I visited here on 6/26/2026 for the first time. I passed this location countless times now this…read morelocation is the closest one to me. I've been to the Tucker GA location previously. Immediately after I enter the door the cashier asked can he help me and I said yes and explained what items that I was looking for. He told me to check out 2 isles for items one was there the other was somewhere else another employee on a different isle showed me exactly what I was looking for.Good product for sensitive skin.The cashier also asked me did I have a Ace Hardware card which I didn't. At the other location I was not asked about it at all. Great customer service from the employees here. Pull up and check them out for yourself. Definitely worth the trip not a disappointment.

Amazing customer service and extremely helpful store ! Great location and garden center is so goodread more

My family and I stopped by Ace Hardware yesterday to try to get some seeds to plant for fall, And…read morethere was an old creepy white dude with glasses near the seeds and gardening material that was being so creepy. He kept staring at me and my wife, To the point where we were both looking at each other like why is that man staring at us? Also, we had our two kids With us and he kept trying to interact with my children, even though he could tell we did not want to further interact with him. And if I'm honest, he was also staring at my two daughters For way too long and in a really creepy way. I didn't catch his name, but if you walk in and you walk straight back to where the seeds are, he was in that general area. He had glasses and he was old. I would suggest firing the old creepy, white men, or you're gonna continue to lose business from people who want to support Ace.

Ace is the Place!…read more There is this major ice storm coming and we need to prepare. One of the few things I kept from my late Daddy was a battery lantern which is .. a great big flashlight. This thing runs on four D size batteries but will light an entire room. So, I go looking for D batteries in preparation. Not only were D batteries a scarcity but flashlights had sold out too. I take a trip to Ace. At first, they had none too. But the staff, the very kind staff, found a box of D cell batteries and then FOUND me wandering around the store to give them to me. Excellent inventory, Excellent service and it always feels good to support a local business. Ace is the Place!

Great local place, very helpful except returning items, that takes a minute. I haven't compared…read moreprices to Orange and blue and seems like they are comparable. If you're close go, most times there is someone to help you.

Simply the best. Forget Lowes, forget Homeless Depot and go straight to here to get actual service,…read morequality products and people who are not seemingly trying to avoid contact with customers. Just bought about $65 worth of kit from here, was served by the delightful Tiffany, don't tell her I said that, who was patient with my insomnia and drooling problems. That's 65 not going to one of the billionaire gits that own the other two shops mentioned above. In case no one knows it, Lowes is owned by a member of the Walton clan, who basically have done their best to wipe out quality shops of all kinds and import nearly all of their products from China. I actually found stuff in Ace made in a strange country called the U.S of A. There is some of the Chinese stuff in there, but if you ask for quality stuff they have it. Unlike the Kobalt junk I bought from Homless Depot which had the endearing feature of in one case having the bit part of a screw driver literally snap off. Looks nice, is basically junk. Cheers.

The employees at this location truly operate by the value- The helpful place. This is a smaller…read morelocation but neatly organized, with everything one would need for their home project diy or pro. The staff is attentive and provide valuable insight. I walked in looking for sand paper like a rookie and picked one that goes like a belt on the tool however I was looking to use it by hand. The staff members approached me and helped me pick the right one with correct coarseness for my project. The checkout process was a breeze and they helped me learn and signup for their rewards program. I'm glad this is my neighborhood Ace Hardware. There is ample of parking besides the store. It can be seen from regular traffic. They offer plastic free packaging. Shopping is a pleasure here, kudos to staff and a management.

I'm the middle of Grant Park on the corner of Loomis and Memorial sits this well kept, well stocked…read moreand overall great neighborhood Ace Hardware known as Shep's! I am rarely on this side of town, but recently stopped here on the way back home in an effort to avoid the big box stores for a small item I need for a repair. Shep's turned out to be the exact place I needed it to be and I was able to scoop up what I was after and head home without stopping anywhere else! When you first arrive you may see parking as limited and street only, but given their location and attachment to the next door market, they share a covered parking garage that provides you plenty of parking! But if street parking is your thing, there is plenty of that as well. When I arrived, I was greeted immediately by an associate who promptly took me to the aisle I needed and helped me find the product. He was very friendly and helpful on the floor and then escorted me to the registers in the back to ring me up when I was ready. In between the goods and the register, I did walk around and explore a little and I was impressed with their selection of items, the flow of the store and the overall cleanliness as well. Overall, this is a solid neighborhood Ace Hardware. While it sadly not in my neighborhood, I certainly could see myself swinging back in if the need ever arises again, until then I will happily recommend Shep's to my friends in this area of town!

The selection isn't nearly as big as The Home Depot but you can get most things that you need and…read morewith friendly employees here at Ace Hardware. They have a good selection of Big Green Egg grills, tools, and accessories. I wouldn't come here for plants or the garden section. It's nice to see these smaller charming hardware stores still around. Makes it easy when you just need to run in for something quick. Parking can sometimes be a challenge because of all of the other nearby stores but the lot has never been full.

A bit higher prices than Home Depot but the customer service is soooo much better it's worth it…read more They will have 95% of what you want

I needed a number of small pieces of 1/8" plexiglass cut for a project. I already had the…read moreplexiglass, and other Ace Hardwares I asked wouldn't cut them because I didn't buy them there. Understandable, but not what I wanted to hear. I called Chamblee Ace, and they said "Sure, you just pay for the cut." There were 14 8"x10" pieces I needed cut. Lance (I'm pretty sure his name was Lance) said it would take about an hour. A little over an hour later he called and said they were ready. How much did he charge me? $20. I was expecting to pay probably twice that. And the work was beautifully done, nice, clean, precise cuts. It's a little out of my way, but I'm going to Chamblee Ace for my hardware needs from now on.

Outstanding!!! Everyone is incredibly helpful! They go out of their way to find items and fix home…read moreproblems. They always give great advice.

All you last-minute needy people skip the big-box and head for Bates. Avoid those long parking lot…read morehikes and 20-min checkout line waits, and only spend the medium bucks here at Ace. While most other stores have been pillaged this time of year by the incoming GT student throng, you'll be able to find exotic necessary items like shower curtain rings and plungers on the cheap. Save some time as well without having to drive OTP for a non-empty shelf. The only delay for us was picking from the mildly vast choices for each item. Should it be the plastic rings in one of three colors, or metal? Which of the five plunger types? We could stay for hours, but let's not get carried away. Near the register we noticed the array of fun non-hardware type items for sale. We'll have to hit that section up next time when not running to setup a college student's bathroom on the fly. Friendly speedy checkout experience--nearly surpass the Big Green Egg aroma outside the front door, almost. We'll drop these items off with the college peeps and head back to the burbs until next round.

Nice break from the big box store! I went here because this is the only store in the area where I…read morecould donate unused paint. I could have dried it out and disposed of it myself but why not let the professionals do it? I like this store it's almost nostalgic, the staff was helpful and friendly.

Great service and selection of materials. Always my go to store for my home remedies.read more

Great old time hardware store. They probably have one of everything hardware related.Fun to shop…read moreand the guys working there were very friendly and helpful.

ACE IS THE BEST!!! Ace is usually my go to for hardware supplies, but they were closed on Sunday. I…read morewent to the 2 popular big box stores and could not find one employee to help me. I was looking for a component to fit a chandelier, and even brought the fixtures to make it easier for the associates. With no assistance; I purchased parts that I felt could work... wrong. Went to Ace in East Point and got assistance immediately. Tommy was so patient and helpful. From now on I will save my time, money, and peace. I don't mind the Sunday closing. I will plan accordingly. Thanks ACE for valuing the customer.

Ace's staff is superb. Knowledgeable and friendly. Compare this to any experience at L or HD…read more Every year they sell our community's community cat charity calendar and they always sell out. You can depend on Ace for sure. Thanks, Robert and staff!

Home Depot on Pheromones…read more Comparable prices, friendly staff, lots of higher end hardware store higher end stuff.

BUYERS BEWARE! Terrible customer service after their own employee damaged our car…read more We bought patio furniture here yesterday and were told to bring around our own vehicle for loading, delivery was never mentioned as an option. When the employee loaded the furniture, he shoved it in with zero care, gave no warning it wouldn't fit, and never offered padding or delivery. This tore our car's roof trim and left a visible hole (see photo). We called the moment we noticed and were told to come in the next day to "figure something out." Instead, we got the opposite of customer service. The owner was condescending, dismissive, and outright rude from the first minute. He told us the damage was OUR fault, flatly refused to discuss any way to make it right, and made snide, patronizing remarks questioning whether we even understood how insurance works, as if we were too dim to grasp our own claim. When we pointed out that no employee had ever mentioned delivery, he smugly said it "should have been obvious," as though we were supposed to read minds instead of being told. This wasn't an owner trying to find a fair solution and coming up short, this was someone who wasn't interested in a solution at all, and who used condescension as a strategy to make us feel too stupid or intimidated to push back. Zero acknowledgment. Zero apology. Zero attempt to de-escalate or even hear us out respectfully. Damage happens, I understand accidents. What's unacceptable is how a company treats you after their own staff causes that damage. If this is how the person running the business handles a legitimate problem, I'd think twice about trusting them with anything else. I would strongly advise shopping elsewhere.