Toms Quality are very professional, knowledgeable, and honest... Jordan was great... he…read moremeticulously diagnosed the issue and came back with the part and just did a clean and thorough job.., very pleased with their service... Also they were on time and responded promptly.. I will continue to use their services

Tom's Quality Comfort Air & Heat has serviced, repaired, and replaced HVAC System. They are…read moreresponsive and reasonable. It is nice to be able to call and speak to a human being very quickly and get quick answers or service.

I rarely write reviews, but this situation is a must. Richmond Air installed my new HVAC for my…read moregarage recently and had the best price for the product and skilled install which is critical for performance. As a matter of fact there was a misunderstanding in the quote as I thought it included new ducts, but it did not. But James replaced for free due to the misunderstanding on my part. He did not have to do that because it was my mistake in communication. Prior to that I had 2 other hvac systems installed by another company. So I called that company that did the install to repair one. Within hours of repairing one hvac, the other failed. So I had to wait over the weekend for them to return to fix the hvac and on Monday my schedule. Then I decided to use Richmond Air for the repair. I only would be at my house from 8:30 to 10am due to a departing flight. I called Richmond Air at 7:30 AM on Monday to see if they could send someone to my house within the hour. The owner, James showed up with a staff member. So the other company's staff accidentally let out my Freon. James called the company and explained the mistake for me and arranged for them to replace my Freon for free. That is honestly and great customer service. He could have replaced the Freon and charged me, which is expensive and let me figure out the situation with the other company. So that deserves my business and yours. Trustworthy, competence and great pricing. I hope this review helps you select Richmond Air. I am confident you will be happy with the work and you will feel that you have gotten great value for the service.

I have used Richmond Air multiple times. Within the last year, they have done two completely new…read moreHVAC system installations for me. Today, they did a new install in my garage apartment. Alex, Ray, and Johnny arrived exactly when they said they would (7am) and were finished with the install by noon. Other than the completely new system and the nice cold air, you'd never know they were here. Everything was left exactly as they found it. Once again, I can't thank them enough. Kudos to another job well done. Bottom line - Great crew, on-time service, and fair pricing. You don't need to look any further than Richmond Air for all your HVAC needs. Thank you, James!!

If you need a new A/C or any A/C service at all, I could not recommend this company more. In the…read moreservice industry, it is sometimes difficult to find an honest, reputable company who gives 200% to all they do. The initial visit was quick and "painless". The installation went perfectly and when they left after completion, the only way we knew they had been there was the cold air coming out of those brand-new white vents. All boxes and old vents, unit etc was hauled off so that we did not have to deal with it. We will forever recommend this company!

Please read my review on google. They did an improper install verified by Honeywell. Band-aided my…read morerepairs for over 7k on a 5 year unit. As usual limited warranty liability and huge labor costs with multiple repairs. If you have continued issues get second opinion. Techs are amazing, management should have supported install issues, even if it was a mistake and just fixed it. Nothing techs can do is just fix and charge. Detailed review on google.

Great company and great service. Technician who came today did an excellent thorough job. Highly…read morerecommend them if you need AC work done

Quick to reply and completed the moving of a vent the next day…read moreWould recommend this company

Wonderful to work with, honest feedback, efficient, and budget conscious. Incredibly friendly staff…read morewho I've used for years now.

Head to service call this morning and though they didn't promise to come out same day to fix it,…read morethey did promise a zero fee quote. I had them come out with my fingers crossed and within five minutes, they were able to diagnose the issue. They made the replacement and were on their way within fifteen minutes and my house is already cooling down. I am thrilled, and this was a painless process!

Honest. Reliable. Professional…read more Throughout the years, for various reasons (from home inspections, to maintenance, to repairs & system upgrades), TITAN has always come in clutch for us, our family & friends! Quick response times, fair prices, and customer care are just some of the reasons why they will always be our go-to HVAC service provider. THE ABSOLUTE BEST!!!

They were able to address and fix the issue. Took two trips but they got it done…read more I will use them again.

Justin did a terrific job on our electrical issues and estimate for 50 amp service. We will request…read moreJustin in the future.

I am so pleased with Dailey. The technician was on time, very personable and discovered my problem…read moreimmediately. I definitely recommend them.

I appreciated Vixiene's honesty in not trying to get us to buy new AC units to replace our 20 year…read moreold ones. Per our request, he raised our AC units with additional concrete slabs, redid the outside piping and insulation and serviced our AC units. Very happy with his work and would recommend this company for all your AC and HVAC needs!

Vixiene came out (in the rain) to quickly diagnose the problem. He really tried to find an…read moreeconomical solution but it turned out to be a failed compressor. I now getting quotes for whole new system, which will be a separate project.