Sonja (sp?) was flexible, fast and funny. And thourable! Thank you for cleaning my dirty…read moreapartment when I couldn't!

We had called for a deep cleaning and were quoted a reasonable rate so we booked it and the Rebecca…read morearrived on time. We were moving and had 3 of the 5 bedrooms empty and we keep the house fairly clean but we wanted to find a Housecleaner to prepare the house for listing it to sell, However, when my husband got home, she charged us $50 more than I was told and my husband paid it unknowingly. $178 total When I got home these were all the things found not completed !!!!! See photos The microwave was never cleaned, trash not taken out, floors dirty, mirrors not cleaned or dusted....... I called Guy and he did not call me but had Rebecca call me and she assured me she'd come back and clean it. Then i came down with Covid (4-5 weeks) so everything was postponed to ensure the housekeeper would be safe to clean once we left the house to the new house. So fast forward to that day and she said she'd be there at noon. But then I got these other texts from her as to why she was late each hour and by 6:30pm I had had enough of her nonsense. Guy did refund us $50 but very very disappointed in the terrible lack of housecleaning and that she never came back back to complete job at our scheduled time!!! We are also missing a new prescription that we never found. We do not recommend this company for cleaning! Not dependable, not professional and waste of money and time!!! Very disappointed Update: I just read the owner's response to this review and I am reassured that this is NOT a professional cleaning service and after reading his response it is obvious to see he is resorting to slandering me because I shared my honest experience. The pictures do not lie and neither do the pics of our texts where she kept making excuses for being 5 hours late. I was not happy and told him that and no longer trusted their cleaners to return and make it right. When I asked Guy for a list of what they require for the maids to clean he told me his computer blew up and could not provide me a list. You be the judge and you decide. Peace

I used Finest Cleaning Service for the move-out cleaning on my home that I was selling. I'd…read morealready left the state by the time they came, so I had to coordinate remotely and have my realtor be the 'enforcer' to make sure everything was done well, but I did get pictures. I guess I will start with the negatives. They are not a bargain brand by any stretch of the imagination. ( I didn't choose them based on price, and frankly they were the highest bid that I got. However, I chose them because they could do steam cleaning service as well as the regular cleaning, no one else could do that, plus they are licensed, bonded, insured which was required for my realtor to leave a combo lock for the cleaners to use. ) The main other negative was that they forgot to clean the oven on the first pass, my realtor noticed and the team came back the next morning to catch that miss. On the neutrals side - it turns out that if you have cats that barf under your bed for several years, you can't "just" have a steam cleaning; they have to do some kind of neutralization treatment first to avoid stinking up your house when they steam clean. Which costs a couple hundred extra dollars. Eek. Honestly, I have no idea whether cat barf really requires this, or only cat pee would, or whether it's all fiction - but in the situation I was in, I didn't really have much choice or time to research this myself.. I had to just authorize the extra charges. I'm giving them the benefit of the doubt that this is actually the right thing to do, but I recommend that you do your own research first if you're in a similar situation with bulimic cats and a bed too big to get under on your own. Now, onto the good things. They are EXCELLENT with respect to communication. Caio is extremely responsive, clear, and detail oriented. Scheduling the appointment was extremely easy, they have a well-built portal you can book through. They are flexible as far as payment methods, there is a surcharge for credit card, but being able to accept them is a big plus as I didn't want to leave a check when I was no longer in the state. Aside from the minor hiccups described above, they did a great job cleaning the house. When the job was done it was spic and span based on the pics and my realtor's checkup. They are very professional and reliable. So all in all, I do absolutely recommend them if you're someone who wants a hassle-free experience and is willing to pay bit extra to get it.

This was the worst experience I've ever had with a business in my life. Their price for a deep…read moreclean was almost twice what I'd paid elsewhere, and didn't even include all deep clean items such as baseboards. Their staff destroyed several items in my home and didn't even apologize for it much less replace them. They also took my card on file at the time of booking which I didn't mind, that's typical for cleaning services. The issue is that I assumed they charged that card for the services rendered... until several days later I get all these messages and phone calls about payment. I told them to charge my card on file and they flat out refused to do so. They insisted I pay an invoice, but I was busy at work and didn't have time to do so. Then they showed up at my home trying to collect payment despite me telling them repeatedly that I was at work and nobody would be home. The owner and her boyfriend called me from multiple phone numbers, THREATENED ME with the police but continued to refuse charging my card on file. They tried to say my card was "blocked" which I know was not true. When I was done working I paid their ridiculous invoice, only to find that they DID in fact CHARGE MY CARD ON FILE!! I literally paid for the clean TWICE because they refused to charge my card, insisted I pay an invoice instead, threatened me to pay their invoice, and then charged my card anyway. And the worst part? The owner and her boyfriend BLOCKED ME as soon as they took my double payment. They said to "talk to the office manager" who also completely ignored me. I had to dispute the extra charge through my bank to get my money back. I'm a business owner myself and I would never in the worst situation think of treating a client this way. I cannot suggest anyone to use this shady company that overcharges, under-delivers, and literally threatens clients. Stay far away from these folks!

Beyond grateful for this company. Dog friendly staff, friendly, quality of work is amazing…read more Communication is fantastic will email, text for reminders of appointments. Call for any concerns ie the gate won't open. Thankful for staff, must try once.

DO NOT USE THIS COMPANY. Sorry excuse for a cleaning company. They were at my 1 bedroom 1 1/2 bath…read more1000sq foot townhome for over 3 hours. Over 200$! I'm not seeing where the 3 hours worth of work was done. There's dust all over my dresser. They threw the trash in my garage so when I pulled my car in after work I ran over it. They took it upon themselves to rearrange all of my furniture. I now have to go around my house and move all of my furniture back the way it was. I didn't hire them as a interior designer, I hired them to clean and they did everything but that! Not to mention they decided to throw a ton of my hand wash only items into my dishwasher and ruined them. Common sense says to read the bottom of anything you put in dishwasher. Especially when it's an antique piece.

The service went well, we did a walk through of the property and I detailed the areas I wanted to…read morebe cleaned and some that didn't. I was impressed with the quality of work. Thank you!

GMaids is the best. Very trustworthy, easy to work with, and hardworking…read more Wendy has been cleaning my house for about a year now, and she brings me JOY once a month. I look forward to her. The crew is always very professional, quick, and they do a great job. They also don't mind when my dogs make a surprise visit ;) Pricing is fair and comparable to others in the area.

Update: After hearing from the owner, the explanation given here, and the refund, I would like to…read morerescind my negative review. From the initial delayed communications and the subsequent emails appearing like a scam, I believed I had been duped. The website was charging me for services already paid, so it truly made me believe it was a scammer. I apologize for the reaction. Thank you, Juan.

I had a wonderful experience using K Professional Services. I used them for move-out cleaning and…read morethey were extremely thorough and left the apartment like new. This was my first time getting move out cleaners and I still had stuff in the apartment, but they worked around it and ended up cleaning it completely. Karen was very responsive to my queries and replied promptly. Overall experience was excellent and extremely reasonable. 10/10 recommend

I reached out for an apartment clean out after moving out. I had an estimate within minutes and…read moreappt set. They both were professional, efficient, thorough and reasonably priced! I couldn't be happier with their service! If looking, look no more because you'll be happy choosing this company!!!

Arrived within window committed, were friendly, cleaned the apartment very well, even carpet…read moreshampoo. I was driving to and from our new home 50 miles away and they had no issue cleaning and collecting payment after they wrapped up over the phone. Highly recommend!

We contracted with My Maid Day to clean our property after a move with its parent company AB…read moreMoving. The cleaning crew did not show up on the agreed upon day, and we only found out when we called after they missed their arrival window. We were then guaranteed an 8 am start time the following day. Another no-show. Spoke to 6 different individuals over the course of 3 hours. No one took responsibility, and the cleaning crew never showed up. Poor communication, only added frustration and stress to an already difficult time.

Okay...WOW. I usually clean my own home, so this felt like such a luxury for me; and now I fully…read moreunderstand the difference between "clean" and PROFESSIONAL clean. Everything was sparkling, the whole house smelled amazing, and somehow they even positioned/decorated items in ways that made my space look even better and more inviting. On top of that, I had a work/construction project happening in my living room, and Yesi and her team worked around it so professionally. Highly, HIGHLY recommend Yesi and her team. I'm genuinely so impressed.

Yesi and her team are wonderful! I have worked with her for the last 5 years. Her team is very…read moreefficient and thorough. They pay attention to detail and my house always smells and looks cleaner. If you have specific cleaners or instructions she is always following your requests. She is very flexible with last minute changes. I highly recommend her services. Thank you Yesi!