Closed early the last week. AC not working so they only open for 3-4 hours a day now. Embarrassingread more

I went there last nite (3/12) at 8:55 and the door was locked (open til 9). When I tapped on the…read morewindow the man inside gestured "closed early." What's the point of having posted hours if they aren't accurate?

I was visiting for a few days and stopped into this grocery store. I am not from Tulsa, but no…read morecustomer--local or visiting--should ever be treated this way. People deserve better. December 31, around 9:30-9:35 p.m., I visited Reasor's at 2429 E. 15th St., Tulsa, OK 74104, and had one of the most upsetting and unprofessional retail experiences I have ever encountered. I went directly to the checkout counter, paid for my item, and completed my purchase like any other customer. Shortly after, I realized there was a transaction issue and calmly requested a refund so the transaction could be corrected. What should have been a routine customer-service matter quickly escalated into something completely inappropriate. Instead of assisting me, I was accused of stealing, without any verification or investigation. No one checked my receipt. No one reviewed the register. No attempt was made to confirm whether I had, in fact, paid for the item. The accusation came from the security guard, but what was most concerning was the lack of leadership that followed. The manager failed to step in, failed to question the accusation, and failed to independently review the facts. Management allowed a serious claim to stand without evidence and did nothing to de-escalate the situation or protect a paying customer. This was not only unprofessional--it was humiliating. As a business owner myself, I understand that mistakes happen, but accusing a customer of theft without proof is never acceptable. Customer service should be based on facts, fairness, and respect. None of those standards was upheld during this interaction. The entire experience was degrading, unnecessary, and avoidable. I left feeling disrespected and wrongfully treated. I will not return to this location and cannot recommend it to others unless Reasor's makes great improvements in staff training, management accountability, and how customer disputes are handled. And I hadn't received an apology from the Manager. Hopefully, this gets his attention.

I hate writing bad reviews. . . Reading my review from 2023…read morewould make me feel bad but 1) there were so many other 1* reviews and 2) my review was completely accurate & remembering that experience made me angry all over again. So to my visit a few days ago: I was majorly impressed. This store, even the PARKING LOT, has been completely renovated. Beautiful wide plank flooring. So many products. Everything on my shopping list was readily available. I don't think diapers, for instance, should be in the middle of "food". 4* for the product placement. Aisles seem nonsensical. To address comments from others in their reviews, regarding the *current* atmosphere. . . .yes, Walmart is often cheaper. And being the HUGE company they are, they have access to a nonstop variety of resources, so sometimes they'll have products more available. But in acquiring those lower prices, consider the possibility of lower quality (produce). Personnel is something business have to deal with. Managers need to keep in mind you can always go elsewhere. And, Ryan (see his review), who was abused by an employee this year! should have gone straight to the manager. The complaints on prices/coupons/ads, etc. It's maddening, and appears to be structured against the consumer. LOL. My recommendation is have a plan and know the rules. Sorry, it may be a little time consuming but it gets easier through repetition. And know (this reality makes utterly no sense to me) the "sales" vary from store to store. This was pointed out to me at the 15th St store a few years back. I was looking for a particular awesome sale item, like 10 limes for $1. A manager came to the disagreement, looked at the ad, and said, "That's only at the store out on 21st". Who knew? That's why you have to choose *your* store online. (If this has changed, I'm unaware). Another tip: shop as soon as possible when ads change, I thought. They run out of product FAST. Hubby took our shopping list on a Wednesday when ads are new. He got absolutely nothing that was advertised. They told him a shipment would be in the next day. I went on Friday and got it all. So I say shop early and still feel validity in that. Hope my experience helps somewhat.

First time trying this shop after a friend recommended…read more Huge selection of items and quick check outs with polite and friendly staff. Wish they had on in Japan. They do have seasonal decorations and some hard to find products. Looking forward to stopping in here again

The only thing I wished was for TJ is to be closer to Muskogee!! Looks like Broken Arrow is getting…read moreone soon. I have had nothing but plenty of memories which were all good experiences. The store is usually packed. The parking lot is small. But the friendly staff and well stocked store make up for the small things. This is the store where I like to stock up on the fresh flowers of course. I do recommend a shopping experience, if you don't mind the crowds sometimes. The shoppers are also friendly too!

I love shopping at Winco. It's an employee owned grocery store chain that has a huge selection of…read morebulk bin foods- beans, rice, spices, candy, coffee. I come here specifically for the bulk bin items. You can stock up at a great price or only purchase a teeny amount of spices for a specific recipe. The only downside is that you can't pay with a credit card. So plan to bring your debit card or cash.

Winco food don't deserve any stars they cheating customers on weigh stuff they added one pound on…read moreone item and half pound on another item five minutes after i checked my receipt went back and spoke to the manager that i weighed the stuff inside next to sell by the pound stuff on their scales so i dont want this i want to return the stuff they said we dont return perishable items i got screwed be care full the store is foothill blvd fontana I will be reporting them to the better business bureau

Huge shoutout to Whole Foods Market for recognizing a…read moresituation and doing the right thing. 91st and Yale location My daughter went to buy some ice cream and accidentally entered the wrong PIN on her card, which caused the transaction to decline. Instead of embarrassing a little girl at checkout, the employee recognized what was happening and kindly pushed the transaction through. I saw the incorrect PIN notification on my phone, immediately tried calling my daughter, and we both went back to settle the payment. That small act of kindness and understanding meant a lot. It's refreshing to see people use good judgment, compassion, and common sense in moments like that. Thank you to the team for handling the situation with such grace.

arrived for a grocery pick up order this evening, all of the pick up spots were full, so I chose…read morethe option for not in a designated spot, put my hazard lights on as the app says to do, and ended up waiting over 30 minutes for my food after it said it was ready at 7:15 PM this evening. It was absolutely ridiculous service the lady told me after the spots cleared and she had served other customers that I had to pull into the spot which was not correct and I had to go into the store to even get the order in the first place, absolutely ridiculous service

This is such a great addition to downtown. It carries great local products that are great as gifts…read moreor decor as well as grab & go food options. They have Isla's Kitchen meals that are ready to heat and serve including soups, salads, pasta, snacks, and even drinks to go. This is super helpful for those who want to grab lunch downtown but don't have time to sit somewhere. If you live or work downtown, this corner store is also great option to grab coffee and pastries in the morning as well. They carry a bunch of cool Oklahoma merch as well, including the monopoly Tulsa edition. When it comes to service, the employees are super welcoming and helpful. They answered all our questions and even gave us free coffee coupons and $10 off Isla's kitchen coupon.

They have Savoy cinnamon rolls and pecan rolls…read more They also have sausages, sausage rolls, desserts, wines, breads, Danish, breads, beverages, and other local fare. It's worth a look when you're in the area.

Fabulous! This was my second time dining here and it was perfection. We had the fried chicken and…read moredumplings and the farmer's pie along with deviled eggs. The servers were delightful and atmosphere - on point. Dining options were upstairs or you could dine on the main floor in the grocery area. Both were great options.

What a great experience. We had a friend visit recently and he told us we must go as soon as we…read morewere able. We sat upstairs (which I would recommend for dinner). Service was spot on throughout the entire night. We started with the deviled eggs, half plain and half Chef's Choice. The Chef's Choice were the best, drizzled with chili crisp (or pickled Szechuan peppercorns) and topped with a tiny gherkin and fresh dill. The soup of the day was a cabbage and radish soup. It was interesting and very homey but I wish I had ordered the salad. I had the Novarro Farm sweet Potato Gnocchi (kale and pecan pesto, Birch Bottom Farm Georgia candy roaster, fresh chevre). I was a little hesitant about the kale pesto but should NOT have been. This dish was delicious--great garlic flavor. Would order again. The burger looked amazing and while The Hubs said it was good, he also said it needed some more spice. They had a couple of rotating beers from Heirloom--a Mexican Lager and an Italian Pilsner. I had the Water Lily cocktail, their take on an Aviation. Order it just because it's beautiful (and refreshing). The photo does not depict the deep color of it. I asked what other gin based cocktails they had on their menu. They didn't but the server/bartender offered to make me a Bee's Knees for the second round. It was delicious! The atmosphere here is casual but the food is elevated. I kept thinking this is what a French bistro would be like inside. I want to come back and shop the market. Oh, and the apple pie was excellent as well!

The Fresh Market, founded by the Berry's, originated in Greensboro, NC as a vision to bring…read moreEuropean-style farmer's market atmosphere to America. With the mission to bring delicious prepared meals, exceptional quality meat and seafood, peak season produce, decadent baked goods, and fresh seasonal flowers, it certainly has succeeded its mission. The high quality and specialty products unfortunately also carry with it the higher price tags. The Fresh Market is among the most expensive of the high end markets. They have an Ultimate Loyalty Experience, but the cashier couldn't tell me the actual benefits. I think it's similar to Reasor's Rewards with weekly specials. They reportedly have the Tuesday specials (to be confirmed): ground chuck and boneless chicken breast for $2.99 per pound. They also have The Little Big Meal that rotates weekly. For those interested in cooking, they have many recipes on their websites which is unique. If you love the neatness and cleanliness of Reasor's then you are going to love The Fresh Market. I cruised through the store and was thoroughly impressed. Shelves and produce were neatly stocked. Deli products and meats looked really fresh. The quality was definitely there as well as the price tags. I am just not sure if I am the target audience of The Fresh Market, definitely gearing more toward affluent people.

My initial impression of the store was that it is too pricey to visit very often. Lately, I have…read morebeen enjoying some luxuries that other grocery stores don't offer. I still stock up on bargains at Costco and Sam's but I enjoy the deli and bakery at Fresh Market. They are several notches above delis and bakeries at most groceries. The employees are super friendly. This week, I had to return something and was impressed with how easy and pleasant it is to do that. I bought a bag of rotten lemons. That can happen at any grocery store. The lemons were in a yellow bag and not easy to see and they hadn't started smelling yet. I was amazed at how quick and easy the return was and how friendly the employee handling the return was. Even though Fresh Market is a little pricey, they do have specials

I LOVE this location. The store is always clean and organized. The staff is always very helpful and…read morefriendly.

This experience wasn't like "the old times". Store now doesn't seem as well tended to. Yes, it's a…read morefew years older. But sad IMHO. We tend to shop here for better, varied vegetables and products. But shockingly, the big stores are better now. Many things we shopped for at Sprouts are now available in the big box stores. But I also go there, especially when there's a sale, for Solaray Vitamins which happen to be rather expensive. I recently got an email coupon for them but couldn't find it in my phone when checking out. Even though I showed them that I got the email, the very rude manager wouldn't honor it. It was not a good experience. And I could get a better price as advertised online which still makes me laugh.

This review is strictly via DoorDash as I ordered sushi from Reasor's while staying downtown in the…read morearts district at the Fairfield Inn. This was a late night DoorDash order approximately five minutes before the window to order from the store closed, but I discovered that they had really value priced sushi with rolls less than six dollars available on DoorDash, which is insane. I ended up ordering two Philly rolls and two milo lemonades. They got here approximately 45 minutes later and to my surprise the sushi was actually fresh not stiff and hard like some grocery store sushi can be. While I am not familiar with Reasor's as a chain, I definitely would be a shopper if I lived in Tulsa.

Reasor's advertises a $5 meal that historically included a wide choice of sides (mashed potatoes,…read moremacaroni & cheese, sweet potatoes, loaded bake potato, etc.) with no restrictions. Recently, the store began limiting side options, for the $5 meal to mash potatoes, green beans, fried okra and potato wedges, but failed to update signage or inform customers, which constitutes deceptive "bait and switch" advertising. Workers and cooks behind the counter explain macaroni and cheese, sweet potatoes, and loaded baked potato are reserved for the more expensive meals. No signage in the advertising explains this. In fact, in the advertised photo, macaron and cheese is included in the $5 meal, which is not only misleading, but constitutes false business practices, false advertising, and confusing to customers. When I politely approached and spoke with the Customer Service Experience Manager, Brandon McManus, he was rude, racist and disrespectful, and seemingly angry. Clearly he was prejudice. dismissive, and uninformed about the policy change. He told me the issue "did not matter" and refused to help, explaining it is what it was; otherwise, "take it or leave it", attitude. I am not used to being treated with such disdain and discourtesy from a business. I request that Reasor's/Brookshire Grocery Co clarify their $5 meal offerings, provide transparent signage, and ensure management treats customers respectfully, while refraining from engaging in illicit, and unethical business practices. Also, refrain from being defensive when a customer kindly approaches your staff and asks multiple questions. It is okay to admit not knowing something, but not okay to get irate, rude, unprofessional with customers w/o trying to at least investigate the situation and get back with the customer. It's not okay to be illiterate on product offerings, policy changes.