My hubby and I have good quality but older skates. We received excellent consultation and skate…read moresharpening. The store has many figure skating bags, accessories and of course ice/figure skates for men and women. As well as ice skates the store sells roller skates, helmets, wheels and accessories. The prices are good and it is nice seeing things in person.

Good communication and great pricing! Very satisfied with my online order shipped out to me in…read moreCalifornia.

Clariza was the best !! need more customer service like hers !! She was attentive, amusing , up…read moresold me too great girl ! Definitely felt vibe that makes you want to be there and not rushing to get you out the door !

I had to go back to make a return which went very smoothly as I never have any problems with this…read moreparticular location! As I was waiting in line I noticed that they were having some amazing end of season deals going on with great prices! Being that it's the beginning of the school year I'm sure the shelves will be empty very quickly!

Great shop - bought a pair of 2 season old new stock skis from them, was an issue locating them so…read morethey replaced them with a newer model at no extra cost. Shipped quickly and well 5 stars will buy here again

I have been buying and renting gear from Ski Pro since my high school days. I love skiing and have…read morebeen doing it since I was a young teenager. I started out skiing and then briefly switched to snowboarding. I bought my first demo skis from these guys when I switched back to skiing over ten years ago. I finally splurged and grabbed a pair of brand new K2 Mindbenders from Ski Pro a few years ago. I am really digging those skis. Prices here aren't too bad here. You can usually grab some good deals during their blowout sales and at their annual Avalanche Sale that they have downtown. Ski Pro started out in the 80's and has grown to be one of the biggest locally-owned action sports store in Arizona. They sell both ski and snowboard equipment and apparel. They also have a repair and rental shop at each store. Some other action sports gear that you can find is stuff for skateboarding and water sports. Majority of the guys that work here are pretty knowledgeable. I am lucky to live down the street from this Mesa location. Ski Pro has three locations in the Valley. You can buy lift passes here for Arizona Snowbowl. Desert Snow Connection has a bus that picks up and drops off out front in the mornings to take you to Flagstaff.

I've been here one night ago , I don't remember the name of the two guy who helped me I was there…read morethe night of the 7th of January close to the closing hour I just want to say than they were super nice and very polite trying to help me and my family above and beyond , they deserve a raise for sure !! Always smiling and always trying to help , i walk around a couple of more shop around the outlet but I didn't get anyone good vibes buying from other store , those two guys make my and my parents experience special

Excellent customer service by the manager Matt and his associates…read more Matt went out of his way to help me get some items that were not on the floor. Very personable service and a wide selection. I would highly recommend Shoe Palace!

Never had any issues shopping there, and they were always well stocked and friendly. Much better…read morethan Dicks Sporting Goods and better priced.

I was very impressed with how this clean location is and out has a nice layout it seems very…read moreorganized. They have super friendly staff and management is very helpful! This Big 5 always has the best looking displays and everything is organized making it easy to find items in the store. They have everything you need for all spring, summer, winter, fall sports! Or working out safely at home. Bring the gym with you anywhere.

My kids & I came here today & we got amazing customer service from Kaylina. My daughter was looking…read morefor some K-pop Demon Hunter vans shoes & we couldn't find her size. Kaylina looked all other the place, in the overhead stock & back stock room with no luck, she then went out of her way to offer to call another store to check their stock. She was able to track a pair down for us at The AZ Mills location & asked them to hold them for us. Thanks so much for all the help Kaylina, my daughter is so excited you were able to track her dream shoes down for her.

Came in today looking for a pair of shoes for my son. When we walked in we were surprised to see…read moresuch a small assortment of shoes compared to the other outlets. The location was clean and organized, but we didn't find any he liked in his size. Service was pretty non existent. While we did hear someone shout welcome in from somewhere inside they never came out or asked if we needed any help.

This weekend, the 5.11 Tactical store of Chandler (more like Gilbert) held its grand opening. I had…read moremade a few trips before the official opening as this location is substantially closer to me than the Phoenix location. While the usual 5.11 fanfare was present for their grand opening, something was "off". I am a loyal 5.11 customer as every item I have purchased from them has surpassed my expectations and held up in travel to locations on the planet that are not kind to bags, boots, and suitcases. From the first time I walked into the Phoenix location, I was greeted with not only courtesy and professionalism but also real-life knowledge. That is what felt off about the new location; aside from it being smaller than the Phoenix location, it felt like a store. The employees, while courteous, didn't emit a vibe (or share information) that spoke to them living the lifestyle that is synonymous with 5.11 or conducive for tactical gear to be enjoyed in all its splendor. Despite the extra 20 minutes I would have to drive to reach the Phoenix location from my home (again, this new location is closer), I will continue to shop in Phoenix location. It has become home, and the staff family. If you truly want to maximize the 5.11 experience, head over to Phoenix and ask for either Quentin, David, or the manager, Ben De La Paz. These gentlemen are not simply there to sell items in a store; they are there to share with you how the tactical lifestyle is alive and well in today's society and how 5.11 gear leads the way.

I just purchased four shirts from this location and had a wonderful experience. Many thanks to "Q"…read morefor being so helpful and pleasant. This is a great store and she is a tremendous employee. Store is clean, organized, and well stocked.

Outstanding service!!! Went there to purchase extra wide NB shoes. Was helped out by Loraine who…read moreexplained to me all the pros and cons of various models of NB shoes at the store. She was fully knowledgeable of the the technical aspect of the shoes that I was interested in. Also, she went out of her way to the back and search for all the extra wide shoes that I needed. I ended up purchasing several shoes from the outlet store in Glendale, AZ store thanks to sale rep Lorraine who is good at what she does. Her commitment to excellent customer service, combined with her genuine care for her customer, ensured me that I was purchasing the right shoes for my purpose and activities. Shout out to store supervisor...The above sale rep is an asset to your Company

My second visit out to this location was totally an adventure. I liked the level of service given…read moreto me by employee James, that I had to return for that reason. I will not lie, it is quite a long drive from home, so use MapQuest to help navigate a decent path there. New Balance Factory employee James was very thorough in helping me find what my feet needed for my line of work. My selection was a great fit and was also on sale. This location has a variety of shoe selections but a limited clothing and active wear in stock to choose from. Receiving a discount of 2 pairs of shoes made up for how far this location is from home. I look forward to my next visit in the near future.