Should up on time , tech went right to work . Pointed out all the issues before and the fix when it…read morewas done . Very professional and nice

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Excellent experience with Nixtermite from start to finish. They scheduled the inspection and…read morefumigation promptly and were incredibly communicative throughout the entire process--even responding to questions during off hours. Everyone I interacted with was fantastic. From Chris, who came out to the property, to every person I spoke with over the phone or through text, the team was professional, helpful, and extremely responsive. At one point they even went back out to the property to personally educate my tenants on what to expect and what they needed to do to prepare, which I really appreciated. When I had concerns about a subcontractor involved in the process, they addressed everything immediately and made sure my concerns were handled. They were also the only fumigation company I spoke with that offered a theft-deterrent option while the property was tented, which gave me peace of mind. On top of that, they gave me the best price right out of the gate. Great company to work with--I would absolutely recommend Nixtermite.

Responsive management. Did quality work for all I can tell. Friendly workers. They had one…read moreglytch with the wood repair as one of their team called off. Another with a less than satisfactory performance by an office worker. They resolved both issues to my satisfaction.

We were informed by our pest control company M that they found a number of local infestations of…read moretermites during their routing inspection. We had been using this large company for several years and had found them to be capable of doing the routine work. We asked for an estimate and it was several thousand dollars for treating the termites and a another few thousand for the carpentry work to replace the eaves and decking. With such a large amount involved, I contacted two additional companies. One came out and wanted even more money and told me the entire house should be treated as a precaution. Cal Coast, the last to visit, did a thorough inspection - the only of the three to document each problem area with photos- and recommended localized treatment for well under $1000 including the wood repairs. Some of the areas the other companies said were termites, were dry rot according to Cal Coast. The other companies also wanted to replace forty feet of fascia board, even though there were just a few inches of damage in each area. The differences in estimates were so huge I spoke at length with Michael of Cal Coast, who conducted the inspection. He confirmed my thoughts that the other two companies were doing much more than was needed. It was so unusual to find a company that distinguishes between work that is needed from what is not. Cal Coast did the work promptly and I hired them do do regular inspections, after "terminating " my previous company. It's nice to find those companies that think of their customers before of their bottom line. It's great for the customer and should be great for the business in the long run, because the word gets out through reviews like this.

A group of mice were having a party without my knowledge - until they left their little crumbs…read more(droppings); but rest assured, you only have to talk to Michael to know you're getting the best company in town. He has a knack for all things pest related & takes pride in his work. He'll offer you insight you didn't know you needed and think "hey, I learned something new today." Good people, great work!

Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

Customer beware. I came home to find the wasp nests just as they were with wasps hanging out…read more Company insisted on taking my payment right away. They provided ZERO photos of work completion and now I know why. I've tried their phone number/messenger - calls and messages are not being answered. SPM, what did you just charge me for??? You took over $220 from my CC and the wasp nests are exactly the same as before you "came out and addressed it". I want my money back!!! And I will be reporting you to the BBB - shame on you!!!! Below photos are identical - one taken in the morning and one after they "took care of it". I

Absolutely thrilled with the service. Mark V did a thorough job spraying our yard and cleared out…read moreall the spiderwebs, which had been reappearing for a while. Everything was handled quickly and professionally, and he had some great advice for preventing pests in the future. Highly recommend -- will definitely be using them again.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

My exceptional service with Dewey Pest Control; The…read morerepresentative (Rafael) from Dewey came out to give me a quote and was on time and very professional. He took the time to explain how the extermination would take effect on the spiders and ants that were so problematic to the exterior of my house. So far I have had one extermination, and I'm happy to say that the bugs are gone. I highly recommend Dewey Pest Control in National City they're a great company with a great product. Thank you Rafael for a great experience.

Excellent customer service from the office staff and the technician. Plan to have on going service…read morewith them as needed. Thank you.

Affordable, fast service. Great communication as well. Have been using for over a year now.read more

Unreliable and inconsistent. Didn't show up for recurring service appointments. Their customer…read moreservice operator is the worsts. She sent the service guy to the wrong address.

Eloy is so helpful and supportive. A nice guy who makes the experience easy and relaxed. Thank you…read moreall for your support!

I had my first service today with We Got Ya and Francisco was exceptionally professional, polite,…read morerespectful of my property, and informative. So glad I chose this company and look forward to them servicing our property. I chose this company after carefully vetting several companies, I made the right choice. I had been with Corky's for many years but following months of poor communication and finally a no show, no call, I terminated their service. Corky's new ownership is not taking care of business and I feel bad for their staff who were always to notch. Thanks, Abraham!!

Excellent service. Have been using Greene now for a couple of years. Highly recommend.read more

Timlely, efficient and effective work. We did not find bed bugs but did preventive treatment on my…read morebed. Most importantly Enrique was able to help me within a couple of days. . He was very kind, explained everything well an was very helpful.l

Giving this company 100% , service, affordability and knowledge. We are moving out of state and…read morewill miss our monthly guy, the security of knowing all our pest and termite problems are under control. Great 25 yrs of service!

I cannot speak more highly of a service company. Termites in the house are never fun and originally…read morelooked for local treatment (cost) and they came under 5 other companies. Switched routes and chose fumigation for peace of mind and in one day came out and quote once again was under the competition. That in itself was a win but to top it off, a confusion with SDG&E resulted in gas shut off being cancelled. Toby called me at 7pm on a Friday, had worked the issue with SDG&E and his team who originally had the tent over the house by 11am came back and waited 3 hours on a Friday night awaiting SDG&E. Their prompt response and dedication to all my kids and I to come back into our house on Sunday was amazing. I am confident that other companies would have just called it a day and I would have been left scrambling to come up with a new plan and would have had more out of pocket costs. From the first interaction to the last, this company showed honest communication, professional and dedication to the customer. A local business that does things the right way. If you have a pest problem, it might seem easy to use the bigger companies but Annex Pest Control should be the company to choose.