It was a very stressful day, so I decided to go to my usual Cracker Barrel location where I knew would I could order myself some comfort food and that would be that. The menu looks updated, more colorful and as usual, I pondered what to eat. The young friendly server took my order. When the food came, I thought I had ordered 3 sides instead of 2. He brought me the third. Didn't realize just how stressed I was when I arrived until the bill came. I had asked about the chicken fried chicken but he told me that the bone-in-chicken was only served on the weekends and only the chicken breast was available, so I ordered the daily pork chops. I'm not a big fan of the breast. I loved the turnip greens, the green beans (though I believe it comes from a can) and the mashed potatoes with gravy. Got the bill and saw that I DID order the pork chops but was served and was eating the fried chicken breast instead. Only 10 cent difference but wow! What a mess I must've been in. I couldn't find him then I thought, what would I say? I guess I needed to eat the chicken and not the chops after all. My leftover breakfast this morning will be... read more

See all

I'm currently sitting here waiting for my order. I placed the order at approximately 5:20 pm. I arrived here at 6 o'clock. It is now 6:38 PM and I am still waiting for my order so much for convenience of Colin. Have your order run out to you. I actually called the restaurant before I left to pick up this order to confirm the order had actually been received. She relayed the order to me told me yes it had been received. I then told her I did not receive an email confirming my order and wasn't sure that it actually had. When I arrived, I checked in my order yet. I still sit here waiting for it. Finally arrived home my husband had his heart set on meatloaf with chicken n' dumplings. No dumplings! read more

Cracker Barrel Old Country Store - When this is what you expect, and no dumplings come home - Southern Near Me - Albuquerque, New Mexico

I am absolutely done. The last three times I've ordered from this location, the food is bland and just horrible. How bad does it get when you can make mashed potatoes taste like someone just boiled a potato and tossed it on a plate? Gravy? Again, there are seasonings that go into it. Salt and pepper are the first two. And then, the chicken and dumplings that I got tonight. Not only was there nothing but a few literal shreds of chicken, but someone scraped the bottom of the pot. There were scorched bits all through the serving I got. Two suggestions: One, send your kitchen manager out east, somewhere like Georgia that knows what food tastes like. Let them learn from a shop there, and then come back and teach the rest. Two, Just a suggestion, but *maybe* try enforcing standards in your kitchen instead of allowing this slop to ever get near a plate? Pretty sad when you lost a customer, and that customer was someone who has looked forward to Cracker Barrel since *early* childhood and on many road trips. I'll still go to other stores, but I won't be back to the one here in Albuquerque. read more

So, I had memories of fried apples, grits w butter & honey, and Hashbrown Caserole. Told Dan, I was craving Cracker Barrel of old so off we went to Brunch. I ordered a full Southern meal of Catfish, fried apples, grits w butter & honey, and Loaded Hashbrown Caserole (extra cheese & bacon bits). Catfish was okay, a bit dry but not muddy so win. Now with Hashbrown Caserole it used to have bacon bits in it... this was cheese mixed hashbrowns. The extra cheese and bacon bits didn't disappoint and helped it a lot. Apples are definitely out of the can/bag. I understand Mass production and they were okay. Grits were done right. I usually have to ask 2 or 3 times for honey when I came in in years past... today waitress brought me a whole honey bear. Dan's Southern Fried Chicken was okay. He said they injected it with salt to boost flavor. Salty was the verdict - to the point he was removing the skin to reduce salt intake - and skin on fried chicken is often one of the best parts. Now hostess was a bit short with me. I give it a whatever, not in the mood and a bit grumpy, so it totally could have been me. I give it a pass. Waitress Tasha was on top of it! She was a star of the dining experience today. Tasha was quick to refill, bring us our requests, etc. She was friendly, personable and was attentive. I asked for honey- done, drank tea down to ¼ cup - filled, boxes, to go cups the whole hoopla! Thank you Tasha for great service you made my 2.5 star rating a 3. read more

Cracker Barrel Old Country Store - Cover of menu - Southern Near Me - Albuquerque, New Mexico

See all

My family and I have not been here in a couple of years. The last couple times the service was bad to mediocre. The food was cold and unappealing. We wanted to give it another try. We love the campfire meals and they just brought them back. My son had the campfire shrimp casserole, I had the campfire beef and my hubby has campfire chicken. The service was very good, the meals were hot and flavorful! We also tried the mini cinnamon rolls. They were good too. We all had a nice meal. The restaurant had not changed and the decor was the same. The bathroom was clean too. We will come back. read more

See all

I was in the area , so I stopped in today to buy a couple of christmas ornaments. I found some cute mini ugly sweater ornaments. Employees will be really helpful. They have a huge selection with a big variety of possible gifts. They were very very busy. read more

I get that Cracker Barrel is a contentious topic at the moment but lucky for me I don't bring politics into my food or reviews!! I hadn't had Cracker Barrel for the first time until last year and man is it delicious. It's simple, breakfast and fried delights. I like that they feed my shopping addiction both before and after my meals, and I know what to expect when I eat there- no surprises! The waitresses are always very nice and my boyfriend puts us on the waitlist so we never have to wait when we show up (but I wouldn't complain anyways when I can shop and sit in a rocking chair)! Love the random quirky stuff on the walls it's gimmicky and still fresh for me!! read more

See all

Despite some of the poor reviews on this Cracker Barrel, I had excellent service and the food was fantastic. The waitress was very helpful. The Cracker Barrel was clean and had all of the typical storefront items and decorations. The only negative was that the parking lot had quite a bit of trash around it. read more

Cracker Barrel Old Country Store - Sunrise pancakes with a side of eggs - Southern Near Me - Albuquerque, New Mexico

I haven't been here in years, so was looking forward to giving it a try. I will start out by saying that our server was great, very attentive and the everyone was very friendly. The place is really what you'd expect from a cracker barrel in terms of the decor and the front area store which is always a delight. I do love looking through the old candies and other knickknacks. I wanted a lighter meal and decided I wanted the lemon pepper grilled rainbow trout. Reviewing the menu now it says it comes with two fillets, I was only served one! No wonder the dish seemed really really small. for the price, I wonder where the other one went. Too bad I hadn't remembered the menu that well when I was in the restaurant. The side salad, which is in the photo, was huge though. I guess I might go back if I want the fried food, but looking back now with the knowledge that they literally halved my meal, I'm not sure I will. I guess read the menu carefully and watch what they bring you? I've learned my lesson! read more

Cracker Barrel Old Country Store - Side salad - Southern Near Me - Albuquerque, New Mexico

Yes, we all want comfort food but everything is way too expensive now. Restaurants should be striving to provide excellent service for the price that we have to pay now. The food and service were subpar. The checkout was incredibly bad. I won't go into details, but left us feeling neglected and unappreciated as a customer. The line was way too long. The directions were confusing about where to go. The checkout people were in a bad mood. When you are at the counter to pay for subpar food at a premium prize and the last person to interact with you in the restaurant is rude, well that is just a recipe for never returning again. read more

Went to restaurant and my food was okay. Could have been hotter. Dumplings were not warm at all. My friend ordered chicken and dumplings and it was so salty she couldn't eat them. Waitress gave her a take home meal for free but still charged the $17 for the meal. Here was the real issue. We waited to pay for our meal for over 10 minutes and when we approached we were first in line except a waitress was in front of us and she was changing out her tip money. By the time she got done there was a long line of customers wanting to pay their bill. The cashier asked for back up but nobody came. I would think there could be a better way than making customers weight to pay their bills. read more

My boyfriend and I visited this location and unfortunately had a very disappointing experience. The wait time was extremely long, and when our food finally arrived, our order was incorrect. We ordered French toast to go and specifically asked for syrup and butter. We were told both items were included in the bag, but when we got home, neither was there. To make matters worse, when we went to check out, the staff couldn't locate our ticket and asked me to identify the server who helped us. It turned out she had been holding our ticket the entire time. Overall, the service was disorganized, our order was not handled correctly, and the experience was frustrating from start to finish. read more

Never received the gift cards offered for order mistakes , not once but three times , and the last time the chicken still had feathers on it. Try the second location , if you must .Wish you all luck . And Amy (manager ) no I do not want to finish cooking my chicken at home , that defeats the purpose of take out.. read more

Cracker Barrel Old Country Store - Raw chicken , after it sat in its own heat for approximately an hour ..disgusting - Southern Near Me - Albuquerque, New Mexico

We had a new entre item last night, the Campfire Grilled Chicken and also the Beef version of the same one. They were great! Yum, Yum.

You cannot go wrong at Cracker Barrel! As always, your walk away full and you might have food left over! The staff is super friendly and helpful while the restaurant itself and bathrooms are clean without issue. Good old-fashioned cooking is expressed on their menu and there's plenty to choose from! This location in Albuquerque is very good and they've been here for a long time with standards still intact. read more

Good food. Just what I expected from cracker barrel. Within walking distance from hotels also.

Great news!!! I think they've gotten better after getting several bad reviews. Lately my servers have been awesome and today I had a newcomer, Precious... her real name. She was so polite and efficient. They've also made changes to the menu and added what I was wanting - "4-6 pm dinner specials." There's a group of about 6-7 dinners to choose from and the portions as well as the prices are reduced. My meal today was still enough for me to take some home. I got the Steak Tips w Garlic sauce, fresh broccoli and fresh mashed potatoes w brown gravy. All very good. I'm ok w mashed potatoes w some lumps bc then I know they're fresh and NOT instant. My dinner was $9.99. So all great for fighting the Inflation and still eating well. I skipped dessert today but the Peach Cobbler w a Scoop of Vanilla ice cream was very tempting. Or the Chocolate Coca Cola cake also tempting. read more

Cracker Barrel Old Country Store - Beef Tips w Garlic sauce, broccoli, and mashed potatoes w brown gravy. - Southern Near Me - Albuquerque, New Mexico

Hooray for the Cracker Barrel continuing to support the RV lifestyle. I arrived here super late and departed super early so I did not have a chance to get a meal today. So I owe you, Cracker Barrel! Inside, the usual country store with localized sports clothes, games, candy. Restrooms were quite clean. Wifi worked well. I owe you a breakfasst, CB! If you're also parking here overnight, they'd like you to buy a meal but it's not required. Please be respectful of the space so that we can continue to have this great resource! [Review 21069 overall - 116 in New Mexico - 32 of 2024.] read more

Cracker Barrel Old Country Store - Cracker Barrel Old Country Store at 4am - Southern Near Me - Albuquerque, New Mexico

The chicken was good same with the drink the wait time was the worse it took a full hour mashed potatoes were bad mad and cheese was pretty good overall it was ok read more

food took 50 minutes in person for to go, out of 4 orders three were completely wrong. Service of a few staff members were unwelcoming and rude, read more

I did Uber Eats: Pot Roast consisted if 6 1 inch cubes of very tough beef. No potatoes, 2 small carrots, celery pieces and some gravy. Fried okra was cold, and very bland. Mac and cheese was 50% bread crumbs, and tasteless. Totally disappointed. read more

First time trying their breakfast. Got their scrambled eggs with biscuits and gravy and all 3 meats. Didn't think I would like the ham but, I believe that was the best one. Also got the iced vanilla coffee, it was okay. read more

They consistently miss items on DoorDash. Refuse to listen. Called more times than I can count. Won't seal bags. Refuse consistent good service. read more

Decided to eat here the day before Thanksgiving day. It was a full house. However, my party of 3 was sat upon arrival. They had a limited menu because of the holiday. I was excited to try the country fried turkey but it was unavailable by the late afternoon. Our service was slow. However, time flew by quickly while playing checkers. read more

See all

So I ordered from Uber Eats. The food was missing items, also the drinks were so watered down I could t drink them. My son's bacon tasted metallic... and the eggs were inedible so we had to throw them out. Never had such a bad experience with a restaurant. Also paid about $60 for the food and poor quality. read more

My family and I ordered a Heat and Serve Prime Rib and sides for Christmas. I lost the confirmation number that my Mom sent me in order to pick up the food. I called and Nemesia helped me. Despite it being the day before Christmas Eve and the restaurant being slammed, she got what I needed and relayed all information while displaying excellent customer service. This really helped our family's Christmas. read more

Wow...what happened to this place? Simply filthy. I almost didn't want to sit down. Greasy, over rated food. The people working here are super friendly and the service is great. But, I think this is our last visit. read more

I was passing through Albuquerque and made a pit stop here for a quick meal. The hostess was friendly, but she sat my son and I at a dirty table. I decided to switch tables on my own. When she noticed that I switched tables, she asked me to move back to the table she initially sat me at. I told her it was dirty, so she grabbed a towel, wiped it down and asked me again to move back. It took awhile for our server to come out. She was very friendly. Before coming here, I didn't know that 98% of the food they serve here contains meat, so as someone who doesn't eat meat, I struggled to find something I could eat. The server told me even the salads have meat in them. So I was limited to a few items. I ended up with a side of mashed potatoes and a side of corn as my meal, my son had a kids breakfast plate. The silverware is wrapped in a brown bag, when I opened mine, they were dirty, another server brought me two more bags of utensils, and both of those were dirty too. The food was very good, but the service was very slow. As for the dining area, the tables are worn down, and the floors were dirty. The whole place could really use a deep cleaning and dusting. The Restrooms were clean though. The staff here was very friendly and welcoming, but don't think I'd ever go out of my way to come back here again. Cannot Recommend. read more

See all

Been coming to Cracker Barrel for years and every time I come lately it takes at least an hour to get our food. Also, they somehow always bring the people around us their food first. I will not be coming back here with the horrible service. read more

First of all ; ordering food is an issue . They want to charge U more for wat U like to oder do not allow ask for Substitute.. My Ex: they serve Hashbrown Cassarole which I dis t not want I just want plain hashbrowns. Charge $1.00 more for plain. Not wat they want to serve U. Second ; eggs come to my order watery scammbled egg. Ask for them take back replace eggs in a Nice Manner... Asshole bring my eggs back Burnt... told manager and didn't do a Dam thing... but over all Karma got them back gentlemen sitting across from US had broke 2 coffee Cups and made messes... so I chilled after... But No More Crocker Barrel off I25 and San Antonio Exit in Albuquerque NM... read more

1st time trying cracker barrel, we dont have one it Los Angeles, California. My server Aiden was the BEST! VERY ATTENTIVE! Gave me so many recommendations and suggestions as it was my first time trying the food. I had the onion petals which were delicious. He suggested the Sunday special and that was finger licking good. Also had the loaded potato and bacon mac and cheese. All very delicious. The best part was Aiden's attention to detail, he was very kind, knowledgeable of the menu, on top of the service and my needs as well of his other tables, bets services I've had. Thank You! read more

I have been eating different Cracker Barrel for a long time this is the worse experience eating here. And this is the first time and last time eating here. Waited for my grill catfish a long time and about 1 hour. When it came, the fish is smelly. read more

We went in and had to wait a long time for someone to seat us. No one was at the hostess desk. We had to wait a long time for the waitress to take our drink and food order. When ordering we were told they were out of corn bread, that's no biggie. My husband wanted carrots with his meal but they were out of carrots. When our meals arrived my husband's plate was not correct. Since carrots were not available, he order broccoli. He got fried okra. The rest of the meal was ok. We usually have good experiences but not this time. read more

Very hit or miss. Sometimes the service is fantastic, sometimes the food is perfect, sometimes it's both and sometimes neither. They will give you day-old to go meals, attitude because they didn't pay attention to what was said and then did the wrong thing, you can be served food that literally looks like it was dropped in dirt and portioned by Ray Charles. It's not worth going here. read more

Crispier fries, burn crust your dinner should be on the same plate not on different sides a bunch of plates, and your coleslaw doesn't taste sweet and neither does your cornbread!!! And your chicken fried steak looks like chicken fried chicken..!. read more

What the heck happened to Cracker Barrel?? The menu has been contracted to unvaried choices with no substitutions, our food was cold, we got served after others who arrived later. The plating was abysmal. Our food was dried out and cold, we had to ask for eating utensils, coffee was cold....JUST YUCK! read more

The food is cold and mediocre. The service is horrible. The staff is not friendly they are more concerned about each other's hair and nails and flirting with each other. Was told my food would be ready for pick up at 7:54 and I wasn't given my order till 8:43! The staff wouldn't even go and check on the food in the kitchen cause they were more worried about themselves. There was hardly anyone in the restaurant and the tables were dirty from the customers before. This place needs new management and some new staff ASAP before customers stop going here. Never again! read more

We had a 25 min wait then 45 min wait for our food! It was a holiday weekend & They were slammed. The food was ok... Got chicken fried steak & burger. We got some beignets which were donuts not beignets. The waitress brought a dry burger no condiments. Veronika our waitress was not too friendly. I don't know if we'll go back. The ambience isn't too enjoyable... Music going & very loud talking read more

A pretty good experience! We visited at 9:30pm during Balloon Fiesta's opening weekend. The servers were kind - especially considering the long days they probably have during this time! The nice thing about Cracker Barrel is that it is good at any / every Cracker Barrel you visit. I appreciate their consistency! Even though it was late we were given ample time and were not rushed. Of course, the store was adorable as always and well maintained. I recommend this Cracker Barrel. read more

See all

Okay so we went for lunch after church and got to the restaurant at 1225pm. We were told it was going to be 35 minutes wait and by the time we sat and actually got our food was already 245pm! It was such a wait time but the waiter was very efficient and on top of our needs for a table of 8. I will say we did kill about an hour at the shop while we waited but for some of our guest it was too much. I would say that weekdays service is faster and waiting time is shorter. Taste has dramatically improved and they seasoned food decently. It can get crowded and hardly any room inside the shop on busy times. Staff were very welcoming and kept the store clean and constantly ensuring customers needs are being met. read more

See all