Just thought I had to write something positive because the staff was really nice, and no one was…read morerude. I actually heard the girl tell someone on the phone that they didn't carry something and they might want to try job lots. That's customer service! I had a GREAT experience!!!! Ben was very helpful and wasn't trying to push unnecessary products for me to buy like a competitor nearby did. He showed me everything I NEEDED based upon my water test. Thank you Ben!!! I will definitely be returning to Leslie pool!

Absolutely the worst customer service I ever had store was dead empty and Adam offered no help to…read morefix my problem nor did he remove his EarPods to hear anything I was saying. I spent 5000 dollars in this store and also purchased a salt water system that fell apart after just one season and of course it's not under warranty store blames it on Hayward and Hayward blames it on the store. I completely regret spending my money in this store.

Very good experience purchasing my above ground pool and the installation team was great! I wasn't…read morequite prepared for the amount of dirt I'd have to dispose of, but it will get done, hoping I can easily learn to take care of the pool, once it is filled.

Kim is amazing! We purchased a bullfrog spa and she bent over backward to help my husband with…read moreeverything he needed. She takes her time with her customers and the people that come in know that. I was there the other day getting a water test and there were 8 people in line, waiting without care in the world. They are all regular customers and they know the business! Thank you Kim for helping my husband find some relief. You are an angel!

Great communication, fair pricing, and a pleasure to do business with! Showed up when they said…read morethey would, thoroughly removed all junk/debris and totally respected the property. Overall, very satisfied!

Hello, Ryan's junk removal has to be the best in all categories. They just left with a truck load…read moreof my junk..from bureau, to front door replacement, to weights, nothing to big. They are prompt, courteous, and quick. I highly recommend!!

Hubby and I love this place! They truly know what they're talking about. And, more importantly,…read morethey really care. We first started going here several years ago when we bought our first pool from them. As first time pool owners, they were fabulous at walking us through everything and setting us up for success. Fast-forward to this past June. A very brief tornado went through our neighborhood, but it was strong enough to destroy our pool. They were absolutely wonderful helping us through the process of getting a quote for the insurance company and lining up people to get the replacement pool put up quickly so that we could have a pool for the rest of the summer. I can't say enough about the people here. They are truly wonderful. I only wish they were closer. As a typical Rhode Islander, Coventry is a hike, so we try to only go up once or twice a year... Lol!

Decided to replace my 21' round pool and Pool and Patio had what I was looking for and work with a…read morefantastic installer. Now if they could just control the weather and give Rhode Island some legit swimming pool weather.

Their crew is very knowledgeable and helpful. They also…read moreoffer a full range of installation, service, and product for my pool. This is one stop shop for all I need for my pool.

I can't comment on service because they don't show up, don't return calls, or respond in anyway…read more Our pools previous owners probably used this company for over thirty years and recommended them to us, so something has happened to this business for the worse. They take your credit card information online in case they decide to show up but don't give the curtesy of a response or timeline for service. The summer has passed by without any updates. Our neighbors were also long time customers and ended up replacing their own liner because of the same lack of communication.

I had Seasonal install a glass filter while the installer did not install all the required glass…read moreless than half. The filter did not work so at the end of the first year of the filter I opened the filter to see if there was a issue. There was only half of the glass beads were installed. Once I told Seasonal about the issue they provide the additional glass beads. now the filter works perfect.

As a first-time pool owner, I was struggling with a algae problem and had been using another pool…read morecompany for over a year with little success and significant expense. I visited seasons speciality store in Attleboro intending to purchase a vacuum, but the experience turned out to be so much more than a simple sale. Mike, the owner, took the time to personally help me, assess my situation, and explain exactly what needed to be done to get my pool back in shape. His knowledge and willingness to educate me were incredibly valuable. He provided clear, detailed instructions on how to properly care for my pool and answered all of my questions. To make sure I was comfortable with the process, Mike also sent his partner, Nick, to our home for a service call. He spent time walking me through the equipment, explaining maintenance procedures, and teaching me how to care for the pool moving forward. Their patience, professionalism, and commitment to customer service were outstanding. I highly recommend this store to anyone, especially new pool owners. It is rare to find a business that genuinely cares about helping customers rather than simply making a sale.

We could not be happier with our KozyHeat Chaska insert. Choosing an insert and envisioning it in…read moreyour home requires a few visits to the showroom and the required steps can seem daunting. We were starting out without gas at our home so we needed to line up a propane company as well as an electrician to install a plug in our fireplace to power the insert. From start to finish with the help of the owner Ryan and Dan, our installer we completed the job in a little over a month's time. I am happy I chose Hearthside.

Horrible service department. Three years ago I purchased a propane fireplace. This regency…read morefireplace was very expensive, but it came with a two year warranty. Every year there was a problem lighting. The pilot, but it was covered under warranty. The third year same problem, the same parts need to be replaced, but now not under warranty. So I had someone else come to service the unit all they did was light the pilot. No need for these expensive parts that they were trying to fleece me of. My question are they trying to fund/ support the service department google bogus warranty claims. Then, after the warranty runs out, it's on us. The customer

Julie at Aqua Living in Cranston was nothing short of a pleasure to work with. She was very…read moreknowledgeable about her products, answered all our questions and concerns thoroughly. Our Catalina Carlton came in in the exact timeframe quoted to us. Julie and her delivery crew is nothing short of the best around. we have had our spa for several weeks and Julie has continued to reach out to make sure we are satisfied with our product. I would recommend if you are shopping for a spa you give them a call You will not be disappointment. Bob and Amy

The people at this location are fine but they sell horrible products unfortunately or I just got…read morevery unlucky. They advertise the cs6 hot cold tub on the phone and this is the one I purchased. It has been a nightmare ! They are a retailer for leisure products in Johnson city , tn who is a very shady and dishonest company. I am actually having to sue them. I would do a lot of research before buying a hot tub and these guys supposedly make everything here in the USA but I just got done disconnecting the cold side from the hot side because all I have had issues with the cold side. Of course lpi always says it is my gfci which it isn't because after I disconnected the cold side it runs fine. They just will not stand by their products or their warranty's so do not buy from lpi do the research. Nordic spas etc are good reliable products. On a positive note I am basically a spa technician now from dealing with this spa which I paid 8200 dollars for new and dumped another two grand in repairs and it still doesn't work. Carey is a solid person but his retailers are not so maybe you see if he sells anything besides lpi products. Good luck !

Pool n Play saved our pool. This winter was hard on our pool. Our neighbors had damage to their…read morepool and referred me to Pool n Play. I called the store and left a message. Chris responded right away. He was extremely sensitive to our situation and made it as painless as could be. He took down our information and helped us out in our claim. He even spoke with our insurance company to hopefully help speed up the claim process. We have been pool owners for 20 years and in that time we have not had the best luck with pool stores. However after our experience with Pool n Play has been the most pleasant experience. We recommend Pool n Play to everyone. Thanks Chris.

Very helpful offered to come out and look before buying. We can't wait for our new pool.read more