We requested a green to clean service, a service which we have happily paid for before and had good…read moreresults. However, this time the service was terrible and the communication during the time of service was little to none. FOUR times they came out and dumped chemicals in our pool and called it good to swim in when it most definitely was not. Chemicals we were willing to pay for since they were used in our pool. Not only was our pool still dirty, my husband had to help the technicians. We should be charging a $75 cleaning fee for that by their standards. During the time of service it was never communicated to us that the filters of our system needed to be cleaned. It was 4 months after service that we were told it had to do with our filters. NOTHING was told to us during the time of service. If we had been told that we would have done it. Our bill was over $500 for a still dirty pool with debris still in the bottom. With just cleaning fees alone $75 x 4 = $300 which is over half the bill. This is ABSURD. I told them I would pay for all the chemicals and for 1 of the $75 cleaning fees, but not 4 of them. The GENERAL MANAGER has poor customer service and fails to recognize when a customer is unhappy with the services performed. He got an attitude with me about the amount owed for the terrible work done. All aside this company and Don choose to lose a customer over $225 (3 cleaning fees of $75) instead of swallow his pride and help with a solution on how they can do better. Don threatened to take us to court... Don tried to tell me that they came out TWICE the first time to clean our pool yet the total for that service was $125...less than 2 cleaning fees of $75 This company doesn't care about the customer they care about being right and the money. 25% clarity from start to finish. Great work my friends. I wish I could give 0 stars honestly. Verbatim Don said: "I'll make my point" Go ahead Don, please show everyone how careless you are about customers.

Great service, they always come in a decent time for service appointments. They are polite, and…read morehave great staff. They are all knowledgeable and helpful anytime we call or go in.

Polar Bear came out to a remodel we have in Gainesville for a chimney inspection. They were unable…read moreto complete this inspection and the rep was not knowledgeable at all. They tried to sell me a $50,000 chimney and an $11,000 wood stove. The rep told me he was unable to do an inspection due to baffles in the chimney for a blower. You'd think a reputable chimney company would have seen these before ,but apparently they have not. It's 2 months later and the owner continues to text me after 10:00pm wanting me to pay them $200 for an inspection THEY NEVER DID. Do not use this company!

They came right on time, were communicative as to the arrival. He was thorough in cleaning and…read morefound some areas we needed to change for safety. We are expecting a quote on different price points and options to fix the problem. Very pleased

Tony is great. He's super helpful. Spent half an hour helping me figure out the pool equipment…read morewithout any charge. Rates are affordable compared to others. Definitely give him a call if he services your area.

Talked to them ten days ago. They were off last week. I described exactly what the situation was…read more(leaves, algae, last service burned out the pump then dropped me when I refused to pay them $2400 to install a new one, and refused to help me when I found another way). I hid no detail. Well, he came today. First thing was, he didn't know if he could get his equipment into my back yard (never had a problem with anyone else about that). Next, like it was a big freaking surprise, he said the pool was green. (No kidding, Sherlock.) Then he says the pump isn't sufficient for my pool (but gee it worked fine--same model--for three years). Turned around and left. Refused to consider a one time cleaning so I could maintain it myself. Not sure what their issue is, but I have maintained my pools in the past. It is not rocket science. I cannot now because I am almost 70 and disabled. They wasted my time because they knew the situation, came out, saw, and announced they would not help me. So unless your pool is basically perfect and you really don't need much help, maybe keep looking.

We were very please with the drywall wall. When Javier finished, I asked him what other repairs he…read moredoes. He had mentioned flooring, I showed him an area of concern. Javier stated he would get me a quote. After a few days went by, I didn't hear back. I reached out to his wife Stephanie, who stated she has the notes, and had questions, and will get back with me. To this day, I still have not heard back. Not only is this behavior unprofessional, bad customer service, it's also just rude.

I've used Allison a number of times to service my sprinkler system. I can always count on them to…read moreshow up when scheduled and complete the work on a timely basis. I have never been home when they worked for me. They simply do the work and send a bill. They make it easy.

We called after finding shingles that had fallen off after a wind storm. Trevor was there for…read moreevery step along the way. It was good to have just one person to go to if we had questions or concerns. They arrived right on time, go right to work, and were done the same day. The roof looks great! (I don't know why Yelp thinks I'm in CA. I'm not. I'm near Plano, TX)

I was fortunate to meet TJ earlier this year, and it was immediately clear that he would be the…read morebest person to help me with all of my house projects. TJ always continues to impress me with his professionalism, knowledge of every aspect of homes & buildings, quality of work, and excellent communication skills. There is nothing that he cannot do! TJ is capable of not only doing handyman jobs, but has also completed large home remodeling projects as well. Being a Realtor for the last 15 years, I am very particular about the people that I work with. In addition to his professionalism and skills, TJ is also the most upbeat, kind and positive person you'll ever meet. He goes above and beyond, stays on top of projects with the best attitude, and will be with you every step of the way!

Frank is an exceptional "handyman"! This review is specifically for those who live out of state…read moreand have property around Denison, Sherman, Pottsboro, etc. and for those who are local who are looking for a handyman they can trust with impeccable work ethic! I had purchased a home that I thought was a flipper and thought the remodel "solved" all my issues prior to rental. There were more issues than I had anticipated! Frank did a walkthrough of the home while I was on the phone with him and was able to point out things that needed to be worked on and took pictures for you to see. I have a property manager and they have a "crew" that makes repairs. However, when you are charged for every drive out regardless of repair or not, it can become expensive. The markups from the property managers also add up. I am by no means rich but a middle class American trying to make ends meet. Frank is the same way. Faith, family and country. With that said... Frank is reasonable and won't gouge you when buying parts. His labor per hour is on par with what I would have been charged by my property manager. Since rates are an area that ebbs and flows with gas prices and the economy, I will refrain from posting his hourly fee. What I can tell you is it's under $100 an hour. If you want to see more of his work, he has a Facebook page under Handy Husband Handyman. If you're like me, who used to own your own property and did all the property maintenance and up keep, and ended up selling and reinvesting in another state like Texas, then hiring Frank will give you a peace of mind knowing he will get the job done professionally, aesthetically and affordably. Above all, for those of faith... I don't believe in coincidences. Where God guides, He provides! I searched Yelp like many of you have and wondered if the 5 star ratings can be true? With Frank, you can be assured the 5 stars is something he has earned. Frank is also personable. I've learned much about him and his family. I have other work to be done and I have hired Frank to complete them. I will continue to use him as the need arises. Give him a call (it's free)! Support family businesses. They are the backbone of this wonderful country! God bless!

Love frank and Roy! Had a bunch of projects that I just wasn't sure how to complete. Called frank…read moreand he fit is into his schedule. Honest, professional and diligent. He stayed until 8:30 pm to get the jobs finished. Can't say enough good things about his work and appreciate his skills!