I had a very disappointing experience at my favorite HomeGoods located in McDonough Georgia, 1990…read moreJonesboro Road, McDonough, GA 30253. I visited this location around 11:00 a.m. My daughter and I have been frequent customers over the past few weeks as she redecorates her home. We have been delighted with the selection and quality of merchandise at HomeGoods, making it our first choice for home shopping. Over the last two weeks, we have purchased several items for her home, and during this visit, I was looking for a recliner for myself. Since I am on a fixed budget, this was a significant purchase for me, and I wanted to ensure I made the right choice. As I was browsing, I spent time sitting in several chairs, discussing my options over the phone with my daughter. While I was testing one chair in particular, I noticed an associate, later identified as "Joy," repeatedly looking in my direction. She would stop what she was doing and stare at me, making me feel uncomfortable. I mentioned this to my daughter over the phone, suspecting that the associate might have thought I was sitting too long in the chair or staying in her section for an extended period. As I tried to arrange transportation for the chair I was considering, I remained seated to prevent another customer from purchasing it before I finalized my decision. At this point, Joy approached the chair next to me and bumped the one I was sitting in while "adjusting" the adjacent chair. I ignored this. She then proceeded to reach behind and around me to a console table, invading my personal space, which I also chose to ignore. She eventually walked away but continued looking in my direction. Shortly after, she returned and said, "I am sorry, but I am going to have to disturb you; I need to put this chair over there," pointing to an area about ten feet away. At this point, I responded, telling her not to speak to me and questioning why she was asking a customer to vacate a chair they were considering purchasing. I pointed out that there were numerous other chairs in the store. She then asked if I was buying the chair, and I again asked her to stop speaking to me. She proceeded to call me "rude," which caused me to lose my temper. This interaction made me feel targeted and bullied for no apparent reason. Whether it was prejudice or another motive, I cannot say, but I know how it made me feel--uncomfortable, disrespected, and humiliated in front of other customers. Joy's behavior seemed to be an intentional attempt to pressure me into leaving the chair, making me uncomfortable by bumping me and reaching around me. When those actions failed, she outright told me to move. Another customer who witnessed this incident came to my aid, questioning why I couldn't sit in the chair and immediately sitting in the one next to me to make a point. The situation was so ridiculous that neither of us understood why it was happening. I was so shaken by this incident that I initially left the store without making a purchase. However, after recounting the exchange to my daughter, she convinced me to return and buy the chair because I genuinely liked it, however, I finally settled on another chair and made the purchase. I am unsure what actions were taken by the store management, because when I returned the next day, Joy was there. I wanted to share my experience with this particular associate and encourage anyone who has had a similar experience to report it to the store, as this is unacceptable. I feel that no customer should endure such treatment. Additionally, I noticed the following day when I returned to pick up my chair that the chair Joy had asked me to vacate had been moved back to its original location, further emphasizing that there was no valid reason for her to demand that I move in the first place. This experience has left me extremely disappointed in a store I have supported consistently.

I've always loved going in this store it's a wonderful place to shop, but something very…read moreunfortunate happened last time I was there. I've been looking for something in particular for a while. I finally found what I was looking for, or so I thought. It was a rather large painting but it had a scuff mark right in the middle of it. It wasn't a deal breaker for me. I took it up front along with some other items. I asked if I could get a discount since it had a mark on it because I could probably get it cleaned once I got home. I feel like it can't hurt to just ask. The cashier (very nice girl) called the floor manager up front to authorize the discount. The manager walked up and did not even acknowledge me even though I was talking to her. I was saying to her that I felt like I could get it cleaned up once I got home and that I wanted to see if there would be any discount. She ignored me and got a number 2 pencil out of a drawer and started erasing on the picture. I wanted to ask her to please stop! The cashier and myself were a bit shocked at this because the picture was very light colored and now had pink eraser marks on it and the paint slightly rubbed off completely. I'm not sure if she was just having a bad day or if she really didn't want to give a discount. I told her politely that the picture unfortunately now looked even worse and that I couldn't purchase it now. I payed for my other items and walked away very disappointed. I heard her call me back before I exited the store. I walked back over and she showed me the picture again pointing to the spot and said she could give me a 10% discount. I told her I would have liked to have the 10% before she did what she did. In a very upbeat way she said "okay then" with a smile. I was not smiling. It was not "okay" with me. I left very disappointed that day because that was the only picture they had like that. Her name was Jodie. I actually called customer service because this was just not right. They said they were sending me a coupon even though that is not why I called them. I never even got the coupon either. Update: I received the coupon in the mail. It was 10% off.

I arrived when they opened around 8:15 with the code of the tool box I wished to purchase. The…read morecashier greeted me upon entry and quickly pulled up the item for order. As we are completing the transaction she radioed back to the stockroom to have the unit brought out to my truck. Before I could turn the associate thanked me for my business, shook my hand, and told me to have a great day. As I put my wallet away and turned toward the exit I ran into the gentleman who was pushing out the large toolbox on a pallet jack. He followed me out and we loaded the giant box into the back of my pickup in less than a minute. From arrival to departure I spent less than 10 minutes and was teated like a valued customer the entire time. The staff was so friendly and helpful that it left an impression on me that will not soon be forgotten. Those employees may have been having a normal day at Harbor Freight but their attitude and ethic started my day in the most positive way!

I walked in this store and was greeted and after that was followed around in this store as if I was…read moregoing to steal everything. I felt very uncomfortable shopping at this location. They need to invest in a good surveillance system if they are having issues with theft. I'm thinking of just going a little further and shop at Northern Tool Supply. I hope they get their problems fixed.

I had a hiccup in a bathroom project. Looked online and saw that this location had the tile I…read morewanted, in the quantity I needed. Jumped in the car and flew like Mario Andretti, well kinda but not really. I pulled up as soon as they opened. I was met by amazing energy from Jadeen. I apologize because the spelling may be wrong. She asked what I was looking for and pointed me in the right direction. She couldn't leave the door and apologized that she couldn't walk me over. No worries at all. I just appreciated the kind gesture and great attitude. A few moments later, Sharon came over to assist. Listen, I felt bad for Sharon because I'm the most indecisive person on the planet and poor Sharon stumbled across me. However, she didn't mind at all. She even offered suggestions and told me to take my time because she was there to assist. She helped me pick my tile and grout. Then I got to the register and the cashier... ummm I can't recall her name but I will check the receipt and update the review. She was a Godsend. Then the manager, Tiffany came out to help me load into my car. The whole team was awesome. The store was so clean and well organized. There wasn't a speck of dust inside. I'm convinced the dust fairy comes through every night. Y'all trying to win a cleanliness award or something?!? Seriously, I'm sold! Amazing customer service and I will return.

..... Had a slight issue but the manager Rodgerick took care of all my concerns and sorted…read moreeverything out with care. ......

It was very crowded but the cashiers got the line down fairly quickly. They were very friendly,…read moreworked efficiently and the counters were clear. I will return to this location.

I don't normally visit because things are normally all over the place and seemingly cluttered and…read morenot really organized. Today was no different. I stopped by to look for luggage. I wasn't even there for 10 minutes. The clutter was unbearable. I appreciate the great prices but I would need to shop online only.

I'm so excited they finally opened up a Costco out here in Stone Mountain in Georgia. This location…read moreis extremely nice, much larger than the Duluth location. The parking lot here is massive, so there is plenty of parking spots. I came here for their grand opening. The place is packed, so you might want to wait a few days to avoid the chaos... For Electric Vehicle owners, they have a bunch of EV charging stations. I'll definitely be coming here more often as its location is very convenient. [Review 758] - 6th Review of 2026

So the latest celebrated opening in this neck of the woods is this Costco, which, happy for me, is…read more12 minutes from our daughter's house, which we visit many times a year. Right now, it's pristine, with no crowds whatsoever. The gas station has a great set-up, and parking is plentiful. There were several curious comments about staff on Yelp, which is puzzling, as their people are usually great. AND, they have a bank of EV chargers - not expensive in comparison with other options, but not cheap either. Elkay water fountain? Check. This will be a far better shopping experience than Venture Drive WH - we'll see how long that lasts

I stopped by to see if I could find a new couch, Velma helped me as soon as I walked in. After I…read morehad a chance to look around she explained a few options about either getting a set or just the couch, and mentioned they had a sale. Before I knew it I was a new owner of a couch and table set! They delivered it fast and the delivery guys were very nice! Thanks for everything! I'll be back!

Was looking for bedroom furniture. None of the other furniture stores even acknowledged I was in…read moretheir store but Velma helped me here in Stockbridge from the time I entered the store. No high sales pitch which was the reason I came back to buy from her. Also I'm redoing my bedroom and she's been super great about allowing me to get my furniture at a later date. I will be buying from this store again.

I bought 2 throws at the McDonough store that had a 12.99 each sign by the basket full of throws…read more when checking out, was charged 14.99. I questioned this, showing the store manager, Diane, the sign. She said, no that the sign was wrong. As I left, I noticed that she had put the sign back by the throws. This is wrong! Today I returned the throws because the color wasn't right for my room. I picked up 2 items to purchase, and was wrung up. I asked if I had gotten my 30% discount. There were multiple signs around the store that said 30% off everything in store. I was told "that was last week". To top it off, Diane was rude. I did not buy the items, and will be reporting Diane to the BBB and to corporate.

I had a great experience with Kristen. She has a great eye for decor and helped me pull together…read moremy vision with throw pillows. I will surely ask for her again. Thank you, Kristen!