I can't say enough good things about Frank from Lake Side Pools in Rhode Island. He recently…read moreinstalled a new liner in my pool, and the entire experience was absolutely flawless from start to finish. Frank was professional, punctual, and incredibly knowledgeable. He took the time to explain everything clearly, answered all my questions, and made sure every detail was perfect. The quality of his work speaks for itself--my pool looks brand new! It's clear he takes a lot of pride in what he does, and it shows in the results.

I have been a customer of Lakeside for almost 50 years. They installed the pool and since 2 liners…read moreplus a filter this year. We had a few issues with the filter replacement because it was a jacuzzi and they have since gone out of business but Frank was very helpful with getting a new filter installed to work with what I had. He also came on a Saturday to finish the job. In all my years working with Lakeside I have been very satisfied with the work and the way I have been treated. Lorraine L

Matt and crew installed our inground pool 3 years ago. We have nothing but good things to say…read moreabout our experience with Apollo pools! You want a pool, these are you people! Very experienced and helpful throughout the entire installation process. We love our pool. They also do our openings and closings seasonally. Don't look anywhere else!

Matt and Tracy have been great over the past 5+ years…read more Highly recommend them, I have a Caldera hot tub I purchased new from them.

Pool Pals has been my Pool service provider for more than 20 years since the early days of their…read morebusiness. Their commitment to customer service and quality of their work is unmatched. They go over and above the call of duty to ensure their customers have positive experiences. They have taught me so much about the operation, care and maintenance of my pool, and their honesty and professionalism is extraordinary.

I submitted the below and never received a response…read more Here is a bullet point list of our recent experience with your staff in Norfolk MA. Service was completed to replace the salt cell. System didn't work. It was obvious it had never been tested. Christopher recommended another path that required additional service/parts - VERY expensive solution. My husband replaced a dollar fuse, and the system worked. We had a separate service request. The work done was not what was originally discussed (much less this time) The invoice arrived 20% higher than what was communicated via text, with NO detail (just flat fee) We asked for the invoice detail We received an invoice with two lines (service and parts) The parts did not reflect the parts used. It totaled $165 and had generic parts, some of which were not even used. The service hours did not reflect the time invested. Christopher stated he would agree to revising the invoice to reflect what he had listed originally in the text to my husband, as a "favor". He would not revise the estimate to reflect the actual work done or parts use. I stated that I simply wanted to pay for the job completed - parts and labor. I have all of this in writing via text. And, we tried to give him many opportunities to correct the invoice without any negative assumptions. In the end, we will pay our invoice. I just know, as a small business owner, your reputation is very important. If customers don't have confidence in the integrity of the work being done, it definitely limits the success of the brand.

Pool n Play saved our pool. This winter was hard on our pool. Our neighbors had damage to their…read morepool and referred me to Pool n Play. I called the store and left a message. Chris responded right away. He was extremely sensitive to our situation and made it as painless as could be. He took down our information and helped us out in our claim. He even spoke with our insurance company to hopefully help speed up the claim process. We have been pool owners for 20 years and in that time we have not had the best luck with pool stores. However after our experience with Pool n Play has been the most pleasant experience. We recommend Pool n Play to everyone. Thanks Chris.

Very helpful offered to come out and look before buying. We can't wait for our new pool.read more

I hired them to do the "pool opening" after moving into a new house. I never had a pool before, so…read moreI didn't know what "pool opening" meant. The truth is the pool was already open, the previous owners had done it. These guys noticed when they arrived and didn't say a thing, nothing. I don't appreciate the dishonesty, but fair enough, it was my mistake. They also took some samples of the water to run some tests and told me to wait for a call the next day. Nobody ever called (shocking, right?). When I called them to ask for the test results, they told me no tests were performed, so it turns out I paid $300+ for essentially nothing. I tried to speak to a manager over the phone and surprisingly, they just hung up on me and stopped answering the phone. I'm afraid I have nothing good to say. This is just a poorly run and managed business. Some people seem to have had good experiences with them, but I can't say the same. Would absolutely not recommend.

I hired Dartmouth Pool after interviewing many pool companies…read more A Great experience with them, the team I cant say enough about, they were on schedule always showed up when they were supposed to. A professional and quality job. Any issues that came up they were willing to work with me and resolve. I would highly recommend them.

amazing response from the owner! came out to a green above ground pool and was cleared within…read moredays! Super helpful and went out of his way to help. Recommend highly!

Outstanding Experience with Mackillop Home Services LLC…read more Recently, I needed my pool assessed to see if it had to be completely replaced or if I could get away with just replacing the liner. The old liner had leaked and some of the sidewalls were bent--but not severely. I called another pool company to come take a look and give me their professional opinion. Over the phone, they told me flat-out that if the walls were bent--even a little--the entire pool had to be replaced. They refused to come look at it in person and quoted me around $7,000 total ($5,000 labor plus parts). Yikes! Then I saw an ad for Mackillop Home Services LLC and decided to reach out. I messaged Matt, and he called me back the next day. I explained the situation, and unlike the first company, he agreed to come check it out in person. After looking it over, Matt said the pool absolutely did not need to be replaced. He said we could simply straighten the bent walls and install a new liner--all for about $600, parts and labor included. Huge relief, and thousands of dollars saved! Matt was polite, punctual, and great at communicating every step of the way. We now have a brand new liner, no leaks, and are back to swimming with zero issues. If you're looking for honest, skilled, and reasonably priced pool service, look no further than Mackillop Home Services. Matt did an amazing job at a great price. 5-star service--highly recommended! I'll never call that "other" pool company again.

As a first-time pool owner, I was struggling with a algae problem and had been using another pool…read morecompany for over a year with little success and significant expense. I visited seasons speciality store in Attleboro intending to purchase a vacuum, but the experience turned out to be so much more than a simple sale. Mike, the owner, took the time to personally help me, assess my situation, and explain exactly what needed to be done to get my pool back in shape. His knowledge and willingness to educate me were incredibly valuable. He provided clear, detailed instructions on how to properly care for my pool and answered all of my questions. To make sure I was comfortable with the process, Mike also sent his partner, Nick, to our home for a service call. He spent time walking me through the equipment, explaining maintenance procedures, and teaching me how to care for the pool moving forward. Their patience, professionalism, and commitment to customer service were outstanding. I highly recommend this store to anyone, especially new pool owners. It is rare to find a business that genuinely cares about helping customers rather than simply making a sale.

Came here with getting a pool in mind - we weren't 100% yet just brainstorming.. well we left with…read morea pool ordered. Effortless- stress free- great price!! They are very knowledgeable- easy to work with .. ordered a pool and all the gear /accessories needed in one shot - we sat and explained our vision and that was it - once order was placed we were given a few options for installation, made some calls and boom within a few weeks, pool was here and installed- just in time for summer !!

Crystal Pool and Spa has been my pool store since we bought our home with pool in 1996. The owners…read moretruly care about pool maintenance and helping to fix any problems or issues you may have. The guys out servicing the pools know what they're doing and are patient and knowledgeable if you have questions. For 28 seasons I have trusted and relied on Crystal for all my pool needs and am very happy with them.

Great, well stocked, well staffed, pool supply store. I've dealt with Crystal Pools for over 20…read moreyears and just love their service and selection of products. They work hard to help get your pool right and have a very sophisticated water analyzer now that tells you everything and in just minutes. Thanks Crystal Pools!