Cancel

    Search

    CPR POOLS

    4.2 (209 reviews)
    Open 8:30 am - 4:30 pm

    Request quote & availability

    You can now request a quote from this business directly from Yelp

    Services - CPR POOLS

    Pool installation

    Pool remodeling

    Pool repair

    CPR POOLS Photos

    You might also consider

    Recommended Reviews - CPR POOLS

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Carolina K.

    After 5 years, my pool looks like it was never remodeled! Be careful with this company. BBB, made me aware that the owner lost his license because he failed to respond to several claims.

    They only put rebar in the bottom of the bench. The sides were cracking down below the water line and leaking. Horrible workmanship

    Please read the 1 star reviews. They are the exact same experience we had. Their work is exceedingly poor. The warranty and craftsmanship are a joke. We had a pool refiberglass done as well as pavers across our entire back yard. Pool looked nice when it was done. Within the first year the tiles started falling off the side. They only used silicone to attach them. The bigger issue was the Baja bench they added to our pool. It was cracking on the sides and lifting out of the ground. After chasing them for about 7 months they agreed to fix it, sent a guy out, he could not do the job (it was not a one man job) then said they weren't going to fix it. This was after multiple visits from the manager Gerardo and dozens of emails and pictures to them. Robert blames Gerardo, Gerardo blames Robert. Comically unprofessional. Fast forward we found a company to come out and look. They tackled the job and did an amazing repair. The Baja bench had NO reinforcement on the sides! Only a single cement block poorly concreted in. It was all disintegrating. Actually amazing that it lasted as long as it did. The company also installed new tile that was mounted with an epoxy type of bonding to the wall - not simple silicon that Complete Pool used. Do not hire this company to do work on your home. It is amazing that companies like this stay in business, but my fault for not heeding the poor reviews.

    George F.

    We had Robert completely refurbish and re-plaster our pool in 2017. There were several issues during the work, including the incorrect tiles being installed, tile trim on the steps and bench not being installed (which was caught by me and then and hastily/not cleanly installed AFTER the plaster was already down and setting), and finally the surrounding pavers sloped TOWARD the pool so that dirty rainwater would actually flow into the pool. We sorted these issues during the process to both parties satisfaction, though those mistakes made me not recommend Robert and Complete Pool and Spa afterwards. At the beginning of 2022, we noticed discolored bumps growing from the plaster in certain parts of the deep end. They kept growing and multiplying. Upon contacting Robert, he immediately said that they were due to imbalanced water chemistry. Upon researching these nodules, I learned from multiple sources that they are, in fact, delimitation of the plaster due to defects in installation. I hired an independent plaster consultant who inspected our pool and confirmed this. Upon showing pictures to even just the local Leslies owner, he gave a look of "oh NO" and also said that these are coming up from under the plaster due to improper plastering and have nothing to do with the water chemistry. The Leslies owner/technician went on to say that our high level of dissolved solids was DUE to these little volcanoes kicking out material from under the plaster. Upon presenting this to Robert for warranty, he immediately denied it because he continues to claim that it is due to water chemistry. I forwarded him the full inspection report weeks ago and followed up multiple times but have received nothing but silence. Do NOT go with Robert and this company. Not only will mistakes be made throughout the process, but he will make false claims in order to not honor the warranty on the work.

    The pavers and tile turned out great, and it's the perfect size for our backyard.
    Justine J.

    We were initially nervous about the pool process and the demo of our backyard but our pool turned out great. We've received a lot of compliments and it has made our summer much more pleasant, as the valley gets extremely hot. Robert and his team were quick and reliable. We love our pool, and so do our kids. :)

    Do not use this place. I hired CPR Pools, The California Pool And Spa Company, to relocate my pool equipment. I was told it would take 4 days. We are going on 4 WEEKS! ... it's because the workers never showed up. Never showed up on time, when they did come. Never came for days to complete anything. Robert, Trenton, or Gerardo never came to inspect the unfinished work or contact me to say why everything was taking so long. I had to call and complain several times. The plumber caused a leak, that our regular pool person pointed out. They left a pipe sticking out of the ground for weeks. We are STILL dealing with parts of the pool equipment electrical sticking out of the ground that they never moved with the pool equipment. They scattered concrete all over our backyard to fill the trenches they dug when relocating the pool equipment. Their employee used our shovel and broke it- left it hidden behind the pool equipment. Lastly, we still have a leak at the new pool location and they have yet to come by, fix, or contact me about the leak. DO NOT USE THIS COMPANY!

    Collin Y.

    We needed a complete redo of the bottom of our pool and the plastering had to be completely redone. They were very professional and very helpful throughout our experience. They were very quick and efficient to get the job done as was needed and they brought many workers to make sure the job was done well and on time. Would definitely recommend working with them in the future.

    Oliver N.

    Robert showed up to my house to give me a quote. He looked everything over and stated he will finish "everything from here on out" which included installation and automation of the heater, pumps and lights, installing the waterline tiles, and doing the mini pebble plaster of the pool. After agreeing to the contract price he demanded to be paid in cash only, which i obliged. He wouldn't give me a receipt and instead texted me that he received the cash as a "poker debt". After several delays, he started the work and state he finished even though the heater and the water features would not work. I paid 90% of the contract (in cash based on his demand) but held back 10% because he would not finish the final parts until i paid him. He then added change orders and raised the contract price, even though he had from the beginning stated the contract price would cover everything from then on. The heating feature still didnt work but he threatened me over and over until i paid that final 10%. He promised that after i paid that he would send his crew to fix the heating. He never did. After getting his money he stated its not his problem and that i should call the warranty company because the issue is with the product not him even though it never worked a single day. His own manager, Gerardo, stated that the problem is not acceptable and that Robert needs to agree to fix it, but that he isnt allowed to do so without Roberts approval. Robert would not approve Gerardo to try and fix it so he left without it ever functioning. I called the warranty company and sent them pictures of the install. they stated that the product was not installed properly and thats why it wasnt working. Robert still refuses to come fix it. Further he has threatened me and told Gerardo and his wife Jan (who also works at the company) to not respond to me. I have weeks of emails, pictures and text to show this all. Anyone who is considering using them should not do so. They are unprofessional, don't do the work right and have overcharged me for a pool that does not work at all! Attached is an email from the manufacturer's repair company stating that Complete Pool did not properly install the heater and pumps and the texts from the owner refusing to fix the issues. UPDATE: After posting this review, the owner started texting me and cussing at me. He tried to imply i didnt pay him by stating he doesn't have employees, until i mentioned i have it all on video and receipts signed by his employees who took the money and texts from him telling me to pay his employees. His response is to continue to lie to cover the fact that he did not do the the install properly and did not want to come fix it, leaving me without a heater (which i paid for in full). UPDATE 2: Second authorized warranty repair company confirmed that Robert and Complete Pool improperly installed the heater and they cannot do warranty repair or even access the heater because they improperly installed it. See text below and you can independently confirm the number is that of Haro Pools who is the authorized warranty repair for Jandy. I have included the picture of the heater install as well to show its improperly installed by Complete Pool.

    Cement dust and cement debris covering fresh plaster

    See all

    4 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 3
    Thanks 4
    Love this 3
    Oh no 1

    4 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 11
    Thanks 3
    Love this 5
    Oh no 0

    9 months ago

    Helpful 2
    Thanks 3
    Love this 2
    Oh no 0

    2 years ago

    Helpful 4
    Thanks 5
    Love this 4
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 3
    Love this 3
    Oh no 0

    3 years ago

    Helpful 4
    Thanks 2
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Little P.
    353
    28
    6

    2 years ago

    Helpful 3
    Thanks 3
    Love this 3
    Oh no 0

    4 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mary S.
    40
    37
    1

    4 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Oliver N.
    481
    21
    20

    4 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 11
    Thanks 3
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 11
    Thanks 1
    Love this 2
    Oh no 0

    7 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 13
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Roy H.
    12
    4
    3

    5 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 13
    Thanks 2
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Odette A.
    137
    14
    3

    5 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike C.
    18
    19
    1

    4 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 1

    4 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 4
    Thanks 1
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Neda N.
    29
    134
    24

    5 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Thank you Neda! 5 stars and wonderful review. Enjoy!

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 4
    Thanks 2
    Love this 0
    Oh no 1
    Photo of L. L.
    0
    11
    5

    6 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 13
    Thanks 2
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of D. R.
    0
    42
    11

    6 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 9
    Thanks 1
    Love this 2
    Oh no 0

    4 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 7
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    My driveway was completed as scheduled and planned. In addition, the price was excellent. Would highly recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Alex K.
    262
    62
    86

    4 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Ally T.
    10
    12
    2

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Water W.

    Water W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 6

    Ask the Community - CPR POOLS

    Review Highlights - CPR POOLS

    Began working with Robert who showed us a couple options on our pool remodel.

    Mentioned in 147 reviews

    Read more highlights

    You might also consider

    Oscar's Pool Service - Tile installation

    Oscar's Pool Service

    (70 reviews)

    Van Nuys

    Provided a comprehensive review of our pool and its condition. Was very detailed in what was…read moreneeded. Provided an estimate in a timely manner.

    We just finished a complete renovation of our pool with Oscar's Pool Service, and I can honestly…read moresay it was one of the best decisions we've made as homeowners. When we bought our house three years ago, we knew the pool needed to be redone. Unfortunately, because of other major repairs, we had to wait. Our house was a flip, and whoever patched up the pool before us did a quick, cosmetic job that started falling apart within months. The plaster came off in sheets, the 1960s tile was covered in decades of calcium buildup, the coping was old red brick with mortar literally crumbling out, and some jets and plumbing didn't even work. The pool was technically swimmable, but it was depressing to look at. This summer our weekly pool cleaner told us the plaster was about to fail completely, so we started calling around for estimates. Most of the big corporate companies gave us inflated quotes and made us feel like just another job number. A trusted friend recommended Oscar's, so we checked Yelp, saw all the great reviews, and gave him a call. Oscar came out immediately, took careful measurements, walked us through every detail, and his knowledge and professionalism instantly won our trust. From there, the process moved quickly. Within a week of signing, his crew demoed the entire pool in just a few hours. We got to choose tile from several suppliers and ended up with a beautiful pebble mosaic that matched our house. At first, we thought we'd keep the old red brick coping, but at the last minute we switched to a modern dark gray brick. Best decision ever! It completely transformed the look of our backyard. As often happens with older homes, surprises came up: our original 1964 gas and electrical lines were corroded and had to be replaced. Oscar handled everything--brought in trusted contractors, coordinated the work, and saved us the headache of dealing with multiple companies. While we were at it, we upgraded our equipment to a top-of-the-line Jandy system with Wi-Fi controls, plus added a heater and automatic pool filler. Yes, the budget went up, but every upgrade was worth it. Watching the transformation was amazing. Once the new tile, coping, and plaster went in, it felt like we had a brand-new pool built from scratch. The white plaster makes the water sparkle, the equipment runs quietly and efficiently, and with the heater and lights, we can swim comfortably day or night, year-round. Beyond the work itself, what made the experience so special was Oscar and his family. He's personable, honest, hardworking, and clearly cares about his craft. His crew was professional, respectful, and fast. By the end, it felt like we weren't just hiring a contractor--we were working with people who truly cared about making our home better. Now every time we step into our backyard, we can't believe the difference. What was once an eyesore is now the centerpiece of our home, and we're enjoying it constantly. If you need pool renovation, plaster, tile, coping, or even just reliable weekly service in the San Fernando Valley--call Oscar's. He's the best! https://www.youtube.com/watch?v=3DKKSP_c4UY

    Gold Coast Pool - Bella Crete Coping, pavers, and Aqua white pebble.

    Gold Coast Pool

    (113 reviews)

    Woodland Hills

    It was time to resurface our pool. I got four bids from Yelp recommended services, 2 were not…read moreproperly licensed. Since there was quite a price difference between the bids decided to get one final bid from Gold Coast Pools. Heinz came out with his assistant to review the job. Totally understood what we needed to do and provide multiple options. Really described pros and cons for every choice. DIdn't feel pressured to do the job in any particular way but educated us on many pool construction issues. Had already decided to go with Pool Deck and Patio pavers with someone else (Manuel Ortiz) which it turn out he has worked with before. Heinz coordinated the whole job (demo and rebuild of pool, pool equipment, pool fence, patio) with Manny and it went very smoothly. No complaints on my end, and in fact both people provides options that we had not considered and not mentioned by any of the other bidders. End price ( which we had before starting the job) was competitive with others and finished job before deadline despite some weather and power issues. Highly recommend both people who know the importance of customer service. Back yard looks better than it ever has.

    We had a great experience working with Heinz and his assistant, Ana…read more They helped us resurface our pool, create a baja ledge, install new tile, fix the coping, fix several plumbing issues, update the lighting, install an auto-fill and automated valve system, and more. The entire process was smooth from start to finish. Heinz and Ana were present and engaged throughout the whole project. They really listened to what we wanted, communicated clearly at every step, and made sure the final result turned out exactly as we expected. It's clear they take a lot of pride in their work and care about getting the details right. We're extremely happy with how our pool turned out and have already recommended them to several friends who are planning pool work of their own. We wouldn't hesitate to work with them again.

    Loyal Pool Service - Broken after filter cleaning

    Loyal Pool Service

    (76 reviews)

    Sherman Oaks

    After coming across a few problems (broken filter after cleaning, trash etc) with their service, I…read moregot suspicious, did some research and conducted my own chemical test. Sure enough, some of the values where off. What is astonishing, is that I had approached them with the issue to give them a chance to do the job right. A few months later there where signs of Algae, and I was told this is normal at this time of the year and a special treatment is necessary that would cost me hundreds of dollars. The straight up lies and being treated like an idiot are unbelievable. If your chemistry is done right, there will never be an algae build up and no special treatment is necessary. I have since then hired a professional company and I realize I had forgotten how gorgeous the water can look like.

    I recently had some issues with our pool equipment and called Loyal pool service, Ben came out the…read morenext day to assess our pool equipment. He was professional, knowledgeable, and articulate. I immediately felt that we were in good hands. Ben adjusted all our settings to make sure we're set for the summer swim season, advised on some cartridges that I needed to replace (which he didn't try to upsell me), turned on our ozone which had been inexplicably turned off, and cleaned all our filters which were absolutely filthy. He worked hard for a couple of hours doing all this, and he showed me a few things so I could take better care of our pool myself. By the way, my pool cleaner had told me I needed our 6-month old filters REPLACED for upwards of $800. Now I know that pool filters last 5+ years unless they're structurally compromised, just hose them down or call Ben. Highly recommend

    Way To Go Builders, Inc - Gorgeous full backyard remodel job; full pool and spa remodel, outdoor kitchen installation, attached patio cover, and pool deck.

    Way To Go Builders, Inc

    (381 reviews)

    West Hills

    We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

    I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.

    CPR POOLS - poolservice - Updated May 2026

    Loading...
    Loading...
    Loading...