The lady is very rude. If you park In her spot she won't sell to you. Not a way to get business !…read moreCustomers first is what they teach you always in Buisness

First time here and it will be the last time shopping here at this getto Store. Staff are rude and…read morenot helpful especially an older woman, 0 brown blonde hair that was rude to us. I asked if I could use the bathroom then she said only for customers. Hello stupid lady why am I shopping here. I ignored her and went to bathroom anyway. Then she said this shirt doesn't belong in this racket. Lame she's so Annoying and rude. Too bad she missed out a good sale..of over 100.00 I was going to buy from them but no way I was going to help out this getto store. Asian lady was nice to my bf and young blond lady was helpful with directions.

I had an excellent experience at Victoria Therapy Stores, thanks to Victoria. She is extremely…read moreprofessional, knowledgeable, and genuinely attentive to her customers. Victoria took the time to listen to my needs, explained everything clearly, and helped me choose the right products without any pressure Her calm, friendly approach made the entire experience comfortable and trustworthy. You can tell she truly cares about her work and about helping people, not just making a sale. The store is well-organized and welcoming, and the service really stands out because of her. Highly recommend this place, especially if you have the chance to work with Victoria

Very interesting shop to browsing through. I spent some quiet time after lunch to check out the…read morestore. It has a lot of different options, would be a good place to shop for a unique gift.

Gave this place another chance, but same old story. Zero quality merchandise. No cotton, wool,…read moresilk, cashmere, leather. Only polyester and acrylic. Who buys this junk? I feel sorry for the ladies of Pleasanton, because now that Prim has closed, it's the only game in town.

Selection is ok, owner was not my cuppa tea, seemed a bit snooty. Items are mixture of good and…read moreaverage qualty, prices are $65 to upwards of $300. Business is slow so boutique owners get snippy, plus she keeps talking and doesn't allow you to speak.

i called to see if they had something in the store that I needed before I come in with my broken…read moreankle. The website doesn't allow you to search for what you're looking for. They were not helpful. They were not friendly I won't be returning there.

Suboptimal to be honest. One of the worst Ross' I've been to. The security was friendly and made…read moresure to greet me when I entered. However the floors were barren. There was barely any merchandise in the store. I picked through what I could only to feel a sharp pain in my foot. One of the security tags had been left in the aisle needle side up and had pierced through my shoe and into my arch. Great. I left security know, and he just said sorry. Yeah. No. Not going to cut it. I had to request assistance elsewhere, which meant waiting in check out line until I got to the front to then ask for someone to unlock a bathroom for me and give me a band aid for my bleeding foot. I do appreciate they were able to do that. But overall not a great experience.

No women's workwear…read more As a woman who works in the union trades I was really disappointed for how much hype this store has... The men's department was exactly what you'd expect from a workwear store. Ariat, Thorogood, Carhartt, rain gear, hard hats, and plenty of actual jobsite clothing. Then I walked over to the women's section. Instead of comparable workwear, it was mostly lifestyle apparel cropped shirts, fashion pieces, and stuff that gave the "blue collar look" rather than women who actually spend 8-12 hours working on a construction sites. Women electricians, plumbers, ironworkers, welders, mechanics, and laborers need durable, functional work clothes just as much as men do. Brands like Ariat came great FR women's gear, you have brands like Dovetail which I've seen other stores carry. If you're going to market yourselves as a workwear store, I'd love to see the women's department stocked with the same seriousness and variety as the men's, not just stuff women wear to look cool. I really wanted to support this business, but I left feeling like the women's side was an afterthought.

Great experience! We…read morewere immediately greeted upon walking in. The store is huge and has a nice open layout with awesome displays stocked neatly with product. We went in looking for shoes and the staff was quick to attend to us and get us the size we need. Found socks, but not in the right size, toward the back of the store, but we could've made it work. However, up at the front by the registers we were able to find the right size at the last second. The staff was able to accommodate an exchange for the size we were just rung up for and was stoked for us that we found the right size lol. We'll definitely be coming back here for more of my boyfriend's work gear. Thanks for the great experience! Didn't get the girl's name but she had fun colored hair :) we'll be back.

I like the clothes but there is like less than 10 ppl in the store (half of it being staff) yet…read morethey intentionally try to build a line by not letting people in while they fold clothes. It's really annoying - management please address this! Not appropriate to keep ppl waiting for sake of waiting. Not efficient and upsetting. People in line are leaving too because of the frustration. It's the opposite of customer service, the staff is doing things that's convenient and easiest for them instead of for the customers. Change the policy of not letting people in, at least allow 25 ppl or something... it looks bad when your store is empty and you are forcing ppl to wait outside!

Decided to take a gaze and check out Theory as previously I had known that this is a higher end…read morestore and the wife of my best friend would always stop in and usually come out with something. At any rate I entered the Lion's Den of customers looking for 4th of July bargains and behold they had solid soft knit Polo shirts selling for $59 from $125 and they had my size and color that I liked. My son also purchased a similar one but since they did not have his size they found it at another store and it would be shipped to his address. Cashier with the stylish mini handlebar mustache provided great service and quickly handled each customer at checkout. So in theory- Theory will now be my place to stop in moving forward to look for great bargains such as what I got today.

My go to store for picking up online orders from the Rack and Nordstrom…read more The online pick up is located on the right side of the store by the fitting rooms. This store is spacious, brightly lit, and always clean and organized. The staff are friendly, efficient, and accommodating to the customers needs.

Love the store but come on with the 1/2 hour waiting in line at the checkout... especially when…read morethere are employees doing other things besides helping the customers!

Too hard to find! Quality of clothing not too great…read more No no no no no no no no no no Every thing needs improvement including customer service.

They have some cute styles, a good selection, and of course it's Main st Pleasanton so expected…read morehigh prices. I was a bit surprised for the image (and price) of quality that most items were made of acrylic or polyester. For those prices I would like better quality fabrics like wool, cashmere, at least some rayon. We did get a cool wallet but it was not even leather...and $60. The COOL part of this store is the hat bar in the back! Great idea for a few friends to pick a hat and some decorations and make a customized hat. I would go back for this or other accessory items.