Food was delicious, and service was quick. Left my retainers in a napkin accidentally, and the GM dug through multiple trash cans to look for them. The staff were very friendly, and went above and beyond for their service. read more

A solid place to go on most occasions! My wife and I took my mom out to breakfast. They both ordered variations of the sunrise breakfast to include the hash brown casserole on fried apples with biscuits while I ordered their steak and eggs. My wife and mom and mom both raved about their sunrise breakfast. Unfortunately, the steak for my steak and eggs was pedestrian at best. That said the hash brown casserole and eggs that accompanied my steak were absolutely delicious. Our server did a great job keeping our coffee's full and checking on us multiple times! Thank you! read more

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We stopped dining inside because the service is so bad. Ordered curbside to go. Order said it would be ready by 4:20-4:30. Arrived at 4:25. Employee came out and said it would be another 15 minutes. Order came out at 4:55. She first took it to the wrong car. I was already checked in. I understand that you can get busy. Don't tell me to pick it up at 4:30. Tell me to pick it up at 5. I would have been fine with that. I think there is a severe management problem at this location!!! read more

Worst experience I have ever had at a Cracker Barrel...placed order at 7:20pm, said order would be ready at 7:45pm. Arrived at 7:40pm to shop in the store, at 8pm I asked the lady bringing out orders about mine and she said she would check on it. Came back and said they were putting a rush on it and it would be 15mins and apologized. I said that was fine and patiently waited. At 8:25pm I'm still waiting and people that came in after me that have gone in and sat down, eaten their meal and are now checking out and I am getting very frustrated...because now it has been an hour since i ordered. The girl running pickup orders comes out and I head towards her and she said this isn't your order...2 other people that ordered after me in the store after I arrived at 7:45pm are getting their orders now at 8:30pm...I hear her mention that she was sorry for the wait and they got the last of the biscuits. At 8:56pm I FINALLY get my order. I walk out the doors and decided to look in my bag and there are two plates...no silverware, napkins, condiments, and no bread. I go back into the store and talk to the lady at the podium and tell her I didn't receive everything. She asks for my receipt and does to the kitchen. Out comes the same girl that was running orders back and forth...I told her that it shows on the invoice that they checked off everything being in the bag on the invoice but that only the meals were in it. I said it says you're out of biscuits do you not have cornbread to substitute? She said they are out of bread...I said well can I at least get some silverware? She brought it and I left...other people heard her tell me they had no bread, and asked me on my way out and I told them that was correct and they decided to leave as well. I get out to my rv and pull everything out to eat....THERE IS NO GRAVY FOR THE CHICKEN FRIED CHICKEN...and my fried chicken is also chicken fried chicken ugh! The meal was very good but did not get what I order for my meal and had NO GRAVY for the chicken fried chicken. We love Cracker Barrel but will never stop at this location again. I received no other apologies for the delay or for being patient and understanding at all! I have a restaurant myself and hated to write a review like this...but it was absolutely ridiculous! read more

Cracker Barrel Old Country Store - No gravy for chicken fried chicken, other meal not what I ordered - Breakfast & Brunch Near Me - Mansfield, Ohio

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Hooray for Cracker Barrel and their unwavering support of the RV life. Yes, you can spend the night in your camper in the Cracker Barrel parking lot. They'd like you to please make a purchase as a thanks for their hospitality but it's not required. I arrived well after they closed and I was on my way well before they opened so there wasn't a meal purchased tonight. But next time for sure! [Review 1335 of 2024 - 254 in Ohio - 22358 overall] read more

Cracker Barrel Old Country Store - Cracker Barrel Old Country Store, Mansfield - Breakfast & Brunch Near Me - Mansfield, Ohio

Came in on a Monday night at 5:30. It took 15 mins before we ordered drinks. 50 minutes after ordering food still nothing. Waitress apologized and we left without eating . Where is the management? Shameful! read more

We met family and half way was Mansfield, the older ones in our group picked crackers barrel . Rest of us weren't sure , but to our amazement service was good , food was good from breakfast to lunch items . Menu has changed to the better . We will be back when we meet again ! read more

The service was very good and the food was amazing. Easy parking and the decoration was great. It was like eating in an old movie lol. Loved it! read more

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My father-in-law wanted to eat there for his birthday and had his heart set on the campfire grill. My wife and I arrived early and our guests were running about 20 minutes behind. We told the person in charge of seating that our party was running behind however, they set us anyway. Then shortly after seating us, they told us that they shouldn't have seated us because our party is not there yet. One waitress took our drink order then 10 minutes later another waitress told us that she would be taking over our table from the previous waitress. Once we were all seated, my father-in-law tried to order his campfire Grill and was told that they are out of the campfire grill and he could not order it even though there were still flyers on every table advertising the campfire grill. My wife ordered a chicken sandwich and after everyone was served, she got chicken strips instead of her sandwich and sent them back. She did not get her sandwich for at least 20 minutes when everyone was done eating. The waitress apologized for the issue and gave her a three dollar dessert item to compensate her for not having her dinner with the rest of us. Very poor Service lackluster food. This is a Cracker Barrel. You should keep driving past. read more

I enjoyed how crispy my tenders were, the combination of the honey mustard was amazing. Please bring back the honey mustard chicken tenders!

Great service, great tasting food. The waitress was pleasant. We got pancakes and cheesy hash browns. The tiny got a kids breakfast with a biscuit. She ate everything. I hadn't been to one of these chains in years and I'll definitely return read more

We dine here at least once a month and it's always been good food don't know why the bad reviews

This was my inaugural visit to one of these stores. Very interesting concept. Menu definitely caters to the early bird diner, and was diverse. Food was average. Service was interesting. We had a young person, obviously new to the workforce and definitely never trained to wait tables. His table manners need some improvement and hovering is one I do not enjoy. The checkout process is poor. It is a clear attempt to get add on sales in the "country store" and for a heavy business traveler like myself, I can see why I have never eaten at a CB before. read more

Great service. Easy access off US I-71. Located next to Walmart so there is plenty of parking. read more

If you like everything tasting the same, this is your place. My wife and I went there. My meal was the create your own breakfast. I chose my eggs over easy, the whites were not all the way cooked. The sampler meats, with limp bacon. The hashbrown casserole was tastless. Biscuits were dry with wallpaper paste gravy. My wife got the biscuit benny. No sauce, dry biscuits. Waitress came over only 2 times after bringing us our order. 1st time was a minute after and second to bring check. Avoid at all costs. read more

Went to order through doordash, half the food was missing and cold, the hot chocolate was just lukewarm water. Why even attempt to try to order anything at that point read more

Dirty / Smelly / Yuck - THE WORST CRACKER BARREL EVER The dining area floor was so dirty and greasy/slippy in this restaurant that I wouldn't be surprised at all if someone slips and falls on it. The tables and chairs both were sticky, as if they had not been properly cleaned for ages. I wanted to put a napkin down under my plate area so my skin would not stick if I happened to touch the table. It left me wondering if the tableware and silverware were clean. Final Insult - the ladies room absolutely reeked of urine. I typically like Cracker Barrel whilst on the road, but this one needs a deep clean and makeover! P.S. - The food was average here. I've had better/fresher at other locations. The service was decent. read more

Do not waste your time or money! A second Cracker Barrel where I have had a terrible experience. This time I ordered the shrimp in the basket. THEY RAN OUT OF COCKTAIL SAUCE!! Why would you serve a dinner without the key ingredient. They unsuccessfully tried to make cocktail sauce that was terrible. I was really disappointed with the dinner. The server was probably newer and did not check up on us and service was mediocre. She was a nice person. The cashier was very nice and tried to give me coffee or a drink to help make my experience right. I have given up on Cracker Barrel. Should have gone to Burger King because I would have had it MY WAY!! I sent an email on 4/10/2023 to customer relations and have not received an answer. read more

Just drove through an apocalyptic hail storm heading from Cincinnati to Cleveland, and decided to stop into this Cracker Barrel for some much needed comfort food. The food was delicious (as it always is), and the staff were friendly and moved with a sense of urgency. The most amazing thing happened though. When our server came to check on us she told us that someone had paid our entire bill! They asked to remain anonymous, but if that awesome person happens to read this review, we want to thank them for proving that there are still good people in the world! Thank you whoever you are!! We will continue to pay it forward. read more

Cracker Barrel Old Country Store - Chicken n dumplins CB hasn't changed the recipe in at least 30 years. - Breakfast & Brunch Near Me - Mansfield, Ohio

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We went to Cracker Barrel today and found that they have a new menu. I couldn't get the roast beef that they use to have and now they have a roast beef with carrots, onions, celery. I don't like onions and celery so I went with the chicken instead. I got the chicken fried chicken and it was good. The sides dishes I got was green beans (which has been changed and is not very good.) I also got carrots which was good and mashed potatoes with white gravy. The white gravy has ham pieces in it and I didn't like it at all. Why has Cracker Barrel changed???? It won't be for a long time when I'll be back. Cracker Barrel has ruined their menu. Won't be back!!!!!!!!!!!!!! read more

DO NOT CARE ABOUT VETERANS! I was disappointed when my military discount wasn't honored, despite this business offering one. As a service member, I felt unappreciated and let down by the lack of recognition in this instance. A small gesture like this can make a big difference, and I hope they work to ensure consistent respect for those who have served. read more

We've been to several Cracker Barrel's and I must say this one has been the best so far, because our server was the best we've had in at least the last 5 CB's we have visited. First time at this one, driving through Ohio. We were seated promptly and our server, Jules, came to the table almost immediately. He was knowledgeable with the menu, personable, professional, courteous and attentive. We were quite impressed with him, especially given his age (college age); our last several have been slow, inattentive and lacking good customer service. We ordered the chicken and dumplings dinner with sides of steak fries and fried apples. The food came out quickly and was hot, tasty, and yummy, the ultimate in comfort food. Of course our biscuits were delicious and there were no leftovers. Any visit to Cracker Barrel wouldn't be complete without a trip to their general store, where we purchased various items (but no candy this time!!) Only one photo from today; too busy enjoying. Bottom line:if you're in the area, visit this restaurant and hopefully you'll get Jules; other locations should take lessons from him! read more

Cracker Barrel Old Country Store - Fried apples - Breakfast & Brunch Near Me - Mansfield, Ohio

This cracker barrel in Mansfield Ohio at rt 13 & 71 has to be a joke. Lots of snotty little girls working there. I called today to get the name & phone number of their Regional mgr. I was actually told that was not their problem. I reminded her that I was Profit & she was overhead. I made a carry out order for pick up at 12:30. At 15 minutes till 2:00, I got cold greasy food. Not even my entire order. People are getting tired of being treated like an inconvenience. read more

Sadly, our experience on 7-1-2024 at the 100 Stander Avenue in Mansfield Ohio was terrible. We were a party of 6 , I arrived at 4:50 pm and the rest of our party arrived around 5:10 to celebrate my grandson's birthday. After ordering it took almost an hour for our food to arrive, we ordered 3 chicken and dumplings dinners, one meatloaf dinner, a grilled chicken dinner and I ordered the hamburger steak, plus drinks. My hamburger steak was very dry, and did not present well on the plate all of our orders of mashed potatoes were cold and hard with the gravy over the top having a film on it from sitting. And my fries were cold. My grandson also ordered mac and cheese with his chicken and dumplings and they literally scraped the bottom of the BURNT pan and served that on his plate, he ended up trying to pull out all the blackened mac and cheese pieces. Our server who was young was polite and did keep stopping by the say, "hopefully it won't be much longer" However, no new drinks were provided until I asked for them, which sadly was when all the ice had melted and there was nothing left but watered down beverages. Food wise the only thing that was good in my opinion were the biscuits, however, they were not brought to the table until after our meals were brought. Looking around the restaurant there were several oil lamps with no chimney (globe) including ours. The game that sits on the table that is a staple of Cracker Barrel was missing many of the wood pieces. Making it impossible if someone were to want to play it. It was not a busy evening in my opinion. There were many empty tables available. A lady who was possibly the manager did keep coming out and stood by the fireplace several times, however, at no time did I see her interacting with any guests, she appeared more lost than anything. What is really sad for me is I worked at this particular restaurant many years ago and at that time the food, service and management was exceptional. However, the last several times we have gone our experiences have been as this one was. Given my last several visits to this Cracker Barrel I would not recommend it. read more

Food tasted like pine sol or some kind of cleaning solution. I decided never to go back to another Cracker Barrel until this evening, waitress that was there was nice Ana at Hilliard Rome Rd in Hilliard, Ohio. As I did in Mansfield, Ohio I ordered the Grandma sampler. Food was great pancakes were perfect. No complaints at all. I will never go back to the Mansfield location even though it is the half way mark from Columbus to Akron where my daughter lives. Will go to one closer to where she lives. Also the wait was horrible for the food I got. read more

My fried pork chops special was cooked just right and covered with creamy gravy just the way you like it! All meals come with your choice of bread, rolls or corn bread! I got the fried okra and navy beans as my two sides and a tall glass of pink lemonade! We had zero wait time, which is unheard of at Cracker Barrel! Ordering the baked apple dumpling for desert! read more

Cracker Barrel Old Country Store - Quaint country table setting makes your dining experience feel like home! - Breakfast & Brunch Near Me - Mansfield, Ohio

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The food here is amazing Hashbrown Casserole The service was spot on and very refreshing and respectful read more

The menus were broken and the gift shop was very cluttered and a forced move just for a small token from the p

Ordered meat loaf, it came out lukewarm and had to wait for ketchup while our waitress cleaned off another table, cornbread was little rock hard pucks about the size of a silver dollar, broccoli was a skimpy little dish and was overcooked. It took forever for the food to come and they had very few customers. When I went to pay the kid running the cash register couldn't accept my correct change because he had already pushed the button!? Cracker Barrel used to be a top notch restaurant but not anymore, it's time to close this place down! read more

Just ordered delivery from Cracker Barrel. I am so disappointed. My daughters eggs were barely cooked, more slime than solid. The grits were just awful. I didn't get my gravy for my biscuits and gravy. My daughter didn't get her orange juice. Overall, we are so very disappointed and will not be returning here again. read more

Today we did take out and tbh it was very disappointing. Our food wasn't bad but the wife wanted Buffalo sauce and got a hot sauce that was so hot she had one chicken tender and couldn't eat anything else. I had asked them to smother my chicken fried steak with gravy, it had just over the size of a half dollar piece. No butter, no utensils. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Mansfield, Ohio

Slowest service ever. Never did get our food, lots of empty tables, and lots of people left because they couldn't get seated.

The service was good. We got there and got seated immediately. The ambiance was good. The food was pretty decent. The only problem was the disgusting bathroom. It was so dirty! read more

Over priced diner food. Told server what items I wanted so she could figure which combo was best. So she charged me for the Ole Timer: Got eggs, Turkey sausage (2 which were tiny), Little bowl of baked apples, and she talked me into toast like it came automatically. So I got shorted 1 item b/c my colleague got 5 items w/ his Ole Timer plus got biscuits n gravy instead of toast. Anyway it was skimpy for $8.39! And I despise getting butter tubs that are hard butter-cicles w/ no chance of spreading them. read more

We were on a road trip and feeling hungry for some home town food. The Der Dutchman up the road was closed so we decided to stop here. I'm guessing a few other travelers had the same idea because the place was packed. We had a 10 minute wait which wasn't as bad as I expected. We toured the quirky gift shop which is a must do at any Cracker Barrel. Our seats weren't too bad, but we did feel that the tables were packed a little too close together. DH got pancakes. DD1 got the Shrimp Dinner. DD2 got the Sunrise Sampler. I got the Southern Fried Chicken. DH was pleased with his meal. He loves their pancakes. DD1 thought the breading on the Shrimp was too thick and peppery. DD2 liked everything except her eggs. She said they were overdone. I didn't like the breading on my chicken. It wasn't really southern style. It was like DD1's shrimp. Overly breaded and way too peppery. (Note: I love black pepper and put it on everything. For me to say too peppery means it is really peppery.) Service was slow, but I don't blame the wait staff. They were really on the ball. I think the kitchen was backed up from way too many customers. read more

Don't order curbside from this location, we waited an extra 20 mins to receive our order that we were quoted a pickup time of 1:30. Didn't get our order until 1:53, door was cold but then. Tried calling and no one picked up, had to go inside to get our order. I understand being busy, and having to wait a little bit longer but to just downright ignore customers and not give updates or refuse to answer phone calls. read more

We stopped in for breakfast yesterday morning as we were meeting friends that were driving from NY and going through Ohio. I ordered the steak & eggs - asked the waitress if I could forgo the apples and hashbrown casserole and just get another egg instead (I needed the protein and didn't want those other extras). She said sure shouldn't be a problem ... about 5 min later she came back very apologetic saying the manager didn't approve of my request - so hubby said well give her the extra egg anyway (for an additional cost). NOW it would have been cheaper or the same price to not give me the apples and the hashbrown casserole and just give me the extra egg as requested. NOT A HAPPY CAMPER as other Cracker Barrels have done this for me. read more

Called in an order. Was told 30 minutes. Went to pick it up right at the 30 minutes. Waited another 50 minutes for it to be made. The greens were cold. Waited in total an hour and 20 minutes to spend $35 for two cold dinners. read more

I would give zero stars if I could. Jacquelyn or what ever here name is was rude as hell. It took well over 2 hours to wager out food. Just ridiculous! read more

A well patronized restaurant that offers southern style cooking for breakfast , brunch and dinner . The facility is nicely decorated with a variety of antiques and features a large open hearth style fireplace . An old fashioned country store highlights the premises , and offers travelers a variety of Items that range from vintage brand candies To clothing , DVDs, decorative pieces , wall plaques , animated dolls , old fashioned soaps , and other novelties that are too numerous to mention . The restaurant menu is extensive and will suit a variety of tastebuds . Steaks , fish , chicken , and a number of sandwiches and salads headline the offerings along with soups , old fashioned side dishes ,ice cream and gooey deserts . Egg and bacon lovers and pancake aficionados alike will delight in the fact that breakfast is served all day ! Soft drinks , coffee , tea , lemonade and juices are available as thirst quenchers . Everything shown on the menu is tasty and plated in large servings . The wait staff is energetic , extremely cordial and quick with refills . Tables of two , four and six readily seat hungry travelers and larger groups can be accommodated by a little table sliding . The facility is spotless , ditto its restrooms ! For a great sit down meal , cooked with southern style love , Don't pass up this little gem of an eating place ! It's called THE CRACKER BARREL ! ( located at the intersection of I-71 and State route 13 ) in Mansfield ohio . read more