I am always dropping my phone. I always replacing the glass. You would think I was invested in the…read morecompany. I'm not, but I am thankful to take in to Shaun. He runs the Dr PhoneFix store in the Leesburg Walmart Superstore. If you need a repair, this guy is great. You break it, he can fix it. . When I had dropped my brand new HP computer, the company wanted as much as I paid for it to repair. I wanted to kill myself. I was sick about it. So, I took it to Shaun. This guy went out of his way to repair it. He charged less than half what HP would have charged. He ordered the part and got it back to me in record time. You need something repaired take it here. Dr PhoneFix is not just a great repair shop its a friend. Thanks again Shaun, I'm sure I'll be back for your help again. ACJohnson

I've had two of my broken devices fixed from this place. 1) my laptop 2) my baby monitor (extremely…read morefancy baby monitor) they fixed both items in a timely manner, and near perfect outcomes. The tech. did a wonderful job and the staff is super sweet. Highly recommend if you got a damaged item.

Took in my iPhone 7+ to get fix for an audio problem walked out a week and half later from being…read more"worked on" with a non working IPhone. The home screen button stopped working and it kept turning on and off on its own. Now it was 3 issues in total when originally it was only one! During the time my tech had the phone there was little to no communication on updates. I ended up paying for labor though :( I feel like I paid them to steal parts of my iPhone 7+. Won't be using their services again!

Super quick response time and able to get the viruses off my computer same day! Very kind and…read morehelpful. I would trust him with all my devices.

excellent service very knowledgeable…read more I would definitely call again Eric was very professional and was in tune with my problems right from the beginning

Be warned,this is NOT a Verizon store,it is a "Cellular sales" store with a Verizon sign. So a…read morepotential rip off is not a Verizon employee. With no people but me in the store, a "salesman" charged me $59.99 to remove one app I had a question about, then violated my privacy and took it upon himself to go through all my apps and delete a bunch to seem like he was doing work,including my golf handicap app. Do your homework, find an actual Verizon store. D.S. pound sand .

My 87 year old sister bought a new phone and needed special instructions due to low vision. After…read moretrying to navigate the new phone we returned early the next morning to ask the associate for help. Let me tell you about AJ who saw me struggling with her wheelchair and instead of waiting for us to enter the store he came out and insisted on helping her right there, curbside , while she was in the car. That type of great customer service is the reason we're with Verizon and have been for over 30 years. Thanks AJ, you are a gem!.

Mike went over and above my expectations when trying to fix my laptop. He spent a lot of time…read moreproblem solving and did not charge me as a fix was not cost effective. He also taught me about laptop fan maintenance. Lake Mary Computers will be my go-to stop for all my computer needs.

Mike provided awesome service and was extremely knowledgeable and efficient!!…read moreHighly recommend them to others that need pc related repair

I took my Yamaha S-90 in to see if they could repair it back on April 27, 2026. I've had this synth…read moresince about 2005 and it was still in excellent condition other than the fact that I had to let it warm up for about 10-minutes before I could play it and when it did work sometimes the sustain pedal would stay engaged permanently until I unplugged it. I dropped the keyboard off to Fernando and it was a $125 diagnostic fee for the service. I had not received any feedback from Fernando or his team so I decided to check-in at the two-week mark (May 11) to see how things were coming along. Fernando informed me that they are trying to secure parts from Yamaha and would call me back as soon as he hears back from Yamaha, possibly later today. Fernando explained that keyboard has two circuit boards and they both need a chip replacement, the chips are on back order and the boards are not in stock. I reached back out to Fernando a month later on June 11th to see if he had updates and he informed me that he already explained to me that they were still waiting on parts. I asked him what is the timeframe on the parts and he said it could be up to 24 months. Oh, hell no, I said, I don't time for that, at this point I told him I would just buy a new keyboard because that one would cost more to repair than it is worth. Fernando said that I could use the $125 diagnostic fee to buy a new synth or keyboard or whatever I wanted from his store which was great. He urged me to purchase a used like-new Yamaha MX88 synth from him for roughly $900 but I wasn't interested. I had already done my research and went with a brand-new Yamaha DGX-670-B, which was everything I needed and more. I purchased the keyboard from Fernando and picked up my keyboard about 6 days later and am very satisfied with the purchase. The downside to my purchase is Fernando purchased the keyboard from Sweetwater who offers a 2-year warranty to the account holder that purchased the item, so that is not transferrable to me. I already tried to set this up with Sweetwater but they won't transfer the purchase to my name even though I bought the item. Yes, Fernando does offer a 1-year warranty but it would have been great to have that extra year coverage. Fernando has a great little store with just about anything you need. It's unfortunate he was unable to fix my old Yamaha but electronics just don't last forever. Ultimately, I am very satisfied with my purchase and I am happy to support small business; however, I have to say that Fernando could make an effort to improve his communication with customers to keep them up to date on what is going on, at least contact the customer once a week either by phone call, text, or email. I was in no major rush, but it's kind of crazy to finally get this process over in mid-June when we started in April. If I knew the parts were unavailable, I would have just ordered my new one from Sweetwater or Guitar Center and got a 2-year Warranty. Fortunately, I went with Yamaha and it should last me a long time.

Repaired speaker lasted less than a week in service. Owner is quick to blame customer. This was a…read moreB&C18SW115. Even employees of B&C say the repair job looks bad/faulty. When asked over and over again if they use genuine parts and if they follow the manufacturers recommendation for glue and prep they refuse to answer questions and instead threaten to sue everyone that talks bad about them. I got news for them... I am coming for my refund!

Excellent customer service! The representative was friendly, professional, and very patient. They…read moretook the time to answer all of my questions, explained everything clearly, and made sure I left completely satisfied. This was one of the best customer service experiences I've had. I highly recommend this Cricket store!

I have been a cricket wireless customer for many years; however, every time I buy a hew phone I…read morehave difficulty. This time they added a protection plan. The representative never even mentioned it and I had to spend an hour trying to figure out how to cancel the plan. One more time with their shenanigans I will be leaving cricket. Customer service is fabulous once you get through.