food. We got sat didn't get waitress didn't talk to us or take our order for 15 minutes then told us what we ordered they didn't have. This place is a joke. NOT TO AD WE GOT SEATED AND WAITED OVER AN HOUR FOR PANCAKE AND EGGS. read more

It's been about a year since I've eaten here and now I realize why the service was very slow and the food was just bland. Nothing spectacular whatsoever and when I paid out, they asked me how everything was as I told her it could've been a lot better that acted like they didn't even care. read more

Went for a later lunch on a Saturday 20 min wait to get a table but they have the General Store. So that was ok Got to our table the floor was dirty knife and used napkin under table. Waitress attitude was not impressive. Ordered a half and half tea and lemonade, was delivered an unsweetened tea. Ordered fried chicken only to find that they did not have any. This is the third time I have tried them and the third time I have been disappointed. Keep the popular food items on hand. Clean the floor and care about the customers experience. Do better. This establishment is better for take out only. read more

Dinner with my wire. We were seated quickly and had menus immediately, wit drinks shortly afterward, decaf coffee and water for each of us. A couple of biscuits and corn muffins with butter and blackberry jam was provided too. We had a hankerin' for home cooking tonight. My wife ordered the veggie plate, with dumplings, apples, taters, carrots,,, I ordered the classic sampler (meatloaf and a fried chicken breast) with mashed taters and greens. Our food arrived fairly quickly as the restaurant wasn't full on a Monday evening. The food was very good, too much though, I guess my eyes are too big for my belt now. I can't wait to come back for an early breakfast. read more

We had a order of $117 and they did not give us the right order an y'all need to get this right

We got put on the sitting list at 11:09. We were told the wait would be 45 minutes. It's now an hour later & we were just told we have a further 15 - 20 minute wait. Maybe in the future the people at the hostess stand could be better trained to estimate the time a customer would have to wait for a table. If we had been told we would have to wait more than an hour we would have chosen a different place to eat!! And it would also help to have people who speak clear English when calling the names. read more

Service was horrible, was going to be my first time eating there & not a single server came to ask for a drink or anything! manager i believe as well just looked & went away. don't recommend this place at all!!! read more

I've been to many cracker barrels as I travel. This one is one to skip. I've stopped here twice now. Both times the food was not all that good. The last time was the chicken with bacon on top. The chicken was over done to the point I should of asked for a steak knife. My wife had the loaded bake potato in which they didn't put all the items on. I asked about Wi-Fi password word and the manager didn't know there was Wi-Fi there. Said that the password was too long and it was secure. I think that maybe the first cracker barrel I've been too with no Wi-Fi. The 1st time I went and I think the waitress was stuck on stupid and the 2nd time I felt like I was being husseled with a performance of memorized lines of over performing of making sure you remember her name. Not very many biscuits both times with the first having to request them. I'll be skipping this place next time. read more

Waited 20 minutes for a table. Barely anyone else in the restaurant and 3 hours before closing. No corn bread. No biscuits. No fried chicken. No complimentary add ons to off set no bread/biscuits Food weak. Waitress so apologetic. She said all her tables are angry because their orders were mixed up. I feel embarrassed for her. So charming. Hope she finds a better place to work. She deserves it. We deserve better too read more

SO SLOW, it took 30 minutes for a waiter to even give us water. Our food was undercooked, and my pancakes were burnt. Super loud and I feel like I just wasted 2 hours of my life. read more

Our waitress Miranda was awesome!! This has been the best customer service to date at any Cracker Barrel and highly recommend this location. Give her a raise! read more

If I could give them a half a star I would, once again I waited 30 plus minutes for a table for 8 people after watching droves of people come in and be sat down. This is the third time we've had to turn around because of insane wait times when we are looking at an area where you could just put two tables together and seat people. Won't be spending our money there again. Just excuse after excuse read more

Service was good and food was as expected We never leave hungry and the shopping is what my wife loves.

We ate here Thanksgiving for lunch. And although it was crowded, they got people in fairly quickly. We had fried pickles, chicken and dumplings, chicken fried steak, turkey and dressing. My favorite was the corn bread and rolls included with meal. All the food was very good! Our waitress Mayra was great! read more

the waiter was good no complaints there.the pancakes were dry even with the hard butter.the eggs were not done and the hashbrowns tasted like soap.the coffee was weak ,will not be going back there again never. read more

READ: We just left Cracker Barrel. My family and I have been eating morning breakfast here across the US for over a decade. In all my years of eating ANYWHERE I have never had such a TERRIBLE service experience. We were a party of 6, everyone receives their plates. Immediately we notice the smell of bad pork from the country ham. The ham also had the white film you notice when package meat goes bad. The table is all in agreement it needs to be sent back. NO PROBLEM. They come back with bacon served on the SAME PLATE! The bad ham was served on top of the eggs and hash brown casserole along with all of its JUICES!! MISTAKES HAPPEN. We are an easy going family, always have been. Our intent is NOT to take a free meal. The rest of us were satisfied with our plates. At this point, we request a manager. His name was John Weddle. Our request was simple, a new plate for our dissatisfied member. To our collective surprise, we received nothing but rebuttals. 1. He claims the Ham was supposed to smell like it did. Mind you, it STUNK! 2. He REFUSED to serve my father a new plate of eggs and hashbrown casserole What did he expect us to do? The rest of us eat while my father watches?! What would have been a SIMPLE solution turned into this.. a novel to all who made it this far explaining how we inevitably left WITHOUT eating 6 of the 8 plates. We were forced to pay $83.94 in full at the expense of ONE bad piece of ham. My family will never step foot in a Cracker Barrel again. Good job, John Weddle. read more

Cracker Barrel Old Country Store - Our receipt. 80% of which went untouched. - Breakfast & Brunch Near Me - Midland, Texas

Ordered through DoorDash but that's not the reason for the review. Ordered the Fresh Berry French Toast Bake. Supposed to be this beautiful creation, and it was way less than that. No BERRIES. No cream cheese, just crumbled French toast with some crust pieces that were so stale you couldn't even chew them! Strawberry syrup was good. Flavor of the French toast was okay, typical, nothing special. read more

Cracker Barrel Old Country Store - What you are supposed to get (what is posted on their own website!) - Breakfast & Brunch Near Me - Midland, Texas

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Cracker Barrel used to be one of my favorites. I don't know if overall quality has diminished or if it's just this location. But our last 3 visits have been really disappointing. Service was borderline ok Food was edible; but that's as good as I can go. Greens were all salt, gravy was bland and chicken fry was like something frozen from a box. My husband's masked potatoes were "tasteless." With other restaurants in the area serving this type of food; we won't be going back. read more

Adeleyn W. was our server and as a server myself, she's horrible. She has an attitude.......Do better in hiring people.

Horrible! Service and food! Save your time and money, paid a lot of money for slop! Will not return!

Bless you, if like us, you ordered from this pitiful excuse of a restaurant for Christmas. We just picked up our order that we made over a week ago and are minus a pecan pie, the honey glazed ham promised, the chicken broth for the dressing and the 2 table cloths. Lesson learned. I've demanded a refund, but not in the form of a gift card to be used at their crappy restaurant. I'm sure I won't hear back from them. read more

Horrible service. Forever wait for your food. Don't waste your time and money they weren't even busy.

We waited 30 minutes for someone to take our order before we just left. The restaurant was not busy. Could see several servers just in the back talking. read more

Had brunch (11:00am) here with my kids yesterday. While the service was slow, mostly bc it was busy, the food was very good. Came out hot! The chicken sausage is much better than the turkey patties they used to have. Kids loved it and our server was so nice to our kids! We'll come back for another breakfast after joining the rewards. read more

First off do not ever believe them when they say 15 mins. She hates her job, isn't friendly never spoke doesn't even say good morning! Party of one took me 37 mins. Then they seat me that took another 18 mins for a waitress to come, ordered lemon water. Another 10mins before she came back, walked off didn't take my order, after me having to seek a manager to get her to the table. Finally Ordered my food, another 22 mins before it came! It's not the taste of the food or the quality although they look like they are just slinging your food on the plate it was all messed up! But needless to say I'd you don't have bear 2 hours for breakfast DO NOT GO!! My waitress was Samantha G. Ps wth I ordered a glass of milk with pancakes this is how I received my milk read more

Cracker Barrel Old Country Store - Really!!! - Breakfast & Brunch Near Me - Midland, Texas

We waited forever to get our food we had to change waitresses then we got a new one that was very nice but the southern fried chicken my husband got sick and he happened to see somebody during work hours that had the same problem the same day Monday, January 1 got sick on the southern fried chicken. Don't even go there anymore. We're never going backwaiting an hour for food and then my husband got sick read more

I went with high expectations of a home style Thanksgiving Dinner. I got there early to be ahead of the crowd. I got there around 4:30 pm. Waited 30 minutes for a table for one. When I was ready to order I was informed that they were out of the traditional Thanksgiving dinner. No turkey, no dressing, no sweet potatoes or any kind of pie for dessert. If I would have known this I surely wouldn't have waited 30 minutes to be seated and eat something I really didn't want. My waitress was not friendly and frankly seemed as though she really didn't want to be there either. Worst experience I've ever had a Cracker Barrel and I've eaten at many of them. My advice would be to find somewhere else to eat for the Holidays! read more

How do you run out of turkey on Thanksgiving? After taking order requests for weeks prior? And then not even honor any meal substitutes? read more

Honestly I wasn't expecting the best food-that's not really why we go here. Although, the roast beef, the day after Christmas (a Sunday) was particularly rubbery. The biggest issue was our server, Brenda-a young lady with brown hair, could not have sucked more. The restaurant was not busy, but we still kept in mind the current state of labor in our country to offer her redemption but it wasn't her inability to bring us our basic dining necessities (silverware/napkins, beverages) in a timely matter or her inability to to temper the items we asked for (which should have come with our food to begin with) but the fact that when asked what the cobbler was she proceeded to guess which flavor it currently was. Her actual words were, "maybe blackberry or even pineapple" to which she walked away... This was a fun experience I highly don't recommend after a 8 hour drive to make it back home after the holiday with three children under the age of three. read more

Dirty glass, and I mean really dirty ! meatloaf full of gristle, couldn't eat it! It was in every single bite ! Gross ...they wouldn't offer refund and wanted to give me more gristly meatloaf . I normally like Cracker Barrel, runaway from this one ! read more

As usual no one at service stand. Had to walk through the restaurant looking for the hostess. Everyone I asked stated not my job she's here somewhere Finally got seated. Good ok but notice how they have cut back on portions. I still blame management for not training these people right. IMO go elsewhere not worth the wait. read more