I prefer to shop local - had a very positive experience here some years ago. Very different…read morebusiness now - promises not kept, excuses abound. Very unpleasant. Edit to update: I called the owner, as requested - left a message which was never returned. Admittedly I only called once, and left hours I was working that one day - but this does not seem a puzzle which could not have been put together. However, to my amusement - I did start to receive unsolicited text messages announcing upcoming sales!!

Just completed the purchase and installation of all four of my kitchen appliances through JA…read more.Pricing was right compared to other stores . On the date of installation , they arrived on time and completed the process within an hour . I compare that to my last appliance purchase through one of the big box stores and it was like night and day .In addition ,they completed all of the paperwork for all of the rebates I would highly recommend them

Kitchen cabinets delivered to us labeled "BRKN!" after sitting in Kitchen Views' warehouse for 4…read moremonths. Someone took the time to label our cabinets as broken but never ordered new cabinets for us. Then the audacity to deliver broken cabinets to a customer's home? Apparently, we were expected to accept broken cabinets even though we paid for brand new cabinets? Multiple other drawers delivered to us were broken, then the replacement drawers delivered to us were the wrong color. It has taken about 3 months to finish installation because of all these errors. Please do yourself a favor and purchase kitchen cabinets elsewhere.

Nicole Amoral did a fantastic job creating our dream kitchen! She was very patient with us as we…read moremade several changes along the way. We are so grateful for her creative talents and recommendations. Nicole was available on numerous occasions (during Covid) to meet with us and visit our home to confirm measurements and assure that the design would be successful. Her excellent communications and follow through were very much appreciated. We always felt that we were in good hands. Dana and Eleanor

We recently contracted Norfolk Kitchen & Bath to do a complete renovation of our master bathroom,…read moreand we could not be happier. From the initial design process with Danielle we felt at home with her guidance, and she made the entire experience fun and enjoyable. Danielle was extremely knowledgeable, and put us on the right path with regard to our budget, design expectations and really helping us to understand how the entire process works. Right from the beginning, we knew we had reached out to the right company. Then came the build process, in which we were fortunate enough to work with Steve Costa who not only juggled a third-floor walk-up, a building from the late 1800s, but also an extremely pregnant woman who was keen on getting this project off the ground and completed as quickly as possible. Steve led a fantastic group of NKB employees and subcontractors, but I would be remiss to not give a special shoutout to John and Mike who were our dream team carpenters, kitchen décor experts, and mental support during the project. Our dog clearly misses Steve, John and Mike as they became best friends it seems during the project. Additionally, Kelsea from the PMA team was a huge help in keeping the schedule/accounting on track for us. We were THRILLED with the final product (photos attached), and we are so very thankful for all of the hard work of the entire NKB team to bring our dream bathroom to life (before the baby, may I add)! If you are looking to have work done, look no further than NKB. We know that we will be using them in the future when needed, with no doubts about it.

Our design person was good; however, the installers were a problem. There were a number of glaring…read moreerrors throughout (scheduling, coordination, project management, install errors, did not follow the design plan, etc.). Completion took more than twice the time they estimated. Once completed, the electrical system would not function. We requested the issues be fixed so the kitchen could be functional, but Norfolk Kitchens refused. They acknowledged the electrical problems existed, but stated because they were not legally obligated to remedy their poor workmanship because it was "up to code". Apparently new electrical systems don't have to function properly to meet "code". In our instance, Norfolk Kitchens failed to do work to a standard that resulted in a workable kitchen. Very poor workmanship.

We are so happy with out counters it was a pleasure doing business with bedrock. Everyone was so…read moreprofessional, helpful and kind! i would highly recommend

BEDROCK Granite has been great. They were very patient with us as we tried to select a slab…read more Everyone from the woman in the showroom, woman at the warehouse, template man and installers. HIGHLY recommend Bedrock for all of your granite, stone and countertop needs. The owner also called me to follow up before the holidays.

Everything This was purchase of an oven for a condo…read more Their expertise was very helpful Josh , my sales contact, was on top of things and responsive and did a great job I highly recommend Yale appliance

Dorian and his team were very helpful and very quick! really appreciate it. Answered all the…read morequestions I had!

I experienced the same discussing habits that you're reading over and over again as they say, don't…read morewalk from this place RUN from this place!! Kieth, the Owner | East Coast Countertops and Alicea!! Seem to pick and choose the customers they want to do their business with?? The high level of prejudice is inhuman on who they decide to do business with!!! The behavior of the company of the owner and the employees was highly disgusting and inappropriate and insensitive and insulting !! They held me up for three weeks. I had five customers waiting in line and they kept saying I'll have the estimate ready tomorrow. I'll have the estimate ready tomorrow. I'll have the estimate ready tomorrow. The sneaky slimy behavior of Keith and Alicia was completely disgusting. I do not recommend this company. !

Paul and the entire crew at East Coast were beyond professional, and helpful. From the first phone…read morecall, to Liza showing us all our options in the showroom, to the installation, everything exceptionally well. Would not hesitate to use them again or refer them to friends and family. 5 star experience. Our new quartz countertops looks amazing!

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

I was impressed with Donald, other salespeople, tech who measured, and the installers of our new…read moregranite! From the first Saturday my husband and I walked into the showroom the employees were friendly and helpful. They had a great selection of granite outside and the piece we selected was in stock so the turnaround of the project was quick and painless. The price we paid was very reasonable compared to other local places. The way Donald poured over every detail like it was his own kitchen was beyond impressive!! We are so pleased with our new and improved kitchen! Highly reccommending Stone Depot of RI to all of our friends and family!

From the owner: Custom design & fabrication of all natural stone materials, quartz surfaces…read more Family owned and operated with over a decade of solid experience. We work with residential homeowners in addition to the commercial industry. Any size project is welcome! Our installers are OSHA certified. Stone Depot of RI is fully licensed and insured to work in the States of RI, MA, CT & NY. We look forward to working with you!

This company replied to the first message. But did not reply to further messages…read more At least let customers know whether you can do the job or not.

Highly recommended !!!! Fair price for small repair . Livia…read morewas super nice to help us booked our next day appointment! The work team came on time , they fixed all the chips on our quartz countertop including those chips we didn't noticed !! We are so pleased with how professional they were!! everything fixed within 30mins and dried in 15 mins , they clean up after too !!! Now, We are ready to use the countertop right away ! Awesome !!!!! Thanks to Livia, the owner & your work team!