I was visiting for a few days and stopped into this grocery store. I am not from Tulsa, but no…read morecustomer--local or visiting--should ever be treated this way. People deserve better. December 31, around 9:30-9:35 p.m., I visited Reasor's at 2429 E. 15th St., Tulsa, OK 74104, and had one of the most upsetting and unprofessional retail experiences I have ever encountered. I went directly to the checkout counter, paid for my item, and completed my purchase like any other customer. Shortly after, I realized there was a transaction issue and calmly requested a refund so the transaction could be corrected. What should have been a routine customer-service matter quickly escalated into something completely inappropriate. Instead of assisting me, I was accused of stealing, without any verification or investigation. No one checked my receipt. No one reviewed the register. No attempt was made to confirm whether I had, in fact, paid for the item. The accusation came from the security guard, but what was most concerning was the lack of leadership that followed. The manager failed to step in, failed to question the accusation, and failed to independently review the facts. Management allowed a serious claim to stand without evidence and did nothing to de-escalate the situation or protect a paying customer. This was not only unprofessional--it was humiliating. As a business owner myself, I understand that mistakes happen, but accusing a customer of theft without proof is never acceptable. Customer service should be based on facts, fairness, and respect. None of those standards was upheld during this interaction. The entire experience was degrading, unnecessary, and avoidable. I left feeling disrespected and wrongfully treated. I will not return to this location and cannot recommend it to others unless Reasor's makes great improvements in staff training, management accountability, and how customer disputes are handled. And I hadn't received an apology from the Manager. Hopefully, this gets his attention.

I hate writing bad reviews. . . Reading my review from 2023…read morewould make me feel bad but 1) there were so many other 1* reviews and 2) my review was completely accurate & remembering that experience made me angry all over again. So to my visit a few days ago: I was majorly impressed. This store, even the PARKING LOT, has been completely renovated. Beautiful wide plank flooring. So many products. Everything on my shopping list was readily available. I don't think diapers, for instance, should be in the middle of "food". 4* for the product placement. Aisles seem nonsensical. To address comments from others in their reviews, regarding the *current* atmosphere. . . .yes, Walmart is often cheaper. And being the HUGE company they are, they have access to a nonstop variety of resources, so sometimes they'll have products more available. But in acquiring those lower prices, consider the possibility of lower quality (produce). Personnel is something business have to deal with. Managers need to keep in mind you can always go elsewhere. And, Ryan (see his review), who was abused by an employee this year! should have gone straight to the manager. The complaints on prices/coupons/ads, etc. It's maddening, and appears to be structured against the consumer. LOL. My recommendation is have a plan and know the rules. Sorry, it may be a little time consuming but it gets easier through repetition. And know (this reality makes utterly no sense to me) the "sales" vary from store to store. This was pointed out to me at the 15th St store a few years back. I was looking for a particular awesome sale item, like 10 limes for $1. A manager came to the disagreement, looked at the ad, and said, "That's only at the store out on 21st". Who knew? That's why you have to choose *your* store online. (If this has changed, I'm unaware). Another tip: shop as soon as possible when ads change, I thought. They run out of product FAST. Hubby took our shopping list on a Wednesday when ads are new. He got absolutely nothing that was advertised. They told him a shipment would be in the next day. I went on Friday and got it all. So I say shop early and still feel validity in that. Hope my experience helps somewhat.

First time trying this shop after a friend recommended…read more Huge selection of items and quick check outs with polite and friendly staff. Wish they had on in Japan. They do have seasonal decorations and some hard to find products. Looking forward to stopping in here again

This was my first time actually going into Trader Joe's. I was impressed buy their selection of…read moregoods. Although I didn't spend much time in store I will definitely go back when I have more time to troll the isles. The service of my cashier Sara was super nice and the experience was nice and calm. The store and ambiance was clean and well put together.

I love shopping at Winco. It's an employee owned grocery store chain that has a huge selection of…read morebulk bin foods- beans, rice, spices, candy, coffee. I come here specifically for the bulk bin items. You can stock up at a great price or only purchase a teeny amount of spices for a specific recipe. The only downside is that you can't pay with a credit card. So plan to bring your debit card or cash.

Best grocery in Tulsa for cheaper pricing. I heard one is going in closer to me in Owasso. Cannot…read morewait. The other place is too over priced.

Huge shoutout to Whole Foods Market for recognizing a…read moresituation and doing the right thing. 91st and Yale location My daughter went to buy some ice cream and accidentally entered the wrong PIN on her card, which caused the transaction to decline. Instead of embarrassing a little girl at checkout, the employee recognized what was happening and kindly pushed the transaction through. I saw the incorrect PIN notification on my phone, immediately tried calling my daughter, and we both went back to settle the payment. That small act of kindness and understanding meant a lot. It's refreshing to see people use good judgment, compassion, and common sense in moments like that. Thank you to the team for handling the situation with such grace.

Tried Whole Foods juice bar again. I walked in, made sure the hours posted confirmed the juice bar…read morewas open for business. I said good morning to the two staff members working in the area. No reply. I said good morning again, "is the juice bar open". The male staff person turned his back to me and walked behind the counter...no good morning, no yes it's open, I'll be glad to help you. He went directly to the cash register and said "what can I get you". I asked a question about the juices, he pointed to the menu as if to say everything you need to know is posted here. I quickly became annoyed because I about to have another bad experience with Whole Foods juice bar. I placed my order, received it and left, without any intention to try this juice bar again. SMH....good customer service is a thing of the past apparently.

This is such a great addition to downtown. It carries great local products that are great as gifts…read moreor decor as well as grab & go food options. They have Isla's Kitchen meals that are ready to heat and serve including soups, salads, pasta, snacks, and even drinks to go. This is super helpful for those who want to grab lunch downtown but don't have time to sit somewhere. If you live or work downtown, this corner store is also great option to grab coffee and pastries in the morning as well. They carry a bunch of cool Oklahoma merch as well, including the monopoly Tulsa edition. When it comes to service, the employees are super welcoming and helpful. They answered all our questions and even gave us free coffee coupons and $10 off Isla's kitchen coupon.

They have Savoy cinnamon rolls and pecan rolls…read more They also have sausages, sausage rolls, desserts, wines, breads, Danish, breads, beverages, and other local fare. It's worth a look when you're in the area.

My initial impression of the store was that it is too pricey to visit very often. Lately, I have…read morebeen enjoying some luxuries that other grocery stores don't offer. I still stock up on bargains at Costco and Sam's but I enjoy the deli and bakery at Fresh Market. They are several notches above delis and bakeries at most groceries. The employees are super friendly. This week, I had to return something and was impressed with how easy and pleasant it is to do that. I bought a bag of rotten lemons. That can happen at any grocery store. The lemons were in a yellow bag and not easy to see and they hadn't started smelling yet. I was amazed at how quick and easy the return was and how friendly the employee handling the return was. Even though Fresh Market is a little pricey, they do have specials

The Fresh Market, founded by the Berry's, originated in Greensboro, NC as a vision to bring…read moreEuropean-style farmer's market atmosphere to America. With the mission to bring delicious prepared meals, exceptional quality meat and seafood, peak season produce, decadent baked goods, and fresh seasonal flowers, it certainly has succeeded its mission. The high quality and specialty products unfortunately also carry with it the higher price tags. The Fresh Market is among the most expensive of the high end markets. They have an Ultimate Loyalty Experience, but the cashier couldn't tell me the actual benefits. I think it's similar to Reasor's Rewards with weekly specials. They reportedly have the Tuesday specials (to be confirmed): ground chuck and boneless chicken breast for $2.99 per pound. They also have The Little Big Meal that rotates weekly. For those interested in cooking, they have many recipes on their websites which is unique. If you love the neatness and cleanliness of Reasor's then you are going to love The Fresh Market. I cruised through the store and was thoroughly impressed. Shelves and produce were neatly stocked. Deli products and meats looked really fresh. The quality was definitely there as well as the price tags. I am just not sure if I am the target audience of The Fresh Market, definitely gearing more toward affluent people.

I'm glad that the northside has a nice grocery store now, but the prices don't match the economics…read moreof the area. I don't come up this way often, unless I am visiting my fiancé at school. Sometimes I will run in here to do some grocery shopping, and then I always get frustrated because the prices are way higher than at other grocery stores. It does stay very clean. They have a pretty good produce and a solid meat selection. Staff is pretty decent. They participate in the double up program for folks on food stamps, so that is definitely nice for those who can use it, but it does not compensate for the higher prices.

The produce is always fresh. There are all types of fresh cuts of meats. The employees are…read moreknowledgeable, helpful and professional!

This experience wasn't like "the old times". Store now doesn't seem as well tended to. Yes, it's a…read morefew years older. But sad IMHO. We tend to shop here for better, varied vegetables and products. But shockingly, the big stores are better now. Many things we shopped for at Sprouts are now available in the big box stores. But I also go there, especially when there's a sale, for Solaray Vitamins which happen to be rather expensive. I recently got an email coupon for them but couldn't find it in my phone when checking out. Even though I showed them that I got the email, the very rude manager wouldn't honor it. It was not a good experience. And I could get a better price as advertised online which still makes me laugh.

The store is always clean! The folks rock! Give Shae a raise. The produce is good. The store is…read morestocked