I can't say enough good things about Frank from Lake Side Pools in Rhode Island. He recently…read moreinstalled a new liner in my pool, and the entire experience was absolutely flawless from start to finish. Frank was professional, punctual, and incredibly knowledgeable. He took the time to explain everything clearly, answered all my questions, and made sure every detail was perfect. The quality of his work speaks for itself--my pool looks brand new! It's clear he takes a lot of pride in what he does, and it shows in the results.

I have been a customer of Lakeside for almost 50 years. They installed the pool and since 2 liners…read moreplus a filter this year. We had a few issues with the filter replacement because it was a jacuzzi and they have since gone out of business but Frank was very helpful with getting a new filter installed to work with what I had. He also came on a Saturday to finish the job. In all my years working with Lakeside I have been very satisfied with the work and the way I have been treated. Lorraine L

If you are planning to work with this company run. Run as fast as you can. They will destroy your…read morepool equipment within a couple of years. I had my pool fully renovated in 2021. for shore pools started servicing it after. I have no work with any other company since i open my pool. In 2023, I started having problems with the equipment. salt generator was connected wrong last year And burned down, the pool was no close properly on winter 2024 and when heater was turned this year water started to coming out from the inside and all pipes were cracked and leaking. I called the guaranty company last year. I was told the company was using unsafe amounts of chemicals, and they were distroying my pool system. To change them. I was busy I to change them. I didn't change them, and now i regret it. Today, I face over $10k in broken equipment . I called them last year to question them about the closing of the pool, equipment left on the floor, and the patio. When i called them Lady was rud and advised not to blamed them for something they didn't do. I pointed out to her that The shore pool has served my poolmsince i open. 7/2021. Guaranty company emailed me with my claim findings and declined to cover my pool. Because signs of long time leakage , and corrections couse by high PH and chemicals. Complaints i had sent to the shore pool in the pass. See photos below

I consider us to be refugees from the horrific customer service we received from Aqua Jet…read more After being cursed at and treated horribly by their owner, we contacted Shore Pools for support at my parents home. Being senior citizens and the upkeep on the pool had become too difficult and they needed additional support. Shore Pools promptly responded with friendly, professional service and a problem solving approach. They were happy to answer questions and offer suggestions without a sales pitch and their work has been great. I feel relieved that my parents are in good hands, thank you Shore Pools for being an asset to our community!

Harrison Water & Stone recently installed a new vinyl liner in my pool. It looks beautiful and the…read moreservice was impeccable. Camden is very personable and easy to work with. Highly recommend.

From the owner: Swimming pool experts with a mix of innovation. Experience the new breed of leisure service company.read more