We had our countertops replaced with Divine Stoneworks, and it was a seamless experience. I was in…read morethe middle of wedding planning and had a lot of moving pieces, and they were extremely accommodating to our schedule changes. Everyone, from Alex, Adriana, and Troy to our installers, was super friendly, informative, and great to work with. We chose the Marina stone from Dekton. Looks great and modernized our kitchen! I purchased during Tax-Free Weekend and was able to get a free sink and faucet as part of one of their promotions. Great value, great experience, and quality install. Highly recommend!

It is one month later, and I have still not received a complete resolution. I was promised by the…read more"Customer Success Manager" my contractor would be compensated for installing the sink, and it has not happened.

I never bother to give reviews but in this case I feel compelled to because the service was just…read moreexceptional. I was in need of a small piece of Carrera marble for a restored antique drinks cart which I was giving my wife for her birthday. It had been in her family for generations. I had been working with a marble and granite company in Waltham for months and at the last minute they doubled the price and extended the delivery deadline. I had also received universally poor experiences with several other fabricators in and around Newton, Watertown and Waltham and held out no hope that I would find any company in the business that was different. I called Stone Depot and spoke with Cynthia. Wow, what a difference. She was helpful and responsive and immediately sent me pictures of the Carrera marble slabs they had in stock. Her price was 2/3rds that of everyone else's, and she promised to have it fabricated in under a week. I drove down there, and we agreed together on the piece they would cut. 3 days later it was done and ready for pickup. She had pushed it through because of the fact that it was for my wife's birthday. I cannot recommend Stone Depot in Dedham enough. Cynthia is amazing and the team did a fabulous job delivering ahead of time. If you want to work with a company that is a delight, fabricates a fantastic product, and over-delivers on their promises then you should check Stone Depot out. You won't regret it.

I had a kitchen renew and Twee was amazing! She has great…read morecommunication and was very clear about details! The price was great and she accommodate our schedule very well! I will def come back to Stone depot if I need!

I stumbled into this location by accident, and it turned out to be an exceptional find. Although my…read moreproject involved only a bathroom vanity, shower and tub, the owner Mak was remarkably helpful, knowledgeable, and professional. He treated the job with the same care and attention you'd expect for a much larger project. His depth of experience was immediately clear, and his guidance was invaluable. The showroom isn't the largest, but it's extremely well‑curated, with solutions for every type of application. The amount of product he keeps in stock is impressive, and the workspace is spotless and truly state‑of‑the‑art. Having recently completed a kitchen and two bathrooms with another vendor, the difference in quality was striking--and honestly a bit painful--once I saw what I could have had with Superior Stone Works. Pricing was more than reasonable, and the entire experience felt refreshingly straightforward. Mak is also very much a family man, and hearing about his family only added to the warmth and authenticity of the interaction. Outstanding company, excellent products, meticulous installation, and great value. A genuinely positive experience from start to finish.

Superior Stoneworks work and customer service exceeded all my expectations. Their attention to…read moredetail is on point. When other companies told us it can be done Superior Stoneworks made it happen. Highly recommend and will be using for all our stonework needs.

I've used Debsan for both wallpaper carpet and shades. They always do a fabulous job. selection is…read moregreat ! They discount the wallpaper. I've worked with Sandi many times and she is very knowledgeable and talented. they have my repeat business because I am so happy with them. recommending them to my daughter who just bought a condo.

Beautiful Flooring. Disapointig customer service experience…read more I recently purchased and installed LVP I purchased from DEBSAN in downtown Natick. The flooring is beautiful but I am disappointed in the way a few of the personal interactions went. 1. I always do my own measurements so I can estimate costs while shopping.. The installer Debsan sent came up with a number that was 70 square feet higher than mine. I had another installer give me a quote and his measurement matched mine almost exactly. If their installer was this careless doing a measurement, what type of job would he do? I went with the second installer. DEBSAM has a strict no refund policy. If I had not done my own measurement, I would have paid for an additional 4 cases of flooring plus extra install costs, since they charge by the sq.Ft. That would have been hundreds of dollars more. 2. The flooring arrived 3 weeks before the project was scheduled to start. When I went to pick it up, I Was told by Valleri that a threshold was missing, but it would be in soon. On the Monday morning of the install, I emailed Valleri to find out about the threshold. I let the installer know we were missing the threshold and he suggested we could use one of the other transition pieces. He showed me what it would look like, I liked it and went with his suggestion. Valleri finally got back to me at the end of the day on Tuesday, after the install was completed by-the-way, and told me the vendor had been waiting for "Clarification" and had not sent the piece. I told her the job was now completed and I no longer needed it and asked for a refund. From her response, it seems either the vendor or Valleri made an error which resulted in me not recieving the piece on time. Since an error was made, I asked for an exception to their no refund policy. Valleri's response, "Sorry. Too late." As of the writing of this review, which is 4 days past the completion of the project, I still do not have the piece they are insisting I pay for. The piece cost $45.00 plus shipping.and the total sale was about $4,200.00. Now that $45.00 is not going to break me, but it felt like a total lack of respect and caring about their customer. You do better price wise at a big box store or online, but I paid a little more because I thought a small business like theirs would go the extra mile for their customer if something came up. That is just about the only thing a small business has gong for it over the cheaer discount stores. I was wrong. You may not get personalized service at the big box stores, but the chain stores and online vendors all allow you to return unopened boxes and unused finishing pieces. The flooring for this project cost 4,200.00. I purchased flooring twice before from them. One project cost 1,800.00 and the other was around 3,000.00. I remember the days when being a loyal repeat customer meant something

I wanted more of a selection than the big retailers and this is the place to go! Very wide…read moreselection of carpets you will not find in the large retailers. Price competitive and service was excellent! Jenn Guidi guided us through the who process. Knowledgeable and patient! Love our new runner! We will be back!

We had a fantastic experience working with Sandy to carpet and tile our new home. From helping us…read moremake all our flooring choices coordinate to guiding us through endless tile selections, she was outstanding in her patience and expertise! She went above and beyond in so many little ways that were deeply appreciated by us! So grateful for this shop and their professionalism!

Very professional and a great job. Roof looks great. Good value as well…read more Would have liked a bit more on the cleanup on and around the house, but all in all, there were no issues! Would recommend them for your project.

We had our roof, windows, siding and doors replaced. The house has some quirky angles, but the…read moresiding laborer did an amazing job making it look square. Also great price and fair change orders. would definitely use again.

BEAUTIFUL SELECTION BUT UNPROFESSIONAL FABRICATION AND OVERSIGHT…read moreThe Selection & Initial Sales Experience: This shop easily has the best selection of remnants and slabs in the immediate area. I found a beautiful marble remnant that I loved. Initially, the salesperson was very helpful and proactive, even taking the time to mark the specific cuts with blue tape to ensure we were on the same page. The Process & Delays: Unfortunately, the experience broke down during the fabrication phase. I was given a specific day for pickup, but the pieces weren't ready when I arrived. This went on for several days. Quality Control & Fabrication Issues: When the pieces were finally "finished," I'm glad I inspected them. The work was unprofessional: * The "eased edge" was very uneven. * The corners were chipped and not cut straight, and the bottom edges remained rough and uneven. At this point, the salesperson was no longer helpful or even involved. I ended up in the back of the shop personally dealing with the fabricator, trying to see if the errors could be fixed. As they worked on the stone, the quality didn't improve. It felt like I was being asked to supervise the work, which shouldn't be the customer's job. There was no internal quality control or professional assessment of the pieces before they were handed to me. The Conclusion: The shop eventually admitted they couldn't meet the required professional standard and issued a full refund, claiming the stone was too difficult to cut (despite it being a marble remnant from their own yard). However, given the uneven edges and lack of oversight, it felt more like a lack of technical execution and professional management. It's a shame because the material is excellent, but the fabrication process was a major disappointment - and now I have to drive to places much further away to look for a suitable stone for my still unfinished project. This area really needs a store with a great selection and expert fabricators.

Olympia marble is a great family owned business. Very knowledgeable and helpful. I've read some of…read morethese reviews and I have to say I did not experience any problems. I went in for a bathroom redo, counters and tile a few thresholds and it all came out beautifully! No hassle's. Yes they wanted a deposit but that's normal in any business. I recommend Olympia Marble and Granite to everyone.

Customer service very nice very professional. Had some rugs cut and alternated they did a great…read morejob. Would definitely recommend them to anybody.

Staff was polite and knowledgeablw but it ends there. Had carpet installed and it wasn't Darrel or…read moreanyone we dealt with at the showroom. Whoever they sent or contracted didn't install properly at all. Carpet began buckling within 6 months. This wasn't a high traffic area and no kids and no shoes were in the carpet. Tried contacting several times via phone and email without response. after a year the carpet looks like it is 15 years old. finally chose to replace it all with vinyl and another company. didn't find out until we went to install it that the carpet put on our hardwood stairs were nailed into with about a hundred staples in each of the stair backs, sides and tread part. Ruining the hardwood stairs as they drove huge amounts of staples into the tread parts of all the stairs. We had NO idea they had done this at the time and they removed the original carpet so they saw how it was previously installed so they KNEW better than to damage wood flooring with hundreds of large staples! Never again! Not happy to find this was done and that when we tried to get a response with the carpet they ignored our contacting them. they never came out to see the work when it was done to check up n who they sent if they would have seen the carpet alone wasn't done right!