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Cracker Barrel Old Country Store

3.1 (147 reviews)
Open • 7:00 am - 9:00 pm

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CRACKER BARREL OLD COUNTRY STORE ATMOSPHERE

What's the vibe?
Moderate noise
Touristy
Casual
Good for groups

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Cracker Barrel Classics Family Meal

our server named Tracy what's so rude and gave us horrible service. She was being so rude to us, rolling her eyes, and sighing when we weren't ready to order our food yet she rolled her eyes and walked away. She did not get her tip because of how bad her service was. For a male my grandson asked for sausage and bacon. They gave us horrible steak you couldn't even chew it. I just had to spit it out but they did take it off the paycheck and I was gonna bring it home for my husband Mark. But the lady had to go check with the manager see if it was OK. Like why can't she just be nice and just give it to us. Sometimes you can just have kindness and not tell your manager you can just say oh it's OK. You can take it. I don't recommend going here at all, and even the manager was rude too. It's worth the go farther if this is your local one. It was absolutely awful there. The only reason it has two stars is because of the gift shop and it was absolutely amazing but everything else there was awful. The people the food, the attitude the noises people were also yelling here. I don't know what that's about but do not come here.

Showing where we were charged for individuals items instead of menu deal
Maggie M.

The new menu is a bit disappointing. Somehow ordering biscuits and gravy I'm not allowed to get sausage for breakfast... but can get chicken tenders? It was a little frustrating as our server kept asking "what do you want" after we had to swap meats/sides because it wasn't corrected when she took our order. I don't have the menu in front of me anymore, how would I know? Also you can't order plain pancakes for the pancake deal? Instead of ringing it in under the grandmas plate (like our server said she would), she charged every item individually making it more expensive than the menu deal. The hosts were nice but check out needs some structure. People were waiting in line and as new registers open, the line wasn't recognized and just let people who weren't in line jump ahead.

Egg shells
Loretta M.

This wasn't my best visit for my favorite pancakes and it wasn't a weekend morning. I understand things happen... griddle particles on my pancakes, bacon dry and overcooked and egg shells in my eggs. The waitress was nice and I should have sent my meal back. The pancakes were good once wiped down lol

Cracker Barrel Old Country Store, Holyoke
Bruce K.

It's fabulous that Cracker Barrel continues to support RVers with overnight parking! I spent the night in their lot and in return, I had a fabulous breakfast in the morning though lighter sleepers might start to notice the traffic noise from Interstate 91. Eggs basted (they don't do poached) with sausage patties and a side of bacon. I'm eating keto so I asked them to keep the biscuits and toast and grits. A shame because their biscuits are made every morning and the grits are perfect. Yes, you can get grits north of the Mason-Dixon line at Cracker Barrel! [Review 18420 overall - 1140 in Massachusetts - 1942 of 2022.]

Mini Strawberry Cheesecake
Jason R.

Love the Store that you walk in to! It gives a nice home style country vibe to it. Definitely a place you want to bring your friends and family over. Servers were friendly for the most part but service was slightly slow. Sunday Special Chicken and Fries was absolutely delicious! I only wish the fries portion was slightly more. Mini-Strawberry Cheesecake was Fantastic!

The infamous Cracker Barrel Mini Travel Checker Rug
Emily B.

I'm always hesitant to review chains because I find it hard to have them stand out in any way and write what hasn't been written before. My boyfriend and I are traveling to VT and stopped for breakfast here in Massachusetts. It was a typical breakfast, a cup of coffee, grits, bacon and over easy eggs. You can't really go wrong there. I personally don't like their biscuits and I really don't like their gravy. (I know, I know, im in the minority) to me they're always a little bland and blah. The grits were fantastic though. Service was great like it usually is and the store is all decorated for Valentine's Day and Easter! I refrained myself from purchasing all the cute decor. Overall, it was a great place for a road trip pit stop!

A little maple syrup helps the coffee go down!
Heather W.

One of the nice things about this Cracker Barrel, is that it always had a very large open space to sit, so you don't feel like you are in an awkward COVID-inspired seating arrangement with odd plastic dividers and curiously positioned tables to eat at. Even as a chain, the food is pretty decent for brunch. Unfortunately, the menu has not changed over the last 20+ years, because I really would enjoy seeing more gluten-free specials for bread or pancakes, or alt plant based meat options-like veggie sausage patties. I'm glad to see they now carry different flavored coffee drinks, but nobody really goes to Cracker Barrel for lattes do they? If they are going to do breakfast, I really would like to see them include some new options from time. I won't even ask for almond milk in my coffee... The food came out extremely quickly, and our waitress ,Gail, really knew how to be on top of refills and timing of when we might want something else. The cheesy hash brown casserole thing is always very tasty, but make sure you ask them to cook it a little bit longer because it's usually not super warm. For those who might not know, the peaches and apples that go on the waffles and pancakes do come in a very heavy sweetened syrup, so you don't necessarily need maple syrup- there is a lot of sugar in the topping. I do not know if they offer a straight up fresh fruit option like strawberries or blueberries,, I don't remember seeing that, but that would be the way to go over something that tastes like canned peach compote. The bacon is very good bacon according to my son, and he ate everything on his plate. Finally, the store area is indeed a whole separate positive review on its own accord. There are lots of little games and toys and all kinds of candy that are so much fun to look through That she won't see anywhere else. Good place to go for that last minute birthday gift actually...

Breakfast menu
Crystal T.

This was my first time eating at Cracker Barrel and all I have to say is that I'm impressed. The first thing I noticed in the restaurant was the decor and the gift shop with lots of cool things like toys, inexpensive jewelry, and candy! The host seated my boyfriend and I immediately and the waitress was quick to assist us. I ordered the fudge hot chocolate, which turned out to be a cookies and cream hot chocolate since they were out of fudge, biscuit beignets (highly recommended) and country fried steak. My boyfriend ordered the blueberry pancakes (highly recommended). I've tried blueberry pancakes at other restaurants, Cracker Barrel's blueberry pancakes were definitely #1. Other than that, will definitely come here for breakfast/brunch again whenever I'm in Massachusetts. Wish I took more photos of our food but I was so hungry that day, it didn't come across my mind.

Sunday Homestyle Chicken, with mac and cheese, and fried apples.

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Food was good for a chain restaurant. The service was good and waitress was very friendly. Overall it was a good experience.

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We love breakfast here !!! It's always a fun time !! We love the store and Coca Cola cake too!

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Roundabout - That's a lot of delicious food. May 31, 2026

Roundabout

4.4(25 reviews)
4.9 mi

Went here for breakfast on a Saturday morning and really enjoyed it! I wasn't super hungry and I'm…read morenot much of a breakfast-food person, so I went with my go-to: a breakfast sandwich. There's just something about a toasted/grilled bagel that makes it SO good! The restaurant is relatively small and cozy, with about 4 booths, 4 tables, and a breakfast bar with 4 seats. There was a little bit of a wait, but I actually liked the homey feel of the place. The service was impeccable, everyone was so friendly and welcoming! Another nice touch is that they serve alcohol, so if you're in the mood for a mimosa with breakfast, you can get one. I definitely would've ordered one if I had realized that before I ordered! Overall, I really enjoyed my experience and would definitely come back!

Wow! Petty much describes my recent visit. Decent parking around the side of the building. Greeted…read moreand seated quickly. Menued and caffeinated just as quickly. Interesting daily specials, especially the blueberry lemon French toast, but I opted for the "2nd exit". Two eggs, two sausage links, two bacon strips, ham, home fries and toast. I also opted for sourbread and was told there would be an upcharge. Much better to hear it b4 than to see it on the bill later, so props to Angelina, my very capable and efficient server. Food came out in a reasonable amount of time, and the plate was massive, and challenged my manhood. HFs lightly spiced, toast perfect as were the eggs. I couldn't believe the generous amount of very lean slices of ham steak. Overall, an excellent breakfast with great service and very fair prices. Oh, and the coffee was very good, and continually filled. Roundabout ranks right up there w several other 5-stars eateries in western Mass. They take cards, but also give a cash discount. 5 "2nd exit" stars

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Roundabout - Baked Goods

Baked Goods

Roundabout - Hungry Driver breakfast plate. Come with 3 meats.

Hungry Driver breakfast plate. Come with 3 meats.

Roundabout

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Eat - Fresh fruit

Eat

4.5(201 reviews)
5.6 mi
•$

We had the Bacon, Egg & Cheese sandwich and the Avocado Toast and both were spot on. Service was…read moregreat. And a great spot! Really cozy space (with really comfy chairs). We'll be back next time we're in Springfield.

This is a very small place that's obviously old but was right near my jobsite on a recent work…read moretrip. I mainly visited since it was nearby, but also because they offered a standout Ruben, keyword 'offered' as in they don't have it anymore. My colleague loves Reubens but he ended up having to order something else furing our visit. This ended up being a good thing because he was super happy with his choice afterward. I looked over the menu and there were other menu items also crossed off, but still plenty of options to choose from. Their burgers are handpressed but only 6 oz. That is a little small for me, especially when I'm hungry. After conversing with the gentleman behind the counter about my options, we both agreed I should go with the spicy fried chicken sandwich. I ordered the spicy fried chicken sandwich which comes with homemade fries and their homemade green tea with ginger and mint. My colleague ordered the pork cutlet sandwich and said it was amazing due to the apple chunks on the sandwich. Both were actually daily specials listed on their board to the right of the menu. My sandwich was quite large and spicy with the fresh jalapenos and a spicy sauce. It reminded me of the large chicken sandwich at Longhorn Steakhouse, but this one was even larger and better. The fries are fresh cut which made this meal perfect. This restaurant is truly nothing special from the outside appearance and both my colleague and I even thought it looked closed when we were driving by. He also said he doubts they have any seating, but we were both wrong. Don't doubt yourself about this restaurant. It is a truly hidden gem with some uniquely prepared foods waiting inside. They had limited beverages. I wanted regular iced tea, but ended up with the homemade green tea with mint and ginger which was pretty good, but no free refills. Service was of course excellent. I interacted with the gentleman a couple more times as I knew I'd need a lot more napkins to tackle this food.

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Eat
Eat - Hash brown scramble and sourdough toast.

Hash brown scramble and sourdough toast.

Eat - October, 2024

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October, 2024

Cracker Barrel Old Country Store - tradamerican - Updated October 2026

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