Ambiance: It's bright and clean but kind of lacks any character. Staff members were friendly and food look a little bit on the longer side since they make it to order. Food: We got a beef cheesesteak and an italian and definitely enjoyed the italian more. I think some of the problem is that they have relatively large rolls/bread which throws off the ratios and makes it feel skimpy. They either need to bake a 20% smaller roll or add 20% more protein to really make each bite satisfying. That said, the ingredients they use are actually good. I could actually taste the spiciness in the capicola and the salami had a nice rich flavor, they also topped the italian with a herby vinaigrette which was great. The fries are slightly more on the shoe string thinness which was fun but flavor was pretty standard. Overall this place isn't bad but it has some stiff competition, you get better price-performance from a cheaper chain and probably a better overall gourmet sub from Capriotti's which isn't that far although you'll probably pay 2x the price. read more

Was looking for a new option and seen Cousins Subs had just opened. We decided to go through the drive-through. They do make everything fresh to order so be ready to wait for about 10 minutes. It was worth the wait. My chicken Philly cheesesteak was excellent. The cheese on this made it next level. The chicken is thinly sliced and tasted good however, next time I would ask for double meat. It was definitely slim on the meat, but tasted really good! read more

Cousins Subs - Chicken cheesesteak - Sandwiches Near Me - Indianapolis, Indiana

I do not eat meat so my options were limited, I'd prefer another fast food place for a veggie sub hot or cold. My husband had a chicken sub and enjoyed his sandwich. He very simple, bread, meat, cheese, lettuce, tomato, pickle and salt and pepper. We have been once and if we wanted subs for lunch or dinner both of us would choose another restaurant. read more

The cheese curds are out of this world. I almost wish they didn't have a drive thru because it makes it all too easy to pop by! The staff at the window are always so kind. read more

Clean and cute interior with friendly greetings from staff. Prompt service and delivery of food. The sandwiches were decent, a little breast for my taste and not overly flavorful. I'd give it another try and see if something else on the menu suited my taste better. read more

Cousins Subs - Sandwiches Near Me - Indianapolis, Indiana

I love a good sub so I'm an easy one to please. I ordered the Italian which was tasty- I did have to go ask for mayonnaise to put on which I neglected to ask for in the first place. The inside is nice and clean. The staff were helpful. It was very cold inside but it was also cold outside so maybe that is why? Overall it was a nice lunch read more

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Seen this place was open and decided to stop in and give it a try. First off the guy at the counter was really nice and helpful with recommendations etc. You order at the counter or a little kiosk and they will either bring it to your table or call out your number. The menu is a bit deceiving as they have the steps for ordering and step 4 is making your sub a meal and there's no technical meal he said. You just order a side and drink all charged separately. They have subs to choose from and you can add or take toppings off there's 4-5 bread options as well or may do any sub as a bowl served as a salad. The restaurant is extremely clean even the bathrooms. If you're coming in to have lunch and need to do some work they do have plug ins at each booth table. I ordered the pepperoni melt on Garlic herb bread It comes with pepperoni, ham, cheese, onion, tomato, onion, oregano and mayo I opted to remove the onion There isn't much meat on the sandwich and I feel the bread to filling ratio is a bit off. However it was filling because of all the bread. The flavor was on point though. Wisconsin cheese curds were really good. Fried fresh and the chipotle ranch is flavorful. Hubby ordered the Wisconsin cheesesteak on Parmesan Asiago It comes with steak, liquid cheese, grilled onion and bacon and it had an amazing flavor and was filling however yet again there was a lot of extra bread. Cheese fries were basic and very little cheese on them wouldn't order again. They do have freestyle coke options and shakes After our meal we did order a pumpkin pie shake and all of their shakes start as vanilla soft serve and then they add sauce in to make other flavors. Overall it's a bit pricy for what you get and it took 20mins to get our food and there was no one there when we placed our order. read more

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Friendly staff, warm subs, cheese curds, shakes. Great food, but a little pricey. Check for coupons or deals. They have a drive-thru and outdoor seating. read more

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Punchline: there are so many other choices that are much better family and i popped in to try this new place. The workers are friendly and make an effort but thats about it.. three stars is likely generous. I got a chipotle cheesesteak. The meat was bland at best. The chiptole sauce was thin and not great. The bread was very good in general, but the rest of the stuff drug it down. Wife got a normal cheesesteak.. same thing.. just not great. but she did great french fries, they were pretty good. One kid got a kids meatball sub. It was ice cold when it came out.. they remade it and it was warm, but not hot by any means. Chocolate chip cookie was overcooked and not worth the money. overall just a crummy food experience read more

We waited about 20 minutes for four sandwiches, three of which were kids' meals. According to the menu, the kids' sandwiches were supposed to be just turkey and cheese, but all three of ours came with sauce, lettuce, onions, and tomatoes. There was also a ham option, which included all the same condiments. the taste itself was disappointing and didn't meet my expectations--I would honestly give the food a 2/10. Service was slow, but I could understand why, since there was only one worker handling everything. The inside of the restaurant felt empty and quiet, which made the atmosphere feel a little unwelcoming rather than cozy. I thought the food might be good based on the setting, but being the only people there made it feel a bit awkward. Overall, the ambience didn't make up for the underwhelming food, and the experience was just okay. read more

The building is cute. The booths are nice. It's clean. It was freezing inside. The service was fine. We were greeted and they were happy to take our order. We had a couple of sandwiches, fries, and a shake. Well, we never got the shake. Their machine wasn't working so they credited our card. The sandwiches are fine. Comparable to Firehouse Subs. The fries were good shoestring fries. We might be back. Might not. Cheers read more

I visited here with my family over the weekend to try out the subs for the first time. The inside decor was tidy and restaurant was clean. The staff were friendly and attentive. I ordered the classic tuna sandwich-it was decent however didn't really blow me away. read more

We are in Indiana for the first time for my son's baseball tournament and stopped by Cousins for a bite--so glad we did! I had the club sandwich and my son got the chicken Philly--both were absolutely delicious. Our server, I believe his name was Tommie, was incredibly kind and welcoming, which made the experience even better. Great food, great service--Cousins knocked it out of the park! read more

Cousins Subs - Sandwiches Near Me - Indianapolis, Indiana

Very welcoming. Customer service was very good. I want impressed with my Philly cheese sandwich but I would go back to try something different read more

This is a one and done for us. $20+ for a cheesesteak with very little meat and toppings. The bread completely covered any toppings so none was showing when the sub was closed. Either this location needs some corporate oversight if it is franchised or just roll up the carpet and lock the doors now if this is the best Cousin's Subs can do. read more

Cousins Subs - Chicken Cheese Steak - Sandwiches Near Me - Indianapolis, Indiana

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Had a platter of subs and chips brought in for a realtor seminar and they were great! Today I went in for lunch and we were greeted by the staff and manager, they offered suggestions because I couldn't decide, and it DID NOT DISAPPOINT! The broccoli cheese soup was delicious, and the hot Italian sub was delicious. Every table was clean, and our food was brought out to our table, and then came back to see if we needed anything else. read more

I've been looking forward to trying Cousin's Subs since I learned they were coming to town. After reading some of these reviews, I almost changed my mind about trying it. I'm glad I didn't. They've only been open for about a month, and I suppose it's possible they went through some new opening issues at first, but I tried it for the first time earlier this week and it was excellent. I got the deal that is going on right now. It included a sandwich, fries (or chips), a drink, and a cookie. I liked it so much I went there again today to get the same thing. Both times the sandwich and the fries were excellent. I'm looking forward to going back and trying their other options. I saw a review or two complaining about the price, but the price of restaurant food is up everywhere. Price-wise Cousin's is right in line with, if not slightly less than any other comparable sandwich shop in the area. Give them a try, I want them to stick around and hopefully open a lot more locations. read more

Fantastic customer service. Fresh & hot food. The atmosphere was clean. The lady walked up to give me my food with an amazing attitude.

Wanted to try something new other than the usual Subway, etc. I got the chicken cheesesteak sandwich. The sandwich was very small and the chicken was dry. The only thing that made it remotely taste good was the cheese sauce. Not at all what I expected for $10.00 compared to the size of sandwich I would have gotten for the same price elsewhere. I wasn't impressed but that probably explains why nobody was there getting food when we came in. Staff seemed bothered that I was placing an order. Has potential to be good but won't stay in business the way it is now. read more

We had the fried cheese curds. Perfect lightly crispy on the outside and delightful because CHEESE.

I just stopped at cousins for the first time and my friend was right, they have very good cheese curds. However, I had no idea that a regular would be so big and I was stuck in traffic for a long time and now I don't know if I can eat my sandwich...but I eventually did and a double meat Wisconsin style cheese steak was awesome. read more

Considered the sub shop while in town for a baseball tournament. Although the bread was good, sadly, the meat on the sub tasted like very cheap prepackaged deli meat. read more

The question is: Untrained or Not Competent. I have been to this location twice. The first time shortly after they opened I waited 10+ minutes and still wasn't able to place an order. I left. This time, several months laters on a Saturday at 3:00 pm, with only 3 customers in the store, I went to try, for the first time, a sandwich from Cousins Sub. As I walked in, the cashier said just a minute then walked over to help others making sandwiches. Another employee came over near me and stood staring out into space. After 5 minutes and no one coming to take my order I left. So, either the employees are untrained or not competent. Either way, they are 2 out of 2 in striking out with a new customer. Considering I have to go out of the way to get there, it is unlikely I will be back. read more

Service was fine but the food was very disappointing ! No meat hardly at all on the cheesesteak one tiny piece of sautéed onion & the same for the green pepper. Bread was ok but way too much bread and no filling. Two trips in one here 1st & last. read more

Not only do I think I got screwed on the price but the food and service was HORRIBLE!! I did the drive thru and we waited in the car for 20 minutes and then when I went in to see what the hold up was I waited another 10 minutes! Mind you they had ONE customer in the store! They should have given me a discount at least!! I won't be going back!! read more

I had a steak and cheese sub. The lettuce and onion had passed its freshness. The steak was nothing special. Probably my first and last time there. read more

I tried this restaurant for dinner the other night was not disappointed! I ordered the Italian sandwich with Wisconsin cheese curds. The sandwich was huge and very filling! I wish the red wine vinegar and oil was a little stronger but it was definitely tasty. The restaurant was very clean and had seating available to dine in. the employees were fast and made sure my sandwich was made correctly! read more

Ordered 2 sandwiches to go. When we got home found out we received wrong sandwich. Bread was stale. Both sandwiches should have been warm but yhey were cold and chicken had no flavor. Will not be back. read more

$30+ for two subs, fries, and drinks. The cheesesteak was very bland and the fries had no seasoning. My husband had the Italian and only took about 2 bites. Not a huge fan of Subway, but I would rank it to be 10x better. I would not recommend. read more

The sandwiches are really good-my youngest son loves the meatball sub-but what I like best are the options. They have fries AND the best fried cheese curds I've ever had outside of Wisconsin. They are even better than Culver's. Another good option is the Mac n cheese, which tastes good. I have a little who doesn't eat subs, so we have a hard time at other places. The service was good and the place was clean. We will be going back. read more

Well, I wished that I had checked the ratings before I stopped here. I had a coupon so I thought I'd try it. This location has been open since Aug 5. After waiting for 20 minutes for our food, it was delivered cold. The fries were hot so we ate them and took the sandwiches home. Not planning to return. read more

Went there for the first time today! We had Club Bowl and 7 in Turkey Breast Sandwich, Cheese Fries and two drinks. The food was great, service was great. Will definitely go back there. read more

We were excited to try something new. Would not recommend. Sandwiches were overpriced for the amount of meat they put in the sandwich. Bit into plain bread a few times. read more

Thought we'd give this place a shot... horrible decision. Bread is stale and sandwiches have no flavor and are as skimpy as Ive ever seen. Almost $60 for 3 sandwiches, large cheese curd and 3 small drinks. Sadly we all left hungry and disappointed. read more

My husband and I wanted to try somewhere new. We were greeted and the gentleman at the counter asked to help us, we mentioned we were new and he said to let him know when we were ready and went to finish some other orders, instead of patiently waiting. The assistant manager saw us and he told her we were new and looking but i informed her we were ready. We gave our order, I asked for no onions or bologna on my Italian sandwich in a bowl. she struggled with this on the keypad. My husband ordered a sub and told her to make it a meal. She asked if we needed drinks and I wanted water, the meal comes with one. She gave us two water cups. We said the meal comes with a drink and she said it's a la carts, yet the meal states "with a drink". Anywho, we went to find a seat and every table was dirty, but no other customers were in house. Our food arrived, my bowl had onions and no dressing. She took the food back to remake and asked if I wanted a dressing, I said whatever the Italian comes with...she straight up gave me oil to put on it. Not vinegar and oil with oregano and salt...just oil. Then half of the spring mix was rotten. Horrible! We won't be back. read more

Our first time at Cousins Subs on Indy south side. We ordered 2 subs to go and when we got home found out that 1 sub was wrong and the other was what I ordered but was cold and chicken had no taste. You could barely see the cheese and sub was not fresh. Usually when you order a chicken cheese steak sub it is hot and has some sort of sauce such as mayo etc. This one had no sauce, was cold and the chicken was very tasteless. Now for the 2nd sandwich - ordered chipolte chicken sub but got a sandwich that had lunch meat on it that was cut so thin you could hardly see it. Again the sub was not fresh. This was a very disappointing 1st time visit and most likely will be our last. Before you ask - When I went up to counter to get my order after she had called our number I showed the girl the receipt with the number on it and she said OK and handed me the bag of 2 subs. read more