Mario came out and did an inspection and evaluated. Our situation ended up, not charging us at all helping out with advice. We had a one time intruder. He could've gouged us, but didn't, very honest. Thank you so much. Next time we have any kind of issue we're calling you guys. Thanks so much. Excellent service! read more

Not only did this company provide excellent service, they provided excellent follow-up service. Mario was effective, polite and answered every question we had. Hopefully we don't have a rat issue again, but if we do we will call CR. We were very pleased. read more

Good customer service is so hard to come by these days that it's surprising when you come across it. Prompt. Professional. Knowledgeable. You can tell when you're talking to someone who actually knows what they're doing; and that's what you get with these people. Tell them the issue, and then give them the space to let them shine. read more

Chris and Mario have been coming to our property every 2 months for 10 years. They are extremely professional and reliable. Mario is careful and thoughtful when spraying. We have had to call for help with ants and bugs inside the property a few times. They always came immediately and sorted out the issue in one visit. I really give them an A++ as I've not had a single complaint to make in all this time! read more

I'm not sure why you would call anyone else if you live in their service area...their prices are reasonable, their bedside manner is caring, and their work product is excellent. Having any types of pests can be embarrassing and overwhelming, and they get that, and put the same type of attention into the family that are supposed to live in your home as getting rid of the pests that don't. We had them working in our home in July 2024, and within an extremely hot afternoon, they had checked all of our cross spaces, attics spaces, nooks and corners, and even advised us where to trim trees and bushes to avoid future issues. Highly recommend for anyone lost in the process. read more

Locally owned. No contract. No bull. Pesticide they use is safe around my dogs. Excellent customer service from Mario and Adam. They get the job done. No more bugs or ants. Highly recommend. Kim & Jess read more

I live in a canyon where there is lots of open space. Mario helped us last Summer when we had a few (thankfully just) water bugs crawl into our house after all the rains and weed abatement was done. After that, we decided to get a regular service from CR. Mario continually serves us and is great, friendly, knowledgable, and reliable. It's always a pleasure to see him and say hello. Thank you Mario for the great job you do! If you need pest service, contact CR. They will take care of you! read more

Mario and his associate responded to our call quickly and did a great job,at a reasonable price.in addition, he followed up to insure there no further problems read more

I cannot say enough about Mario and CR Pest Management. I had one of the most helpful phone calls with him that I've ever experienced in customer service. He was incredibly friendly, patient, and knowledgeable. He was also honest enough to tell me how to solve our pest situation ourselves. I will definitely hire him in the future, though if we have a pest problem that is beyond my ability to solve. Truly, I'm blown away. Don't hesitate to call Mario @CR Pest. read more

Very unhappy with the service and the attitude of the sales representative at CR Pest Management Exterminator. After calling the sales person two times for having the same problem in 10 days after the service, even though the job has 30 days guaranteed, the sales person hung up on me :-( I called back the company to speak to the manager or the owner, the receptionist wouldn't give me the name nor take my message to give them!! VERY UNHAPPY CLIENT. will also report their #license to the proper government agency..... read more

i go in and out my back door a lot, to take out trash, to clean off the laundry dryer filter, it's a back door, i use it. Recently sometimes when i would go through the back door, i'd get stung by a wasp, three times, once on the face, once on my back and once on my shoulder (right through my shirt). i had never been stung by a wasp before, so i was like????? what's going on. i watched some do-it-yourself wasp elimination things on you tube, it looked too hard, you're supposed to kill the nest but i had no idea where the nest was. So i went on yelp to look for a good pest control guy. I found one with great reviews that i liked and called them. the price they told me was higher than what i thought it was going to be, not that i had any idea what the price range would be, but it was harsh for my comfort level, my budget. i felt desperate to stop getting stung and feeling under siege so i said ok, i made an appointment for the same day. but i went back on Yelp to see if there were other options that wouldn't cost so much. I called CR and left a voice mail, then i called another guy and it was lower priced than the first guy, so i made an appointment for later in the day. Then, Chris at CR called me back (it was within a half hour) and the price he offered was even lower then the second guy. But not only that, he was good to talk to about the problem and my concerns, very clear communication, and friendly and relaxed. I appreciated being able to talk to him about what method he would use, i was concerned about toxic insecticide. The do it yourself things i looked at on you tube were all made of peppermint oil and water (and dish detergent in some cases). I sometimes use peppermint oil as a remedy so i know it's very strong and very intense and would surely kill anything, but if used in very small amounts, it doesn't scare me or gross me out the way the commercial chemical poisons do, so i asked Chris about that. He was knowledgeable about using peppermint oil. He said if you use enough to kill bugs, it can be enough to be toxic to people too, which makes sense. We talked about a couple of other methods. I think he sensed that i am more comfortable with the peppermint oil kind of thing, or he just listened well to things i was saying all though i was open to other methods and wanting to learn about what was involved. he said he has the peppermint oil at his office, not on his truck so he would have to go back to his office to get it, and he said he would do that and call me in a couple of hours when he was on his way to my place. So that's what happened. We walked around to look for hives. As we walked past my back door, he saw the hive, a great big ugly hive right on the bars over the window in the backdoor. No wonder they were stinging me. whenever i went through that door, i was creating an earthquake for their home. i'm lucky they only stung me three times which was a lot less than the times i went through the door. So, after looking around the rest of the house and not finding other hives, Chris was ready to go to work. I went in the house to wait. very quickly he was done and i had a great sense of relief. i could smell the faint smell of peppermint oil and appreciated how easier on me psychologically it is than the smell of chemical poisons. As time went on, the smell got stronger and stronger. Chris showed me where he had sprayed and said i would probably want to hose it off at some point. After Chris left and i went in the house and was hanging out doing things, the smell of peppermint oil got stronger and stronger, to a point where it was almost irritating. i began googling it and was reassured, i couldn't find anything about any dangers. I was free to go hose it off the door but i chose not to because i want the smell to remain and let the bugs know it's not a welcoming place for them. i put ceiling fans on. it's been a couple of hours since the spraying now and i can't smell peppermint oil at all, but i went outside and could still smell it and i'm glad. Bugs stay way! the peppermint oil is not a bad smell, it's nice if you like peppermint. But it's INTENSE. So that was it, i am very happy. I know the other people i called could get rid of the nest too, but Chris charged me a lot less, he was professional, knowledgeable and communicated things with me that i wanted to know. He was quick and yet not rushed. If i ever have to eliminate more pests, i'll be happy to call CR. I recommend them wholeheartedly for the quality of work, the affordability, the intelligence, and the supportive customer service. If those things are important to you, this is a great choice. read more

I had Chris come out the day after we heard something up in our attic banging on the air vent like a marimba. He did a very thorough inspection and ended up recommending another company - Joel Hurtado from Handytech, to do the work that was applicable to my specific case. I'll be writing Joel's review next. Chris spent about an hour here and recommended the right person for the job, then DIDN'T CHARGE ME ANYTHING for his time. Very cool and rare these days. read more

We have been using Chris' pest control service for several months and are very pleased with his reliability and communication. He'll contact you the day prior to remind you he's coming. Or if weather doesn't allow for the visit he'll contact you about how he'll be coming on a different day. When we first contacted Chris we had an inside kitchen infestation that I was absolutely mortified by. Within a few weeks that was under control. And, since we continue to be pest free indoors. Also, we have 3 dogs and they love him since he brings his special treats for them each time. :-) I highly recommend Chris to anyone. read more

This review is way overdue. I've been using CR Pest Mgmt over 5 years, maybe more. First Chris was the lead, coming to my house to perform the service. He was super friendly and knowledgeable. Then Mario starting performing our service, and guess what? He was super friendly and knowledgeable! What are the odds? They both are straight forward, honest, and willing to help you. In fact, Mario recently helped us solve a major pest issue we were having and I can't thank him enough. read more

We've called CR Pest Management twice to help us combat spiders and ant infiltration! Chris has provided friendly and prompt customer service by phone. Mario has been extremely courteous on-site at our home in explaining the process, taking care of it quickly and with attention to every detail. He has kindly helped spray even underneath our outdoor patio/lawn furniture, to make sure we're spider-free, taking care to leave everything always tidy. We also have pets (dog, bird) and Mario is careful to use pet-friendly means. We appreciate these guys a lot & would recommend their services!! read more

I was referred to CR by a friend who spoke very highly of their service. I am so glad she referred me ! I spoke with Chris regarding a rat issue at my rental property & he was there the same day to assess the situation and let me know what needs to be done. EXCELLENT service & follow-up ! Chris kept me in the loop every step of the way. I am so glad I found you guys. You're FANTASTIC ! Thank you for all your help ! read more

Great service. Christopher worked with me on a good price to come out and spray for ants, which were infiltrating our kitchen and master bathroom. I was concerned about my two dogs and two babies, so Mario, our tech, only sprayed outside. Mario was so nice and knowledgeable and explained the process really well, and I felt confident that he was taking care of our ant problem, and at the same time taking care of our health. You can't go wrong with these guys! read more

I am so pleased with their service, they did what my neighbors said couldn't be done. We had a terrible ant problem and they have been gone for 3 months now. It is so wonderful waking up to ant trail free floors. Thank you Mario & Chris! read more

Thanks Mario for your prompt response and service. My new neighbor started remodeling their home and we started to notice a lot of bugs coming over. I tried several over the counter sprays with no success. Mario was easy to deal with and explained the whole spray process. Appreciate him taking consideration of my two dogs and answering all my questions. Will definitely be using again. read more

Here's a revelation: if you have a skunk living under your house you are a friend in need, so a guy who will come to your house to evict Stinky is a friend indeed. That said, within 2 days Chris had caged and removed Pepe our non-paying tenant, our dog food freeloader, without exit spraying. It was a beautiful thing. Don't hesitate with CR, and don't wait to evict Fluffy because before you know it you'll have dueling Alphas, watering eyes and bronchitis and ain't nobody got time for that. read more

It was a pleasure to meet Chris. He's a combination of great customer service, honesty, charisma and just knows how to get the job done. I have a fear of wasps, so I called CR Pest Management this morning and Chris was at my house by the afternoon. I thought I only had three wasps nests but as Chris went around my house he pointed out 4 more nests...ugh! He got them all. As for pricing, I called two other pest control companies and their quotes were more than double...absolutely outrageous! I will be recommending CR Pest Management to my family, friends and my neighbors in my gated community. read more

Chris helped me eliminate my german cockroach problem. For months I was in denial because I thought I would never get rid of them. I'm happy to say that it's now been over 6 month's and I've been roach-free. Chris was friendly and very passionate about getting rid of pests. He came back after the initial treatment to check up and place extra traps to ensure that any survivors were taken out. I have already recommended Chris to friends. read more

If you want a good pest guy this dude is it! He was professional, courteous and very helpful. He even gave me tips on how to prevent ants and roaches from coming into my house, too even common do's and don'ts to keep your place sanitary. I have used him twice and have had no complaints. Plus he's cheaper than most pest control i.e. starts with an "S" and another starting with a W and a guy a hammer...lol. Anyway, if you need some pest gone then he's your man. read more

Chris is a nice person and an excellent pest control professional. He was able to turn our extensive problem with roaches into nothing. Seriously, he is the best. He spent a ton of time telling us how to help prevent pests from coming back. Worth every penny we spent not to have roaches anymore! read more

Met Chris about 3 years ago and he has been maintaining our business ant/roach/rodent-free since. Always on time, very fair prices, and just a great guy to deal with. read more

I was so happy I called CR Pest Management to come out and take a look at my spider (black and brown widow) problem around the outside of my house. They were able to schedule an appointment within a couple of days so I didn't have to live in fear for too long:) Mario was great!He came to the house to do the job and was very kind and patient to listen to me as I showed him where I suspected the problems were. It was really nice to be able to go outside with my dog last night and not be terrified he would run into a dangerous spider. Thank you!!! read more

I help administer a property management company and with the job comes the responsibility to out source many types of services to ensure that our tenants needs are fulfilled, after consulting and contracting services from big pest control companies like Western Exterminators or Terminex, I found them to be completely useless when it came to punctuallity and emergency services. After consulting CR Pest Management our company could not be any more satisfied with the excellent service this company provides. They are punctual, precise, affordable and offer great customer service, rather than a stupid recording like some other companies. I truly would recommend CR Pest Management to anyone... read more

I had a roach problem in my yard so I decided to call Chris based on his good Yelp reviews. He is excellent. He's knowledgeable and friendly. He explains everything he is doing so you are clear what's happening. It has been a couple weeks since his treatment of my home and yard. The roaches are gone and with an added bonus we have far far fewer spiders, crickets, ants and other bugs. I'm very happy with his work and highly recommend him. Please don't hesitate to call him! read more

Chris and Mario are great. Knowledgeable, patient (when dealing with a hysterical lady who hates bugs), take the time to explain pests, procedures, and prevention. They go above and beyond the call of duty. With these awesome Yelp reviews, they're getting very busy, but always find a way to help. read more

CR Pest Management was referred to me by fellow home owner. I had just purchased my home and didn't know where to start. After I called CR Pest Management they came out and did a first time inspection of my home letting me know my vulnerabilities of my property which other pest control companies wouldn't do for me. I have now been using CR Pest for over 2 years for regular maintenance and have been extremely satisfied with their services and their extremely friendly and knowledgeable staff. Their service is second to none and I would highly recommend using their services if you want to be treated with respect and get outstanding service. read more

Chris and his team are personable, prompt, professional and thorough. After obtaining various bids, CR was the lowest price. The lower price did not mean lower service at all. Quite the contrary! We will definitely use this company for all our pest management again! Highly recommended! read more

It sure was nice to dial a number and reach a knowledgeable person who cared to help! Chris came out right away and was prompt and professional. Nice guy with a great sense of humor! Thanks, Chris--so glad I found CR Pest Management. 5 stars, well deserved. read more

Very happy with Chris and Mario. They were able to come out very quickly and took care of our ant problem. They (the ants) were pretty stubborn so when I called them back Mario came out right away with a new strategy that took care of it. Great service and prices. read more

The Best service on the Planet! Mario killed my ant problem and anything else in between. GREAT WORK!

I manage a commercial building in Burbank and I always get price quotes from at least 3 companies. Not only did Chris from CR Pest Management have the most competitive rate, he also knows his trade. Chris explained to me what we need and what we don't without trying any gimmicks or adding unnecessary services. One of the things I like best is that when I call, it's always him at the other end of the phone or if I leave a message he would be the one to return my call, not an operator who would try to reach someone for me. He is punctual, professional, has a great attitude and you can see he enjoys what he does, it's hard to find someone with all those qualities. I'm very much satisfied with CR Pest Management, so much so that I registered with Yelp.com for the first time just to be able to write this review. read more

I almost didn't want to give him a 5 star since he's got so many. But how can u not. Trust is a must when letting people into your home. Chris the owner has picked a solid group to make his crew the best. read more

Excellent customer service, and very effective treatments. We were having a problem with large, ugly roaches in the kitchen. ... it was horrible. But CR came out right away and solved the problem. My dogs and family members were unaffected by the spray, and the roaches are gone. We have asked the company to return every month for upkeep. read more

CR Pest Management Chris and Mario are the best! Mario is my personal hero as he helped us two years ago with mice who had gotten through the vents under the house. Just happened again and Mario is here for us. Always clear about what he is doing and never charging us more than his quote. Always gets the job done with a smile and positive attitude. Since it is just my mother and I, Mario has my absolute trust and I would recommend them to all. They are like family and care. Priceless. read more

I was really impressed with Chris and his team! They were courteous, on time, stuck to the price and were very consensus about the bird feeders hanging on the property! He was a "find" ! read more

Chris is awesome! We had a (multiple) gofer problem that was getting worse by the day. Luckily Chris was able to come out to our house the day I called him! He was able to take care of the problem in only one visit :) He not only eradicated our gofer problem, but he also went the extra mile to show me all of the areas around the exterior of the house that were susceptible to rats/mice. He doesn't try to sell himself at all. He gave me tips on how to do it myself which is refreshing. Did I mention he is very affordable? Well, he is. read more